Table of Contents
Board literature4
Notes
5
Structure and more information about the
Operating Instructions
6
Abbreviations
Safety
Passive Safety
8
General information
8
Correct and safe seated position
9
Seat belts
12
Wearing seat belts
12
Inertia reel and belt pre-tensioners
15
Airbag system
16
Description of the airbag system
16
Airbag overview
17
Deactivating airbags
20
Transporting children safely
22
Child seat
22
Fastening systems
25
Operation
Cockpit
28
Overview
27
Instruments and warning lights
29
Instrument cluster
29
Warning lights
33
Warning icons in the display
38Information system43Driver information system43
Driving data (Multifunction display)
45
Service interval display
48
Unlocking and opening
49
Unlocking and locking
49
Anti-theft alarm system
54
Tailgate
55
Power windows
56
Mechanical windows
59
Lights and visibility
60
Lights
60
Interior lights
65
Visibility
66
Windscreen wipers and washers
67
Rear mirror
69
Seats and headrests
71
Seats and headrests
71
Seat features
73
Transporting and practical equipment
76
Useful equipment
76
Luggage compartment
84
Variable loading floor in the luggage
compartment
89
Bicycle carrier in the luggage compartment
91
Roof rack
93
Heating and air conditioning
95
Heating, ventilation, cooling
95
Communication
100
SmartGate
100Driving
Starting-off and driving103
Starting and stopping the engine using the
key
103
Start or stop the engine by pressing button
105
Brakes and parking
107
Manual gear shifting and pedals
109
Automatic transmission
110
Retraction and economical driving
112
Driving through water and driving off made-
up roads
113
Assist systems
115
Braking and stabilisation systems
115
Parking aid
117
Cruise control system
118
Speed Limiter
120
Front Assistant
121
START-STOP
124
Fatigue detection (break recommendation)
126
Tyre pressure monitoring
127
Hitch and trailer
129
Hitch
129
Trailer
134
General Maintenance
Care and maintenance
137
Services, modifications and technical
alterations
137
Washing vehicle
140
Cleaning vehicle exterior
141
Interior care
145
Inspecting and replenishing
148
Fuel
148
Engine compartment
150
Engine oil
1532Table of Contents
Coolant155Brake fluid156
Vehicle battery
157
Wheels
161
Tyres and rims
161
Manufacturer-approved tyre variants
164
Winter use
165
Do-it-yourself
Emergency equipment, and self-help
167
Emergency equipment
167
Reserve and temporary spare wheel
169
Changing a wheel
170
Breakdown kit
173
Jump-starting
176
Towing the vehicle
177
Remote control
179
Emergency unlocking/locking
180
Replacing windscreen wiper blades
181
Fuses and light bulbs
182
Fuses
182
Replacing bulbs
186
Technical data
Technical data
194
Vehicle data
194
Index
3Table of Contents
AbbreviationsAbbreviationDefinitionrpmEngine revolutions per minuteABSAnti-lock brake systemAGMVehicle battery typeTCSTraction controlCO2Carbon dioxideDSGAutomatic double clutch gearboxEDLElectronic differential lockECEEconomic Commission for EuropeEPCEPC fault lightESCElectronic Stability ControlDRim depthEUEuropean UnionHBAHydraulic brake assistHHCUphill start assistKESSYKeyless unlocking, starting and lockingkWKilowatt, measuring unit for the engine outputMCBMulti-collision brakeMGManual gearboxMPIGasoline engine with a multi-point fuel injectionN1Panel van intended exclusively or mainly for the transporta-
tion of goodsNmNewton meter, measuring unit for the engine torqueTDI CRDiesel engine with turbocharger and common rail injection
systemTSIPetrol engine with turbocharging and direct injectionVINVehicle identification numberWi-Fiwireless data networkXDSFunctional extension of the electronic differential lock7Abbreviations
Safety
Passive Safety
General information
Introduction
This chapter contains information on the following subjects:
Before every journey
8
Driving safety
8
Safety equipment
8
In this section, you will find important information, tips and notes on the sub-
ject of passive safety in your vehicle.
We have combined everything here which you should be familiar with, for ex-
ample, regarding seat belts, airbags, child seats and the safety of children.
WARNING■ This chapter contains important information on how to use the vehicle for
the driver and their occupants.■
You will find further information on safety, which concerns you and those
travelling with you, in the following chapters of this Owner's Manual.
■
The complete on-board literature should always be in the vehicle. This
particularly applies, if you rent out or sell the vehicle.
Before every journey
Read and observe
on page 8 first.
For your own safety and the safety of passengers, the following points must
be observed before every ride.
Ensure that the lighting and the turn signal system are functioning proper-
ly.
Make sure that the function of the wiper and the condition of the wiper
blades are free of any defects.
Ensure that all of the windows offer good visibility to the outside.
Adjust the rear-view mirror so that vision to the rear is guaranteed.
Ensure that the mirrors are not covered.
Check the tyre inflation pressure.
Check the engine oil, brake fluid and coolant levels.
Secure all items of luggage.
Do not exceed the permissible axle loads and permissible gross weight of
the vehicle – risk of accident.
Close all doors and the engine compartment and luggage compartment lid.
Ensure that no objects can obstruct the pedals.
Protect children in suitable child seats with correctly fastened seat belts
» page 22 , Transporting children safely .
Adopt the correct seated position » page 9, Correct and safe seated
position . Tell your passengers to assume the correct seated position.
Driving safety
Read and observe
on page 8 first.
The driver is fully responsible for himself/herself and his/her occupants. If your
driving safety is affected, you place yourself and oncoming traffic at risk.
The following guidelines must be observed. Do not get distracted from concentrating on the traffic situation, e.g. by
your passengers or mobile phone calls.
Never drive when your driving ability is impaired, e.g. through medication,
alcohol or drugs.
Keep to the traffic regulations and the permissible speed limit.
Always adjust the driving speed to the road, traffic and weather condi-
tions.
Take regular breaks on long journeys – at least every two hours.
Safety equipment
Read and observe
on page 8 first.
The following list contains only part of the safety equipment in your vehicle.
› Three-point seat belts for all the seats.
› Belt force limiters for the front seats.
› Belt tensioners for the front seats.
› Seat belt height adjusters for the front seats.
› Front airbag for the driver and the front passenger.
› Front side airbags.
› Head airbags.
› Anchoring points for child seats using the ISOFIX system.
8Safety
Operation
Cockpit
OverviewElectrical power windows
56
Door opening lever
51
Electric exterior mirror adjustment
70
Air jet
96
Parking ticket holder
76
Operating lever:
› Turning signal light, headlight and parking light, headlight
flasher
62
› Speed regulating system
118
›Speed limiter
120
Steering wheel:
› With horn
› With driver’s front airbag
17
›With buttons for the operation of the information system
43
›With buttons for the Infotainment Control
» Infotainment
Manual , chapter Device Operation
Instrument cluster
29
Operating lever: › Windscreen wiper and wash system
67
›Information system
43
Depending on equipment fitted:
› Storage compartment
78
›Infotainment
» User manual for Infotainment
Air outlets in the central part of the dash panel
96
Bar with keys depending on the equipment fitted: ›
Left seat heating
73
›
Rear window heater
66
›
Central locking system
53
›
Hazard warning light system button
64
›
Warning light for the front seat passenger
airbag
21
›
Right seat heating
73
Interior rear-view mirror
7012345678910111213Memory card slot (in the front passenger storage compartment)
» User manual Infotainment
Front passenger airbag17
Storage compartment on the front passenger side
82
Key switch for switching off the front passenger airbag (in front
passenger storage compartment)
21
Air jet
96
Power window in the front passenger door
58
Door opening lever
51
Bar with keys depending on the equipment fitted:
›
START-STOP
124
›
Stability Control (ESC deactivation / activation of the ASR)
115
›
Parking aid
117
›
Tyre Press. Loss Indicator
127
Light switch
60
Bonnet release lever
152
Regulator for headlamp beam adjustment for the headlights
60
Lever for adjusting the steering wheel
10
Ignition lock
104
Fuse box
183
Pedals
110
Cup holder:
78
› with ashtray
79
›with multimedia support
80
Coin and credit card holder
77
Handbrake lever
108
Depending on equipment fitted:
› Gearshift lever (manual gearbox)
109
›Selector lever (automatic gearbox)
111
Storage compartment
77
USB / AUX input
» Infotainment Manual , chapter USB/AUX In-
puts
14151617181920212223242526272829303132333428Operation
Odometer
The odometer indicates the total distance which the vehicle has been driven.
Read and observe on page 29 first.
›
Switch on the ignition.
›
Press and hold the button
5
» Fig. 20 on page 30 or » Fig. 21 on page 30
until the time is shown.
›
Release the button
5
and the system switches to the time setting function.
›
Press the button
5
again and set the hours.
›
Wait around 4 seconds - the system switches to the minutes setting.
›
Press the button
5
again and set the minutes.
›
Wait around 4 seconds - the system switches to the minutes setting.
The time can also be set in the Infotainment » operating instructions for Info-
tainment , chapter Device settings .
Viewing the charge level of the vehicle battery
Read and observe
on page 29 first.
›
Switch off the ignition.
›
Press and hold the button
5
» Fig. 20 on page 30 or » Fig. 21 on page 30
until Battery status or BATTERY SOC is shown in the Display.
›
Release the button
5
- the current charge level 1)
of the vehicle battery is
displayed in %.
›
Wait about 4 seconds or press the
5
key and the system will return to the
home setting.
Warning lights
Introduction
This chapter contains information on the following subjects:
Handbrake
34
Brake system
34
Seat belt warning light
34
Central warning light
34
Power Steering / steering lock (engine start push-button)34Stability Control (ESC) / Traction Control (ASR)35
Traction control system (TCS) off
35
Anti brake system (ABS)
36
Rear fog light
36
Exhaust inspection system
36
Glow plug system (diesel engine)
36
Engine performance check (petrol engine)
36
Airbag system
36
Tyre pressure
37
Fuel reserve
37
Turning signal system
37
Trailer turn signal lights
37
Fog lights
38
Cruise control / speed limiter
38
Brake pedal (automatic transmission)
38
Main beam
38
The warning lights indicate certain functions or faults.
Some warning lights can be accompanied by acoustic signals and messages in
the display of the instrument cluster.
After switching on the ignition, some warning lights light up briefly as a func-
tion test.
If the tested systems are OK, the corresponding warning lights go out a few
seconds after switching on the ignition or after starting the engine.
The condition of some features and systems is shown by the warning icons on
the display » page 38.
The warning lights are at the following locations in the instrument cluster
» Fig. 20 on page 30 or » Fig. 21 on page 30 .
› Revolutions counter
1
›Speedometer
3
›Bar with warning lights
4
1)
Applies to vehicles with START-STOP system.
33Instruments and warning lights
WARNING■Ignoring illuminated indicator lights and related messages or instructions
in the instrument cluster display may lead to serious personal injury or
damage to the vehicle.■
If you have to stop for technical reasons, then park the vehicle at a safe
distance from the traffic, switch off the engine and activate the hazard
warning lights system » page 64. The warning triangle must be set up at
the prescribed distance - observe the national legal provisions when doing
so.
■
The engine compartment of your car is a hazardous area. While working in
the engine compartment, be sure to observe the following warnings
» page 150 , Engine compartment .
Handbrake
Read and observe
on page 34 first.
The warning light
illuminates if the handbrake is applied.
An acoustic signal will sound if you drive the vehicle above 5 km/h while the
handbrake is still on.
The following message is shown in the information cluster display. Release the handbrake!
RELEASE HANDBRAKE
Brake system
Read and observe
on page 34 first.
If the warning light
is illuminated , the brake fluid level in the brake system
is too low.
The following message is shown in the information cluster display. Brake fluid: Owner's Manual!
BRAKE FLUID PLEASE CHECK
›
Stop the vehicle, switch off the engine, and check the level of the brake fluid
» page 157 , Level check » .
If the warning light, together with the warning light
is illuminated , there
is a problem with the ABS.
WARNING■ A fault to the ABS system or the braking system can increase the vehi-
cle's braking distance – there is a risk of an accident occurring!■
If warning light
illuminates simultaneously with warning light
» page 36 ,
Anti brake system (ABS) ,
do not continue your journey!
Seek help from a specialist garage.
Seat belt warning light
Read and observe
on page 34 first.
The warning light
is illuminated as a reminder for the driver and front pas-
senger to fasten their seat belts.
The warning light
goes out , after the respective seat belt has been fas-
tened.
If the driver or front passenger has not fastened their seat belt and the vehicle
speed is more than 30 km/h, the warning light
flashes and you will hear an
acoustic warning signal.
If the seat belt is not fastened by the driver or front passenger during the next
approx. 2 seconds, the warning signal is deactivated and the warning light
lights up permanently .
Central warning light
Read and observe
on page 34 first.
If the warning light or
lights up , the additional information in the display
of the instrument cluster » page 38, Warning icons in the display or
» page 44 , Auto-check control must be observed.
Power Steering / steering lock (engine start push-button)
Read and observe
on page 34 first.
Power steering
If the warning light
is illuminated , this indicates a complete failure of the
power steering and the steering assist has failed (significantly higher steering
forces). Seek assistance from a specialist garage immediately.
34Operation
Anti brake system (ABS)Read and observe
on page 34 first.
If the warning light
is illuminated , there is a fault in the ABS.
The following message is shown in the information cluster display. Error: ABS
ABS ERROR
The vehicle will only be braked by the normal brake system without the ABS.
Seek assistance from a specialist garage immediately.
WARNING■ A fault to the ABS system or the braking system can increase the vehi-
cle's braking distance – there is a risk of an accident occurring!■
If warning light
illuminates simultaneously with warning light
» page 34 ,
Brake system ,
do not continue your journey! Seek help
from a specialist garage.
Rear fog light
Read and observe
on page 34 first.
The warning light
lights up when the rear fog light is switched on.
Exhaust inspection system
Read and observe
on page 34 first.
If the warning light
is illuminated , there is a fault in the exhaust inspection
system. The system allows the vehicle to run in emergency mode.
Seek assistance from a specialist garage immediately.
Glow plug system (diesel engine)
Read and observe
on page 34 first.
There is a fault in the glow plug system if the warning light
does not come
on or lights up continuously .
If the warning light begins
to flash while driving, a fault exists in the engine
control. The system allows the vehicle to run in emergency mode.
Seek assistance from a specialist garage immediately.
Engine performance check (petrol engine)
Read and observe
on page 34 first.
If the warning light
illuminates , there is a fault in the engine control. The
system allows the vehicle to run in emergency mode.
Seek assistance from a specialist garage immediately.
Airbag system
Read and observe
on page 34 first.
Fault with airbag system
If the warning light
is illuminated and the following message appears in the
instrument cluster display, there is a fault with the airbag system.
Error: Airbag
AIRBAG ERROR
The functionality of the airbag system is monitored automatically even if one
of the airbags is switched off.
The front passenger airbag has been disabled with the key switch
› The warning light
lights up for about 4 seconds after the ignition has been
switched on.
› The warning light
beneath the text
in the centre of the
dash panel lights up after the ignition is switched on » page 21, Switching off
the front passenger airbag .
One of the airbags or a belt tensioner has been disabled by the diagnostic tool
› The warning light
lights up for approximately 4 seconds after the ignition
is switched on and then flashes again for approximately 12 seconds.
› The following message is shown in the information cluster display.
Airbag / belt tensioner deactivated.
AIRBAG/ BELT TENSIONER OFF
WARNINGIf a fault in the airbag system occurs, there is a risk of the system not being
triggered in the event of an accident! Therefore, this must be checked im-
mediately by a specialized garage.36Operation