2014 TESLA MODEL S ESP

Parts and AccessoriesParts and Accessories
7.24MODEL S OWNERS MANUAL
Parts and AccessoriesParts, Accessories, and
Modifications
Use only genuine Tesla parts and accessories.
Tesla performs rigorous testing on parts to
ensure their suitability, safety, and reliability.
Purchase these parts from Tesla, where they are
professionally installed and where you can
receive expert advice about modifications to
Model S.
Tesla is unable to assess parts manufactured by
other distributors and therefore accepts no
responsibility if you use non-Tesla parts on
Model S.
WARNING: Installing non-approved parts
and accessories, or performing
non-approved modifications, can affect the
performance of Model S and the safety of its
occupants. Any damage caused by using or
installing non-approved parts, or by performing
non-approved modifications, is not covered by
the warranty.
WARNING: Tesla does not accept liability
for death, personal injury or damage that
occurs if you use or install non-approved
accessories or make non-approved
modifications.
Body Repairs
If Model S is in a collision, contact Tesla to
ensure that it is repaired with genuine Tesla
parts. Tesla has selected collision repair centers
that meet strict requirements for training,
equipment, quality, and customer satisfaction.
Some repair shops and insurance companies
might suggest using non-original equipment or
salvaged parts to save money. However, these
parts do not meet Tesla's high standards for
quality, fit and corrosion resistance. In addition,
non-original equipment and salvaged parts
(and any damage or failures they might cause)
are not covered by the warranty.
book.book Page 24 Friday, July 19, 2013 12:53 PM

Vehicle LoadingVehicle Loading
8.4MODEL S OWNERS MANUAL
Statutory Plate
In addition to the VIN, the Statutory Plate
provides:
•GVWR - Gross Vehicle Weight Rating. The
maximum allowable total mass of Model S.
This is calculated as the weight of Model S,
all passengers, fluids, and cargo.
•GAWR - Gross Axle Weight Rating for the
front and rear axles. The GAWR is the
maximum distributed weight that each axle
can support.
CAUTION: To prevent damage, never
load Model S so that it is heavier than the
GVWR or exceeds the individual GAWR
weights.
Calculating Load Limits
1.Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kg or XXX lbs” on your
vehicle’s “Tire and Loading Information”
label.
2.Determine the combined weight of the
driver and passengers that will be riding in
the vehicle.
3.Subtract the combined weight of the driver
and passengers from XXX kg or XXX lbs
(see Step 1).
4.The resulting figure equals the available
amount of cargo and luggage load
capacity. For example, if the “XXX” amount
equals 635 kg, and there will be five 68 kg
passengers in the vehicle, the amount of
available cargo and luggage capacity is 294
kg (635 - 340 (5 x 68) = 294 kg).
5.Determine the combined weight of cargo
and luggage being loaded on the vehicle.
That weight must not exceed the available
cargo and luggage load capacity calculated
in Step 4. WARNING: The front and rear trunks are
the preferred places to carry objects. In
an accident, or during hard braking and sharp
turns, loose items in the cabin could injure
occupants.
Example Load Limit Calculations
How much cargo you can carry in Model S
depends on the number and weight of
passengers. The following are typical examples
of calculated load limits. These examples
assume passengers weighing 68 kg. If the
passengers weigh more or less, the available
cargo and luggage load capacity decreases or
increases respectively.
Example 1: Driver and one passenger
Example 2: Driver and four passengers
The available cargo or luggage weight should
then be distributed between the front and rear
trunks.
CAUTION: Do not exceed the maximum
front trunk load weight of 136 kg.
Towing a Trailer
WARNING: Do not tow a trailer. Model S
does not support a trailer hitch. Installing
one could damage Model S and increase the
risk of an accident.
DescriptionTo t a l
Vehicle capacity weight 433 kg
Subtract occupant weight
(2 x 68 kg)136 kg
Ava i l a b l e c a rg o we i g h t 2 97 kg
DescriptionTo t a l
Vehicle capacity weight 433 kg
Subtract occupant weight
(5 x 68 kg)340 kg
Ava i l a b l e c a rg o we i g h t 93 kg
book.book Page 4 Friday, July 19, 2013 12:53 PM

About Roadside AssistanceAbout Roadside Assistance
9.2MODEL S OWNERS MANUAL
ROADSIDE ASSISTANCE
About Roadside AssistanceContacting Roadside Assistance
Tesla Roadside Assistance is available to you,
24 hours a day, 365 days a year for the duration
of your warranty period.
To contact Roadside Assistance, call the
number for your region, listed on this page.
Advise the representative of the vehicle
identification number (VIN), license plate
number, mileage, your location, and the nature
of the problem. The VIN is on the upper
dashboard on the driver’s side of your vehicle
and is visible through the windshield.
For a complete description of the terms and
conditions of the Tesla Roadside Assistance
Program, refer to the policy that was provided
to you by Tesla when you purchased Model S.
It is your responsibility to provide vehicle
transporters with instructions on how to
transport Model S (see page 9.3).
Regional Roadside Assistance
Numbers
A toll free number is available in most European
regions. If a toll free number is not listed below,
go to www.teslamotors.com to check if a toll
free number has become available in your area.
Andorra (Toll) . . . . . . . . . . . . + 31 (0)13 799 9501
Andorra (Toll Free) . . . . . . . . . . + 0800 914 590
Austria (Toll) . . . . . . . . . . . . + 31 (0)13 799 9502
Austria (Toll Free) . . . . . . . . . . + 0800 88 0992
Belgium (Toll) . . . . . . . . . . . + 31 (0)13 799 9503
Belgium (Toll Free) . . . . . . . . . . . + 0800 29 027
Bulgaria (Toll) . . . . . . . . . . . + 31 (0)13 799 9504
Croatia (Toll) . . . . . . . . . . . . + 31 (0)13 799 9505
Cyprus (Toll) . . . . . . . . . . . . + 31 (0)13 799 9506
Czech Republic (Toll) . . . . + 31 (0)13 799 9507
Denmark (Toll) . . . . . . . . . . + 31 (0)13 799 9508
Denmark (Toll Free) . . . . . . . . . . . . + 800 71 1024
Estonia (Toll) . . . . . . . . . . . . + 31 (0)13 799 9509
Finland (Toll) . . . . . . . . . . . . . + 31 (0)13 799 9510
France (Toll) . . . . . . . . . . . . . + 31 (0)13 799 9511
France (Toll Free) . . . . . . . . . . . . + 0800 94 1029
Germany (Toll) . . . . . . . . . . . + 31 (0)13 799 9512
Germany (Toll Free) . . . . . . . . . + 0800 5893542
Gibraltar . . . . . . . . . . . . . . . . . + 31 (0)13 799 9513
Greece (Toll) . . . . . . . . . . . . . + 31 (0)13 799 9514Greece (Toll Free) . . . . + 0800 1809 205 0645
Hungary (Toll) . . . . . . . . . . . . + 31 (0)13 799 9515
Iceland (Toll) . . . . . . . . . . . . . + 31 (0)13 799 9516
Ireland (Toll) . . . . . . . . . . . . . + 31 (0)13 799 9517
Italy (Toll) . . . . . . . . . . . . . . . + 31 (0)13 799 9518
Italy (Toll Free) . . . . . . . . . . . . . . . + 800 122 709
Latvia . . . . . . . . . . . . . . . . . . . + 31 (0)13 799 9519
Liechtenstein (Toll) . . . . . . + 31 (0)13 799 9520
Liechtenstein (Toll Free) . . . . . . + 0800 558 847
Lithuania (Toll) . . . . . . . . . . . + 31 (0)13 799 9521
Luxembourg (Toll) . . . . . . . . + 31 (0)13 799 9522
Luxembourg (Toll Free) . . . + 0800 8002 2538
Malta (Toll) . . . . . . . . . . . . . + 31 (0)13 799 9523
Monaco (Toll) . . . . . . . . . . . . + 31 (0)13 799 9524
Monaco (Toll Free) . . . . . . . . . . . + 0800 94 1029
Netherlands (Toll) . . . . . . . . + 31 (0)13 799 9525
Netherlands (Toll Free) . . . . . . + 0800 0200160
Norway (Toll) . . . . . . . . . . . . + 31 (0)13 799 9527
Norway (Toll Free) . . . . . . . . . . . . . . + 800 11 093
Poland (Toll) . . . . . . . . . . . . + 31 (0)13 799 9528
Poland (Toll Free). . . . . . . . . . . . + 800 141 01492
Portugal (Toll) . . . . . . . . . . . . + 31 (0)13 799 9529
Romania (Toll) . . . . . . . . . . + 31 (0)13 799 9530
San Marino (Toll) . . . . . . . . . + 31 (0)13 799 9531
Slovakia (Toll) . . . . . . . . . . . . + 31 (0)13 799 9532
Slovenia (Toll) . . . . . . . . . . . . + 31 (0)13 799 9533
Spain (Toll) . . . . . . . . . . . . . .+ 31 (0)13 799 9534
Sweden (Toll) . . . . . . . . . . . . + 31 (0)13 799 9535
Switzerland (Toll) . . . . . . . . .+ 31 (0)13 799 9536
Switzerland (Toll Free) . . . . . . . + 0800 83 7521
United Kingdom (Toll). . . . . + 31 (0)13 799 9537
United Kingdom (Toll Free) . . + 0800 358 5774
assistance.fm Page 2 Thursday, July 25, 2013 10:59 AM