General Maintenance
Care and maintenance
Services, modifications and technical alterations
Introduction
This chapter contains information on the following subjects:
Vehicle operating under different weather conditions
137
Statutory checks
137
ŠKODA Service Partners
138
ŠKODA Original parts
138
ŠKODA Original accessories
138
Spoiler
139
Component protection
139
Airbags
139
Acceptance and recycling of used vehicles
140
The instructions and guidelines issued by ŠKODA AUTO a.s. must be observed
when making any modifications, repairs or technical changes to your vehicle.
Compliance with these guidelines and instructions is in the interest of the
roadworthiness and technical condition of your vehicle. The vehicle will comply
with road traffic regulations following the modifications, repairs and technical
changes.
Always consult a ŠKODA Partner » page 138before buying accessories or
parts, or before carrying out any modifications, repairs or technical alterations
to your vehicle.
WARNING■ Works on your vehicle, which have been carried out unprofessionally, can
cause operational faults – risk of accident!■
Interference on the electronic components and their software can lead to
operational faults. This interference can also impair not directly affected
systems because of the networking of the electronic components. The op-
erational safety of the vehicle may be at significant risk and parts may suf-
fer increased wear.
For the sake of the environmentTechnical documents regarding changes carried out on the vehicle must be
kept by the vehicle user, in order to be handed over to the recyclers later. This
ensures that vehicle recycling is in accordance with environmental regulations.
Note
■ We recommend only having these modifications and technical changes per-
formed by a specialist garage.■
Any damage caused by technical alterations made without the approval of
the manufacturer is excluded from the » Service schedule warranty.
■
The ŠKODA Partner cannot assume any liability for products which have not
been approved by ŠKODA AUTO a.s. even though these may be products with a
type approval or have been approved by a nationally recognised testing labo-
ratory.
■
We advise you only to use ŠKODA Original Accessories and ŠKODA Original
Parts which have been expressly approved for use on your vehicle. Reliability,
safety and suitability for your vehicle are guaranteed with these.
■
ŠKODA Original Accessories and ŠKODA Original Parts can be purchased from
a ŠKODA Partner who will also fit the purchased parts correctly.
Vehicle operating under different weather conditions
Read and observe
on page 137 first.
If you would like you operate your vehicle in countries other than its intendedweather conditions, you should contact a ŠKODA Partner.
They will advise you on certain precautions that should be taken to ensure the
full functioning of the vehicle as well as to prevent damage.
For example coolant and battery replacement or similar.
Statutory checks
Read and observe
on page 137 first.
Many countries have legislation requiring the operational reliability and roadworthiness and/or exhaust gas properties of a vehicle to be tested at specific
intervals. These tests can be carried out by workshops or testing stations that
have been legally authorised for this purpose.
137Care and maintenance
any other agreements. You should keep the confirmed warranty certificate and
the receipt for these accessories for this period, so that the commencement of
the warranty term may be verified.
In addition, ŠKODA Service Partners also stock a range of suitable car care
products as well as those parts which are subject to natural wear and tear,
such as tyres, batteries, bulbs and wiper blades.
Note
The accessories authorized by ŠKODA AUTO a.s. will be offered by the ŠKODA
Partners in all countries where ŠKODA AUTO a.s. has a sales and service net- work. This will usually be in the form of a printed catalogue of Original ŠKODA
Accessories, in the form of separate printed brochures or in the form of offers
for ŠKODA Genuine Accessories on the ŠKODA Partner's website.
Spoiler
Read and observe
on page 137 first.
If your new vehicle is fitted with a spoiler on the front bumper in combination
with the spoiler on the luggage compartment lid, then the following instruc-
tions must be adhered to.
› For safety reasons the vehicle must only ever be equipped with a spoiler on
the front bumper in combination with the associated spoiler on the tailgate.
› A spoiler cannot be fitted alone on the front bumper nor in combination with-
out a spoiler on the tailgate or in combination with an inappropriate spoiler
on the tailgate.
› We recommend that you consult a ŠKODA Service Partner for any repairs, re-
placement, fitting or removal of spoilers.
WARNING■ Work not properly performed on the spoilers on your vehicle can result in
faults - there is a risk of an accident and serious injury.■
If a front spoiler, full wheel trim, etc. is mounted retrospectively, it must
be ensured that the air supply to the front wheel brakes is not reduced.
The front brakes may overheat, which can have a negative impact on the
functioning of the braking system – there is a risk of an accident.
Component protection
Read and observe
on page 137 first.
Some electronic vehicle components (such as the instrument cluster) are fac-
tory-equipped with component protection.
Component protection has been developed as a protection mechanism for the
following situations.
› Impairment of factory- or garage-fitted electronic components after installa-
tion in another vehicle (for example, after a theft).
› Impairment of electronic components used outside the vehicle.
› The possibility of a legitimate installation or change of electronic compo-
nents for repairs at a specialist garage.
The activated component protection can be realized by functional limitations
of the specific electronic component. Seek help from a specialist garage.
Airbags
Read and observe
on page 137 first.
The system components for the airbag system may be found in the front
bumper, doors, front seats, the roof lining or in the bodywork.
WARNINGAny work on the airbag system including the installation and removal of
system components due to other repair work (e.g. removal of the steering
wheel) must only be carried out by a specialist garage.■
Adjustments, repairs and modifications which have been carried out un-
professionally can cause damage, operational faults, and can also seriously
impair the effectiveness of airbag system – there is the risk of an accident
and fatal injury.
■
The airbag system must be replaced if an airbag has been deployed. Air-
bag modules cannot be repaired.
WARNINGInformation on the use of the airbag system■It is prohibited to tamper with individual parts of the airbag system as this
might result in the airbag being deployed. 139Care and maintenance
WARNING (Continued)■Never install any airbag parts into the vehicle that have been removed
from old cars or have been recycled.■
Never fit damaged airbag parts to a vehicle. The airbags may then not be
triggered properly or not at all in the event of an accident.
■
No modifications of any kind must be made to parts of the airbag system.
WARNING■ A change in the suspension of the vehicle including the use of non-ap-
proved wheels and tyre combinations can alter the functioning of the air-
bag system - there is a risk of accident and fatal injury.■
Never make any changes to the front bumper or bodywork.
WARNINGThe airbag control unit operates using pressure sensors located in the front
doors. For this reason, no adjustments may be carried out to the doors or
door panels (e.g. installation of additional loudspeakers). Resulting damage
can have a negative impact on the function of the airbag system. Any work
on the front doors and door panels must be carried out by a specialist ga-
rage. The following guidelines must be observed.■
Never drive with inner door panels removed.
■
Never drive if parts of the inner door panel have been removed and the
resulting openings have not been properly sealed.
■
Never drive if the loudspeakers in the doors have been removed, unless
the loudspeaker openings have been properly sealed.
■
Always make sure that the openings are covered or filled if additional
loudspeakers or other equipment parts have been installed in the inner
door panels.
Acceptance and recycling of used vehicles
Read and observe
on page 137 first.
ŠKODA meets the requirements of the brand and its products with regard to
protecting the environment and the preserving resources. All new ŠKODAvehi-
cles can be recycled by up to 95 % and can always 1)
be returned free of charge.
In a lot of countries sufficient trade-in networks have been created, where you
can trade-in your vehicle. After you trade-in your vehicle, you will receive a
confirmation stating the recycling in accordance with environmental regula-
tions.
Note
Detailed information about the trade-in and recycling of end-of-life cars is
available from a specialist garage.
Washing vehicle
Introduction
This chapter contains information on the following subjects:
Washing by hand
141
Automatic car wash systems
141
Washing with a high-pressure cleaner
141
The best protection for your vehicle against harmful environmental influences
is frequent washing.
The longer insect residues, bird droppings, tree sap, road and industrial dust,
tar, soot particles, road salt and other aggressive deposits remain adhering to
the paintwork of your vehicle, the more detrimental their destructive effect
can be. High temperatures, such as those caused by intensive sun's rays, ac-
centuate this caustic effect.
It is essential to also thoroughly clean the underside of the vehicle at the end
of the winter.
WARNINGWashing your vehicle in the winter: water and ice in the brake system can
affect the braking efficiency – there is the risk of an accident.
CAUTION
The temperature of the water used for cleaning must not exceed 60 °C – there
is a risk of damaging the vehicle.
For the sake of the environment
Only wash the vehicle at washing bays intended for this purpose.1)
Subject to fulfilment of the national legal requirements.
140General Maintenance
Washing by handRead and observe
and on page 140 first.
Soften the dirt with plenty of water and rinse as much as you can of this off.Clean the vehicle with a soft sponge, a washing glove or a washing brush.
Work from the top to the bottom - starting with the roof.
For stubborn dirt, agents specifically intended for this purpose are to be used.
Wash out the sponge or washing glove thoroughly at short intervals.
Clean wheels, door sills and similar parts last. Use a second sponge for such areas.
Give the vehicle a good rinse after washing it and dry it off using a chamois
leather.
WARNINGProtect your hands and arms from sharp-edged metal parts when cleaning
the underfloor or the inside of the wheel housings or the wheel trims – risk
of cuts!
CAUTION
■ Only apply slight pressure when cleaning the vehicle's paintwork.■Do not wash your vehicle in bright sunlight – there is a risk of paint damage.
Automatic car wash systems
Read and observe
and on page 140 first.
The usual precautionary measures must be taken before washing the vehicle
in an automatic car wash system (e.g. closing the windows including the slid-
ing/tilting roof, etc.).
If your vehicle is fitted with any particular mounted parts, such as a spoiler,
roof rack, two-way radio aerial – it is best to consult the operator of the car
wash system beforehand.
The lips of the windscreen wiper rubbers must be cleaned and degreased with
cleaning agents especially formulated for the task after an automatic wash
with wax.
CAUTIONFold in the exterior mirrors to prevent damage before washing the vehicle in
an automatic car wash system. Never manually fold in electric exterior mirrors -
always use the electric controls.
Washing with a high-pressure cleaner
Read and observe
and on page 140 first.
When washing the vehicle with a high-pressure cleaner, the instructions foruse of the equipment must be observed. This applies in particular to the pres-
sure used and to the spraying distance .
Maintain a sufficiently large distance to the parking aid sensors and soft mate-
rials such as rubber hoses or insulation material.
CAUTION
■ Do not aim the water jet directly at the lock cylinders or the door or opening
joints when washing the vehicle in the winter using a hose or high-pressure
cleaner – there is a risk of freezing.■
To avoid damaging the parking aid sensors while cleaning with high-pressure
cleaners or steam jets, the sensors must only be directly sprayed for short pe-
riods while a minimum distance of 10 cm must be observed.
Note
See also Washing a vehicle with decorative film trim using a high-pressure
cleaner » page 143 .
Cleaning vehicle exterior
Introduction
This chapter contains information on the following subjects:
Vehicle paint work
142
Plastic parts
142
Rubber seals
143
Chrome parts
143
Decorative films
143
Windows and external mirrors
143
Headlight glasses
144
Door closing cylinder
144
141Care and maintenance
Cavity protection144Jack144
Wheels
144
Towing device and mounting recess
145
Under-body protection
145
Wiper blades
145
We recommend using care products from ŠKODA Original Accessories that are
available from ŠKODA Partners. The instructions for use on the package must
be observed.
WARNING■ Care products may be harmful to your health if not used according to the
instructions.■
Always keep the automobile care products safe from people who are not
completely independent, e.g. children - there is a danger of poisoning!
■
Protect your hands and arms from sharp-edged metal parts when clean-
ing the underfloor, the inside of the wheel housings or the wheel trims –
risk of cuts!
CAUTION
■ Do not use any insect sponges, kitchen scrubbers or similar cleaning prod-
ucts – there is a risk of damaging the paintwork finish.■
Cleaners containing solvents can damage the material being cleaned.
For the sake of the environment
Used cans of vehicle care product represent hazardous waste that is harmful
to the environment. These must be disposed of in accordance with national
legislation.
Note
Because of the special tools and knowledge required, and to avoid any poten-
tial problems with the cleaning and care of the exterior of your vehicle, we rec-
ommend that cleaning and care of your vehicle be carried out by a ŠKODA
Service Partner.Vehicle paint work
Read and observe
and on page 142 first.
Preserving the vehicle paintwork
Thorough wax treatment is an effective way of protecting the paintwork from
harmful environmental influences.
The vehicle must be treated with a high-quality hard wax polish at the latest,
when no more drops form on the clean paintwork.
A new layer of a high-quality hard wax polish can be applied to the clean body- work after it has dried thoroughly.
Even if you use a wax preserver regularly we still recommend that you treat
the paintwork of the vehicle at least twice a year with hard wax.
Polishing
Polishing is necessary if the vehicle's paintwork has become unattractive and
if it is no longer possible to achieve a gloss with wax preservatives.
If the polish does not contain any preserving elements, the paint must be trea- ted with a preservative afterwards.
CAUTION
■ Paint damage is to be repaired immediately.■Never apply wax to the windows.■
Mat painted or plastic parts must not be treated with polishing products or
hard waxes.
■
Do not polish the paintwork in a dusty environment - there is a risk of
scratching the paintwork.
■
Do not apply polish to door seals or window guides.
■
If possible, do not apply any polish to body surfaces that come into contact
with door seals and window guides.
Plastic parts
Read and observe
and on page 142 first.
Clean plastic parts with a damp cloth.
If this method does not clean plastic parts completely, use a specific plastic
care product.
142General Maintenance
■Never remove snow or ice from glass parts using warm or hot water – there
is a risk of cracking in glass.■
Make sure that when removing snow and ice from the windows, the labels
attached to the vehicle by the factory are not damaged.
CAUTION
Information for cleaning windows■Do not clean the inside of the windows with sharp-edged objects or corro-
sive and acidic cleaning agents – there is a risk of damaging the heating ele-
ments or window aerial.■
When drying the windows after washing the vehicle, do not use window
leathers that have been used to polish the bodywork. Residues of preserva-
tives in the chamois leather can smear the windows and reduce visibility.
Headlight glasses
Read and observe
and on page 142 first.
Clean the plastic headlight lenses with clean, warm water and soap.
CAUTION
■The headlights are never to be wiped dry - there is a risk of damaging the
protective lacquer and the headlight glass subsequently developing cracks.■
Do not use sharp objects to clean the glasses - there is a risk of damaging
the protective lacquer and the headlight glasses subsequently developing
cracks.
■
Do not use any aggressive cleaning or chemical solvent products to clean the
headlights – risk of damaging the headlight lenses.
Door closing cylinder
Read and observe
and on page 142 first.
Specific products must be used for de-icing door lock cylinders.
CAUTION
Make sure that as little water as possible gets into the locking cylinder when
washing the vehicle - there is a risk of freezing the lock cylinder!Cavity protection
Read and observe
and on page 142 first.
All the cavities of your vehicle which are at risk from corrosion are protected
for life by a layer of protective wax applied in the factory.
Wax protection does not require to be inspected or re-treated.
If any small amount of wax flow out of the cavities at high temperatures, these
must be removed with a plastic scraper and the stains cleaned using a petrole-
um cleaner.
WARNINGSafety regulations should be observed when using petroleum cleaner to re-
move wax – there is a risk of fire.
Jack
Read and observe
and on page 142 first.
The jack is maintenance-free.
If necessary, the moving parts of the jack should be lubricated with a suitable
lubricant.
Wheels
Read and observe
and on page 142 first.
Wheel rims
Also thoroughly wash the wheel rims when washing the vehicle on a regular
basis.
Regularly remove salt and brake dust otherwise the rim material will be at-
tacked.
Light alloy wheels
After washing thoroughly and treat the wheel rims with a protective product
for light alloy wheels.
For the treatment of wheel rims do not use products which may cause damage
to the paint on the rims.
144General Maintenance
CAUTION■Damage to the paint layer on the wheel rims must be touched up immediate-
ly.■
Severe layers of dirt on the wheels can also result in wheel imbalance. This
may show itself in the form of a wheel vibration which is transmitted to the
steering wheel which, in certain circumstances, can cause premature wear of
the steering. This means it is necessary to remove the dirt.
Towing device and mounting recess
Read and observe
and on page 142 first.
Close the mounting recess with the cap to prevent any ingress of dirt.
In the event of dirt, clean the inner surfaces of the mounting recess and treat
with a suitable preservative.
Before hitching a trailer check the ball head and apply a suitable grease where
necessary.
Fit the protective cap when stowing away the ball head to protect the luggage
compartment against dirt.
CAUTION
Apply grease to the inner part of the mounting recess. Make sure you do not
remove any grease.
Under-body protection
Read and observe
and on page 142 first.
The underside of your vehicle is already permanently protected by the factory
against chemical and mechanical influences.
Damage to the protective coating cannot be excluded when the vehicle is
driven.
We recommend that you have the protective coating under the body and on
the chassis inspected - preferably before the beginning and at the end of the
cold season.
WARNINGNever use additional underbody protection or anti-corrosion agents for ex-
haust pipes, catalytic converters, diesel particle filters or heat shields.
These substances could ignite when the engine reaches its operating tem-
perature - there is a risk of fire.
Wiper blades
Read and observe
and on page 142 first.
Clean the wiper blades regularly with a glass cleaner. The wiper blades should
be cleaned with a sponge or cloth if they are heavily soiled by insect residues,
for example.
The wiper blades can become soiled with wax residues after washing in auto-
matic vehicle wash systems for example » page 141.
Interior care
Introduction
This chapter contains information on the following subjects:
Natural leather
146
Artificial leather, materials and Alcantara ®
146
Seat covers
147
Safety belts
147
We recommend using care products from ŠKODA Original Accessories that are
available from ŠKODA Partners. The instructions for use on the package must
be observed.
WARNING■ Care products may be harmful to your health if not used according to the
instructions.■
Always keep the automobile care products safe from people who are not
completely independent, e.g. children - there is a danger of poisoning!
■
Air fresheners and scents can be hazardous to heath when the tempera-
ture inside the vehicle is high.
145Care and maintenance
Remove pilling and residues on upholstery with a brush.
Remove stubborn hair with a “cleaning glove”.
Alcantara ®
Dust and dirt in pores, creases and seams may chafe and damage the surface.
Therefore, they must be removed regularly at short intervals with a cloth or
vacuum cleaner.
Minor changes in colour caused by use are normal.
CAUTION
■ For Alcantara ®
seat covers, do not use any solvents, floor wax, shoe cream,
stain remover, leather cleaners or similar agents.■
Avoid leaving the vehicle in bright sunlight for long periods of time in order
to stop the artificial leather, materials or Alcantara ®
from bleaching. During ex-
tended periods of standing outdoors, protect artificial leather, fabrics or Alcan-
tara ®
by covering.
■
Some clothing materials, such as dark denim, do not have sufficient colour
fastness. This can cause damage or clearly visible discolouration to seat covers
even when treated correctly. This is particularly true for light-coloured uphols-
tery. This is not a defect in the seat cover, but poor colour fastness of the
clothing textiles.
Seat covers
Read and observe
and on page 145 first.
Electrically heated seats
Use a specific cleaning agent such as dry foam or similar to clean the covers. »
.
Seats without seat heating
Thoroughly vacuum the seat covers with a vacuum cleaner before cleaning.
Clean the seat covers with a damp cloth or cleaning agents particularly formu-
lated for them.
Compressed areas created on the fabrics by everyday use can be removed by
brushing against the nap with a lightly moistened brush.
Always treat all parts of the upholstery so that no visible boundaries are cre-
ated. Then leave the seat to dry completely.
CAUTION■ Do not clean the covers of electrically heated seats either with water or with
other liquids - there is a risk of damaging the seat heating system.■
Regularly vacuum dust from the seat covers using a vacuum cleaner.
■
Electrically heated seats must not be dried after cleaning by switching on the
heater.
■
Do not sit on wet seats - there is a risk of stretching the upholstery.
■
Always clean the seats “from seam to seam”.
Safety belts
Read and observe
and on page 145 first.
Wash dirty seat belts with a mild, soapy solution.
Remove dirt with a soft brush.
WARNING■ The seat belts must not be removed for cleaning.■Never clean the seat belts chemically as chemical cleaning products could
destroy the fabric.■
The seat belts must not be allowed to come into contact with corrosive
liquids (such as acids etc.).
■
Inertia reel belts must be completely dried before being rolled up.
147Care and maintenance