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If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation —
Six-Speed Transmission
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift
the transmission into 3 (third gear), the transmission will
not shift above third gear, but will shift down into second
and first gears normally.
Use of ERS (or TOW/HAUL mode) also enables an
additional underdrive gear which is not normally used
during through-gear accelerations. This additional gear
can improve vehicle performance and cooling capability
when towing a trailer on certain grades. In ERS mode,
gears 1 though 3 are underdrive gears, and ERS 4 is direct
drive. ERS 5 and 6 (Overdrive gears) are the same as the
normal fourth and fifth gears.You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the ERS (-)
switch (column shift) or tapping the shift lever to the left
(-) (console shift) will activate ERS mode, display the
current gear in the instrument cluster, and maintain that
gear as the top available gear. For example, if you are in
DRIVE and are in third (direct) gear, when you tap the
shift lever/switch one time in the (-) direction, the
display will show 4 (ERS 4 is direct gear). Another tap
down (-) will shift the transmission down to ERS 3 (the
added underdrive gear). Once in ERS mode, tapping ERS
(-) or (+) will change the top available gear.
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To exit ERS mode, simply press and hold the shift lever to
the right (+) (console shift) or press the ERS (+) switch
(column shift) until “D” is once again displayed in the
instrument cluster.
Column Shift LeverConsole Shift Lever
5
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cause damage to the transmission. The torque con-
verter will refill within five seconds after starting the
engine.
Six-Speed Automatic Transmission — 2500/3500
Models Only
The transmission gear position display (located in the
instrument cluster) indicates the transmission gear range.
The shift lever is mounted on the right side of the steering
column. You must press the brake pedal to move the shift
lever out of PARK (refer to “Brake/Transmission Shift
Interlock System” in this section). To drive, move the shift
lever from PARK or NEUTRAL to the DRIVE position.
Pull the shift lever toward you when shifting into RE-
VERSE or PARK, or when shifting out of PARK.
The electronically-controlled transmission provides a
precise shift schedule. The transmission electronics are
self-calibrating; therefore, the first few shifts on a newvehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles (kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped.
Be sure to keep your foot on the brake pedal when
shifting between these gears.
The transmission shift lever has only PARK, REVERSE,
NEUTRAL, and DRIVE shift positions. Manual down-
shifts can be made using the Electronic Range Select
(ERS) shift control (refer to “Electronic Range Select (ERS)
Operation” in this section). Pressing the ERS (-/+)
switches (on the shift lever) while in the DRIVE position
will select the highest available transmission gear, and
will display that gear in the instrument cluster as 1, 2, 3,
etc.
5
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•Release the shift lever and make sure it is fully seated
in the PARK gate.
• Look at the transmission gear position display and
verify that it indicates the PARK position.
• With brake pedal released, verify that the shift lever
will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop.
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Apply the parking brake and shift
the transmission into PARK if you must leave the vehicle.WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing traffic
or road conditions. You might lose control of the
vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies”
for further information.
5
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NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift
the transmission into 3 (third gear), the transmission will
not shift above third gear, but will shift down into second
and first gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically, shifting between all available gears. Tapping the ERS (-)
switch will activate ERS mode, display the current gear in
the instrument cluster, and maintain that gear as the top
available gear. Once in ERS mode, tapping ERS (-) or (+)
will change the top available gear.
Column Shift Lever
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To exit ERS mode, simply press and hold the ERS (+)
switch until “D” is once again displayed in the instru-
ment cluster.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their
grip and the vehicle could skid, causing a collision or
personal injury.
NOTE: To select the proper gear position for maximum
deceleration (engine braking), simply press and hold the
ERS (-) switch down. The transmission will shift to the
range from which the vehicle can best be slowed down.
CAUTION!
When using ERS for engine braking while descend-
ing steep grades, be careful not to overspeed the
engine. Apply the brakes as needed to prevent en-
gine overspeed.
Overdrive Operation
The automatic transmission includes an electronically
controlled Overdrive (fifth and sixth gears). The trans-
mission will automatically shift into Overdrive if the
following conditions are present:
• The shift lever is in the DRIVE position.
• The transmission fluid has reached an adequate tem-
perature.
• The engine coolant has reached an adequate tempera-
ture.
5
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NOTE:The vehicle will automatically enter Aero Mode
when the vehicle speed remains between 62 mph
(100 km/h) and 66 mph (106 km/h) for greater than 20
seconds or if the vehicle speed exceeds 66 mph (106 km/h).
• Normal Ride Height (NRH) – This is the standard
position of the suspension and is meant for normal
driving.
• Off-Road 1 (OR1) (Raises the vehicle approximately
1 in [26 mm]) – This position should be the primary
position for all off-road driving until Off Road 2 (OR2)
is needed. A smoother and more comfortable ride will
result. To enter OR1, press the “Up” button once from
the NRH position while the vehicle speed is below
35 mph (56 km/h). When in the OR1 position, if the
vehicle speed remains between 40 mph (64 km/h) and
50 mph (80 km/h) for greater than 20 seconds or if the
vehicle speed exceeds 50 mph (80 km/h), the vehicle
will be automatically lowered to NRH. Off-Road 1 may not be available due to vehicle payload, an EVIC
message will be displayed when this occurs. Refer to
“Electronic Vehicle Information Center (EVIC)” in
“Understanding Your Instrument Panel” for further
information.
• Off-Road 2 (OR2) (Raises the vehicle approximately
2 in [51 mm]) –
This position is intended for off-roading
use only where maximum ground clearance is required.
To enter OR2, press the “Up” button twice from the NRH
position or once from the OR1 position while vehicle
speed is below 20 mph (32 km/h). While in OR2, if the
vehicle speed exceeds 25 mph (40 km/h) the vehicle
height will be automatically lowered to OR1. Off-Road 2
may not be available due to vehicle payload, an EVIC
message will be displayed when this occurs. Refer to
“Electronic Vehicle Information Center (EVIC)” in “Un-
derstanding Your Instrument Panel” for further informa-
tion.
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15 mph (24 km/h). Entry/Exit mode may not be
available due to vehicle payload, an EVIC message
will be displayed when this occurs. Refer toElectronic
Vehicle Information Center (EVIC) inUnderstanding
Your Instrument Panel for further information.
NOTE: Entry/Exit mode may be achieved using your
key fob for easier entry/loading. Refer to “A Word About
Your Keys” in “Things To Know Before Starting Your
Vehicle” for further information.
•
When in ENTRY/EXIT setting, be aware of your sur-
roundings, you may not have the clearance required for
certain areas and vehicle damage may occur.
The system requires that the ignition be in ON/RUN
position or the engine running for all user requested
changes. When lowering the vehicle all of the doors,
must be closed. If a door is opened at any time while the
vehicle is lowering the change will not be completed
until the open door(s) is closed.
This system uses a lifting and lowering pattern which
keeps the headlights from incorrectly shining into oncom-
ing traffic. When raising the vehicle, the rear of the vehicle
will move up first and then the front. When lowering the
vehicle, the front will move down first and then the rear.
After the engine is turned off, it may be noticed that the
air suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure
a proper appearance.
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling
to be disabled. Refer to “Electronic Vehicle Information
Center (EVIC)” in “Understanding Your Instrument
Panel” for further information.
NOTE:
If equipped with a touch screen radio all enabling/
disabling of air suspension features must be done through
the radio. Refer to “Uconnect® Settings” in “Understand-
ing Your Instrument Panel” for further information.
462 STARTING AND OPERATING