Table of Contents
Board literature4
Notes
5
Structure and more information about the
Operating Instructions
6
Abbreviations
Safety
Passive Safety
8
General information
8
Correct and safe seated position
9
Seat belts
12
Wearing seat belts
12
Inertia reel and belt pre-tensioners
15
Airbag system
16
Description of the airbag system
16
Airbag overview
17
Deactivating airbags
20
Transporting children safely
22
Child seat
22
Fastening systems
25
Operation
Cockpit
28
Overview
27
Instruments and warning lights
29
Instrument cluster
29
Warning lights
33
Warning icons in the display
38Information system43Driver information system43
Driving data (Multifunction display)
45
Service interval display
48
Unlocking and opening
49
Unlocking and locking
49
Anti-theft alarm system
54
Tailgate
55
Power windows
56
Mechanical windows
59
Lights and visibility
60
Lights
60
Interior lights
65
Visibility
66
Windscreen wipers and washers
67
Rear mirror
69
Seats and headrests
71
Seats and headrests
71
Seat features
73
Transporting and practical equipment
76
Useful equipment
76
Luggage compartment
84
Variable loading floor in the luggage
compartment
89
Bicycle carrier in the luggage compartment
91
Roof rack
93
Heating and air conditioning
95
Heating, ventilation, cooling
95
Communication
100
SmartGate
100Driving
Starting-off and driving103
Starting and stopping the engine using the
key
103
Start or stop the engine by pressing button
105
Brakes and parking
107
Manual gear shifting and pedals
109
Automatic transmission
110
Retraction and economical driving
112
Driving through water and driving off made-
up roads
113
Assist systems
115
Braking and stabilisation systems
115
Parking aid
117
Cruise control system
118
Speed Limiter
120
Front Assistant
121
START-STOP
124
Fatigue detection (break recommendation)
126
Tyre pressure monitoring
127
Hitch and trailer
129
Hitch
129
Trailer
134
General Maintenance
Care and maintenance
137
Services, modifications and technical
alterations
137
Washing vehicle
140
Cleaning vehicle exterior
141
Interior care
145
Inspecting and replenishing
148
Fuel
148
Engine compartment
150
Engine oil
1532Table of Contents
AbbreviationsAbbreviationDefinitionrpmEngine revolutions per minuteABSAnti-lock brake systemAGMVehicle battery typeTCSTraction controlCO2Carbon dioxideDSGAutomatic double clutch gearboxEDLElectronic differential lockECEEconomic Commission for EuropeEPCEPC fault lightESCElectronic Stability ControlDRim depthEUEuropean UnionHBAHydraulic brake assistHHCUphill start assistKESSYKeyless unlocking, starting and lockingkWKilowatt, measuring unit for the engine outputMCBMulti-collision brakeMGManual gearboxMPIGasoline engine with a multi-point fuel injectionN1Panel van intended exclusively or mainly for the transporta-
tion of goodsNmNewton meter, measuring unit for the engine torqueTDI CRDiesel engine with turbocharger and common rail injection
systemTSIPetrol engine with turbocharging and direct injectionVINVehicle identification numberWi-Fiwireless data networkXDSFunctional extension of the electronic differential lock7Abbreviations
Odometer
The odometer indicates the total distance which the vehicle has been driven.
Read and observe on page 29 first.
›
Switch on the ignition.
›
Press and hold the button
5
» Fig. 20 on page 30 or » Fig. 21 on page 30
until the time is shown.
›
Release the button
5
and the system switches to the time setting function.
›
Press the button
5
again and set the hours.
›
Wait around 4 seconds - the system switches to the minutes setting.
›
Press the button
5
again and set the minutes.
›
Wait around 4 seconds - the system switches to the minutes setting.
The time can also be set in the Infotainment » operating instructions for Info-
tainment , chapter Device settings .
Viewing the charge level of the vehicle battery
Read and observe
on page 29 first.
›
Switch off the ignition.
›
Press and hold the button
5
» Fig. 20 on page 30 or » Fig. 21 on page 30
until Battery status or BATTERY SOC is shown in the Display.
›
Release the button
5
- the current charge level 1)
of the vehicle battery is
displayed in %.
›
Wait about 4 seconds or press the
5
key and the system will return to the
home setting.
Warning lights
Introduction
This chapter contains information on the following subjects:
Handbrake
34
Brake system
34
Seat belt warning light
34
Central warning light
34
Power Steering / steering lock (engine start push-button)34Stability Control (ESC) / Traction Control (ASR)35
Traction control system (TCS) off
35
Anti brake system (ABS)
36
Rear fog light
36
Exhaust inspection system
36
Glow plug system (diesel engine)
36
Engine performance check (petrol engine)
36
Airbag system
36
Tyre pressure
37
Fuel reserve
37
Turning signal system
37
Trailer turn signal lights
37
Fog lights
38
Cruise control / speed limiter
38
Brake pedal (automatic transmission)
38
Main beam
38
The warning lights indicate certain functions or faults.
Some warning lights can be accompanied by acoustic signals and messages in
the display of the instrument cluster.
After switching on the ignition, some warning lights light up briefly as a func-
tion test.
If the tested systems are OK, the corresponding warning lights go out a few
seconds after switching on the ignition or after starting the engine.
The condition of some features and systems is shown by the warning icons on
the display » page 38.
The warning lights are at the following locations in the instrument cluster
» Fig. 20 on page 30 or » Fig. 21 on page 30 .
› Revolutions counter
1
›Speedometer
3
›Bar with warning lights
4
1)
Applies to vehicles with START-STOP system.
33Instruments and warning lights
If the warning light is illuminated , this indicates a partial failure of the Pow-
er Steering and the steering forces can be greater. Seek assistance from a spe-
cialist garage immediately.
Steering lock (engine start push-button)
A long as the warning light
flashes , the steering lock cannot be released.
The following message is shown in the information cluster display. Move the steering wheel!
MOVE STEERING WHEEL
› Move the steering wheel slightly back and forth, thereby facilitating unlock-
ing the steering lock.
If the steering does also not unlock then, the help of a specialist garage is re-
quired.
If the warning light
flashes and a beep sounds, the electric steering lock is
faulty.
The following message is shown in the information cluster display. Steering lock: Workshop!
STEERING WORKSHOP
Seek assistance from a specialist garage immediately.
If the warning light
flashes and a beep sounds, the electric steering lock is
faulty.
The following message is shown in the information cluster display. Steering lock faulty. Stop!
STOP! VEHICLE STEERING FAULTY
Park the vehicle, and
stop driving . After switching off the ignition, it is no
longer possible to lock the steering, to activate the electrical components (e.g.
radio etc), to switch on the ignition again and to start the engine. Seek help
from a specialist garage.
Note
If the vehicle's battery has been disconnected and reconnected, the indicator
light comes on after switching on the ignition. The warning light should go
out after driving a short distance. If, after the motor is restarted and a short
drive, the indicator light
does not go out, there is a system error. Seek assis-
tance from a specialist garage immediately.Stability Control (ESC) / Traction Control (ASR)
Read and observe
on page 34 first.
If the warning light
flashes , the ESC or the ASR is just intervening at that
time.
If the warning light
lights up , there is an error in the ESC or the ASR.
The following message is shown in the information cluster display. Error: Electronic Stability Control (ESC)
ESC ERROR
Error: Traction control
ASR ERROR
Seek assistance from a specialist garage immediately.
If the warning light comes on after starting the engine, the TCS may be
switched off for technical reasons.
›
Switch the ignition off and on again.
If the warning light does not illuminate after you switch the engine back on,
the ASR is fully functional again.
Further information » page 115, Electronic Stability Control (ESC) or
» page 115 , Traction Control System (TCS) .
Note
The warning light comes on after the ignition is switched on if the vehicle's
battery has been disconnected and reconnected. If the indicator light does not
go out after moving a short distance, this means that there is an error in the
system. Seek assistance from a specialist garage immediately.
Traction control system (TCS) off
Read and observe
on page 34 first.
If the warning light
is illuminated , the TCS is switched off.
Activating/deactivating TCS » page 115, Traction Control System (TCS) .
35Instruments and warning lights
Manual gear shifting (Tiptronic)Fig. 111
Selector lever
Read and observe and on page 110 first.
Tiptronic mode makes it possible to manually shift gears on the selector lever.This mode can be selected both while halted and while driving.
The currently selected gear is indicated in the » Fig. 110 on page 111 display.
The gearshift indicator must be observed when changing gear » page 44.
Switching to manual shifting
›
Push the gear selector from position D/S towards the right, or left in a right-
hand drive vehicle.
When switching to the manual shifting while driving, the current gear is main-
tained.
Shifting up gears
›
Press the selector lever forwards
+
» Fig. 111 .
Shifting down gears
›
Press the selector lever backwards
-
» Fig. 111 .
Note
■
It may be advantageous to use manual gear shifting when driving downhill,
for example. Shifting to a lower gear reduces the load on the brakes and hence
brake wear » page 107.■
When accelerating, the gearbox automatically shifts up into the higher gear
just before the maximum permissible engine speed is reached.
■
If a lower gear is selected, the gearbox does not shift down until there is no
risk of the engine overrevving.
Starting-off and driving
Read and observe
and on page 110 first.
Starting off
›
Start the engine.
›
Firmly depress and hold the brake pedal.
›
Press the lock button in the direction of
1
» Fig. 110 on page 111 and hold.
›
Move the selector lever into the desired position » page 111and then release
the lock button.
›
Release the brake pedal and accelerate.
Stopping (while the car is moving)
›
Fully depress and hold the brake pedal and bring the vehicle to a stop.
›
Keep holding the brake pedal until driving is resumed.
The selector lever position N does not have to be selected when stopping for a
short time, such as at a cross roads.
Kickdown
The kickdown function allows you to achieve maximum acceleration by your vehicle while driving.
When the accelerator pedal is fully depressed, the kickdown function is activa-
ted in any forward driving mode.
The gearbox shifts down one or more gears depending on the vehicle speed
and engine speed, and the vehicle accelerates.
The gearbox does not shift up into the highest gear until the engine has
reached its maximum revolutions for this gear range.
WARNINGRapid acceleration, particularly on slippery roads, can lead to loss of control
of the vehicle – there is a risk of an accident.
Retraction and economical driving
Introduction
This chapter contains information on the following subjects:
Driving in
113
Tips for economical driving
113
112Driving
Assist systems
Braking and stabilisation systems
Introduction
This chapter contains information on the following subjects:
Electronic Stability Control (ESC)
115
Anti-lock Braking System (ABS)
115
Traction Control System (TCS)
115
Electronic Differential Lock (EDL and XDS)
116
Hydraulic Brake Assist (HBA)
116
Hill Hold Control (HHC)
116
Multi-collision brake (MCB)
116
This chapter deals with the functions of the braking and stabilisation systems,
with the error indicator referred to in chapter » page 33, Warning lights .
The braking and stabilisation systems are automatically activated each time the ignition is switched on.
WARNING■ A lack of fuel can cause irregular engine running or cause the engine to
shut down. The brake assist systems would then fail to function – risk of
accident!■
The increased safety provided by the brake assist systems must not
tempt you to take safety risks – risk of accident!
■
Adjust the speed and driving style to the current visibility, weather, road
and traffic conditions.
Electronic Stability Control (ESC)
Read and observe
on page 115 first.
The ESC improves vehicle stability in dynamic driving situations, such as whenthe vehicle starts to skid.
The ESC monitors whether the desired direction of the current vehicle motion
is occurring. In case of any deviation (e.g. oversteer), the ESC automatically
brakes individual wheels to maintain the desired direction.
During an intervention of the system, the warning light flashes in the instru-
ment cluster.
Anti-lock Braking System (ABS)
Read and observe
on page 115 first.
ABS prevents the wheels locking when braking. Thereby, it helps the driver to
maintain control of the vehicle.
The intervention of the ABS is noticeable from the pulsating movements of
the brake pedal which is accompanied by noises.
When the ABS system is active, do not pump the brakes or lift off the brake
pedal.
Traction Control System (TCS)
Fig. 113
System button: Activating/deac-
tivating TCS
Read and observe on page 115 first.
TCS prevents the spinning of the wheels of the driven axle. TCS reduces the drive power transmitted to the wheels in the case of slipping wheels. Thereby,
for example, driving on road surfaces with low grip is made easier.
During a TCS intervention, the indicator light flashes in the instrument clus-
ter.
Activating/deactivating TCS
The activation or deactivation of TCS can be done, depending on equipment, in
one of the following ways.
› In Infotainment
» Operating instructions for Infotainment , chapter Vehicle
settings (CAR button) .
› By briefly pressing the symbol key
» Fig. 113 .
115Assist systems
Upon deactivation, in the instrument cluster the indicator light illuminates
and the display shows the following message.
Traction control (TCS) deactivated.
ASR OFF
Upon activation, in the instrument cluster the indicator turns
and the display
shows the following message.
Traction control (TCS) activated.
ASR ON
The TCS should normally always be enabled. The system should be deactivated
only in the following situations, for example.
› When driving with snow chains.
› When driving in deep snow or on a very loose surface.
› When “rocking a car free” when it has become stuck.
Electronic Differential Lock (EDL and XDS)
Read and observe
on page 115 first.
EDL
EDL prevents the turning of the respective wheel of the driven axle. EDL
brakes the spinning wheel, if necessary, and transmits the driving force to the
other driving wheel. Driving becomes easier on road surfaces with different
traction under each wheel of the driven axle.
EDL switches off automatically to avoid excessive heat generation on the
brake of the wheel being braked. The vehicle can continue to be driven and
has the same characteristics as a vehicle not fitted with EDL. Once the brakes
have cooled down, there is an automatic re-activation of EDL.
XDS
XDL is an extension to the electronic differential lock. XDL does not respond to
traction, but to the load relief of the inner front wheel of the driving axle dur-
ing fast cornering.
The automatic brake intervention on the brake of the wheel with reduced load
prevents the wheel from spinning. Thus, the traction is improved and the vehi-
cle can continue to follow the desired track.
Hydraulic Brake Assist (HBA)
Read and observe
on page 115 first.
HBA increases the braking effect and helps to shorten the braking distance.The HBA is activated by very rapid depression of the brake pedal. To achieve
the shortest possible braking distance, the brake pedal must be applied firmly
until the vehicle has come to a complete standstill.
HBA is automatically switched off when the brake pedal is released.
Hill Hold Control (HHC)
Read and observe
on page 115 first.
HHC allows you to move your foot from the brake pedal to the accelerator ped-al without having to use the handbrake when pulling away on a gradient.
The system holds the brake pressure produced by the activation of the brake
pedal for approx. 2 seconds after the brake pedal is released.
The brake pressure drops gradually the more you operate the accelerator ped-
al. If the vehicle does not start off within 2 seconds, it starts to roll back.
HHC is active on slopes of >5 % when the driver door is closed. HHC is always only active on slopes pulling away forwards or in reverse.
Multi-collision brake (MCB)
Read and observe
on page 115 first.
The MCB helps to decrease speed after a collision through automatic brakinginterventions and to stabilize the vehicle. This reduces the risk of a subse-
quent crash due to uncontrolled vehicle movement.
The automatic brake interventions can take place only if the following condi-
tions are met.
A head-on or side collision occurred.
The impact speed was higher than approx. 10 km/h.
The brakes, the ESL and other required electrical systems remain function-
al after impact.
The accelerator pedal is not actuated.
116Driving
WARNING■The system only serves as an assistance and does not relieve the driver
of the responsibility for the vehicle operation.■
The system has physical and system-related limitations. For this reason,
the driver may experience some undesired or delayed system responses in
certain situations. You should therefore always be alert and ready to inter-
vene!
■
Always adapt your speed and safety proximity to the vehicle ahead to the
current visibility, weather, road and traffic conditions.
■
The increased passenger protection afforded through the system must
not tempt you to take greater risks than otherwise – risk of accident!
■
The system does not respond to crossing or oncoming objects.
CAUTION
In case of failure of more than one brake light on the vehicle or on the electri-
cally connected trailer, the system becomes unavailable.
Radar sensor
Fig. 123
Mounting location of the radar
sensor
Read and observe and on page 122 first.
The radar sensor » Fig. 123(Hereinafter referred to simply as the sensor) may
detect objects by radiating and receiving electromagnetic waves.
The sensor function may be impaired in the events of one of the following.
› The sensor is soiled by mud, snow and the like.
› The area in front and around the senor is obscured by labels, auxiliary lights
and similar.
› When visibility is poor, (e.g. fog, heavy rain, thick snowfall).
If the sensor is dirty or covered, the corresponding message appears on the
display of the instrument cluster » page 124, Information messages .
WARNING■
If you suspect that the sensor is damaged, deactivate the system. Have
the sensor checked by a specialist garage.■
The sensor can become misaligned by collisions or by damage to the front
of the vehicle, the wheel arch or the underside of the vehicle. This can lead
to impaired function of the sensor - risk of accidents! Have the sensor
checked by a specialist garage.
■
The area in front and around the senor should not be obscured by labels,
auxiliary lights and similar. This can lead to impaired function of the sensor
- risk of accidents!
CAUTION
Remove the snow with a brush and the ice with a solvent-free de-icer.
Operation
Fig. 124
Instrument cluster display: Note
(dangerous distance) / warning
or emergency braking at low
speed
Read and observe and on page 122 first.
The system support is provided in the following manner.
› Alerts you about a dangerous proximity to the vehicle ahead.
› Warns you of an impending collision.
› Prepares the brakes for emergency braking prior to a detected danger.
› Assists with a brake action triggered by the driver.
› If the driver fails to respond to a detected danger, an automatic braking ac-
tion is performed.
The system can work only if the following basic conditions are met. The system is activated.
TheTCS is activated » page 115, Traction Control System (TCS) .
The vehicle is moving forwards at a speed of more than approx. 5 km/h.
122Driving