The essentials
Fault in the battery.›››
page
205
Driving light totally or partially
faulty.›››
page
233
Fault in the cornering light sys-
tem.››› page
94
Diesel particulate filter blocked›››
page
141
Level of windscreen washer fluid
too low.›››
page
102
Flashing: Fault in the oil level de-
tection. Control manually.›››
page
200
Ignition: Insufficient engine oil.
Fault in the gearbox.›››
page
139
Light Assist on.›››
page
96
Immobiliser active.
Service interval display›››
page
80
Mobile telephone is connected
via Bluetooth to the original tele-
phone device.›››
Book-
let Radio
or
››› Book-
let Navi-
gation
system
Mobile telephone battery charge
meter. Available only for devices
pre-installed in factory.
Freezing warning. The outside
temperature is lower than +4°C
(+39°F).›››
page
74
Start-Stop system activated.›››
page
148
Start-Stop system unavailable.
Low consumption driving status›››
page
74 On the instrument panel
Fig. 36
See Fig. 3 for positioning
Front passenger front airbag is
disabled (
).
››› page
48
The front passenger front airbag
is activated (
).
››› page
48
››› in Control and warning lamps on
page 71
››› page 71 Gearbox lever
Manual gearbox Fig. 37
The position of the gears is indicated on the
gearbox lever
››› Fig. 37 .
● Pr e
ss the clutch pedal and keep your foot
right down.
● Move the gearbox lever to the required po-
sition.
● Release the clutch. 24
Advice
Engine oil General notes The engine comes with a special, multi-grade
oil that can be used all year round.
Because the use of high-quality oil is essen-
tial for the correct operation of the engine
and its long useful life, when topping up or
changing oil, use only those oils that comply
with VW standards.
The specifications (VW standards) set out in
the following page should appear on the con-
tainer of the service oil; when the container
displays the specific standards for petrol and
diesel engines together, it means that the oil
can be used for both types of engines.
We recommend that the oil change indicated
in the Maintenance Programme, be per-
formed by a technical service or specialised
workshop.
The correct oil specifications for your engine
are listed in the
›››
page 201, Oil properties .
Service intervals
Service intervals can be flexible (LongLife
service) or fixed (dependent on time/dis-
tance travelled).
If the PR code that appears on the back of the
Maintenance Programme booklet is PR QI6,
this means that your vehicle has the LongLife service programmed. If it lists the codes QI1,
QI2, QI3, QI4 or QI7, the interval service is
dependent on time/distance travelled.
Flexible service intervals (LongLife service
intervals*)
Special oils and processes have been devel-
oped which, depending on the characteris-
tics and individual driving profiles, enable
the extension of the oil change service (Long-
Life service intervals).
Because this oil is essential for extending the
service intervals, it
must only be used ob-
serving the following indications:
● Avoid mixing it with oil for fixed service in-
tervals.
● Only in exceptional circumstances, if the
engine oil level is too low ››› page 201 and
LongLife oil is not available, it is permitted to
top up (once) with oil for fixed service inter-
vals › ››
page 201 (up to a maximum of 0.5 li-
tres).
Fixed service intervals*
If your vehicle does not have the “LongLife
service interval” or it has been disabled (by
request), you may use oils for fixed service
intervals
, which also appear in ››› page 201,
Oil properties . In this case, your vehicle must
be serviced after a fixed interval of 1
year/15,000 km (10,000 miles)(whatever comes first)
››› Booklet Maintenance Pro-
gramme.
● In ex
ceptional circumstances, if the engine
oil level is too low ››› page 201 and you can-
not o
btain the oil specified for your vehicle,
you can add a small quantity of oil conform-
ing to the specification ACEA A2 or ACEA A3
(petrol engines) or ACEA B3 or ACEA B4 (die-
sel engines) (up to 0.5 l).
Vehicles with diesel particulate filter*
The Maintenance Programme states whether
your vehicle is fitted with a diesel particulate
filter.
Only VW 507 00 engine oil, with reduced ash
formation, may be used in diesel engines
equipped with particulate filter. Using other
types of oil will cause a higher soot concen-
tration and reduce the life of the DPF. There-
fore:
● Avoid mixing this oil with other engine oils.
● Only in exceptional circumstances, if the
engine oil level is too low ››› page 201 and
you cannot obtain the oil specified for your
vehicle, you can use a small quantity of oil
(once) conforming to the VW 506 00,
VW 506 01, VW 505 00, VW 505 01 or
ACEA B3/ACEA B4 specification. (up to 0.5 l).
200
Checking and refilling levels
Oil propertiesEngine typeSpecification
Petrol without flexible
service intervalVW 502 00/VW 504 00
Petrol with flexible serv-
ice interval (LongLife)VW 504 00
Diesel. Engines without
Particulate filter (DPF)VW 505 01/VW 506 01/VW
507 00
Diesel. Particulate Filter
Engines (DPF).
With or without flexible
service interval (with
and without LongLife) a)VW 507 00
Natural gas enginesVW 502 00
a)
Only use recommended oils, otherwise you may damage the
engine.
Engine oil additives
No type of additive should be mixed with the
engine oil. The deterioration caused by these
additives is not covered by the warranty. Note
Before a long trip, we recommend finding an
engine oil that conforms to the correspond-
ing VW specifications and recommend keep-
ing it in the vehicle. This way, the correct en-
gine oil will always be available for a top-up if
needed. Checking engine oil level
Fig. 175
Engine oil dipstick. Read the additional information carefully
››› page 31
The engine oil dipstick indicates the level of
the oil.
Checking oil level
– Park the vehicle in a horizontal position.
– Briefly run the engine at idle speed until
the operating temperature is reached and
then stop.
– Wait for about two minutes.
– Pull out the dipstick. Wipe the dipstick with
a clean cloth and insert it again, pushing it
in as far as it will go.
– Then pull it out once more and check the oil
level ››› Fig. 175 . Top up with engine oil if
nec e
ssary. Depending on how you drive and the condi-
tions in which the vehicle is used, oil con-
sumption can be up to 0.5 l/1000 km. Oil
consumption is likely to be higher for the first
5,000 km. For this reason the engine oil level
must be checked at regular intervals, prefera-
bly when filling the tank and before a jour-
ney.
WARNING
Any work carried out in the engine compart-
ment or on the engine must be carried out
cautiously.
● When working in the engine compartment,
always observe the safety warnings
››› page 198. CAUTION
If the oil level is above the area A do not
start the engine. This could result in damage
to the engine and catalytic converter. Contact
a Technical Service. 201
Technical specifications
Advice
Operation
Safety
The essentials
Advice
Topping up engine oil Fig. 176
In the engine compartment: Engine
oil filler cap Read the additional information carefully
››› page 31
Before opening the bonnet, read and observe
the warnings ››› in Work in the engine
compartment on page 198 .
The po s
ition of the oil filler opening is shown
in the corresponding engine compartment il-
lustration ››› page 198
.
Engine oil specification ››› page 200. WARNING
Oil is highly inflammable! Ensure that no oil
comes into contact with hot engine compo-
nents when topping up. CAUTION
If the oil level is above the area A do not
start the engine. This could result in damage
to the engine and catalytic converter. Contact
a specialised workshop. For the sake of the environment
The oil level must never be above area A .
Otherwise oil can be drawn in through the
crankcase breather and escape into the at-
mosphere via the exhaust system. Changing engine oil
The engine oil must be changed at the inter-
vals given in the service schedule.
We recommend that you have the engine oil
changed by a Technical Service.
The oil change intervals are shown in the
Maintenance Programme.
WARNING
Only change the engine oil yourself if you
have the specialist knowledge required!
● Before opening the bonnet, read and ob-
serve the warnings ››› page 198.
● Wait
for the engine to cool down. Hot oil
may cause burn injuries.
● Wear eye protection to avoid injuries, such
as acid burns, caused by splashes of oil. ●
When removing the oil drain plug with your
fingers, keep your arm horizontal to help pre-
vent oil from running down your arm.
● Wash your skin thoroughly if it comes into
contact with engine oil.
● Engine oil is poisonous! Used oil must be
stored in a safe place out of the reach of chil-
dren. CAUTION
No additives should be used with engine oil.
This could result in engine damage. Any dam-
age caused by the use of such additives
would not be covered by the factory warranty. For the sake of the environment
● Because of disposal problems and the spe-
cial tools and specialist knowledge required,
we recommend that you have the engine oil
and filter changed by a Technical Service.
● Never pour oil down drains or into the
ground.
● Use a suitable container when draining the
used oil. It must be large enough to hold all
the engine oil. 202
Index
Cooling system Checking the coolant . . . . . . . . . . . . . . . . . . . . 203
Coolant temperature gauge . . . . . . . . . . . . . . . . 69
Topping up coolant . . . . . . . . . . . . . . . . . . . . . . 203
Cornering lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Correct adjustment of front head restraints . . . . . 41
Correct adjustment of rear head restraints In-use and non-use positions of rear head re-straints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Correct sitting position front passenger . . . . . . . . . . . . . . . . . . . . . . . . . 39
Incorrect sitting position . . . . . . . . . . . . . . . . . . 40
passenger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Cruise control . . . . . . . . . . . . . . . . . . . . . . . . 21, 150 Control lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Warning lamp . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Cruise control system . . . . . . . . . . . . . . . . . . . . . . 150
D Dangers in not using the seat belt . . . . . . . . . . . . 45
Daytime driving light . . . . . . . . . . . . . . . . . . . . . . . 95
Deactivating the front passenger front airbag . . . 11
DEF (instrument panel) . . . . . . . . . . . . . . . . . . . . . 69
Diesel Diesel particulate filter . . . . . . . . . . . . . . . . . . . 141
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Pre-heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Digital clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Dipped beam headlight . . . . . . . . . . . . . . . . . . . . . 94
Direction of rotation (tyres) . . . . . . . . . . . . . . . . . 220
Disabling the front airbag . . . . . . . . . . . . . . . . . . . 54
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66, 67
Display/Easy Connect control panel: cleaning . . 187
Disposal Seat belt tensioners . . . . . . . . . . . . . . . . . . . . . . 47 Distance control
see Adaptive cruise control . . . . . . . . . . . . . . . 151
Door/r e
ar lid warning . . . . . . . . . . . . . . . . . . . . . . . 72
Door cylinder . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Door handle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Door lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Doors Childproof locks . . . . . . . . . . . . . . . . . . . . . . . . . 87
Opening and closing . . . . . . . . . . . . . . . . . . . . . . 9
Downhill speed control . . . . . . . . . . . . . . . . . . . . 138
Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Drink holders . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Driver see
Correct sitting position . . . . . . . . . 38, 39, 40
Driver information system . . . . . . . . . . . . . . . . . . . 19 CD/radio display . . . . . . . . . . . . . . . . . . . . . . . . . 72
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Door/rear lid warning . . . . . . . . . . . . . . . . . . . . . 72
Engine oil temperature display . . . . . . . . . . . . . 77
Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Operation via the windscreen wiper lever . . . . . 72
Outside temperature display . . . . . . . . . . . . . . . 72
Driving With a trailer . . . . . . . . . . . . . . . . . . . . . . 177, 179
Driving abroad Headlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Driving mode . . . . . . . . . . . . . . . . . . . . . . . 170, 171
Driving profile . . . . . . . . . . . . . . . . . . . . . . . 170, 171
Driving safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Driving through water . . . . . . . . . . . . . . . . . . . . . 141
Dynamic headlight range control . . . . . . . . . . . . 100
E
E10 see Ethanol (fuel) . . . . . . . . . . . . . . . . . . . . . . . 195
E a
sy Connect . . . . . . . . . . . . . . . . . . . . . . . . . . 17, 81
Economic driving . . . . . . . . . . . . . . . . . . . . . . . . . 142 EDL
see Electronic differential lock . . . . . . . . . . . . . 143
Effic iency
programme
Additional electrical appliances . . . . . . . . . . . . 77
Saving tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Electric Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Electrical accessories see
Power socket . . . . . . . . . . . . . . . . . . . . . . . 113
Electrical sockets trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Electric seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Electric windows . . . . . . . . . . . . . . . . . . . . . . . . 10, 90 Convenience opening/closing . . . . . . . . . . . . . . 91
Electro-mechanical steering . . . . . . . . . . . . . . . . 190 Warning lamp . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Electronic differential lock . . . . . . . . . . . . . . . . . . 143
Electronic self-locking . . . . . . . . . . . . . . . . . . . . . 143
Electronic Stability Control (ESC) . . . . . . . . . . . . 143
Emergencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Automatic gearbox Backup programme . . . . . 139
Replacing the battery . . . . . . . . . . . . . . . . . . . . 207
Emergency braking warning . . . . . . . . . . . . . . . . . 99
Emergency locking and unlocking . . . . . . . . . . . 227
Emergency towing . . . . . . . . . . . . . . . . . . . . . . . . . 35
Engine Assisted starting . . . . . . . . . . . . . . . . . . . . . . . . 223
Pre-heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Start-Stop system . . . . . . . . . . . . . . . . . . . . . . . 148
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Starting up (driver messages with the me-chanical contact) . . . . . . . . . . . . . . . . . . . . . 129
Switching off (engine) . . . . . . . . . . . . . . . . . . . 130
Engine compartment . . . . . . . . . . . . . . . . . . 10, 198 Closing the bonnet . . . . . . . . . . . . . . . . . . . . . . 199
Opening the bonnet . . . . . . . . . . . . . . . . . . . . . 199
Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 271
Index
O Octane rating (petrol) . . . . . . . . . . . . . . . . . . . . . . 195
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Oil change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Oil properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
One-touch opening and closing Electric windows . . . . . . . . . . . . . . . . . . . . . . . . . 92
Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Panoramic sunroof . . . . . . . . . . . . . . . . . . . . . . . 92
Rear lid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Open/Close By remote control . . . . . . . . . . . . . . . . . . . . . . . . 84
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Bonnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Fuel tank flap . . . . . . . . . . . . . . . . . . . . . 193, 194
Panoramic sliding sunroof . . . . . . . . . . . . . . . . . 92
Panoramic sunroof . . . . . . . . . . . . . . . . . . . . . . . 92
Rear lid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Opening/Closing By remote control . . . . . . . . . . . . . . . . . . . . . . . . 84
In the lock cylinder . . . . . . . . . . . . . . . . . . . . . . 227
With the central locking switch . . . . . . . . . . . . . 85
Opening and closing . . . . . . . . . . . . . . . . . . . . . . . . 9
Outside temperature . . . . . . . . . . . . . . . . . . . . . . . 74
Outside temperature display . . . . . . . . . . . . . . . . . 72
Overview (controls and displays) . . . . . . . . . . . . . 65
P Paint code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Paint damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Panoramic sliding sunroof . . . . . . . . . . . . . . . . . . . 92 Closing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Convenience closing . . . . . . . . . . . . . . . . . . . . . 93
Convenience opening . . . . . . . . . . . . . . . . . . . . . 93 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131, 136
Parking aid Adjusting the display/audible warnings . . . . . 176
Environment warning . . . . . . . . . . . . . . . . . . . . 174
Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Parking system plus . . . . . . . . . . . . . . . . . . . . . 174
Rear parking aid . . . . . . . . . . . . . . . . . . . . . . . . 174
Sensors/Camera: cleaning . . . . . . . . . . . . . . . 185
Towing bracket . . . . . . . . . . . . . . . . . . . . . . . . . 177
Parking aid system see Parking aid . . . . . . . . . . . . . . . . . . . . . . . . . 174
P ark
ing light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Parking (automatic gearbox) . . . . . . . . . . . . . . . . 136
Particulate filter (diesel) . . . . . . . . . . . . . . . . . . . 141
Passenger see
Correct sitting position . . . . . . . . . 38, 39, 40
Passenger door manual locking . . . . . . . . . . . . . 228
Passenger seat backrest folding down . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
lifting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Pedals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Plastic parts: Cleaning . . . . . . . . . . . . . . . . 185, 187
Polishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Power Management . . . . . . . . . . . . . . . . . . . . . . . 191
Power socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Pre-heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Progressive steering . . . . . . . . . . . . . . . . . . . . . . 190
Puncture Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Puncture repair . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
R Racks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Radar sensor . . . . . . . . . . . . . . . . . . . . . . . . 153, 163 Radio-operated remote control
see
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Radio display: cleaning . . . . . . . . . . . . . . . . . . . . 187
Rain sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Control of function . . . . . . . . . . . . . . . . . . . . . . 104
Raising the vehicle . . . . . . . . . . . . . . . . . . . . . . . . 219
Rear head restraints . . . . . . . . . . . . . . . . . . . . . . . . 41
Rear headrests . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Rear lid . . . . . . . . . . . . . . . . . . . . . . . . . . 9, 228, 229 Manual release . . . . . . . . . . . . . . . . . . . . . . . . . 229
see also
Luggage compartment . . . . . . . . . 89, 90
Rear lights Changing a bulb . . . . . . . . . . . . . . . . . . . . . . . . 233
Rear seat backrest folding down . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
folding down and lifting the backrest . . . . . . . 110
lifting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Rear view mirror Adjusting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Rear view mirrors adjusting the exterior mirrors . . . . . . . . . . . . . 104
Rear vision mirror . . . . . . . . . . . . . . . . . . . . . . . . . 104
Refuelling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Fuel gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
natural gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Opening the fuel tank flap . . . . . . . . . . . . . . . . 193
Remote control key Unlock/Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Remove the wheel cover . . . . . . . . . . . . . . . . . . . 217
Removing/installing head restraints . . . . . . . . . 107
Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Replacement parts . . . . . . . . . . . . . . . . . . . . . . . . 182
Reset button (trip recorder) . . . . . . . . . . . . . . . . . . 69
Reset the trip recorder to zero . . . . . . . . . . . . . . . . 69
Retaining hooks . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Retractable rear shelf . . . . . . . . . . . . . . . . . . . . . . 115
Retrofitting a towing bracket . . . . . . . . . . . . . . . . 180
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