Remote control
Changing the operating duration
(auxiliary heating) .......................... 126
Replacing the battery (auxiliary
heating ) ........................................ 130
Switching on/off (auxiliary heat-
ing) ................................................ 126
Synchronizing (auxiliary heating) ...126
Replacing bulbs
Important safety notes ..................100
Navigation lights ............................ 101
Replacing the battery (auxiliary
heating remote control) .................... 130
Restraint system see SRS (Supplemental Restraint
System)
Reverse warning feature ..................140
Roof carrier Maximum payloa d.......................... 331
Notes ............................................. 247
Roof load (roof carrier) .....................331 S
Safety Children in the vehicle .....................50
Child restraint systems ....................50
Safety systems
see Driving safety systems
Seat belts
Adjusting the height ......................... 48
Belt force limiters ............................ 50
Belt warning/warning lamp .............49
Cleaning ......................................... 273
Correct usage .................................. 47
Display message ............................ 209
Emergency Tensioning Devices ....... .50
Fastening ......................................... 48
Important safety guidelines .............47
Safety guidelines ............................. 43
Warning lamp ................................. 230
Seat heating ........................................ .87
Seats Adjusting lumbar support ................83
Adjusting the co-driver's sea t.......... 83
Adjusting the head restraint ............86
Armrest ............................................ 87
Cleaning the cover .........................272Correct driver's seat position ........... 82
Folding seat
..................................... 85
Important safety notes ....................82
Rear bench seat ............................... 85
Seat heating .................................... 87
Setting the driver's seat ................... 83
Swivel seat ....................................... 84
Twin co-driver's seat ........................85
Securing loads
Important safety notes ..................244
Selector lever
Cleaning ......................................... 272
Sensors (cleaning instructions) .......270
Service Center see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 260
Exceeding a service due date ........260
Notes ............................................. 259
Service due date (automatic dis-
play) .............................................. .259
Service products
Brake fluid ..................................... 328
Coolant (engine) ............................ 329
Diesel ............................................ 321
Diesel Exhaust Fluid (DEF) .............324
Engine oil ....................................... 326
Fuel ................................................ 321
Important safety notes ..................320
Power steering fluid .......................328
Refrigerant ..................................... 330
Transmission oil ............................. 328
Washer fluid .................................. .330
Settings
Resetting all (vehicles with steer-
ing wheel buttons) .........................190
Resetting submenus (vehicles
with steering wheel buttons) .........191
Setting the air distribution ...............117
Setting the airflow ............................118
Setting the clock Vehicles without steering wheel
buttons .......................................... 185
Vehicles with steering wheel but-
tons ............................................... 193
Short journeys (diesel particle fil-
ter) ...................................................... 15516
Index
Switching the surround lighting
on/off (on-board computer)
.............195
Switch unit see Control panel
Swivel seat .......................................... .84T
Tachometer ........................................ 183
Tail lamps Changing ....................................... 104
Replacing bulbs ............................. 103
see Lights
Tail lamps (Chassis Cab)
Replacing bulbs ............................. 104
Tank
see Fuel tank
Tank content
Fuel gauge ..................................... 183
Range (vehicles with steering
wheel buttons) ............................... 197
Reserve fuel warning lamp .............227
Technical data
Capacities ...................................... 320
Cargo tie-down points .................... 331
Cargo tie-down rings ..................... .331
Loading rails .................................. 331
Roof carrier .................................... 331
Tires/wheels ................................. 297
Trailer tow hitch ............................. 332
Vehicle data ................................... 331
Telephone .......................................... 239
Telephone (on-board computer) Accepting an incoming call ............198
Display messages ..........................220
Numbers from the phone book ......198
Operating ...................................... .198
Redialing ........................................ 199
Rejecting or ending a call ..............198
Temperature
Outside temperature ..................... .183
Setting (climate control) ................117
Setting the unit (vehicles with
steering wheel buttons) .................191
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........62
Immobilizer ...................................... 62
Tow-away alarm ............................... 63Thoraxbag
............................................ 45
Tightening torques for wheel nuts/
wheel bolts ........................................ 312
Time Setting the time (vehicles without
steering wheel buttons) .................185
Setting the time (vehicles with
steering wheel buttons) .................193
Timer
Activating ....................................... 128
Important safety notes ..................127
Overview ........................................ 127
Setting the heating level (auxiliary
heating) ......................................... 130
Setting the preselection time
(auxiliary heating) .......................... 129
Setting weekday, time and oper-
ating duration (auxiliary heating) ...128
Switching immediate heating
mode on/off (auxiliary heating) .....128
Tire pressure
Calling up (on-board computer) .....293
Checking manually ........................292
Display messages (vehicles with-
out steering wheel buttons) ...........201
Display messages (vehicles with
steering wheel buttons) .................218
Maximum ....................................... 292
Notes ............................................. 291
Recommended ............................... 290
Setting the unit (vehicles with
steering wheel buttons) .................193
Tire label ................................ 290, 291
Tire pressure loss warning system ..294
Tire pressure monitor Display message ............................ 218
Indicator lamp ................................ 229
Tire pressure monitoring system
Checking the tire pressure elec-
tronically ........................................ 294
Function/notes ............................. 293
Restarting ...................................... 295
Warning lamp ................................. 294
Tire pressure table ............................297
Tires Aspect ratio (definition) .................306
Average weight of the vehicle
occupants (definition) ....................30518
Index
Exhaust gas aftertreatment
The exhaust gas aftertreatment requires a
reducing agent known as Diesel Exhaust Fluid
(DEF) in order to function correctly. Filling up
the DEF tank is usually part of the service
scope. DEF consumption depends on opera-
tional and driving conditions and it is not nec-
essary to wait until the next scheduled
service to replenish the fluid. Fluid should be
added regularly to the DEF supply reservoir
during vehicle operation or, at the latest, after
receiving the first warning message via the
on-board computer.
To conform to emission regulations, you must
operate the vehicle with DEF and refill the
supply regularly. The engine management
recognizes attempts to operate the vehicle
without DEF, with thinned DEF or with
another reducing agent. After previous warn-
ing messages, the engine management then
prevents a further engine start.
If the DEF level drops below 1.5 US gal
(5.5 l), the first warning message is issued
and a warning tone sounds. After the mes-
sage appears for the first time, and under
normal driving conditions, the remaining DEF
reserve will last for approximately
1000 miles (1600 km) before the next mes-
sage.
After that, the 0.8 US gal (3.0 l)reserve mark
is reached. Once the reserve range has been
reached, you will receive the next warning
message and you will hear a series of warning
tones. After the first message, the DEF
reserve will last for approximately
1,200 miles (1,900 km) until the next mes-
sage is shown. However, you will only be able
to start the engine another 16 times.
You should immediately add 2.0 US gal
(7.6 l) of DEF (Y page 150) or have the DEF
supply reservoir filled at a qualified specialist
workshop.
When the number of remaining engine starts
is 0
0 the engine management prevents the
vehicle being driven at a speed exceeding 5 mph (8 km/h). The
Idle Mode Idle Modemessage
appears in the multifunction display:
If the 00B9 Check Engine indicator lamp lights
up, the exhaust gas aftertreatment is faulty or
an emission-related malfunction has occur-
red (Y page 213). You will then only be able
to drive a maximum 50 mi (80 km) before the
engine management restricts the number of
starts remaining.
If the exhaust gas aftertreatment is faulty,
have it checked and repaired at a qualified
specialist workshop.
Further information on DEF can be found in
the "Refueling" (Y page 149) and "Service
products and capacities" (Y page 324) sec-
tions. Attachments, bodies, equipment and
conversions
General notes !
For safety reasons, have add-on equip-
ment manufactured and installed accord-
ing to the Sprinter body/equipment mount-
ing directives in force. These body/equip-
ment mounting directives ensure that the
chassis and the body form one unit and that
maximum operating and road safety is ach-
ieved.
We recommend for safety reasons that:
R you carry out no other modifications to
the vehicle.
R you obtain the agreement of the distrib-
utor named on the inside of the front
cover for any deviations from the
approved body/equipment mounting
directives.
Approval from certified inspection agen-
cies or official approvals cannot rule out
risks to your safety.
We recommend that you use genuine
Mercedes-Benz parts as well as conversion
parts and accessories that have been specif-
ically approved by Mercedes-Benz for the
type of vehicle. Introduction
27 Z
ately to have the problem diagnosed and rec-
tified.
If the problem cannot be rectified to your sat-
isfaction there:
R please discuss the problem with a manage-
ment representative from the authorized
Sprinter Dealer.
R if necessary, contact the distributor named
on the inside of the front cover. Limited Warranty
! Follow the instructions in this Operator's
Manual about the proper operation of your
vehicle as well as about possible vehicle
damage. Damage to your vehicle that
arises from culpable contravention of these
instructions is not covered by the Limited
Warranty of the distributor named on the
inside of the front cover. Data stored in the vehicle
A wide range of electronic components in
your vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
R The vehicle's operating state
R Incidents
R Malfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
R operating conditions of system compo-
nents, e.g. fluid levels
R the vehicle's status messages and those of
its individual components, e.g. number of
wheel revolutions/speed, deceleration in
movement, lateral acceleration, accelera-
tor pedal position
R malfunctions and defects in important sys-
tem components, e.g. lights, brakes R
vehicle reactions and operating conditions
in special driving situations, e.g. air bag
deployment, intervention of stability
control systems
R ambient conditions, e.g. outside tempera-
ture
This data is of an exclusively technical nature
and can be used to:
R assist in recognizing and rectifying mal-
functions and defects
R analyze vehicle functions, e.g. after an acci-
dent
R optimize vehicle function
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data mem-
ory and malfunction data memory.
Services include, for example:
R repair services
R service processes
R warranties
R quality assurance
It is read by employees of the service network
(including manufacturers) using special diag-
nostic devices. More detailed information is
obtained from it, if required.
After a malfunction has been rectified, the
information is deleted from the malfunction
memory or is continually overwritten.
When operating the vehicle, situations are
conceivable in which this technical data, in
connection with other information (if neces-
sary, under consultation with an authorized
expert), could be traced to a person.
Examples include:
R accident reports
R damages to the vehicle
R witness statements
Further additional functions that have been
contractually agreed upon with the customer
allow certain vehicle data to be conveyed by
the vehicle as well. The additional functions Introduction
29 Z
When you switch on the ignition, the
007E
warning lamp in the instrument cluster lights
up for approximately 4 seconds.
A malfunction has occurred if the 007Ewarn-
ing lamp:
R does not light up when you switch on the
ignition, or
R does not go out within a few seconds of
switching on the ignition, or
R lights up again
Safety guidelines for seat belts, Emer-
gency Tensioning Devices (ETDs) and
air bags G
WARNING
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced and their anchoring
points must also be checked. Only use seat
belts which have been installed or supplied
by a qualified specialist workshop.
R Air bags and pyrotechnic Emergency Ten-
sioning Devices (ETDs) contain perchlorate
material, which may require special han-
dling and regard for the environment.
Check with your local government's dis-
posal guidelines. California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm.
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do not change or remove any component
or part of the SRS. R
Do not install additional paneling, seat cov-
ers, badges etc. over the steering wheel
hub, co-driver's front air bag cover, out-
board sides of the seat backrests, door trim
panels, or door frame trims.
R Do not install additional electrical/elec-
tronic equipment on or near SRS compo-
nents and wiring.
R Keep the area between air bags and occu-
pants free of objects (e.g. packages,
purses, umbrellas etc.).
R Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may be thrown around in
the vehicle and cause head and other inju-
ries when the window curtain air bag is
deployed.
R Air bag system components will be hot after
an air bag has inflated. Do not touch them.
R Never place your feet on the instrument
panel or on the seat. Always keep both feet
on the floor in front of the seat.
R Improper repair work creates a risk of ren-
dering the SRS inoperative or causing unin-
tended air bag deployment. Work on the
SRS must therefore only be performed by
qualified technicians. Please contact a
qualified specialist workshop.
R For your protection and the protection of
others, when scrapping the air bag unit or
ETD, our safety instructions must be fol-
lowed. These instructions are available
from any authorized Sprinter Dealer.
R Given the considerable deployment speed,
required inflation volume, and the material
of the air bags, there is the possibility of
abrasions or other, potentially more serious
injuries resulting from air bag deployment.
If you sell your vehicle, we strongly recom-
mend that you inform the subsequent owner
that the vehicle is equipped with SRS. Also
refer them to the applicable section in the
Operator's Manual. Occupant safety
43Safety Z
The air bag installation locations are identi-
fied by the label SRS/AIRBAG or AIRBAG.
R Front air bags (Y page 45)
R Thoraxbags (Y page 45)
R Window curtain air bags (Y page 46)
The air bags are deployed if the air bag control
unit detects the need for deployment. Only in
the event of such a situation will they provide
their supplemental protection.
If the driver and co-driver do not wear their
seat belts, it is not possible for the air bags to
provide their supplemental protection.
In the event of other types of impacts and
impacts below air bag deployment thresh-
olds, the air bags will not deploy. The driver
and passengers will then be protected to the
extent possible by a properly fastened seat
belt. A properly fastened seat belt is also
needed to provide the best possible protec-
tion in a rollover.
Air bags provide additional protection, but are
not a substitute for the seat belts. All vehicle
occupants must fasten their seat belts
regardless of whether your vehicle is equip-
ped with air bags or not.
If an air bag is deployed, you will hear a bang
and a small amount of powder is released
briefly. Only in rare cases will the bang affect
your hearing. The powder emitted is not gen-
erally hazardous to health. The 007Ewarning
lamp lights up. If it is safe to do so:
X Exit the vehicle immediately.
If you are unable to leave the vehicle:
X Open a window.
You will be able to breathe in fresh air and
avoid respiratory problems.
It is important for your safety and that of any
passengers to have deployed air bags
replaced and to have any malfunctioning air
bags repaired. This will help to make sure the
air bags continue to perform their protective
function for the vehicle occupants in the
event of a crash. Front air bags
Driver's air bag
0043inflates in front of the
steering wheel; co-driver's front air bag 0044
inflates in front of and above the glove box
and center console.
The front air bags increase the degree of pro-
tection afforded to the driver and co-driver
against head and chest injuries.
They are deployed:
R in certain frontal collision situations
R if the system determines that air bag
deployment can offer additional protection
to that provided by the seat belt
R if the respective seat belt is fastened
R independently of other air bags in the vehi-
cle
If the vehicle rolls over, the front air bags are
generally not deployed. The front air bags are
deployed if it is detected that the vehicle is
decelerating rapidly in the longitudinal direc-
tion.
In collision situations with low predicted
impact severity the front air bags are not
deployed. You will then be protected by the
seat belt, provided that it is fastened.
Thoraxbags G
WARNING
Only use seat covers which have been tested
and approved for your vehicle type by the dis-
tributor named on the inside of the front
cover. The use of seat covers or other seat
coverings may cause a malfunction when the Occupant safety
45Safety
Z
erly secured in an appropriately sized child
restraint system or booster seat recom-
mended for the size and weight of the child.
For additional information, see the "Children
in the vehicle" section.
A child's risk of serious or fatal injuries is sig-
nificantly increased if the child restraints are
not properly secured in the vehicle and/or the
child is not properly secured in the child
restraint.
! Make sure that the seat belt retracts fully.
The seat belt or belt buckle may otherwise
become trapped in the door or the seat
adjustment mechanism. This could dam-
age the door, door trim panels and the seat
belt. Damaged seat belts can no longer ful-
fill their protective function and must be
replaced at a qualified specialist workshop. X
To fasten the seat belt: adjust the seat
and move the backrest to an almost vertical
position (Y page 82).
X Pull the seat belt smoothly through belt
sash guide 0044.
X Without twisting it, guide the shoulder sec-
tion of the seat belt across the middle of
your shoulder and the lap section across
your hips.
X Engage belt tongue 0087in seat belt buckle
0083. X
The upper part of the seat belt must be
routed across the middle of your shoulder.
Adjust the seat belt to the appropriate
height as necessary.
X If necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body.
X To raise the seat belt: slide belt sash
guide 0044upwards.
Belt sash guide 0044engages in various posi-
tions.
X To lower the seat belt: press and hold
release button 0043.
X Adjust belt sash guide 0044to the appropri-
ate height.
X Let go of release button 0043and make sure
that belt sash guide 0044has engaged.
X To release the seat belt: press release
button 0085on seat belt buckle 0083.
X Guide seat belt to belt sash guide 0044.
All seat belts in the vehicle, except the driv-
er's seat belt, are equipped with a special seat
belt retractor. This helps to secure the child
restraint system properly in the vehicle. For
further information on "Special seat belt
retractors", see (Y page 54).
Belt warning for drivers and co-drivers Regardless of whether the driver's and co-
driver's seat belts have already been fas-
tened, the
0076seat belt warning lamp lights
up for six seconds each time the engine is
started. It then goes out if the driver and the
co-driver have fastened their seat belts. If the
driver's seat belt is not fastened when the
engine is started, an additional warning tone
will sound. This warning tone switches off
after approximately six seconds or once the
driver's seat belt is fastened. Occupant safety
49Safety Z
Emergency Tensioning Devices, seat
belt force limiters G
WARNING
Pyrotechnic ETDs that were activated must be
replaced.
For your safety, when disposing of the pyro-
technic ETDs always follow our safety instruc-
tions. These instructions are available from
any authorized Sprinter Dealer.
! If the front-passenger seat is not occu-
pied, do not engage the seat belt tongue in
the buckle on the front-passenger seat.
Otherwise, the Emergency Tensioning
Device could be triggered in the event of an
accident.
X In order to ensure that the pyrotechnic
Emergency Tensioning Devices have not
been triggered, always have the seat belts
checked after an accident.
If the Emergency Tensioning Devices have
been triggered, they must be replaced.
If the vehicle is equipped with a driver's air
bag, the seat belts on the driver's and co-
driver's seats have Emergency Tensioning
Devices and seat belt force limiters.
ETDs tighten the seat belts in an accident,
pulling them close against the seat occu-
pant's body.
ETDs do not correct incorrect seat positions
or incorrectly fastened seat belts.
ETDs do not pull vehicle occupants back
towards the backrest.
When activated, the seat belt force limiters
reduce the force exerted by the seat belt on
the driver or co-driver.
The seat belt force limiters are synchronized
with the front air bags, which absorb part of
the deceleration force, resulting in the force
exerted on the occupant being distributed
over a greater area.
The ETDs can only be triggered if the ignition
is switched on and the restraint systems are
operational, see " 007Ewarning lamp"
(Y page 42). The Emergency Tensioning Devices are trig-
gered depending on the type and severity of
an accident:
R
in the event of a head-on or rear-end colli-
sion if the vehicle decelerates or acceler-
ates rapidly in a longitudinal direction dur-
ing the initial stages of the impact
R in the event of a side impact if the vehicle
decelerates or accelerates rapidly in a lat-
eral direction and the vehicle is equipped
with thorax side impact air bags and/or
window curtain air bags
If the ETDs are triggered, you will hear a bang
and powder may also be released. Only in rare
cases will the bang affect your hearing. The
powder emitted is not generally hazardous to
health. The 007Ewarning lamp lights up. Child restraint systems
Important safety notes
G
WARNING
If the child restraint system is not installed
correctly to a suitable seat, the child may not
be secured in the event of an accident or sud-
den braking and may be seriously or even
fatally injured. Therefore, when installing a
child restraint system, you must observe the
manufacturer's installation instructions as
well as the notes on using the child restraint
system.
Child restraint systems should preferably be
installed to the rear seats. Children are gen-
erally better protected there.
Never place objects, e.g. cushions, under the
child restraint system. The entire base of the
child restraint system must always rest on the
seat cushion.
A child restraint system must not be used
without the genuine cover designed for it.
Only replace damaged covers with genuine
covers.
On the rear seats, use only child restraint sys-
tems that have been recommended for use in
the Sprinter. 50
Child restraint systemsSafety