2014 MERCEDES-BENZ SPRINTER transmission

X
Briefly pull the cruise control lever towards
you 0044.
X Release the accelerator pedal.
Cruise control is activated and resumes the
vehicle's speed to the last speed stored.
i When you pull the cruise control level
towards you for the first time after starting
the engine, cruise control adopts the cur-
rent speed.
Setting the speed It may be a moment before the vehicle starts
to accelerate or brake to the set speed. Take
this delay into account when setting the
speed.
X Briefly push the cruise control lever
upwards 0043to increase the speed or down-
wards 0087to reduce the speed.
The last speed stored is increased/
reduced in increments of 1 mph (1 km/h).
Or
X Press and hold the cruise control lever
up 0043 or down 0087until the desired speed
has been reached.
X Release the cruise control lever.
The current speed is stored.
i Cruise control is not deactivated if you
depress the accelerator pedal. If you accel-
erate briefly to overtake, for example,
cruise control resumes the vehicle’s speed
to the last speed stored after you have fin-
ished overtaking.
Deactivating cruise control There are various ways to deactivate cruise
control:
X Briefly press the cruise control lever for-
wards 0085.
Or
X Apply the brakes.
The last speed set remains stored. The last
speed stored is deleted when you switch off
the engine. Cruise control is deactivated automatically
when:
R
you apply the brakes
R you apply the parking brake and the 0066
indicator lamp in the instrument cluster
lights up
R you are driving slower than 20 mph
(30 km/h)
R you shift the automatic transmission to
neutral position Nwhile the vehicle is in
motion
R ESP ®
or ASR intervenes
R there is a malfunction in the ESP ®
, ASR or
ABS system Driving systems
163Driving and parking Z

installed and secured correctly before every
journey.
If your vehicle is equipped with a Sprinter
trailer tow hitch, you need a ball coupling that
is approved for the trailer tow hitch.
When mounting and removing the approved
ball coupling, observe the relevant informa-
tion in the operating instructions of the ball
coupling manufacturer.
If you cannot mount the ball coupling cor-
rectly, remove it. In this case, the ball cou-
pling may not be used for towing a trailer.
Notes on the permissible dimensions and
weights can also be found on the identifica-
tion plate of the trailer tow hitch. You can
obtain advice from a qualified specialist work-
shop. Coupling up a trailer
! Do not connect the trailer's brake system
(if featured) to the hydraulic brake system
of the towing vehicle, as the latter is equip-
ped with an anti-lock brake system. Doing
so will result in a loss of function of the
brake systems of both the vehicle and the
trailer. Trailer coupled ready for use
X
Make sure the selector lever of the auto-
matic transmission is in position P.
X Apply the parking brake of the vehicle.
X Close all doors. X
Position the trailer horizontally behind your
vehicle.
i The height of the ball neck changes
according to the load on the vehicle. In this
case, use a trailer with a height-adjustable
trailer drawbar.
X Couple the trailer.
X Establish all electrical and other connec-
tions to the trailer.
X Remove the objects that are preventing the
trailer from rolling, e.g. wheel chocks.
X Release the trailer parking brake.
i The subharness of the vehicle has a cable
connection to the brake lamp indicator
lamp.
Observe the maximum permissible trailer
dimensions (width and length).
Most federal states and all Canadian provin-
ces require by law:
R safety chains between the towing vehicle
and the trailer. The chains should be cross-
wound under the trailer drawbar. They must
be fastened to the vehicle's trailer cou-
pling, not to the bumper or the axle.
Leave enough slack in the chains. This
allows you to drive round tight corners.
R a separate brake system for certain types
of trailer.
R a safety switch for braked trailers. Find out
the specific requirements according to the
applicable laws.
If the trailer detaches from the towing vehi-
cle, the safety switch applies the trailer's
brakes. Towing a trailer
There are numerous legal requirements con-
cerning the towing of a trailer, e.g. speed
restrictions. Make sure your vehicle/trailer
combination complies with local laws. This
not only means where you live, but also any-
where you are driving to. Information is avail-
able from the police and local authorities. 176
Towing a trailerDriving and parking

Observe the following when towing a trailer:
R Practice driving around bends, stopping
and backing up at a place where there is no
traffic. This enables you to gain experience
and get used to the new handling charac-
teristics.
R Before driving, check:
-that the trailer tow hitch and ball cou-
pling are secure
- that the safety switch for a braked trailer
is functioning properly
- that the safety chains are secure and not
damaged
- that the electrical connections are
secure
- that the lights are working
- that the wheels are in good order and the
tire pressure is correct
R Adjust the exterior mirrors to provide an
unobstructed view of the rear section of the
trailer.
R If the trailer has electronically controlled
brakes, pull the vehicle/trailer combina-
tion away carefully. Brake manually using
the brake controller and check that the
brakes are working.
R Secure the load on the trailer according to
the applicable specifications and current
standards on securing loads
(Y page 244).
R When driving with a trailer, check at regular
intervals that the load is secured and that
the brakes and lights are working.
R Bear in mind that the handling will be less
stable when towing a trailer than when driv-
ing without one. Avoid sudden steering
movements.
R The vehicle/trailer combination is heavier,
accelerates more slowly and has a
decreased gradient climbing capability and
a longer braking distance.
It is more susceptible to crosswinds and
requires cautious steering.
R If possible, do not brake suddenly, but
rather moderately at first so that the trailer can activate its brakes. Then increase the
force on the brake pedal.
R If the automatic transmission repeatedly
shifts between gears when driving on
inclines, restrict the shift range. Select shift
range 4,3,2or 1.
Driving in a low gear and at a low speed
reduces the risk of damaging the engine.
R When driving on a downhill gradient, shift
to a low gear and take advantage of the
engine's braking effect.
Avoid continuous brake application as this
may overheat the vehicle brakes and, if
installed, the trailer brakes.
R If the coolant temperature increases dra-
matically while the air-conditioning system
is switched on, switch off the air-condition-
ing system.
Coolant heat can also be dissipated by
switching the airflow and the temperature
of the heater/air conditioning to the maxi-
mum level. Open the windows if necessary.
R When overtaking, pay particular attention
to the extended length of your vehicle/
trailer combination.
Due to the length of your vehicle/trailer
combination you need an additional dis-
tance before you can return to your original
lane. Uncoupling a trailer
G
WARNING
If you uncouple a trailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is a risk of injury.
Do not uncouple a trailer if the overrun brake
is engaged.
! Do not disconnect a trailer with an
engaged overrun brake. Otherwise, your
vehicle could be damaged by the rebound-
ing of the overrun brake. Towing a trailer
177Driving and parking Z

X
Make sure the selector lever of the auto-
matic transmission is in position P.
X Apply the parking brake of the vehicle.
X Close all doors.
X Apply the parking brake of the trailer.
X In addition, secure the trailer against rolling
away with a wheel chock or similar object.
X Remove the trailer cable and safety chains
and decouple the trailer. Permissible trailer loads and trailer
drawbar noseweights
Weight information !
On vehicles with a permissible gross vehi-
cle weight of 11030 lbs (5003 kg), the per-
missible gross combination weight is less
than the total of the permissible gross vehi-
cle weight and the permissible trailer load.
Exceeding the permissible gross combina-
tion weight can lead to damage to the driv-
etrain, to the transmission or to the trailer
tow hitch.
If the vehicle or the trailer is fully laden, the
relevant value for the permissible gross
vehicle weight or the permissible trailer
load is therefore lower. In this case, the
trailer or the vehicle may only be partially
loaded.
The gross trailer weight (GTW) is calculated
by adding the weight of the trailer to the
weight of the load and equipment.
The maximum gross vehicle weight is vehicle-
specific and equipment-dependent:
5,000 lbs (2,268 kg) or 7,500 lbs (3,402 kg).
The maximum permissible trailer drawbar
noseweight on the ball coupling is 500 lbs
(227 kg) or 750 lbs (340 kg). The actual nose-
weight may not exceed the value given on the
identification plates of the trailer tow hitch or
the trailer. If the values vary, the lowest value
always applies.
The gross combination weight rating (GCWR)
is calculated by adding the gross weight of the trailer to the gross vehicle weight including a
driver's weight of approximately 150 lbs
(68 kg). The permissible Gross Combination
Weight Rating is vehicle-specific and depends
on the equipment level.
When driving with a trailer, you should not
exceed the permitted Gross Combination
Weight Rating (GCWR).
The permissible values, which must not be
exceeded, can be found in your vehicle docu-
ments and on the trailer tow hitch type plates
for the trailer and the vehicle (Y page 319).
The basic values approved by the manufac-
turer can also be found in the "Technical data"
section (Y page 332). If the values vary, the
lowest value always applies.
Loading a trailer !
Utilize the maximum permissible nose-
weight as fully as possible. Do not allow the
weight to fall below the minimum permis-
sible noseweight, otherwise the trailer may
come loose.
R You must distribute the load on the vehicle
and trailer so that the permitted maximum
values for the gross vehicle weight (GVWR),
gross trailer weight (GTW) and gross com-
bined weight (GCWR) as well as permitted
gross axle loads (GAWR) and noseweight
(TWR) of your vehicle are not exceeded.
R Add the drawbar noseweight on the ball
coupling (TWR) to the rear axle load. This
will prevent you from exceeding the per-
missible gross axle weight (GAWR).
R Add the drawbar noseweight on the ball
coupling (TWR) to the vehicle payload. This
will prevent you from exceeding the per-
missible gross vehicle weight (GVWR).
Checking the vehicle and trailer weight R
Make sure the weights of the towing vehicle
and the trailer comply with the maximum
permissible values. Have the vehicle/
trailer combination weighed on a calibrated
weighbridge. The vehicle/trailer combina- 178
Towing a trailerDriving and parking

DEF gauge
Vehicles without steering wheel but-
tons If the supply of DEF is less than 1.5 US gal
(5.5 l), the 00E2indicator lamp lights up and
the 0099 dEF Chk
dEF Chk display message appears.
If the supply of DEF falls below the reserve
range of 0.8 US gal (3.0 l), the 00E2indicator
lamp lights up and the 0099StArtS RExx
StArtS RExx
display message appears. In the display, xx
xx
corresponds to the number of possible
remaining engine starts (16 16to0
0).
Further information on DEF consumption can
be found in the "Service products and filling
capacity" section (Y page 324).
Vehicles with steering wheel buttons If the supply of DEF is less than 1.5 US gal
(5.5 l), the Check Diesel Exhaust Fluid
Check Diesel Exhaust Fluid
See
See Operator's
Operator's Manual
Manualmessage is shown
in the display.
If the supply of DEF falls below the reserve
range of 0.8 US gal (3.0 l), the 00E2xx
xx
starts remaining starts remaining message is displayed. In
the display, xx
xxcorresponds to the number of
possible remaining engine starts ( 16
16to0
0).
Further information on DEF consumption can
be found in the "Service products and filling
capacity" section (Y page 324).On-board computer (vehicles without
steering wheel buttons) Operating the on-board computer
General notes The on-board computer is activated as soon
as you turn the key to position 1in the ignition
lock.
The on-board computer shows vehicle infor-
mation and settings in the display. You can control the display and the settings
in the on-board computer using the adjust-
ment buttons on the instrument cluster.
Standard display
0043
Odometer
0044 Trip odometer
0087 Clock
0085 Outside temperature or digital speedom-
eter
0083 Fuel gage (Y page 183)
0084 Selector lever position or current shift
range with automatic transmission
(Ypage 144)
X To call up the standard display: turn the
key to position 2in the ignition lock.
X Press the 0079menu button for longer than
one second.
The information shown in the display
changes from the outside temperature to
the digital speedometer. Menus in the on-board computer
Overview If you wish to exit a menu and go to the stand-
ard display:
X
Press the 0079menu button for longer than
1 second.
Or
X Do not press any button for 10 seconds.
The display accepts the changed settings. 184
On-boa
rdcompu ter (vehicles without steering wheel buttons)On-board computer and displays

Telephone menu
Introduction G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for
the country in which you are currently driving
when operating a mobile phone in the vehicle.
If it is permitted to operate a mobile phone
while the vehicle is in motion, only operate it
when road and traffic conditions permit.
If you have connected a mobile phone to the
Sprinter hands-free system, you can operate
it using the functions in the TEL
TEL menu.
X Switch on the mobile phone (see the sep-
arate operating instructions).
X Switch on the audio equipment (see the
separate operating instructions).
X Establish a Bluetooth ®
connection
between the mobile phone and the audio
equipment (see the separate operating
instructions).
X Press the 0080or007F button on the steer-
ing wheel to select the TEL
TEL menu.
X When Please enter PIN: Please enter PIN: appears in the
display, enter the PIN using the mobile
phone or audio equipment.
The mobile phone searches for a network.
The display remains blank during this time.
You will see the mobile phone operational
readiness display once the mobile phone
has found a network.
i You can obtain further information about
suitable mobile phones and connecting mobile phones via Bluetooth
®
at any quali-
fied specialist workshop.
i If the mobile phone operational readiness
symbol goes out, your vehicle is outside of
the transmission and reception range.
Accepting a call X
Press the 0061button on the steering
wheel to accept an incoming call.
The display shows the call duration.
Rejecting or ending a call X
Press the 0076button on the steering
wheel to reject or end a call.
The caller then hears the engaged tone.
The display shows the mobile phone opera-
tional readiness symbol again.
Dialing a number from the phone book You can use the mobile phone to enter new
telephone numbers into the phone book (see
the separate operating instructions). If your
mobile phone is able to receive calls, you can
search for and dial a number from the phone
book.
Using the steering wheel buttons
X
Use the 0080or007F buttons to select the
TEL TEL menu.
The display shows the mobile phone opera-
tional readiness symbol.
X Press the 0041or0068 buttons to switch
to the phone book.
The on-board computer reads the phone
book stored on the SIM card or in the
mobile phone. This may take more than a
minute.
When the message is no longer displayed,
reading has ended. 198
On-board computer (vehicles
with steering wheel buttons)On-boardcomputer and displays

R
Only use jumper cables that have a suffi-
cient cross-section and insulated terminal
clamps.
R If the battery is fully discharged, attach the
battery of another vehicle for a few minutes
before attempting to start. This charges the
empty battery a little.
R Make sure that the two vehicles do not
touch.
Make sure that:
R the jumper cables are not damaged.
R bare parts of the terminal clamps do not
come into contact with other metal parts
while the jumper cables are connected to
the battery.
R the jumper cables cannot come into con-
tact with parts such as the V-belt pulley or
the fan. These parts move when the engine
is started and while it is running.
i Jumper cables and further information
regarding jump starting can be obtained at
any qualified specialist workshop. Before connecting the jumper cables
On vehicles with a battery main switch, check
whether the battery main switch is switched
on (Y page 136).
X Apply the parking brake.
X Move the selector lever of the automatic
transmission to position P.
X Switch off all electrical consumers, e.g.
audio equipment, blower.
X Turn the key to position 0in the ignition
lock and remove it (Y page 137).
X Open the hood (Y page 250). Tow-starting and towing away
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per-
missible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 319).
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged. Tow-starting and towing away
279Breakdown assistance Z

!
Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Ensure that the tow cable is not longer
than legally permitted. Mark the tow
cable in the middle, e.g. with a white
cloth (30 x 30 cm). This will make other
road users aware that the vehicle is being
towed.
R Only secure the tow cable to the towing
eye.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a
distance so that the tow rope does not
sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise dam-
age the vehicle.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
Observe the legal requirements for the rele-
vant country when towing.
It is preferable to have the vehicle trans-
ported on a transporter or trailer instead of
towing it.
The automatic transmission selector lever
must be in the Nposition when towing the
vehicle.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot move the selector lever to position
N on vehicles with automatic transmission.
i Switch off the automatic locking feature
before the vehicle is towed (Y page 71). You
could otherwise lock yourself out of the
vehicle when pushing or towing away the
vehicle. Installing/removing the towing eye
The fixture for the front towing eye is located in the
bumper.
Rear towing eye under the bumper, attached to the
chassis
Your vehicle may be equipped with rear tow-
ing eye 0044. If you tow or tow-start a vehicle,
attach the towing device to rear towing
eye 0044.
If your vehicle is equipped with a trailer tow
hitch, attach the towing device to the trailer
tow hitch (Y page 173).
Installing the front towing eye
X Take the towing eye and screwdriver from
the vehicle tool kit (Y page 276).
X Press cover 0043and remove cover 0043from
the opening.
You will see the fixture for the towing eye.
X Screw in the towing eye clockwise to the
stop.
X Insert screwdriver into the towing eye and
tighten it. 280
Tow-starting and towing awayBreakdown assistance