If you are the first registered retail owner of your vehicle, you
may obtain a complimentary printed copy of the Owner’s Manual,
Navigation/Uconnect
® Manuals or Warranty Booklet by calling
1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada)
or by contacting your dealer.
IMPORTANT
This User Guide is intended to familiarize you with the important featur\
es
of your vehicle. The DVD enclosed contains your Owner’s Manual, Navigation/
Uconnect
® Manuals, Warranty Booklets, Tire Warranty and Roadside
Assistance (new vehicles purchased in the U.S.) or Roadside Assistance\
(new vehicles purchased in Canada) in electronic format. We hope you
find it useful. Replacement DVD kits may be purchased by visiting
www.techauthority.com. Copyright 2014 Chrysler Group LLC.
The driver’s primary responsibility is the safe operation of the vehicle. Driving w\
hile
distracted can result in loss of vehicle control, resulting in a collisi\
on and personal
injury. Chrysler Group LLC strongly recommends that the driver use extreme cau\
tion
when using any device or feature that may take their attention off the r\
oad. Use of any
electrical devices such as cell phones, computers, portable radios, vehi\
cle navigation
or other devices by the driver while the vehicle is moving is dangerous \
and could
lead to a serious collision. Texting while driving is also dangerous and should never
be done while the vehicle is moving. If you find yourself unable to de\
vote your full
attention to vehicle operation, pull off the road to a safe location and\
stop your
vehicle. Some States or Provinces prohibit the use of cellular telephone\
s or texting
while driving. It is always the driver’s responsibility to comply with all local laws.DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of collisions. Your driving ability
can be seriously impaired with blood alcohol levels far below the legal \
minimum.
If you are drinking, don’t drive. Ride with a designated non-drinking\
driver, call a cab,
a friend, or use public transportation.
WARNING
Driving after drinking can lead to a collision. Your perceptions are less sharp,
your reflexes are slower, and your judgment is impaired when you have been drinking.
Never drink and then drive.
This guide has been prepared to help you get quickly acquainted with
your new RAM and to provide a convenient reference source for common
questions. However, it is not a substitute for your Owner’s Manual.
For complete operational instructions, maintenance procedures and
important safety messages, please consult your Owner’s Manual,
Navigation/Uconnect
® Manuals and other Warning Labels in your vehicle.
Not all features shown in this guide may apply to your vehicle.
For additional information on accessories to help personalize your
vehicle, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your
local RAM dealer.
WHAT TO DO IN EMERGENCIES
ROADSIDE ASSISTANCE......... 169
INSTRUMENT CLUSTER WARNING
LIGHTS ................... 169
IF YOUR ENGINE OVERHEATS ..... 175
JACKING AND TIRE CHANGING .... 176
JUMP-STARTING .............. 190
EMERGENCY TOW HOOKS ....... 192
SHIFT LEVER OVERRIDE ........ 192
TOWING A DISABLED VEHICLE .... 196
FREEING A STUCK VEHICLE ...... 196
EVENT DATA RECORDER (EDR) .... 197
MAINTAINING YOUR VEHICLE
OPENING THE HOOD.......... 198
ENGINE COMPARTMENT ........ 199
FLUIDS AND CAPACITIES ........ 205
MAINTENANCE SCHEDULE —
GASOLINE ENGINE ............ 214
MAINTENANCE SCHEDULE —
1500 3.0L DIESEL ENGINE ....... 219
MAINTENANCE SCHEDULE —
6.7L CUMMINS
®DIESEL ENGINE . . . 225 FUSES
.................... 230
TIRE PRESSURES ............. 234
WHEEL AND WHEEL TRIM CARE . . . 234
EXTERIOR BULBS ............ 235
CUSTOMER ASSISTANCE
CHRYSLER GROUP LLC
CUSTOMER CENTER ........... 236
CHRYSLER CANADA INC.
CUSTOMER CENTER ........... 236
ASSISTANCE FOR THE HEARING
IMPAIRED ................. 236
PUBLICATIONS ORDERING ....... 236
REPORTING SAFETY DEFECTS IN
THEUNITEDSTATES ........... 237
MOPAR® ACCESSORIES
AUTHENTIC ACCESSORIES
BY MOPAR®................ 238
FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS . . . 239
INDEX.................... 241
TABLE OF CONTENTS
2
NOTE:
A delay of the start-up can be as long as five seconds under very cold conditions. The
"Wait to Start" telltale will be illuminated during the pre-heat process and the start
will commence upon the telltale going out.
CAUTION!
If the “Water in Fuel Indicator Light” remains on, DO NOT START the engine
before you drain the water from the fuel filters to avoid engine damage. Refer to
“Maintenance Procedures/Draining Fuel/Water Separator Filter” in “Maintaining
Your Vehicle” in your Diesel Supplement on the DVD for further information.
Extreme Cold Weather
• The engine block heater is a resistance heater installed in the water jacket of theengine. It requires a 110–115 Volt AC electrical outlet with a grounded, three-wire
extension cord.
• Its use is recommended for environments that routinely fall below -10°F. It should be used when the vehicle has not been running overnight or longer periods and
should be plugged in two hours prior to start. Its use is required for cold starts with
temperatures under -20°F.
• A 12 Volt heater built into the fuel filter housing aids in preventing fuel gelling. It is controlled by a built-in thermostat.
• A Diesel Pre-Heat system both improves engine starting and reduces the amount of white smoke generated by a warming engine.
NOTE:
The engine block heater cord is a factory installed option. If your vehicle is not
equipped, heater cords are available from your authorized MOPAR
®dealer.
Water In Fuel Message
If a Water In Fuel message orindicator appears in the cluster and a chime
sounds five times, the fuel/water separator will need to be drained immediately to
prevent engine damage.
Refer to “Draining Fuel Water Separator” in this guide for draining instructions or see
your dealer.
1500 3.0L DIESEL
146
EXHAUST REGENERATION
This engine meets all required EPA diesel engine emissions standards. To achieve
these emissions standards, your vehicle is equipped with a state-of-the-art engine
and exhaust system. These systems are seamlessly integrated into your vehicle and
managed by the Powertrain Control Module (PCM). Additionally, your vehicle has the
ability to alert you to additional maintenance required on your vehicle or engine.
Refer to the following messages that may be displayed on your Electronic Vehicle
Information Center (EVIC).
Exhaust System — Regeneration Required Now
This message Indicates that the Diesel Particulate Filter (DPF) reached 80% of its
maximum storage capacity.
By simply driving your vehicle at highway speeds for up to 20 minutes, you can
remedy the condition in the particulate filter system and allow your diesel engine and
exhaust after-treatment system to cleanse the filter to remove the trapped PM and
restore the system to normal operating condition.
Exhaust System — Regeneration in Process Exhaust Filter XX% Full
Indicates that the Diesel Particulate Filter (DPF) is self-cleaning. Maintain your
current driving condition until regeneration is completed.
Exhaust System — Regeneration Completed
This message indicates that the Diesel Particulate Filter (DPF) self-cleaning is
completed. If this message is displayed, you will hear one chime to assist in alerting
you of this condition.
Exhaust Service Required — See Dealer Now
This message indicates regeneration has been disabled due to a system malfunction.
The Powertrain control Module (PCM) will register a fault code and the instrument
panel will display the Malfunction Indicator Light (MIL).
CAUTION!
See your authorized dealer, as damage to the exhaust system could occur soon
with continued operation.
1500 3.0L DIESEL
148
Adding Diesel Exhaust Fluid
• The DEF gauge (located in the instrument panel) will display the level of DEFremaining in the tank.
• Completely fill the DEF tank through the diesel exhaust fluid fill location (located behind the fuel door) at every maintenance interval or before if prompted by the
Electronic Vehicle Information Center (EVIC).
NOTE:
• Driving conditions (altitude, vehicle speed, load, etc.) will effect the amount of DEF that is used in your vehicle.
• Since DEF will begin to freeze at 12°F (-11°C), your vehicle is equipped with an automatic DEF heating system. This allows the DEF injection system to operate
properly at temperatures below 12°F (-11°C). If your vehicle is not in operation for
an extended period of time with temperatures below 12°F (-11°C), the DEF in the
tank may freeze. If the tank is overfilled and freezes, it could be damaged.
Therefore, do not overfill the DEF tank. Extra care should be taken when filling
with portable containers to avoid overfilling. Note the level of the DEF gauge in
your instrument cluster. On pickup applications, you may safely add a maximum of
2 gallons of DEF from portable containers when your DEF gauge is reading ½ full.
DEF Fill Procedure
• Remove cap from DEF tank (located behind the fuel door on drivers side of thevehicle).
• Insert DEF container or fill nozzle into DEF fill location and fill DEF tank.
NOTE:
•
The DEF gauge may take up to five
seconds to update after adding a gal-
lon or more of Diesel Exhaust Fluid
(DEF) to the DEF tank. If you have a
fault related to the DEF system, the
gauge may not update to the new
level. See your authorized dealer for
service.
• The DEF gauge may also not immedi- ately update after a refill if the tem-
perature of the DEF fluid is below
12°F (-11°C). The DEF line heater will
possibly warm up the DEF fluid and allow the gauge to update after a period of run
time. Under very cold conditions, it is possible that the gauge may not reflect the
new fill level for several drives.
• Reinstall cap onto DEF tank.
• Refer to your Diesel Supplement on the DVD for further details.
1500 3.0L DIESEL
152
CAUTION!
•Diesel fuel will damage blacktop paving surfaces. Drain the filter into an appro-
priate container.
•Do not prefill the fuel filter when installing a new fuel filter. There is a possibility
debris could be introduced into the fuel filter during this action. It is best to install
the filter dry and allow the in-tank lift pump to prime the fuel system.
• If the “Water In Fuel Indicator Light” remains on, DO NOT START the enginebefore you drain water from the fuel filter to avoid engine damage.
EXHAUST REGENERATION
Under certain conditions, your Cummins®diesel engine and exhaust after-treatment
system may never reach the conditions required to remove the trapped particulate
matter. If this occurs, the “Exhaust System — Regeneration Required Now” message
will be displayed on the EVIC screen in your cluster and you will hear one chime to
alert you of this condition. Driving your vehicle at highway speeds for as little as
45 minutes can remedy the condition and allow the engine and exhaust after-
treatment system to remove the trapped particulate matter.
NOTE:
Under typical operating conditions, NO indications of regeneration state will be
displayed. If you do reach 80% of filter capacity, the following messages will assist
you in inducing and understanding the regeneration process.
Perform Service
Your vehicle will require emissions maintenance at a set interval. To help remind you
when this maintenance is due, the Electronic Vehicle Information Center (EVIC) will
display “Perform Service”. When the “Perform Service” message is displayed on the
EVIC it is necessary to have the emissions maintenance performed. Emissions mainte-
nance may include replacing the Closed Crankcase Ventilation (CCV) filter element, and
cleaning of the EGR Cooler. The procedure for clearing and resetting the “Perform
Service” indicator message is located in the appropriate Service Information.
Exhaust System — Regeneration Required Now
“Exhaust System—Regeneration Required Now” will be displayed on the EVIC if the
exhaust particulate filter reaches 80% of its maximum storage capacity.
Exhaust Filter XX% Full
Indicates that the Diesel Particulate Filter (DPF) is approaching full.
Exhaust System — Regeneration in Process Exhaust Filter XX% Full
Indicates that the Diesel Particulate Filter (DPF) is self-cleaning. Maintain your
current driving condition until regeneration is completed.
6.7L CUMMINS® DIESEL
161
NOTE:
• Your vehicle is equipped with a DEF injection system. You may occasionally hearan audible clicking noise. This is normal operation.
• The DEF pump will run for a period of time after engine shutdown to purge the DEF system. This is normal operation.
Diesel Exhaust Fluid Storage
Diesel Exhaust Fluid (DEF) is considered a very stable product with a long shelf life.
If DEF is kept in temperatures between 10° to 90°F (-12° to 32°C), it will last a
minimum of one year.
DEF is subject to freezing at the lowest temperatures. For example, DEF may freeze
at temperatures at or below 12° F (-11° C). The system has been designed to operate
in this environment.
NOTE:
When working with DEF, it is important to know that:
• Any containers or parts that come into contact with DEF must be DEF compatible(plastic or stainless steel). Copper, brass, aluminum, iron or non-stainless steel
should be avoided as they are subject to corrosion by DEF.
• If DEF is spilled, it should be wiped up completely.
Adding Diesel Exhaust Fluid
The DEF gauge (located in the instrument cluster) will display the level of DEF
remaining in the tank.
Completely fill the DEF tank through the diesel exhaust fluid fill location at every
maintenance interval or before if prompted by the Electronic Vehicle Information
Center (EVIC).
NOTE:
• Driving conditions (altitude, vehicle speed, load, etc.) will effect the amount of DEF that is used in your vehicle.
• Since DEF will begin to freeze at 12°F (-11°C), your vehicle is equipped with an automatic DEF heating system. This allows the DEF injection system to operate
properly at temperatures below 12°F (-11°C). If your vehicle is not in operation for
an extended period of time with temperatures below 12°F (-11°C), the DEF in the
tank may freeze. If the tank is overfilled and freezes, it could be damaged.
Therefore, do not overfill the DEF tank. Extra care should be taken when filling
with portable containers to avoid overfilling. Note the level of the DEF gauge in
your instrument cluster. On pickup applications, you may safely add a maximum of
2 gallons of DEF from portable containers when your DEF gauge is reading ½ full.
On Chassis Cab applications a maximum of 2 gallons may be added when the DEF
gauge is reading ¾ full.
6.7L CUMMINS® DIESEL
165
Please note that the TPMS is not a substitute for proper tire maintenance, and it is
the driver’s responsibility to maintain correct tire pressure, even if under-inflation has
not reached the level to trigger illumination of the TPMS low EVIC display.
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate
when the system is not operating properly. The TPMS malfunction indicator is
combined with the low tire pressure telltale. When the system detects a malfunction,
the telltale will flash for approximately one minute and then remain continuously
illuminated. This sequence will continue each time the vehicle is restarted as long as
the malfunction exists.
When the malfunction indicator is illuminated, the system may not be able to detect
or signal low tire pressure as intended. TPMS malfunctions may occur for a variety of
reasons, including the installation of replacement or alternate tires or wheels on the
vehicle that prevent the TPMS from functioning properly. Always check the TPMS
malfunction telltale after replacing one or more tires or wheels on your vehicle, to
ensure that the replacement or alternate tires and wheels allow the TPMS to continue
to function properly.
NOTE:
Tire pressures change by approximately 1 psi (7 kPa) per 12° F (7° C) of air
temperature change. Keep this in mind when checking tire pressure inside a garage,
especially in the Winter. Example: If garage temperature is 68°F (20°C) and the
outside temperature is 32°F (0°C), then the cold tire inflation pressure should be
increased by 3 psi (21 kPa), which equals 1 psi (7 kPa) for every 12°F (7°C) for this
outside temperature condition.
CAUTION!
The TPMS has been optimized for the original equipment tires and wheels. TPMS
pressures and warning have been established for the tire size equipped on your
vehicle. Undesirable system operation or sensor damage may result when using
replacement equipment that is not of the same size, type, and/or style. Aftermarket
wheels can cause sensor damage. Do not use tire sealant from a can, or balance
beads if your vehicle is equipped with a TPMS, as damage to the sensors may result.
- Engine Temperature Warning Light
This light warns of an overheated engine condition.
If the light turns on and a warning chime sounds while driving, safely pull over and
stop the vehicle. If the A/C system is on, turn it off. Also, shift the transmission into
NEUTRAL and idle the vehicle. If the temperature reading does not return to normal,
turn the engine off immediately.
We recommend that you do not operate the vehicle or engine damage will occur. Have
the vehicle serviced immediately.
WHAT TO DO IN EMERGENCIES
170