Table of Contents
On-board literature4
Notes
5
Structure and more information about the
Owner's manual
6
Abbreviations
Safety
Passive Safety
8
General information
8
Correct and safe seated position
9
Seat belts
12
Using seat belts
12
Inertia reel and belt pretensioners
15
Airbag system
16
Description of the airbag system
16
Airbag overview
17
Deactivating airbags
21
Transporting children safely
22
Child seat
22
Fastening elements
25
Using the system
Cockpit
29
Overview
28
Instruments and warning lights
30
Instrument cluster
30
Warning lights
34
Warning icons in the display
40
Information system
45
Driver information system
45
Driving data (Multifunction display)
47MAXI DOT display50Service interval display53
Unlocking and opening
54
Unlocking and locking
54
Anti-theft alarm system
59
Luggage compartment lid
60
Electric boot lid
61
Power windows
64
Mechanical windows
66
Panorama sliding-/tilting roof - Version 1
67
Panorama sliding-/tilting roof - Version 2
68
Lights and visibility
71
Lights
71
Interior lights
78
Visibility
80
Windscreen wipers and washers
81
Rear mirror
83
Seats and head restraints
86
Seats and head restraints
86
Seat features
90
Transporting and practical equipment
94
Useful equipment
94
Luggage compartment
103
Variable loading floor in the luggage
compartment (Estate)
110
Net partition
112
Roof rack
113
Heating and air conditioning
116
Heating, ventilation, cooling
116
Auxiliary heating (auxiliary heating and
ventilation)
121
Communication
124
SmartGate
124Driving
Starting-off and Driving126
Starting and stopping the engine using the key
126
Starting or stopping the engine by pressing
button
128
Brakes and parking
130
Manual shifting of gears and pedals
132
Automatic gearbox
133
Retraction and economical driving
136
Driving through water and driving off of
made-up roads
137
Assist systems
138
Braking and stabilisation systems
138
Parking aid
140
Optical Parking Assistant (rear view camera)
143
Park assist
144
Cruise Control System
148
Adaptive Cruise Control (ACC)
149
Front Assistant
155
START-STOP
158
Selection of travel mode (Driving Mode
Selection)
160
ProActive passenger protection
161
Lane Assist
162
Traffic sign recognition
164
Fatigue detection (break recommendation)
166
Tyre pressure monitoring
167
Hitch and trailer
169
Hitch
169
Trailer
1742Table of Contents
General Maintenance
Care and maintenance177
Service work, adjustments and technical alterations
177
Washing vehicle
180
Cleaning vehicle exterior
181
Interior care
185
Inspecting and replenishing
188
Fuel
188
Engine compartment
192
Engine oil
195
Coolant
197
Brake fluid
199
Vehicle battery
200
Wheels
204
Tyres and wheel rims
204
Manufacturer-approved tyre variants
207
Winter operation
209
Do-it-yourself
Emergency equipment, and self-help
211
Emergency equipment
211
Reserve and temporary spare
213
Changing a wheel
214
Puncture repair kit
218
Jump-starting
220
Towing the vehicle
221
Remote control
224
Emergency unlocking/locking
225
Replacing windscreen wiper blades
226
Fuses and light bulbs
228
Fuses
228
Bulbs
231Technical data
Technical data238
Basic vehicle data
238
Vehicle-specific information depending on
engine type
246
Index
3Table of Contents
AbbreviationsAbbreviationDefinitionrpmEngine revolutions per minuteABSAnti-lock brake systemACCAdaptive cruise controlAHLAdaptive headlightsAGAutomatic gearboxAGMVehicle battery typeTCSTraction controlCNGcompressed natural gasCO2Carbon dioxideDPFDiesel particle filterDSGAutomatic double clutch gearboxDSRActive driver-steering recommendationEDLElectronic differential lockECEEconomic Commission for EuropeEPCEPC fault lightESCElectronic Stability ControlDRim depthEUEuropean UnionG-TECLabelling for natural gas vehiclesGSMGlobal System for Mobile communicationsHBAHydraulic brake assistHHCUphill start assistKESSYkeyless unlocking, starting and lockingkWKilowatt, measuring unit for the engine outputMCBMulti-collision brakeMGManual gearboxMPIGasoline engine with a multi-point fuel injectionN1Panel van intended exclusively or mainly for the transporta-
tion of goodsNmNewton meter, measuring unit for the engine torqueAbbreviationDefinitionTDI CRDiesel engine with turbo charging and common-rail injection
systemTSATrailer stabilisationTSIPetrol engine with turbocharging and direct injectionVINVehicle identification numberWi-FiWireless data networkXDSFunctional expansion of the electronic differential lock7Abbreviations
Safety
Passive Safety
General information
Introduction
This chapter contains information on the following subjects:
Before setting off
8
Driving safety
8
Safety equipment
8
In this section you will find important information, tips and notes on the sub-
ject of passive safety in your vehicle.
We have combined everything here which you should be familiar with, for ex-
ample, regarding seat belts, airbags, child seats and safety of children.
WARNING■ This chapter contains important information on how to use the vehicle for
the driver and his occupants.■
You will find further information on safety, which concerns you and those
travelling with you, in the following chapters of this Owner's Manual.
■
The complete on-board literature should always be in the vehicle. This
applies in particular, if you rent out or sell the vehicle.
Before setting off
Read and observe
on page 8 first.
For your own safety and the safety of the people travelling with you, please
pay attention to the following points before setting off.
Ensure that the lighting and the turn signal system are functioning proper-
ly.
Ensure that the function of the wipers and the condition of the wiper
blades are free of any defects.
Ensure that all of the windows offer good visibility to the outside.
Adjust the rear-view mirror so that vision to the rear is guaranteed.
Ensure that the mirrors are not covered.
Check the tyre inflation pressure.
Check the engine oil, brake fluid and coolant level.
Secure all items of luggage.
Do not exceed the permissible axle loads and permissible gross weight of
the vehicle.
Close all doors as well as the bonnet and boot lid.
Ensure that no objects can obstruct the pedals.
Protect children in suitable child seats with correctly fastened seat
belts » page 22 , Transporting children safely .
Adopt the correct seated position » page 9, Correct and safe seated
position . Tell your passengers to assume the correct seated position.
Driving safety
Read and observe
on page 8 first.
The driver is fully responsible for himself and his occupants. If your driving
safety is effected, you place yourself and the oncoming traffic at risk.
The following guidelines must therefore be observed. Do not get distracted from concentrating on the traffic situation, e.g. by
your passengers or mobile phone calls.
Never drive when your driving ability is impaired, e.g. through medication,
alcohol or drugs.
Keep to the traffic regulations and the permissible speed limit.
Always adjust the driving speed to the road, traffic and weather condi-
tions.
Take regular breaks on long journeys – at least every two hours.
Safety equipment
Read and observe
on page 8 first.
The following list contains only part of the safety equipment in your vehicle.
› Three-point seat belts for all the seats.
› Belt force limiters for the front seats.
› Belt tensioners for the front seats.
› Seat belt height adjusters for front seats.
› Front airbag for the driver and the front passenger.
› Driver’s knee airbag.
› Front side airbags.
› Rear side airbags.
8Safety
Using the system
Cockpit
OverviewElectrical power windows
64
Electric exterior mirror adjustment
85
Door opening lever
56
Air outlet vent
116
Parking ticket holder
95
Operating lever:
› Turn signal light, headlight and parking light, headlight
flasher
73
› Speed regulating system
148
›Activating the Assist systems menu item
51
Steering wheel:
› With horn
› With driver’s front airbag
17
›With buttons for the operation of the information system
45
›With buttons for the Infotainment Control
» Infotainment
Manual , chapter Device Operation
Instrument cluster
30
Operating lever: › Windscreen wiper and wash system
81
›Multifunction display
47
›Information system
51
Infotainment
» owner's manual for the Infotainment radio or
navigation
Air outlets in the central part of the dash panel
116
Button for hazard warning light system
77
Warning light for the deactivated front seat passenger airbag
21
Interior rear-view mirror
84
Storage compartment on the front passenger side
100
Front passenger airbag
17
CD/DVD drive and memory card slot (in the passenger-side stor-
age compartment) » owner's manual for the Infotainment radio
and/or navigation
1234567891011121314151617Key switch for switching off the front passenger airbag (in front
passenger storage compartment)21
Air outlet vent
116
Door opening lever
56
Power window in the front passenger door
65
Light switch
71
Bonnet release lever
194
Storage compartment on the driver's side
95
Fuse box (behind the storage compartment on the driver's
side)
228
Operating lever for adaptive cruise control
152
Lever for adjusting the steering wheel
10
Ignition lock
127
Pedals
132
Handbrake lever
131
Depending on equipment fitted:
› Gearshift lever (manual gearbox)
132
›Selector lever (automatic gearbox)
133
Depending on equipment fitted:
› 12-Volt power socket
98
›Cigarette lighter
97
Bar with keys depending on the equipment fitted:
›
Central locking system
58
›
START STOP
158
›
Traction control TCS
139
›
Electronic Stability Control ESC
138
›
/
Selection of travel mode
160
›
Park Assist
144
›
Parking aid
140
›
Tyre control display
167
Shelf/phonebox
96
1819202122232425262728293031323329Cockpit
Viewing the charge level vehicle batteryRead and observe
on page 30 first.
›
Switch off the ignition.
›
Press and hold the button
6
» Fig. 22 on page 31 until the Battery status or
BATTERY SOC is shown in the display.
›
Release button
6
- the current charge level 1)
of the vehicle battery is dis-
played in %.
›
Wait about 4 seconds or press the
6
key, the system returns to the home
setting.
Warning lights
Introduction
This chapter contains information on the following subjects:
Automatic Transmission
35
Handbrake
35
Brake system
35
Seat belt warning light
36
Adaptive Cruise Control (ACC)
36
Central warning light
36
Power steering/steering lock (KESSY system)
36
Traction Control System (ASR)
37
Traction control system (TCS) deactivated
37
Electronic Stability Control (ESC)
37
Antilock brake system (ABS)
37
Rear fog light
38
Exhaust inspection system
38
Glow plug system (diesel engine)
38
Engine performance check (petrol engine)
38
Security systems
38
Tyre pressure
39
Brake linings
39
Lane following system (Lane Assist)
39
Turn signal system
39
Trailer turn signal lights40 Fog lights40
Cruise control system
40
Brake pedal (automatic transmission)
40
Natural gas operation
40
Main beam
40
The warning lights indicate certain functions or faults.
Some warning lights can be accompanied by acoustic signals and messages in
the display of the instrument cluster.
After switching on the ignition, some warning lights light up briefly as a func-
tion test.
If the tested systems are OK, the corresponding warning lights go out a few
seconds after switching on the ignition or after starting the engine.
The condition of some features and systems is shown by the warning icons on
the display » page 40.
The warning lights are at the following locations in the instrument clus-
ter » Fig. 22 on page 31 .
› Revolutions counter
1
›Speedometer
3
›Bar with warning lights
5WARNING■
Ignoring illuminated warning lights and related messages or instructions
in the display of the instrument cluster may lead to serious personal injury
or damage to the vehicle.■
If you have to stop for technical reasons, then park the vehicle at a safe
distance from the traffic, switch off the engine and activate the hazard
warning light system » page 77. The warning triangle must be set up at
the prescribed distance - observe the national legal provisions when doing
so.
■
The engine compartment of your car is a hazardous area. While working in
the engine compartment, be sure to observe the following warn-
ings » page 192 , Engine compartment .
1)
Applies to vehicles with START-STOP system.
34Using the system
Automatic TransmissionRead and observe on page 34 first.
The warning lights
indicate a fault or the state of the automatic gearbox.
Warning lightMessageMeaning and Action
Error: gearbox. Reverse gear not available.
GEARBOX ERROR REV_ GEAR NOT AVAILFault in the automatic gearbox, the reverse cannot be appealed.
Seek assistance from a specialist garage immediately.
Error: gearbox.
GEARBOX ERRORFault in the automatic gearbox.
Seek assistance from a specialist garage immediately.
Gearbox overheated.
GEARBOX OVERHEATEDThe temperature of the automatic transmission clutches is too high.
do not continue to drive!
Stop the vehicle and turn off the engine.
Switch on the ignition and wait until the
warning light disappears – risk of gearbox
damage!
You can continue your journey as soon as the warning light disappears.
If the warning light does not go out, do not continue driving. Seek help from a specialist
garage.
Gearbox overheated. Stop! Owner's manual!
STOP VEHICLE GEARBOX OVERHEAT
Gearbox faulty. Workshop!
GEARBOX FAULTY WORKSHOPFault in the automatic gearbox.
Seek assistance from a specialist garage immediately. Handbrake
Read and observe
on page 34 first.
The warning light
illuminates if the handbrake is applied.
An acoustic signal will sound if you drive the vehicle above 5 km/h while the
handbrake is still on.
The following message is shown in the information cluster display. Release the handbrake!
RELEASE HANDBRAKE
Brake system
Read and observe
on page 34 first.
If the warning light
lights up , the brake fluid level in the brake system is too
low.
The following message is shown in the information cluster display.
Brake fluid: Owner's manual!
BRAKE FLUID PLEASE CHECK›
Stop the vehicle, switch off the engine, and check the level of the brake flu-
id » page 199 » .
If the warning light,
together with the warning light,
lights up , there is a
problem with the ABS.
WARNING■ A fault to the ABS system or the braking system can increase the vehi-
cle's braking distance – risk of accident!■
If warning light
illuminates simultaneously with warning light
» page 37 ,
Antilock brake system (ABS)
, do not continue your jour-
ney! Seek help from a specialist garage.
35Instruments and warning lights
Seat belt warning lightRead and observe
on page 34 first.
The warning light
illuminates as a reminder for the driver and front passen-
ger to fasten seat belts.
The indicator light
goes off after the respective seat belt is fastened.
If the driver or front passenger has not fastened their seat belt and the vehicle
speed is more than 30 km/h, the warning light
flashes and you will hear an
acoustic signal.
If the seat belt is not fastened by the driver or front passenger during the next
approx. 2 seconds, the warning signal is deactivated and the warning light
lights up permanently .
Adaptive Cruise Control (ACC)
Read and observe
on page 34 first.
If the warning light
lights up , the delay of the ACC is not sufficient.
The following message is shown in the information cluster display. Apply the brake!
Further information » page 149, Adaptive Cruise Control (ACC) .
Central warning light
Read and observe
on page 34 first.
When the warning light or
lights up , the additional information in the dis-
play of the instrument cluster » page 40, Warning icons in the display
or » page 47 , Auto-check control must be observed.
Power steering/steering lock (KESSY system)
Read and observe
on page 34 first.
Power steering
If the indicator light
illuminates , this indicates a complete failure of the
power steering and the steering assist has failed (significantly higher steering
forces). Seek assistance from a specialist garage immediately.
If the indicator light illuminates , this indicates a partial failure of the power
steering and the steering forces can be greater. Seek assistance from a spe-
cialist garage immediately.
Steering lock (KESSY system)
As long as the warning light
is flashing , the steering lock cannot be re-
leased.
The following message is shown in the information cluster display. Move the steering wheel!
MOVE STEERING WHEEL
› Move the steering wheel slightly back and forth, thereby facilitating unlock-
ing the steering lock.
If the steering does also not unlock then, the help of a specialist garage is re-
quired.
If the warning light
flashes and a beep sounds, the electric steering lock is
faulty.
The following message is shown in the information cluster display. Steering lock: Workshop!
STEERING WORKSHOP
Seek assistance from a specialist garage immediately.
If the warning light
flashes and a beep sounds, the electric steering lock is
faulty.
The following message is shown in the information cluster display. Steering lock faulty. Stop!
STOP VEHICLE STEERING FAULTY
Park the vehicle,
stop driving . After switching off the ignition, it is then no
longer possible to lock the steering, to activate the electrical components (e.g.
radio, navigation system), to switch on the ignition again and to start the en-
gine. Seek help from a specialist garage.
Note
If the vehicle's battery has been disconnected and reconnected, the warning
light comes on after switching on the ignition. The warning light should go
out after driving a short distance. If warning light
does not go out once the
engine has been restarted and the vehicle has been driven for a short period
of time, this indicates a system error. Seek assistance from a specialist garage
immediately.36Using the system