Problems with the engine
Problem Possible causes/consequences and
0050
0050Solutions The engine does not
start.
The starter motor can
be heard. There is air in the fuel system.
X
Turn the key back to position 0in the ignition lock before
attempting to start the engine again.
X Start the engine again.
Please bear in mind that lengthy and frequent starting attempts
will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can
be heard. The reserve
fuel warning lamp is lit
and the fuel gage is at
0. The fuel tank has been run dry.
X
Refuel the vehicle.
If you drive until the fuel tank is completely empty, air may get into
the fuel system. If the engine does not start after refueling, bleed
the fuel system as follows:
X Turn the key to position 2in the ignition for approximately
10 seconds.
X Start the engine continuously for a maximum of 60 seconds.
If the engine does not start:
X Wait approximately 2 minutes.
X Restart the engine continuously for a maximum of 60 seconds.
X If the engine still fails start, do not continue trying to start it.
X Consult a qualified specialist workshop. The vehicle cannot be
driven at a speed
exceeding 5 mph
(8 km/h).
The yellow
00B9engine
diagnostic lamp and
the yellow 00E2DEF
indicator lamp 2
light
up. The exhaust gas aftertreatment is faulty, an emission-relevant
malfunction has occurred or the DEF reserve has been used up.
This malfunction or defect can damage the exhaust gas after-
treatment.
X
Observe the messages in the display:
R
on vehicles without steering-wheel buttons (Y page 202)
R on vehicles with steering-wheel buttons (Y page 213) and
(Y page 213). The engine does not
start.
The starter motor can-
not be heard. The battery isolating switch is switched off.
X
Switch on the power supply (Y page 136).2
Only vehicles without steering-wheel buttons. Driving
143Driving and parking Z
Problem Possible causes/consequences and
0050
0050Solutions The engine does not
start.
The starter motor can-
not be heard. The on-board voltage is too low. The battery is too weak or dis-
charged.
X
Jump-start the vehicle (Y page 278).
If the engine cannot be jump-started, the starter motor is faulty.
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can-
not be heard. The battery is discharged or faulty.
X
Check the battery for damage.
X Charge the battery (Y page 266).Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R, the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
! Vehicles with automatic transmission
may roll only briefly in the neutral position
N. Prolonged rolling of the wheels, e.g.
when being towed, will result in transmis-
sion damage. Selector lever
005D
Park position with parking lock
005E Reverse gear
005C Neutral
005B Drive
The display in the instrument cluster shows
the present selector lever position or the cur-
rent shift range:
R on vehicles with steering wheel buttons
(Y page 189)
R on vehicles without steering wheel buttons
(Y page 184) 144
Automatic transmissionDriving and parking
X
To derestrict the shift range: press and
hold the selector lever towards D+until D
D
appears in the display again.
The automatic transmission shifts from the
current shift range directly to D.
X To select the optimum shift range: press
and hold the selector lever to the left
towards D–.
The automatic transmission will shift to a
range which allows easy acceleration and
deceleration. To do this, the automatic
transmission will shift down one or more
gears. Shift ranges
When the selector lever is in position Dyou
can restrict or derestrict the shift range for
the automatic transmission.
X To extend/restrict the shift range: press
the selector lever briefly to the right
towards D+or left towards D–.
The display shows the selected shift range.
The automatic transmission shifts only as
far as the relevant gear.
i If the maximum engine speed for the
restricted shift range is reached and you
depress the accelerator pedal, the auto-
matic transmission will not shift up. Driving situations
0038
Use the braking effect of the engine
on steep downhill gradients and for
driving:
R
on steep mountain roads
R in mountainous terrain
R in arduous conditions 0037
Use the braking effect of the engine
on extremely steep downhill gradi-
ents and long downhill stretches. Driving tips
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R lots of throttle: later upshifts
Kickdown Use kickdown for maximum acceleration:
X
Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to the
next gear down, depending on the engine
speed.
X Ease off on the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts up again.
Maneuvering Maneuvering in a tight space:
X
Control the vehicle's speed by braking
carefully.
X Depress the accelerator pedal slightly and
evenly.
i You can shift back and forth between
drive position Dand reverse gear Rat low
speeds without applying the brakes. This
can help you, for example when rapidly
maneuvering the vehicle or rocking it out of
snow or slush.
Towing a trailer X
Drive at moderate engine speeds on steep
uphill gradients.
X Depending on the uphill or downhill gradi-
ent, shift down to a shift range adapted to
the driving situation (Y page 146), even if
cruise control is activated. 146
Automatic transmissionDriving an
d parking
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle covers
a distance of 44 feet (approximately 14 m)
every second. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
! Always observe the ground clearance of
the vehicle and avoid obstacles. On vehi-
cles with a step, ground clearance is further
restricted. Obstacles can damage the vehi-
cle.
If you must drive over obstacles, drive espe-
cially slowly and carefully. If necessary,
have another person direct you.
Drive sensibly – save fuel In order to save fuel, observe the following
tips:
X
The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof carriers when they are not
needed.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic and in
mountainous terrain. Overrun cutoff If you are in overrun mode and take your foot
off the accelerator pedal, the fuel supply is
cut off when the engine speed is out of the
idle speed control range.
Drinking and driving
G
WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent are greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous substances in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the
manufacturer's specifications. Any work on
the engine should therefore be carried out by
qualified and authorized technicians at a
Sprinter dealer.
The engine settings must not be changed
under any circumstances. In addition, all spe-
cific maintenance work must be carried out
at regular intervals and in accordance with
the service requirements of the dealer listed 154
Driving tipsDriving and parking
When loading your vehicle for driving off-road
or on a construction site, keep the vehicle's
center of gravity as low as possible.
Checklist before driving off-road X
Check the fuel and DEF levels
(Y page 183) and top up (Y page 150).
X Engine: check the oil level (Y page 252)
and add oil (Y page 254).
Before driving up or down steep gradients,
fill the oil to the maximum level.
i If you drive up or down steep gradients,
the 00B2 symbol may appear in the display.
The engine operating safety is not put at
risk if you have filled the engine oil to the
maximum level before the journey.
X Vehicle tool kit: check that the jack is
working (Y page 276).
X Make sure that a wheel bolt wrench
(Y page 276), wooden underlay for the
jack, a robust tow cable and a folding spade
are carried in the vehicle.
X Wheels and tires: check the tire tread
depth (Y page 287) and tire pressure
(Y page 290).
Rules for driving off-road !
Always bear the vehicle's ground clear-
ance in mind and avoid obstacles, e.g. deep
ruts.
Obstacles may damage the following parts
of the vehicle:
R the chassis
R the drive train
R the fuel and supply tanks
For this reason, you should always drive
slowly when driving off-road. If you have to
drive over obstacles, have the co-driver
direct you.
i We recommend that you additionally
carry a shovel and a recovery rope with
shackle in the vehicle. R
Ensure that loads and items of luggage are
securely stowed or lashed down
(Y page 242).
R Before driving off-road, stop the vehicle and
shift to a low gear.
R If the surface demands it, temporarily deac-
tivate ASR when pulling away (Y page 60).
R Only drive off-road with the engine running
and a gear engaged.
R Drive slowly and smoothly. Walking pace is
necessary in many situations.
R Avoid spinning the drive wheels.
R Make sure that the wheels always remain
in contact with the ground.
R Drive with extreme care over unknown ter-
rain where you can only see for a short dis-
tance. As a precaution, get out of the vehi-
cle to take a look at the route to be taken
in advance.
R Check the water depth before fording.
R Watch out for obstacles (e.g. rocks, holes,
tree stumps and ruts).
R Avoid edges where the surface could crum-
ble or break away.
Checklist after driving off-road !
If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
Off-road driving places a higher demand on
your vehicle than normal road operation.
Check your vehicle after driving on rough ter-
rain. By doing so you will notice any damage
in good time and reduce the risk of an acci-
dent for yourself and other road users. Clean
your vehicle thoroughly before driving on pub-
lic roads.
Observe the following points after driving off-
road, on construction sites and before driving
on public roads:
X Activate ASR (Y page 60).
X Clean the headlamps and tail lamps and
check them for damage. 160
Driving tipsDriving and parking
Problems with cruise control
Problem Possible causes/consequences and
0050
0050Solutions On vehicles with steer-
ing wheel buttons, the
speed cannot be set
when cruise control is
activated. The display is showing a message of high priority and cannot
therefore show a change in speed.
X
Proceed as instructed by the message in the display.
X Deactivate cruise control Lane Tracking package
Blind Spot Assist General notes
Blind Spot Assist uses a radar sensor system
to monitor the areas on both sides of your
vehicle. It supports you from speeds of
approximately 20 mph (30 km/h). A warning
display in the exterior mirrors draws your
attention to vehicles detected in the moni-
tored area. If you then switch on the corre-
sponding turn signal to change lane, you will
also receive an optical and audible collision
warning. For this purpose, Blind Spot Assist
uses sensors in the rear bumper and behind
the protective strips of the B-pillars.
Important safety notes G
WARNING
Blind Spot Assist does not react to:
R vehicles overtaken too closely on the side,
placing them in the blind spot area
R vehicles which approach with a large speed
differential and overtake your vehicle
As a result, Blind Spot Assist may not give
warnings in such situations. There is a risk of
an accident.
Always observe the traffic conditions care-
fully, and maintain a safe lateral distance.
Blind Spot Assist is only an aid. It may fail to
detect some vehicles and is no substitute for
attentive driving.
i USA only: This device has been approved by the FCC
as a "Vehicular Radar System". The radar
sensor is intended for use in an automotive
radar system only. Removal, tampering, or
altering of the device will void any warran-
ties, and is not permitted by the FCC. Do
not tamper with, alter, or use in any non-
approved way.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Monitoring range of the sensors
In particular, the detection of obstacles can
be impaired in the case of:
R dirt on the sensors or anything else cover-
ing the sensors
R poor visibility, e.g. due to fog, heavy rain or
snow
R narrow and short vehicles, e.g. motorcy-
cles or bicycles
R very wide lanes
R narrow lanes
R vehicles not driving in the middle of their
lane
R barriers or other road boundaries
Vehicles in the monitoring range are then not
indicated. 164
Driving systemsDriving and parking
Blind Spot Assist monitors the area approx-
imately 10 ft (3.0 m) behind your vehicle and
approximately 11.5 ft (3.5 m) to each side of
it. For this purpose, Blind Spot Assist uses
radar sensors in the rear bumper and behind
the protective strips of the B-pillars.
If the lanes are narrow, vehicles driving in the
lane beyond the lane next to your vehicle may
be indicated, especially if the vehicles are not
driving in the middle of their lane. This may
be the case if the vehicles are driving on the
inner side of their lane.
Due to the nature of the system:
R a clear warning situation may not occur.
The yellow indicator lamp on the relevant
side of the vehicle will then light up.
R warnings may be issued in error when driv-
ing close to crash barriers or similar solid
lane borders.
R warnings may be interrupted when driving
alongside particularly long vehicles, for
example trucks, for a prolonged time.
The four sensors of Blind Spot Assist are inte-
grated into the rear bumper and behind the
protective strips of the B-pillars. Make sure
that the bumper and protective stripping are
free of dirt, ice or slush in the vicinity of the
sensors. The radar sensors must not be cov-
ered, for example by cycle racks or overhang-
ing loads. Have the function of the radar sensors
checked at a qualified specialist workshop:
R
after a severe impact
R in the event of damage to the bumper
R in the event of damage to the protective
strips of the B-pillars
Blind Spot Assist may otherwise not work
properly.
Indicator and warning display
Blind Spot Assist is not active at speeds below
approximately 20 mph (30 km/h). Vehicles in
the monitoring range are then not indicated. 0043
Yellow indicator lamp/red warning lamp
If yellow indicator lamp 0043lights up:
R you are driving at less than 20 mph
(30 km/h)
R Blind Spot Assist is deactivated
R Blind Spot Assist is malfunctioning
R there is no clear warning, depending on the
situation
Blind Spot Assist is active from a speed of
20 mph (30 km/h). If a vehicle is detected in
the blind spot monitoring range, red warning
lamp 0043on the corresponding side lights up.
This warning occurs when a vehicle enters the
blind spot monitoring range from behind or
from the side. When you overtake a vehicle,
the warning only occurs if the difference in
speed is less than 14 mph (22 km/h).
Yellow indicator lamp 0043goes out if reverse
gear is engaged. Blind Spot Assist is then
deactivated. Driving systems
165Driving and parking Z
You should always steer, brake or accelerate
yourself, in particular if warned by Lane Keep-
ing Assist.
Lane Keeping Assist may not work properly
or may not work at all if the vehicle is incor-
rectly loaded (Y page 242).
If you fail to adapt your driving style, Lane
Keeping Assist can neither reduce the risk of
accident nor override the laws of physics.
Lane Keeping Assist cannot take into account
road, weather or traffic conditions. Lane
Keeping Assist is only an aid. You are respon-
sible for the distance to the vehicle in front,
for vehicle speed, braking in good time and
for staying in your lane.
Lane Keeping Assist does not keep your vehi-
cle in its lane.
The system may be impaired or may not func-
tion if:
R there is poor visibility, e.g. due to insuffi-
cient illumination of the road, or due to
snow, rain, fog or spray
R there is glare, e.g. from oncoming traffic,
the sun or reflection from other vehicles
(e.g. if the road surface is wet)
R the windshield is dirty, fogged up, damaged
or covered, for instance by a sticker, in the
vicinity of the camera
R no, or several, unclear lane markings are
present for one lane, e.g. in a construction
area
R the lane markings are worn away, dark or
covered up, e.g. by dirt or snow
R the distance to the vehicle in front is too
small and the lane markings thus cannot be
detected
R the lane markings change quickly, e.g.
lanes branch off, cross one another or
merge
R the road is narrow and winding
R there are highly variable shade conditions
on the road
A warning may be given if a front wheel
passes over a lane marking. In addition, a warning tone sounds and the
00B0indicator
lamp in the instrument cluster lights up.
Activating/deactivating Lane Keeping
Assist
Lane Keeping Assist is automatically acti-
vated when you start the engine.
X To deactivate: press the button in
the center console (Y page 37).
On vehicles without steering wheel but-
tons:
OFF OFF flashes briefly in the display and the
00B0 indicator lamp in the instrument clus-
ter flashes and then lights up continuously.
On vehicles with steering wheel but-
tons:
The message: Lane Keeping Assist Lane Keeping Assist
deactivated
deactivated appears in the display and
the 00B0 indicator lamp in the instrument
cluster flashes and then lights up contin-
uously.
Lane Keeping Assist is deactivated.
X To activate: press the button in the
center console again (Y page 37).
On vehicles without steering wheel but-
tons:
ON ON flashes briefly in the display and the
00B0 indicator lamp in the instrument clus-
ter flashes and then goes out.
On vehicles with steering wheel but-
tons:
The message: Lane Keeping Assist Lane Keeping Assist
activated
activated appears in the display and the
00B0 indicator lamp in the instrument clus-
ter flashes and then goes out.
Lane Keeping Assist is activated.
A Lane Keeping Assist warning is suppressed
if:
R a driving safety system intervenes, such as
ABS, BAS or ESP ®
.
R you have set the turn signal and a lane
change is detected. In this case, the warn- Driving systems
167Driving and parking Z