2014 RENAULT ZOE engine

3.16
Safety of rear occupants
The driver can prevent op-
eration of the rear elec-
tric windows by pressing
switch 4. A confirmation message is
displayed on the instrument panel.
Driver’s responsibility
Never leave your vehicle with the
key inside and never leave a child
(or a pet) unsupervised, even for a
short while. They may pose a risk
to themselves or to others by start-
ing the engine, activating equipment
such as the electric windows or by
locking the doors. If a body part
gets trapped, reverse the direction
of travel of the window as soon as
possible by pressing the relevant
switch.
Risk of serious injury.
ELECTRIC WINDOWS (1/2)
These systems operate with the igni-
tion on or off, until one of the front doors
is opened (limited to about 3 minutes).
From the driver’s seat, use switch:
1 for the driver’s side;
2 for the front passenger side;
3 and 5 for the rear passenger win-
dows.
From the passenger seats, use
switch 6.
Note: if the window detects resistance
when closing (e.g.: fingers, branch of
a tree, etc.) it stops and then lowers
again by a few centimetres.Electric windowsPress or pull the switch to raise or lower
a window to the desired height (the rear
windows do not open fully);
One-touch mode
(depending on vehicle)
This mode works in addition to the
operation of the electric windows de-
scribed previously. It can be fitted to the
driver’s window.
Briefly press or pull the window switch
fully: the window is fully lowered or
raised. Pressing the switch again stops
the window moving.
1
2
34
5
6
Avoid resting any objects against
a half-open window: there is a risk
that the electric window could be
damaged.

4.2
To open, pull handle 1, located on the
left-hand side of the dashboard.
BONNET (1/2)
1
When working in the engine
compartment, certain parts
may be hot. In addition,
the engine cooling fan can
come on at any moment.
Risk of burns or serious injury.
In the event of even a slight
impact involving the radia-
tor grille or bonnet, have the
bonnet lock checked by an
authorised dealer as soon as pos-
sible.
Do not do any work under
the bonnet when the vehicle
is charging or when the igni-
tion is switched on.
Unlocking the bonnet catch
Lift the bonnet by several centimetres
and push lever 2 to the left.
2
When working in the engine
compartment, ensure that
the windscreen wiper stalk
is in the park position.
Risk of injury.

4.3
Opening the bonnet
Lift the bonnet; you will need to guide it
as it is held by a strut.
Ensure that the bonnet is
properly locked.
Ensure that nothing is pre-
venting locking (grit, cloths,
etc.).
After carrying out any work
in the engine compart-
ment, check that nothing
has been left behind (cloth,
tools, etc.).
Otherwise, this may lead to engine
damage.
BONNET (2/2)
Closing the bonnet
Check that nothing has been left in the
engine compartment.
To close the bonnet again, hold the
bonnet in the middle and guide it down,
allowing a 30 cm gap before it is closed,
then release it. It will latch automatically
under its own weight.
Do not press down on the
bonnet: there is a risk that
the bonnet will close inad-
vertently.

4.4
Replacement intervals
Refer to the Maintenance Document for
your vehicle.
LEVELS (1/2)
CoolantThe level is checked with the engine
switched off and on flat ground. The
level when cold must be between the
“MIN” and “MAX” marks on the coolant
reservoir 1. Top this level up when cold before the
“MINIMUM” mark is reached. Checking intervals
Check the coolant level regularly
(very severe damage is likely to be
caused to the engine if it runs out of
coolant).
If the level needs to be topped up, only
use products approved by our Technical
Department which ensure:
– protection against freezing;
– anticorrosion protection of the cool-
ing system.
No operations should be
carried out on the cooling
circuit when the engine is
hot.
Risk of burns.
Consult your approved dealer at
once if you notice an abnormal or
repeated drop in any of the fluid
levels.
Do not do any work under
the bonnet when the vehicle
is charging or when the igni-
tion is switched on.
1
When working in the engine
compartment, certain parts
may be hot. In addition,
the engine cooling fan can
come on at any moment.
Risk of burns or serious injury.
When working in the engine
compartment, ensure that
the windscreen wiper stalk
is in the park position.
Risk of injury.

4.5
Windscreen washer reservoir
Topping up
Open cap 3, fill until you can see the
fluid, then refit the cap.
Liquid
Screen wash product (product with
antifreeze in winter).
Jets
Use a tool such as a needle to adjust
the height of the windscreen washer
jets.
3
2
Brake fluid level
The level should be read with the engine
switched off and on level ground. This
should be checked frequently, and im-
mediately if you notice even the slight-
est loss in braking efficiency.
Consult your approved dealer at
once if you notice an abnormal or
repeated drop in any of the fluid
levels.
Topping up
After any operation on the hydraulic cir-
cuit, a specialist must replace the fluid.
Only use fluids approved by our
Technical Department (and taken from
a sealed container).
Replacement intervals
Refer to the Maintenance Document for
your vehicle.
Level 2
It is normal for the level to drop as
the linings become worn, but it should
never drop below the “MIN” warning
line.
If you wish to check the disc wear your-
self, you should obtain the document
explaining the checking procedure from
our network or from the manufacturer’s
website.
LEVELS (2/2)
When working in the engine
compartment, certain parts
may be hot. In addition,
the engine cooling fan can
come on at any moment.
Risk of burns or serious injury.

4.6
The secondary battery is a 12 V battery:
this supplies the energy required to op-
erate vehicle equipment (lights, wind-
screen wipers, audio system, etc) and
certain safety systems, such as ABS.
SECONDARY 12 V BATTERY (1/2)
1
When working in the engine
compartment, certain parts
may be hot. In addition,
the engine cooling fan can
come on at any moment.
Risk of burns or serious injury.
Do not do any work under
the bonnet when the vehicle
is charging or when the igni-
tion is switched on.
For your own safety and for
the proper operation of the
vehicle’s electrical equip-
ment (lights, windscreen
wipers, ABS, etc.), any interven-
tion on the secondary 12 V battery
(removal, disconnection, etc.) must
categorically be performed by a
specialist professional.
Risk of serious burns or electric
shocks.
Respect categorically the replace-
ment intervals (without exceeding
them) as stated in the maintenance
document.
The battery is a specific type.
Please ensure it is replaced with the
same type.
Contact an Authorised Dealer.
A234
567
Label AObserve the indications on the battery.
2 naked flames and smoking are forbid-
den;
3 eye protection required;
4 keep away from children;
5 explosive materials;
6 please consult the driver’s handbook;
7 corrosive substances.
Maintenance/replacementThe charge status of the 12 volt bat-
tery 1 can decrease, especially if you
use your vehicle:
– when the outside temperature drops;
– after extended use of energy-con- suming devices with the engine
switched off.

4.9
BODYWORK MAINTENANCE (1/2)
What you should not doDo not degrease or clean mechani-
cal components (e.g. the engine com-
partment), underneath the body, parts
with hinges (e.g. inside the doors) and
painted plastic external fittings (e.g.
bumpers) using high-pressure clean-
ing equipment or by spraying on prod-
ucts not approved by our Technical
Department. Doing this could give rise
to corrosion or operational faults.
Wash the vehicle in bright sunlight or
freezing temperatures.
Do not scrape off mud or dirt without
pre-wetting.
Allow dirt to accumulate on the exterior.
Allow rust to form following minor im-
pacts.
Do not use solvents not approved by
our Technical Department to remove
stains as this could damage the paint-
work.
Do not drive in snow or muddy condi-
tions without washing the vehicle, par-
ticularly under the wheel arches and
body.
A well-maintained vehicle will last
longer. It is therefore recommended to
maintain the exterior of the vehicle reg-
ularly.
Your vehicle has been treated with very
effective anti-corrosion products. It is
nevertheless subject to various outside
influences.
Corrosive agents in the atmosphere
–
atmospheric pollution (built-up and
industrial areas),
– saline atmospheres (near the sea,
particularly in hot weather),
– seasonal and damp weather condi-
tions (e.g. road salt in winter, water
from road cleaners, etc.).
Minor impacts
Abrasive action
Dust and sand in the air, mud, road grit
thrown up by other vehicles, etc.
You should take a number of minor pre-
cautions in order to safeguard your ve-
hicle against such risks.You should
Wash your car frequently, with the
engine off , with cleaning products rec-
ommended by the manufacturer (never
use abrasive products). Rinse thor-
oughly beforehand with a jet:
– spots of tree resin and industrial
grime;
– mud in the wheel arches and under-
neath the body which forms damp
patches;
– bird droppings , which cause a
chemical reaction with the paint that
rapidly discolours paintwork and
may even cause the paint to peel
off;
wash the vehicle immediately to
remove these marks since it is im-
possible to remove them by polish-
ing;
– salt, particularly in the wheel arches
and underneath the body after driv-
ing in areas where the roads have
been gritted.
Withdraw the vegetable falls (resin, film
etc.) from the vehicle regularly.

4.10
Using a roller type car wash
Return the windscreen wiper stalk to
the Park position (refer to the informa-
tion on the “Windscreen washer, wiper”
in Section 1). Check the mounting of
external accessories, additional lights
and mirrors, and ensure that the wiper
blades are secured with adhesive tape.
Remove the radio aerial mast if your
vehicle is fitted with this equipment.
Remember to remove the tape and refit
the antenna after washing.
Observe the vehicle stopping distances
when driving on gravelled surfaces to
prevent paint damage.
Repair, or have repaired quickly, areas
where the paint has been damaged, to
prevent corrosion spreading.
Remember to visit the body shop pe-
riodically in order to maintain your
anti-corrosion warranty. Refer to the
Maintenance Document.
Respect local regulations about wash-
ing vehicles (e.g. do not wash your ve-
hicle on a public highway).
If it is necessary to clean mechani-
cal components, hinges, etc., spray
them with products approved by our
Technical Department to protect them
after they have been cleaned.
BODYWORK MAINTENANCE (2/2)
Cleaning the headlights
As the headlights are made of plastic
“glass”, use a soft cloth or cotton wool
to clean them. If this does not clean
them properly, moisten the cloth with
soapy water, then wipe clean with a soft
damp cloth or cotton wool.
Finally, carefully dry off with a soft dry
cloth.
Cleaning products containing alco-
hol must not be used.
Vehicles with a matte paint
finish
This type of paint requires certain pre-
cautions.
Do not do the following
– use wax-based products (polishing);
– rub too hard;
– wash the vehicle in a roller-type car
wash;
– wash the vehicle using a high-pres-
sure device;
– attach stickers to the paintwork (risk
of leaving marks).
You should do the following
Wash the vehicle by hand using plenty
of water, using a soft cloth or a gentle
sponge.
We have selected special products
to care for your vehicle and you can
obtain these from the manufactur-
er’s accessory outlets.
Washing the vehicle
Never wash the engine
compartment, the charging
connection or the traction
battery with a high-pressure jet.
This risks damaging the electric cir-
cuit.
Never wash the vehicle while it is
charging.
Risk of electric shock and a risk to
life.