2014 Ram Cargo Van Owner's Manual

MOPAR® PARTS
MOPAR® fluids, lubricants, parts, and accessories are
available from an authorized dealer. They are recom-
mended for your vehicle in order to help keep the vehicle
operating at its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedycampaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
9
IF YOU NEED CONSUMER ASSISTANCE 639

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
640 IF YOU NEED CONSUMER ASSISTANCE

Call toll free at:
•1–800–890–4038 (U.S.)
• 1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
9
IF YOU NEED CONSUMER ASSISTANCE 641

Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
Temperature Grades
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of heat
and its ability to dissipate heat, when tested undercontrolled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure. The
grade C corresponds to a level of performance, which all
passenger car tires must meet under the Federal Motor
Vehicle Safety Standard No. 109. Grades B and A repre-
sent higher levels of performance on the laboratory test
wheel, than the minimum required by law.
WARNING!
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, under-inflation, or excessive load-
ing, either separately or in combination, can cause
heat buildup and possible tire failure.
642 IF YOU NEED CONSUMER ASSISTANCE

INDEX
10

Adding Engine Coolant (Antifreeze)............594
Adding Fuel ............................ .518
Adding Washer Fluid ..................... .591
Additives, Fuel .......................... .513
Adjustable Pedals ........................ .217
Airbag ..................................72
Airbag Deployment ........................82
Airbag Light .............................79
Airbag Maintenance ........................83
Airbag, Side ..............................76
Airbag, Window (Side Curtain) ................78
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . .583
Air Conditioner Maintenance .................587
Air Conditioning ......................... .415
Air Conditioning Controls ...................415
Air Conditioning Filter .....................434
Air Conditioning, Rear Zone .................421
Air Conditioning Refrigerant .................587
Air Conditioning System ....................415 Air Conditioning System, Zone Control
..........415
Air Pressure, Tires ........................ .488
Alarm Light ............................ .303
Alarm (Security Alarm) ......................17
Alterations/Modifications, Vehicle ...............7
Antenna, Satellite Radio .....................355
Antifreeze (Engine Coolant) ..................593
Disposal ............................. .596
Anti-Lock Warning Light ....................298
Appearance Care ........................ .602
Ashtray ............................... .261
Assistance Towing ........................ .143
Assist, Hill Start ......................... .473
Auto Down Power Windows ..................41
Automatic Dimming Mirror ..................114
Automatic Door Locks ......................37
Automatic Headlights ..................... .204
Automatic Temperature Control (ATC) ..........423
644 INDEX

Automatic Transmission....................444
Adding Fluid ......................... .601
Fluid and Filter Changes ..................602
Fluid Change ......................... .602
Fluid Level Check ...................... .601
Fluid Type ........................... .600
Gear Ranges .......................... .449
Special Additives ...................... .601
Torque Converter ...................... .456
Auto Up Power Windows ....................41
Battery ................................ .586
Jump Starting ......................... .564
Keyless Transmitter Replacement (RKE) ........27
Saving Feature (Protection) ................210
Belts, Seat .............................. .102
Blind Spot Monitoring ..................... .120
Body Builders Guide ........................6
Body Mechanism Lubrication .................590B-Pillar Location
......................... .482
Brake Assist System ...................... .468
Brake Control System, Electronic ..............466
Brake Fluid ............................ .626
Brake System ........................... .598
Fluid Check .......................... .598
Parking ............................. .462
Warning Light ........................ .303
Brake/Transmission Interlock .................446
Bulb Replacement ........................ .620
Bulbs, Light ............................ .105
Calibration, Compass ..................... .323
Camera, Rear ........................... .232
Capacities, Fluid ......................... .624
Caps, Filler Fuel ................................ .518
Power Steering ........................ .461
Radiator (Coolant Pressure) ................595
10
INDEX 645

Carbon Monoxide Warning..................101
Cargo Area Features ...................... .275
Cargo Compartment ...................... .275
Luggage Carrier ....................... .279
Cargo (Vehicle Loading) ....................268
Car Washes ............................ .603
Cellular Phone .......................... .129
Center High Mounted Stop Light ..............623
Certification Label ........................ .520
Chains, Tire ............................ .498
Changing A Flat Tire ...................... .544
Chart, Tire Sizing ........................ .478
Check Engine Light (Malfunction Indicator Light) . .300
Checking Your Vehicle For Safety ..............101
Checks, Safety .......................... .101
Child Restraint ............................86
Child Safety Locks .........................48
Clean Air Gasoline ........................511
Climate Control ......................... .415Clock
................................. .333
Coat Hook ............................. .268
Coin Holder ............................ .269
Cold Weather Operation ....................442
Compact Disc (CD) Maintenance ..............414
Compact Spare Tire ....................... .493
Compass .............................. .322
Compass Calibration ...................... .323
Compass Variance ........................ .324
Computer, Trip/Travel ..................... .320
Connector UCI................................ .358
Universal Consumer Interface (UCI) ..........358
Conserving Fuel ......................... .319
Console ............................... .269
Console, Floor .......................... .269
Console, Overhead ....................... .234
Console, Removable ...................... .272
Contract,

Service ......................... .637
646 INDEX