
Resetting the service interval display
We recommend that the display be reset by a specialist garage.
We recommend that you do not reset the service interval display yourself. In-
correctly setting the service interval display could cause problems to the vehi-
cle.
Variable service interval
For vehicles with variable service intervals, after resetting the oil change serv-
ice display in a specialist garage, the values of the new service interval are dis-
played, which are based on the previous operating conditions of the vehicle.
These values are then continuously matched according to the actual operating
conditions of the vehicle.Unlocking and opening
Unlocking and locking
Introduction
This chapter contains information on the following subjects:
Locking/unlocking using the key via the lock cylinder
50
Unlocking/locking with the remote control key
50
Opening/closing the door
51
Unlocking / locking - KESSY
52
SafeLock
52
Individual settings
53
Locking/unlocking the vehicle with the central locking button
53
Child safety lock
54
Malfunctions
54
Your car is equipped with a central locking system.
The central locking system allows you to lock and unlock all doors, the fuel fill-
er flap and boot lid at the same time.
Depending on the equipment configuration, the following is true after
unlocking
› The turn signal lights flash twice as confirmation that the vehicle has been
unlocked.
› The doors, the boot lid and the fuel filler flap are unlocked.
› The interior light, which is switched by the door contact, comes on.
› The SafeLock system is switched off.
› The warning icon in the driver door stops flashing.
› The anti-theft alarm system is deactivated.
If you unlock the vehicle and do not open a door or the boot lid within the next
45 seconds, the vehicle will lock again automatically and the SafeLock system
or anti-theft alarm system will be switched on. This function is intended to
prevent the car being unlocked unintentionally.
Depending on the equipment configuration, the following is true after
locking
› The turn signal lights flash once as confirmation that the vehicle has been
locked.
› The doors, the boot lid and the fuel filler flap are locked.
49Unlocking and opening

›Lift the variable loading floor in the direction of arrow 1 and move partially
backwards in the direction of arrow 2.›
Lift the variable loading floor in the front area and place on edge
C
.
›
Insert the variable loading floor into slots
B
up to the stop in the direction of
arrow
3
.
›
Place the variable loading floor in the direction of arrow
4
.
Note
When in the upper position, there is space for storing items underneath the
variable loading floor.
Setting in the lower position
Fig. 92
Set the variable loading floor to the lower position
The variable loading floor in the upper position can be set to the lower position
as follows.
›
Grasp the variable loading floor at handle
A
» Fig. 92 .
›
Lift the variable loading floor in the direction of arrow
1
and partially move
in the direction of arrow
2
until it detaches from brackets
B
.
›
Place the variable loading floor onto the floor covering of the luggage com-
partment while tilted forward.
› Push the variable loading floor in the direction of arrow 3 up to the stop.›Place the variable loading floor in direction of arrow 4.
Removing/inserting
Fig. 93
Remove variable loading floor
Removing
›
Grasp the variable loading floor at handle
A
» Fig. 93 .
›
Lift the variable loading floor in the direction of arrow
1
until its rear area is
about 15 cm
B
below the edge of the foldable cover.
›
Remove the variable loading floor from the vehicle by moving it in the direc-
tion of arrow
2
.
Inserting
›
Grasp the variable loading floor at handle
A
» Fig. 93 .
›
Insert the variable loading floor matching the front area into the vehicle
about 15 cm
B
beneath the edge of the foldable cover.
›
Then follow the same steps as when setting the upper position » page 89 or
the lower position » page 90.
CAUTION
■
When removing or inserting the variable loading floor, a distance of 15 cm B» Fig. 93 underneath the edge of the foldable cover must be adhered to - risk
of damaging the boot lid seal.■
After removing the variable cargo floor, place it in such a way that it cannot
be damaged or soiled.
90Operation

WARNING■The system only serves as an assistance and does not relieve the driver
of the responsibility for the vehicle operation.■
The system has physical and system-related limitations. For this reason,
the driver may experience some undesired or delayed system responses in
certain situations. You should therefore always be alert and ready to inter-
vene!
■
Always adapt your speed and safety proximity to the vehicle ahead to the
current visibility, weather, road and traffic conditions.
■
The increased passenger protection afforded through the system must
not tempt you to take greater risks than otherwise – risk of accident!
■
The system does not respond to crossing or oncoming objects.
CAUTION
In case of failure of more than one brake light on the vehicle or on the electri-
cally connected trailer, the system becomes unavailable.
Radar sensor
Fig. 123
Mounting location of the radar
sensor
Read and observe and on page 122 first.
The radar sensor » Fig. 123(Hereinafter referred to simply as the sensor) may
detect objects by radiating and receiving electromagnetic waves.
The sensor function may be impaired in the events of one of the following.
› The sensor is soiled by mud, snow and the like.
› The area in front and around the senor is obscured by labels, auxiliary lights
and similar.
› When visibility is poor, (e.g. fog, heavy rain, thick snowfall).
If the sensor is dirty or covered, the corresponding message appears on the
display of the instrument cluster » page 124, Information messages .
WARNING■
If you suspect that the sensor is damaged, deactivate the system. Have
the sensor checked by a specialist garage.■
The sensor can become misaligned by collisions or by damage to the front
of the vehicle, the wheel arch or the underside of the vehicle. This can lead
to impaired function of the sensor - risk of accidents! Have the sensor
checked by a specialist garage.
■
The area in front and around the senor should not be obscured by labels,
auxiliary lights and similar. This can lead to impaired function of the sensor
- risk of accidents!
CAUTION
Remove the snow with a brush and the ice with a solvent-free de-icer.
Operation
Fig. 124
Instrument cluster display: Note
(dangerous distance) / warning
or emergency braking at low
speed
Read and observe and on page 122 first.
The system support is provided in the following manner.
› Alerts you about a dangerous proximity to the vehicle ahead.
› Warns you of an impending collision.
› Prepares the brakes for emergency braking prior to a detected danger.
› Assists with a brake action triggered by the driver.
› If the driver fails to respond to a detected danger, an automatic braking ac-
tion is performed.
The system can work only if the following basic conditions are met. The system is activated.
TheTCS is activated » page 115, Traction Control System (TCS) .
The vehicle is moving forwards at a speed of more than approx. 5 km/h.
122Driving

WARNINGIn the following situations, Front Assistant should be switched off for safe-
ty reasons.■
When the vehicle is being towed away.
■
When the vehicle is on a rolling test bench.
■
If an unfounded warning or a system action was taken.
■
When on a truck, or a car ferry service or similar.
Information messages
Read and observe
and on page 122 first.
The warning symbols are shown in the instrument cluster display. Front Assist: No sensor view.
The sensor is soiled or covered.
Stop the car, switch off the engine and clean the sensor or eliminate the dis-
turbance causing the lack of visibility » Fig. 123 on page 122 .
If the message appears again after starting the engine, the system should be disabled » page 123 . Seek help from a specialist garage.
Front Assist not available.
The system is not available for an unknown reason.
Stop the vehicle, switch off the engine and then start it again.
If the message appears again after starting the engine, the system should be disabled » page 123 . Seek help from a specialist garage.
START-STOP
Introduction
This chapter contains information on the following subjects:
Operating conditions for the system
124
Operation in vehicles with manual gearbox
125
Operation in vehicles with automatic gearbox
125
System conditioned automatic start-up
126
Manually deactivating/activating
126
Information messages
126The START-STOP system (hereinafter referred to just as the system) reduces
fuel consumption and polluting emissions and CO 2 emissions by turning the
engine off, e.g. when stopping at traffic lights, and starting the engine again
when moving off.WARNING■ Never let the vehicle roll with the engine switched off.■The brake servo unit and power steering only operate if the engine is run-
ning.
Operating conditions for the system
Fig. 125
Engine is automatically switched
off / automatic engine cut off is
not possible
Read and observe on page 124 first.
For the system-dependent automatic engine shutdown to operate, the follow-
ing conditions must be met.
The driver's door is closed.
The driver has fastened the seat belt.
The bonnet is closed.
The driving speed exceeded 4 km/h after the last stop.
No trailer is coupled.
Some additional conditions for the system to function cannot be either influ-
enced or recognised by the driver. Therefore, the system can react differently
in situations which are identical from the driver's view.
If, after stopping the vehicle, the check icon
» Fig. 125 appears on the dis-
play, then the conditions for automatic engine shutdown are not met.
Running the engine is essential, for example, for the following reasons.
› The engine temperature for the proper function of the system has not yet
been reached.
› The charge state of the vehicle battery is too low.
124Driving

Hitch and trailer
Hitch
Introduction
This chapter contains information on the following subjects:
Description
129
Adjusting the ready position
130
A correctly set ready position
130
Assembling the bar ball - first step
131
Assembling the bar ball - second step
131
Check proper fitting
132
Removing the bar ball - first step
132
Removing the bar ball - second step
133
Accessories
133
The maximum trailer drawbar load is 50 kg.
WARNING■
Check that the ball head is seated correctly and is secured in the mount-
ing recess before starting any journey.■
Do not use the ball head if it is not correctly inserted in the mounting re-
cess.
■
Do not use the towing equipment if it is damaged or incomplete.
■
Do not modify or adapt the towing equipment in any way.
■
Never release the ball head while the trailer is still coupled.
■
Keep the mounting recess of the towing equipment clean at all times.
Such dirt prevents the ball head from being attached securely.
CAUTION
■ Take care with the tow bar - there is a risk of damaging the paint on the
bumper.■
When the ball rod is removed, always place the cover onto the mounting re-
cess - there is a danger of soiling the mounting recess.
Note
■ Operation and maintenance of towing device » page 145.■Tow the vehicle by means of the detachable ball rod » page 179.DescriptionFig. 129
Carrier for the towing device / tow bar
Read and observe
and on page 129 first.
The ball head can be removed and is kept in the spare wheel well or in a com-
partment for the spare wheel in the luggage compartment.
Carrier for the towing device and ball rod » Fig. 129
Cover for the mounting recess
Mounting recess
Dust cap
Ball head
Operating lever
Lock cap
Release pin
Key
Locking ball
Note
If you lose the key, please get in touch with a specialist garage.123456789129Hitch and trailer

General Maintenance
Care and maintenance
Services, modifications and technical alterations
Introduction
This chapter contains information on the following subjects:
Vehicle operating under different weather conditions
137
Statutory checks
137
ŠKODA Service Partners
138
ŠKODA Original parts
138
ŠKODA Original accessories
138
Spoiler
139
Component protection
139
Airbags
139
Acceptance and recycling of used vehicles
140
The instructions and guidelines issued by ŠKODA AUTO a.s. must be observed
when making any modifications, repairs or technical changes to your vehicle.
Compliance with these guidelines and instructions is in the interest of the
roadworthiness and technical condition of your vehicle. The vehicle will comply
with road traffic regulations following the modifications, repairs and technical
changes.
Always consult a ŠKODA Partner » page 138before buying accessories or
parts, or before carrying out any modifications, repairs or technical alterations
to your vehicle.
WARNING■ Works on your vehicle, which have been carried out unprofessionally, can
cause operational faults – risk of accident!■
Interference on the electronic components and their software can lead to
operational faults. This interference can also impair not directly affected
systems because of the networking of the electronic components. The op-
erational safety of the vehicle may be at significant risk and parts may suf-
fer increased wear.
For the sake of the environmentTechnical documents regarding changes carried out on the vehicle must be
kept by the vehicle user, in order to be handed over to the recyclers later. This
ensures that vehicle recycling is in accordance with environmental regulations.
Note
■ We recommend only having these modifications and technical changes per-
formed by a specialist garage.■
Any damage caused by technical alterations made without the approval of
the manufacturer is excluded from the » Service schedule warranty.
■
The ŠKODA Partner cannot assume any liability for products which have not
been approved by ŠKODA AUTO a.s. even though these may be products with a
type approval or have been approved by a nationally recognised testing labo-
ratory.
■
We advise you only to use ŠKODA Original Accessories and ŠKODA Original
Parts which have been expressly approved for use on your vehicle. Reliability,
safety and suitability for your vehicle are guaranteed with these.
■
ŠKODA Original Accessories and ŠKODA Original Parts can be purchased from
a ŠKODA Partner who will also fit the purchased parts correctly.
Vehicle operating under different weather conditions
Read and observe
on page 137 first.
If you would like you operate your vehicle in countries other than its intendedweather conditions, you should contact a ŠKODA Partner.
They will advise you on certain precautions that should be taken to ensure the
full functioning of the vehicle as well as to prevent damage.
For example coolant and battery replacement or similar.
Statutory checks
Read and observe
on page 137 first.
Many countries have legislation requiring the operational reliability and roadworthiness and/or exhaust gas properties of a vehicle to be tested at specific
intervals. These tests can be carried out by workshops or testing stations that
have been legally authorised for this purpose.
137Care and maintenance

any other agreements. You should keep the confirmed warranty certificate and
the receipt for these accessories for this period, so that the commencement of
the warranty term may be verified.
In addition, ŠKODA Service Partners also stock a range of suitable car care
products as well as those parts which are subject to natural wear and tear,
such as tyres, batteries, bulbs and wiper blades.
Note
The accessories authorized by ŠKODA AUTO a.s. will be offered by the ŠKODA
Partners in all countries where ŠKODA AUTO a.s. has a sales and service net- work. This will usually be in the form of a printed catalogue of Original ŠKODA
Accessories, in the form of separate printed brochures or in the form of offers
for ŠKODA Genuine Accessories on the ŠKODA Partner's website.
Spoiler
Read and observe
on page 137 first.
If your new vehicle is fitted with a spoiler on the front bumper in combination
with the spoiler on the luggage compartment lid, then the following instruc-
tions must be adhered to.
› For safety reasons the vehicle must only ever be equipped with a spoiler on
the front bumper in combination with the associated spoiler on the tailgate.
› A spoiler cannot be fitted alone on the front bumper nor in combination with-
out a spoiler on the tailgate or in combination with an inappropriate spoiler
on the tailgate.
› We recommend that you consult a ŠKODA Service Partner for any repairs, re-
placement, fitting or removal of spoilers.
WARNING■ Work not properly performed on the spoilers on your vehicle can result in
faults - there is a risk of an accident and serious injury.■
If a front spoiler, full wheel trim, etc. is mounted retrospectively, it must
be ensured that the air supply to the front wheel brakes is not reduced.
The front brakes may overheat, which can have a negative impact on the
functioning of the braking system – there is a risk of an accident.
Component protection
Read and observe
on page 137 first.
Some electronic vehicle components (such as the instrument cluster) are fac-
tory-equipped with component protection.
Component protection has been developed as a protection mechanism for the
following situations.
› Impairment of factory- or garage-fitted electronic components after installa-
tion in another vehicle (for example, after a theft).
› Impairment of electronic components used outside the vehicle.
› The possibility of a legitimate installation or change of electronic compo-
nents for repairs at a specialist garage.
The activated component protection can be realized by functional limitations
of the specific electronic component. Seek help from a specialist garage.
Airbags
Read and observe
on page 137 first.
The system components for the airbag system may be found in the front
bumper, doors, front seats, the roof lining or in the bodywork.
WARNINGAny work on the airbag system including the installation and removal of
system components due to other repair work (e.g. removal of the steering
wheel) must only be carried out by a specialist garage.■
Adjustments, repairs and modifications which have been carried out un-
professionally can cause damage, operational faults, and can also seriously
impair the effectiveness of airbag system – there is the risk of an accident
and fatal injury.
■
The airbag system must be replaced if an airbag has been deployed. Air-
bag modules cannot be repaired.
WARNINGInformation on the use of the airbag system■It is prohibited to tamper with individual parts of the airbag system as this
might result in the airbag being deployed. 139Care and maintenance

Washing by handRead and observe
and on page 140 first.
Soften the dirt with plenty of water and rinse as much as you can of this off.Clean the vehicle with a soft sponge, a washing glove or a washing brush.
Work from the top to the bottom - starting with the roof.
For stubborn dirt, agents specifically intended for this purpose are to be used.
Wash out the sponge or washing glove thoroughly at short intervals.
Clean wheels, door sills and similar parts last. Use a second sponge for such areas.
Give the vehicle a good rinse after washing it and dry it off using a chamois
leather.
WARNINGProtect your hands and arms from sharp-edged metal parts when cleaning
the underfloor or the inside of the wheel housings or the wheel trims – risk
of cuts!
CAUTION
■ Only apply slight pressure when cleaning the vehicle's paintwork.■Do not wash your vehicle in bright sunlight – there is a risk of paint damage.
Automatic car wash systems
Read and observe
and on page 140 first.
The usual precautionary measures must be taken before washing the vehicle
in an automatic car wash system (e.g. closing the windows including the slid-
ing/tilting roof, etc.).
If your vehicle is fitted with any particular mounted parts, such as a spoiler,
roof rack, two-way radio aerial – it is best to consult the operator of the car
wash system beforehand.
The lips of the windscreen wiper rubbers must be cleaned and degreased with
cleaning agents especially formulated for the task after an automatic wash
with wax.
CAUTIONFold in the exterior mirrors to prevent damage before washing the vehicle in
an automatic car wash system. Never manually fold in electric exterior mirrors -
always use the electric controls.
Washing with a high-pressure cleaner
Read and observe
and on page 140 first.
When washing the vehicle with a high-pressure cleaner, the instructions foruse of the equipment must be observed. This applies in particular to the pres-
sure used and to the spraying distance .
Maintain a sufficiently large distance to the parking aid sensors and soft mate-
rials such as rubber hoses or insulation material.
CAUTION
■ Do not aim the water jet directly at the lock cylinders or the door or opening
joints when washing the vehicle in the winter using a hose or high-pressure
cleaner – there is a risk of freezing.■
To avoid damaging the parking aid sensors while cleaning with high-pressure
cleaners or steam jets, the sensors must only be directly sprayed for short pe-
riods while a minimum distance of 10 cm must be observed.
Note
See also Washing a vehicle with decorative film trim using a high-pressure
cleaner » page 143 .
Cleaning vehicle exterior
Introduction
This chapter contains information on the following subjects:
Vehicle paint work
142
Plastic parts
142
Rubber seals
143
Chrome parts
143
Decorative films
143
Windows and external mirrors
143
Headlight glasses
144
Door closing cylinder
144
141Care and maintenance