
is not visible from the outside. Components
that have been damaged in this way can unex-
pectedly fail or no longer be able to assimilate
the loads occurring in the event of an acci-
dent. If the underbody paneling is damaged,
flammable material, such as leaves, grass or
twigs, could collect between the underbody
and underbody paneling. These materials
could ignite if they remain in contact with hot
components of the exhaust system for an
extended period. Have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If you become aware when
continuing the journey that driving safety has
been effected, stop as soon as possible in
accordance with the traffic conditions. In
such cases, consult a qualified specialist
workshop. Adapt your driving style to the off-
road driving conditions. Drive carefully. Have
any vehicle damage rectified at a qualified
specialist workshop as soon as possible. Declaration of conformity
Radio-based vehicle components USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Oper-
ation is subject to the following two condi-
tions: 1) These devices may not cause harm-
ful interference. 2. This device must accept
any interference received, including interfer-
ence that may cause undesired operation.
Changes or modifications not expressly
approved by the party responsible for com-
pliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: 1) These devices
may not cause harmful interference, and 2)
these devices must accept any interference
received, including interference that may
cause undesired operation of the device". Digital speedometer and odometer
Do not modify the vehicle's electronically
stored odometer by tampering with the elec-
tronics.
If you sell your vehicle, inform the buyer about
any changes to the total distance reading, for
example after replacing the speedometer.
Failure to do so may constitute a punishable
offense under national legislation. Changing the engine power output
! Increases in engine power can:
R change the emission values
R cause malfunctions
R cause consequential damage
The operating reliability of the engine is not
guaranteed in all cases.
Any tampering with the engine management
system in order to increase the engine power
output will lead to the loss of the New Vehicle
Limited Warranty and other warranty entitle-
ments.
If you sell the vehicle, inform the purchaser
about the changes to the engine power out-
put of the vehicle. If you do not inform the
buyer, this may constitute a punishable
offense under national legislation. Diagnostics connections
All diagnostics connections are only intended
for the connection of diagnostic equipment at
a qualified specialist workshop. G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle. Introduction
25 Z

G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and a device
which is connected to the on-board diag-
nostics connection is being used, the bat-
tery may discharge.
Connecting equipment to the diagnostics
connections can lead to emissions monitor-
ing information being reset. The possible out-
come may be that the vehicle no longer fulfills
the emissions laws and regulations. This may
be a criminal offense or breach of road traffic
regulations in certain countries. Qualified specialist workshops
An authorized Sprinter Dealer is a qualified
specialist workshop. A qualified specialist
workshop has the necessary specialist knowl-
edge, tools and qualifications to correctly
carry out the work required on the vehicle.
This is especially the case for work relevant
to safety.
Observe the information in the Maintenance
Booklet.
The following work should always be carried
out at qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications as well as installations and
alterations
R work on electronic components For this reason, we recommend an authorized
Sprinter Dealer. Proper use
G
WARNING
Gases and fluids from substances that con-
stitute a health hazard or react aggressively
can escape even from securely closed con-
tainers. When transporting such substances
in the vehicle interior, your ability to concen-
trate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical component system failures may
also result. There is a risk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These include:
R solvents
R fuel
R oils and greases
R cleaning agents
R acids
There are various warning stickers affixed to
your vehicle. If you remove warning stickers,
others may fail to recognize the dangers.
Leave the warning stickers in their original
position.
Observe the following information when oper-
ating your vehicle:
R the safety information in these instructions
R the “Technical data“ section in this Opera-
tor's Manual
R traffic rules and regulations
R motor vehicle laws and safety standards 26
Introduction

Exhaust gas aftertreatment
The exhaust gas aftertreatment requires a
reducing agent known as Diesel Exhaust Fluid
(DEF) in order to function correctly. Filling up
the DEF tank is usually part of the service
scope. DEF consumption depends on opera-
tional and driving conditions and it is not nec-
essary to wait until the next scheduled
service to replenish the fluid. Fluid should be
added regularly to the DEF supply reservoir
during vehicle operation or, at the latest, after
receiving the first warning message via the
on-board computer.
To conform to emission regulations, you must
operate the vehicle with DEF and refill the
supply regularly. The engine management
recognizes attempts to operate the vehicle
without DEF, with thinned DEF or with
another reducing agent. After previous warn-
ing messages, the engine management then
prevents a further engine start.
If the DEF level drops below 1.5 US gal
(5.5 l), the first warning message is issued
and a warning tone sounds. After the mes-
sage appears for the first time, and under
normal driving conditions, the remaining DEF
reserve will last for approximately
1000 miles (1600 km) before the next mes-
sage.
After that, the 0.8 US gal (3.0 l)reserve mark
is reached. Once the reserve range has been
reached, you will receive the next warning
message and you will hear a series of warning
tones. After the first message, the DEF
reserve will last for approximately
1,200 miles (1,900 km) until the next mes-
sage is shown. However, you will only be able
to start the engine another 16 times.
You should immediately add 2.0 US gal
(7.6 l) of DEF (Y page 150) or have the DEF
supply reservoir filled at a qualified specialist
workshop.
When the number of remaining engine starts
is 0
0 the engine management prevents the
vehicle being driven at a speed exceeding 5 mph (8 km/h). The
Idle Mode Idle Modemessage
appears in the multifunction display:
If the 00B9 Check Engine indicator lamp lights
up, the exhaust gas aftertreatment is faulty or
an emission-related malfunction has occur-
red (Y page 213). You will then only be able
to drive a maximum 50 mi (80 km) before the
engine management restricts the number of
starts remaining.
If the exhaust gas aftertreatment is faulty,
have it checked and repaired at a qualified
specialist workshop.
Further information on DEF can be found in
the "Refueling" (Y page 149) and "Service
products and capacities" (Y page 324) sec-
tions. Attachments, bodies, equipment and
conversions
General notes !
For safety reasons, have add-on equip-
ment manufactured and installed accord-
ing to the Sprinter body/equipment mount-
ing directives in force. These body/equip-
ment mounting directives ensure that the
chassis and the body form one unit and that
maximum operating and road safety is ach-
ieved.
We recommend for safety reasons that:
R you carry out no other modifications to
the vehicle.
R you obtain the agreement of the distrib-
utor named on the inside of the front
cover for any deviations from the
approved body/equipment mounting
directives.
Approval from certified inspection agen-
cies or official approvals cannot rule out
risks to your safety.
We recommend that you use genuine
Mercedes-Benz parts as well as conversion
parts and accessories that have been specif-
ically approved by Mercedes-Benz for the
type of vehicle. Introduction
27 Z

These parts have been specially tested to
establish their safety, reliability and suitabil-
ity.
Further information can be obtained at any
authorized Sprinter Dealer.
Notes on the radiator Even seemingly small changes to the vehicle,
such as attaching a radiator trim for winter
driving, is not permitted. Do not cover up the
radiator. Do not use thermal mats, insect pro-
tection covers or anything similar.
Otherwise, the values of the diagnostic sys-
tem may be affected. Some of these values
are legally prescribed and must always be
correct.
Information on the cargo compartment
floor !
The wooden or plastic cargo area floor fit-
ted at the factory is an integral component
of the vehicle structure. The vehicle body
could be damaged if you have the load area
floor removed. This then affects the secur-
ing of loads and the maximum loading
capacity of the lashing points is no longer
guaranteed.
Therefore, do not have the load area floor
removed.
Sprinter body/equipment mounting
directives G
WARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function prop-
erly any more and/or jeopardize the opera-
tional safety of the vehicle. There is an
increased risk of an accident and injury.
Conversions or modifications should always
be carried out at qualified specialist work-
shop.
If you intend to make modifications to your
vehicle, we strongly recommend that you contact the distributor named on the inside
of the front cover. There you will receive all
the necessary information and a charge may
be levied.
You alone accept the responsibility if body
manufacturers or dealers make modifications
that affect the final certification of the engine,
the vehicle or the equipment. This also
applies to the identification and documenta-
tion of modifications to the affected vehicle
components.
You are responsible for certification and con-
firmation that:
R all the applicable standards and regulations
that are affected by the vehicle modifica-
tion are met
R the modified vehicle fulfills the vehicle
safety standards and emissions laws and
regulations
R the modifications or installation of acces-
sories does not affect the safety of the
vehicle
We are not responsible for the final certifica-
tion, product liability or warranty claims
which result from the modifications. This
applies to:
R the modified components, assemblies or
systems
R any resulting noncompliance with any of
the emissions laws and regulations or the
motor vehicle safety standards
R any consequences arising from the
changes that make the vehicle less safe or
even render it defective
We do not assume responsibility as the final-
stage manufacturer or for the consequential
product liability. Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to con-
tact an authorized Sprinter Dealer immedi- 28
Introduction

Cockpit
Function Page
0043
Door control panel 39
0044
Light switch 93
Headlamp range adjust-
ment 95
0087
Combination switch
• turn signals 95
• high-beam headlamps 95
• windshield wipers 107
• rear window wiper 108
0085
Cruise control lever 161
0083
Steering wheel without/
with buttons
37
0084
Instrument cluster 34
006B
Stowage compartment
• 3.5 mm audio jack 240
• USB port 240
006C
Timer for the auxiliary
warm-air heater (auxiliary
heating)
127 Function Page
006D
• Stowage compartment
with interior light
98
• Overhead control panel 38
006E
Rear-view mirror 89
006F
PARKTRONIC warning dis-
play
168
0070
Opens/closes the right-
hand side window
78
0071
Stowage compartment
(jack and vehicle tool kit)
276
0072
Glove box 232
0073
Center console 37
0074
• Selector lever (automatic
transmission)
144
0075
Ignition lock 137
0076
Further control panels 39
0077
Steering wheel buttons 37
0078
Applies/releases the park-
ing brake
15732
CockpitAt a glance

Indicator and warning lamps
Instrument cluster on vehicles without steering
wheel buttons Instrument cluster in vehicles with steering-wheel buttons
Function Page
0043
Speedometer with warn-
ing and indicator lamps
0072
ESP
®
warning lamp 221
ASR warning lamp 221
003F
Coolant level too low 226
00AC
Coolant temperature too
high 226
0075
Restraint systems malfunc-
tion 42
0065
Brake fluid level too low 222
EBD malfunctioning 221
Trailer brake force booster
malfunction
222
00B2
Engine oil level warning 225 Function Page
00B9
Check Engine indicator
lamp
227
0028
Preglow 138
Preglow system malfunc-
tion
228
0044
Indicator and warning
lamps
004A
Left-hand turn signal 95
0025
ABS malfunction 221
0077
Tire pressure loss or the tire
pressure monitor is mal-
functioning (USA only)
229
Tire pressure loss (Canada
only)
294Instrument cluster
35At a glance

Function Page
00B1
Fluid level too low in wind-
shield washer/headlamp
cleaning system
229
00E2
DEF supply low or contami-
nated/thinned
184
Exhaust gas aftertreatment
malfunction 224
00C7
Distance warning malfunc-
tioning
59
00B0
Lane Keeping Assist mal-
functioning
167
003E
Door or hood open 230
Electrically operated step
malfunction 230
0026
Brake pads/linings worn 225
0057
High-beam headlamps on 95
004D
Right-hand turn signal 95
003D
ASR malfunction 60
BAS malfunction 221
0089
ESP
®
malfunction 221
009F
Dirt accumulation in air fil-
ter
228 Function Page
00B4
Reserve fuel 183
Fuel filler cap open 227
00B8
Water in the fuel 229
003D
Battery charging malfunc-
tion
225
0049
Bulb defective 230
0087
Tachometer with warn-
ing and indicator lamps 0066
Parking brake applied 157
0058
Low-beam headlamps on 93
004E
Working speed governor
(ADR) on
172
0057
High-beam headlamps on 95
0077
Reserve fuel 227
Fuel filler cap open 227
0089
ESP
®
malfunction 221
0076
Fasten seat belts 230
i
Corresponding messages may also be
shown in the display (Y page 199).36
Instrument clusterAt a glance

Function Page
002F
Switches the hazard warn-
ing lamps on/off
96
00E3
Activates/deactivates ASR 60
00BF
00C0
Central locking, interior/
rear compartment
71
00D4
Activating/deactivating
the distance warning func-
tion
59
00B0
Activates/deactivates
Lane Keeping Assist
167
006C
Activates/deacti-
vates Blind Spot Assist 164
0083
• Stowage compartment or
• CD changer, see separate
operating instructions or
0084
Cup holder with: 236
• ashtray 237
• cigarette lighter 238
006B
12 V socket 238 Overhead control panel
Function Page
0043
Microphone for the mobile
phone 239
0044
Switches the reading lamp
on/off, right 98
0087
Switches the automatic
interior lighting on/off 98
0085
• Eyeglasses compartment
or
233
• Anti-Theft Alarm system
(ATA)
62
0083
Switches the interior light-
ing on/off 98
0084
Switches the reading lamp
on/off, left 9838
Overhead control panelAt a glance