2014 Ram Cargo Van service

CavityCar-
tridge Fuse Mini-
Fuse Description
M36 — 20 Amp YellowPower Outlet #3
(Instrument Panel or with Console Center)
M37 — 10 Amp RedAntilock Brakes,
Stability Control, Stop Lamp, Fuel Pump
M38 — 25 Amp NaturalDoor Lock/Unlock
Motors, Liftgate
Lock/Unlock Mo- tors
The power windows are fused by a 25 Amp circuit
breaker located in the Totally Integrated Power Module.
VEHICLE STORAGE
If you are leaving your vehicle dormant for more than 21
days, you may want to take steps to protect your battery.
You may do the following:
• Remove the 60 Amp cartridge in the Totally Integrated
Power Module (TIPM) labeled Ignition-Off Draw
(IOD).
• Or, disconnect the negative cable from the battery.
• Anytime you store your vehicle, or keep it out of
service for two weeks or more, run the air conditioning
system at idle for about five minutes in the fresh air
and high blower setting. This will ensure adequate
system lubrication to minimize the possibility of com-
pressor damage when the system is started again.
618 MAINTAINING YOUR VEHICLE

Exterior Bulbs
Bulb Number
Headlamp H11
Fog Lamp – If Equipped PSX24W
Front Side Marker, Park/
Turn Signal 3757A or PY27/7W
Rear Tail, Stop, Turn Sig-
nal Lamp LED (Serviced at Autho-
rized Dealer)
Center High-Mounted
Stop Lamp LED (Serviced at Autho-
rized Dealer)
Backup Lamp 3157
License 168
NOTE: All of the interior bulbs are glass wedge base or
glass cartridge types. Aluminum base bulbs are not
approved and should not be used for replacement.
BULB REPLACEMENT
NOTE: Lens fogging can occur under certain atmo-
spheric conditions. This will usually clear as atmospheric
conditions change to allow the condensation to change
back into a vapor. Turning the lamps on will usually
accelerate the clearing process.
Headlamps
1. Raise the hood to access the rear of the headlamp housing.
2. Slide the red lock tab rearward on the connector, then depress the tab and remove the connector from the
bulb.
3. Twist the headlamp bulb and pull the bulb from the headlamp housing.
4. Install the new headlamp bulb and twist until locked into the headlamp housing.
620 MAINTAINING YOUR VEHICLE

3. Twist the socket and remove from the lamp assembly.
4. Pull the bulb to remove it from the socket.
5. Replace the bulb, reinstall the socket, and reattach thelamp assembly.
Center High-Mounted Stop Lamp (CHMSL)
The CHMSL uses LED lamps that are not serviceable
separately. The CHMSL must be replaced as an assembly.
See your authorized dealer.
License Lamp
The license plate lamp is located under the tailgate light
bar and above the license plate. 1. Using a small screwdriver, press inward the locking
tab on the outboard side of the lamp assembly and
pull down on the lamp assembly for removal.
2. Twist and remove the socket from the lamp assembly and pull the bulb out to remove.
3. Push the bulb into the socket, twist the socket into the lamp assembly and reinstall the lamp assembly into
place ensuring the locking tab is secure.
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MAINTAINING YOUR VEHICLE 623

MAINTENANCE SCHEDULE
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that ser-
vice is required for your vehicle. Operating conditions
such as frequent short-trips, trailer tow, extremely hot or
cold ambient temperatures, and E85 fuel usage will
influence when the “Oil Change Required” message is
displayed. Severe Operating Conditions can cause the
change oil message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone otherthan your authorized dealer, the message can be reset by
referring to the steps described under “Electronic Vehicle
Information Center (EVIC)/Oil Change Required” in
“Understanding Your Instrument Panel” for further in-
formation.
NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km) or twelve months,
whichever comes first.
Severe Duty All Models
Change Engine Oil at 4000 miles (6,500 km) if the vehicle
is operated in a dusty and off road environment. This
type of vehicle use is considered Severe Duty
Once A Month Or Before A Long Trip:
• Check engine oil level
• Check windshield washer fluid level
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WARNING!
•You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
• Failure to properly inspect and maintain your ve-
hicle could result in a component malfunction and
effect vehicle handling and performance. This
could cause an accident.
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IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ...................... .635
▫ Prepare For The Appointment .............635
▫ Prepare A List ....................... .635
▫ Be Reasonable With Requests .............635
 IF YOU NEED ASSISTANCE ..............635
▫ Chrysler Group LLC Customer Center .......636
▫ Chrysler Canada Inc. Customer Center ......636
▫ In Mexico Contact: .....................637 ▫
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) ...................637
▫ Service Contract ..................... .637
 WARRANTY INFORMATION .............638
 MOPAR®PARTS.......................639
 REPORTING SAFETY DEFECTS ............639
▫ In The 50 United States And
Washington, D.C. ..................... .639
▫ In Canada .......................... .639
 PUBLICATION ORDER FORMS ............640
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SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
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IF YOU NEED CONSUMER ASSISTANCE 635

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office) •
Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726–4636
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
636 IF YOU NEED CONSUMER ASSISTANCE