7
What’s Covered
Diesel Engine Limited Warranty
A. Who Is Covered?
You are covered by the Diesel Engine
Limited Warranty for up to 5 years
or 100,000 miles on the odometer,
whichever comes first.
B. What’s Covered
In vehicles equipped with a Diesel Engine,
ONLY the following engine parts and
components are covered by the Diesel
Engine Limited Warranty:
• cylinder block and all internal parts
• cylinder head assemblies
• core plugs
• fuel injection pump & injectors
• gaskets and seals for listed
components
• intake and exhaust manifold
• oil pan
• oil pump
• timing gear drive belts and/or chains
and cover
• turbocharger housing and internal
parts
• valve covers
• water pump and housing C. When It Begins
The Diesel Engine Limited Warranty
begins on either of the following dates,
whichever is earlier:
•
the date you take delivery of the
vehicle;
or
• the date when the vehicle was first
put into service - for example, as
a dealer“ demo” or as a company
vehicle of the vehicle distributor.
D. Towing Costs Are Covered
The Diesel Engine Limited Warranty
covers the cost of towing your vehicle to
the nearest authorized Sprinter Dealer if
your vehicle cannot be driven because a
covered part has failed. For information
on how to get towing service in the United
States and Canada, see (
e Page 21).
Service and Warranty
10What’s Not Covered
Items Which Are Not Covered: (cont’d)
DAMAGE DUE TO ALTERATIONS:
Alterations by changing or adding to
the vehicle can adversely affect its
performance, reliability and longevity and
are not covered by this warranty.
DAMAGE CAUSED BY REPAIR PARTS
AND MISFUELING: MBUSA strongly
warns against the introduction of fuels
with an anti-knock index less than 91
octane or ethanol blends greater than
E10 in non flex-fuel capable gasoline
engine equipped vehicles, and in
vehicles equipped with a diesel engine,
strongly warns against the introduction
of biodiesel blends greater than B5.
Malfunctions caused by the use of other
than Genuine Mercedes-Benz parts and
accessories and damages or malfunctions
resulting from incorrect fuel usage, poor
fuel quality (including biodiesel blends
not meeting ASTM D6751 or EN590
quality standards) or from blending
additional fuel additives other than those
expressly approved for use in exceptional
circumstances (see vehicle operator’s
manual) by MBUSA are not covered.
DAMAGE CAUSED BY IMPROPER BODY
REPAIRS: Damage or malfunctions
caused by body repairs not performed
in accordance with Mercedes-Benz
specified repair procedures or otherwise
improperly performed are not covered by
this warranty. ALTERED ODOMETER: No warranty
coverage shall apply to any vehicle on
which the odometer has been altered and
the actual mileage cannot be determined.
DAMAGE FROM THE ENVIRONMENT:
Parts made from cloth or leather
(upholstery, convertible tops, trim items),
wood, paint or chrome which have been
affected by airborne fallout, such as
chemical and tree sap, or by road salt,
hail, windstorm or other environmental
factors are not covered by this warranty.
DAMAGE TO GLASS: Glass breakage or
scratches are not covered unless positive
physical proof of a manufacturing defect
can be established.
EXTRA EXPENSES: This warranty does
not cover payment for loss of use of
the vehicle during warranty repairs nor
lodging bills, substitute transportation
rentals, or other travel costs, telephone
calls, loss of pay, or other economic loss
or consequential damages.
CHANGES IN DESIGN: The manufacturer
has reserved the right to make any
changes in design or to make additions
to, or upon its products without incurring
any obligations to install the same
equipment on motor vehicles previously
built.
Service and Warranty
14Emission Warranties Required By Law
Federal Emission Warranty - Diesel
Heavy Duty Vehicle
A. Parts Covered for 5 Years or
100,000 Miles
Diesel equipped heavy duty vehicles
have a diesel engine Emission Warranty
which warrants the following emission
parts for 5 years or 100,000 miles,
whichever occurs first. These limits are
counted from the time when your New
Vehicle Limited Warranty begins, see
(
e Page 5).
The covered parts are:
I. Air Induction System
Air Cleaner Housing
Charge Air Cooler
Charge Air Distribution Line
Electric Intake Air Throttle (with Throttle Valve Step Motor)
Intake Port Shutoff
Turbocharger
II. Fuel Metering System
Fuel Filter
Fuel Injector
Fuel Pressure Regulator
Fuel Pump (Electric)
Fuel Rail
Fuel Rail Pressure Sensor
High Pressure Pump III. Ignition System
Glow Plug
Glow Time Control Module
IV. Exhaust Gas Recirculation System
EGR Cooler
EGR Line
EGR Valve
V. Positive Crankcase Ventilation
Crankcase Ventilation Valve/Line
Oil Filler Cap
VI. Fuel Evaporative Control
Fuel Tank (with Integrated Vent Valve and
Fill Neck)
VII. Exhaust/Diesel Exhaust Fluid (DEF) System
DEF Delivery Pump (with Pressure Sensor)
DEF Injection Valve
DEF Line
DEF Tank (with Temperature Sensor and Fluid Level Gauge)
Diesel Oxidation Catalyst (and/or Diesel Particulate Filter)
Exhaust Manifold
Exhaust Pipe (Front)
Selective Catalytic Reduction Catalyst
Service and Warranty
15
Emission Warranties Required By Law
Federal Emission Warranty - Diesel
Heavy Duty Vehicle
VIII. Engine Emissions Control Systems/Sensors
Camshaft Position Sensor
Charge Air Pressure Sensor
Charge Air Temperature Sensor
Crankshaft Position Sensor
DEF Control Module
Engine Control Module
Engine Coolant Temperature Sensor
Exhaust Back Pressure Sensor
Exhaust Differential Pressure Sensor
Exhaust Gas Temperature Sensor
Fuel Temperature Sensor
Heated Cooling Water Thermostat
Manifold Air Pressure Sensor
Mass Air Flow Sensor (with Integrated Intake Air Temperature Sensor)
NO
X Sensor
O
2 Sensor
Transmission Control Module
Vehicle Speed Sensor (Front Wheels)
Vehicle Speed Sensor (Rear Wheels) IX. On-Board Diagnostics
Instrument Cluster (Malfunction Indicator
Lamp)
Service and Warranty
16Emission Warranties Required By Law
California Emission Warranty
Diesel Engine Medium Duty Vehicles
Products Warranted
This Emission Control System Warranty
applies to Diesel Engine Medium Duty
Vehicles certified with the California
Air Resources Board beginning with
the 2014 model year, marketed by
the vehicle distributor, and registered
in California, Connecticut, Delaware,
Maine, Maryland, Massachusetts, New
Jersey, Oregon, Pennsylvania, Rhode
Island, Vermont and Washington
for use in Medium Duty Vehicle
applications.
Your Warranty Rights and
Obligations
The California Air Resources Board and
the vehicle distributor, are pleased to
explain the emission control system
warranty on your 2014 vehicle. In
California, Connecticut, Delaware,
Maine, Maryland, Massachusetts, New
Jersey, Oregon, Pennsylvania, Rhode
Island, Vermont and Washington, new
motor vehicles, must be designed,
built, and equipped to meet the
State’s stringent anti-smog standards.
The vehicle warrantor must warrant
the emission control system on
your vehicle for the periods of time
listed below provided there has
been no abuse, neglect or improper
maintenance on your vehicle. Your emission control system may
include parts such as the fuel injection
system and engine electronic control
module. Also included may be hoses,
connectors and other emission-related
assemblies. Where a warrantable
condition exists, the vehicle warrantor
will repair your vehicle at no cost to
you including diagnosis, parts and
labor.
WARRANTY COVERAGE
For 5 years or 100,000 miles,
whichever first occurs:
1.
If an emission-related part on
your vehicle is defective, the
part will be repaired or replaced
by the vehicle warrantor. This is
your SHORT-TERM EMISSION
CONTROL SYSTEM DEFECTS
WARRANTY.
For 7 years or 70,000 miles,
whichever first occurs:
1. Where a warrantable condition
exists on a long-term emission-
related part, the vehicle warrantor
will repair your vehicle at no cost
to you including diagnosis, parts
and labor. This is your LONG-
TERM EMISSION CONTROL
SYSTEM DEFECTS WARRANTY.
Service and Warranty
18Emission Warranties Required By Law
California Emission Warranty (cont’d)
Coverage
SHORT-TERM EMISSION-RELATED
PARTS (CA, CT, DE, MA, MD, ME, NJ,
OR, PA, RI, VT and WA):
I. Air Induction System
Air Cleaner Housing
Charge Air Cooler
Charge Air Distribution Line
Electric Intake Air Throttle (with Throttle Valve Step Motor)
Intake Port Shutoff
Turbocharger
II. Fuel Metering System
Fuel Filter
Fuel Injector
Fuel Pressure Regulator
Fuel Pump (Electric)
Fuel Rail
Fuel Rail Pressure Sensor
High Pressure Pump
III. Ignition System
Glow Plug
Glow Time Control Module
IV. Exhaust Gas Recirculation System
EGR Cooler
EGR Line
EGR Valve
V. Positive Crankcase Ventilation
Crankcase Ventilation Valve/Line
Oil Filler Cap
VI. Fuel Evaporative Control
Fuel Tank (with Integrated Vent Valve and Fill Neck) VII. Exhaust/Diesel Exhaust Fluid
(DEF) System
DEF Delivery Pump (with Pressure Sensor)
DEF Injection Valve
DEF Line
DEF Tank (with Temperature Sensor and Fluid Level Gauge)
Diesel Oxidation Catalyst (and/or Diesel Particulate Filter)
Exhaust Manifold
Exhaust Pipe (Front)
Selective Catalytic Reduction Catalyst
VIII. Engine Emissions Control Systems/Sensors
Camshaft Position Sensor
Charge Air Pressure Sensor
Charge Air Temperature Sensor
Crankshaft Position Sensor
DEF Control Module
Engine Control Module
Engine Coolant Temperature Sensor
Exhaust Back Pressure Sensor
Exhaust Differential Pressure Sensor
Exhaust Gas Temperature Sensor
Fuel Temperature Sensor
Heated Cooling Water Thermostat
Manifold Air Pressure Sensor
Mass Air Flow Sensor (with Integrated Intake Air Temperature Sensor)
NO
X Sensor
O
2 Sensor
Transmission Control Module
Vehicle Speed Sensor (Front Wheels)
Vehicle Speed Sensor (Rear Wheels)
IX. On-Board Diagnostics
Instrument Cluster (Malfunction Indicator Lamp)
Service and Warranty
19
Emission Warranties Required By Law
California Emission Warranty (cont’d)
Coverage
LONG-TERM EMISSION-RELATED
PARTS (CA, CT, DE, MA, MD, ME, NJ,
OR, PA, RI, VT and WA):
Part Description Models
Sprinter (Engine 651)
Sprinter (Engine 642)
Charge Air Distribution LineP
DEF Control ModuleP
DEF Delivery Pump (with Pressure Sensor)PP
DEF Tank (with Temperature Sensor and Fluid Level Gauge)PP
Diesel Oxidation Catalyst (and/or Diesel Particulate Filter)PP
EGR CoolerPP
EGR ValvePP
Electric Intake Air Throttle (with Throttle Valve Step Motor)PP
Engine Control ModulePP
Exhaust ManifoldPP
Exhaust Pipe (Front)P
Fuel InjectorPP
Fuel Pump (Electric)PP
Fuel RailPP
Fuel Tank (with Integrated Vent Valve and Fill Neck)PP
High Pressure PumpPP
Instrument Cluster (Malfunction Indicator Lamp)PP
Intake Port ShutoffPP
NOX SensorP
Selective Catalytic Reduction CatalystPP
Transmission Control ModulePP
TurbochargerPP
Service and Warranty
20Emission Warranties Required By Law
California Emission Warranty (cont’d)
Emergency Repairs
In the case of an emergency where
an authorized Sprinter Dealer is not
available, certain warranty related repairs
may be performed by any available
repair location or by any individual
using any replacement parts. A part
not being available within 30 days or a
repair not being complete within 30 days
constitutes an emergency. The vehicle
warrantor will reimburse the owner for
expenses (including diagnosis), not to
exceed the vehicle warrantor’s suggested
retail price for all warranted parts
replaced and labor charges based on the
vehicle warrantor’s recommended time
allowance for the warranty repair and the
geographically appropriate hourly labor
rate. Replaced parts and paid invoices
must be presented as a condition of
reimbursement for emergency repairs
not performed by an authorized Sprinter
Dealer. Warranty Limitations
The vehicle warrantor is not responsible
for failures or damage resulting from
what the vehicle warrantor determines to
be abuse or neglect, including, but not
limited to: operation without adequate
coolants or lubricants; overfueling;
overspeeding; lack of maintenance of
cooling, lubricating or intake systems;
improper storage, starting, warm-up, run-
in or shut down practices; unauthorized
modifications to the engine. The vehicle
warrantor is also not responsible for
failures caused by incorrect oil or fuel or
by water, dirt or other contaminants in
the fuel or oil. The vehicle warrantor is
not responsible for failures resulting from
improper repair or the use of parts which
are not Genuine Mercedes-Benz approved
parts.
The vehicle warrantor is not responsible
for the material and labor costs of
emission control parts and assemblies
replaced during scheduled manitenance
of the vehicle as specified in the
Maintenance Booklet.
THIS WARRANTY, TOGETHER WITH
THE EXPRESS LIMITED WARRANTIES
ARE THE SOLE AND EXCLUSIVE
WARRANTIES MADE BY THE VEHICLE
WARRANTOR. THERE ARE NO OTHER
WARRANTIES, EXPRESS OR IMPLIED, OR
OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE.
Service and Warranty