
Installing/removing the ball cou-
pling
.................................................... 175
Instrument cluster Fuel gage ....................................... 183
Important safety notes ..................182
Instrument cluster lighting .............183
Outside temperature displa y.......... 183
Overview .......................................... 34
Speedometer ................................. 183
Tachometer ................................... 183
Warning and indicator lamps ...........35
Instrument cluster lighting ..............183
Instrument lighting see Instrument cluster lighting
Interior lighting ................................... 98
Front ................................................ 98
Motion detectors ........................... 100
Notes on replacing bulbs ...............106
Replacing bulbs ............................. 106
Switching the rear compartment
lighting on centrally .........................99
Interior motion sensor
Arming ............................................. 63
Deactivating .................................... .64
Function ........................................... 63
Switching off .................................... 64J
Jack Jacking points ................................ 309
Preparation .................................... 309
Storage location ............................ 276
Using ............................................. 309
Jump-starting ..................................... 278K
Key Position in the ignition lock ............ 137
see SmartKey
Kickdown ........................................... 146 L
Lamps see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating .................167
Function/notes ............................. 166
Language
Display (vehicles with steering
wheel buttons) ............................... 192
Lashing points and tie downs
Permissible tensile loa d................. 331
LATCH-type (ISOFIX) child seat
anchors ................................................ 52
License plate lamp Replacing bulbs ............................. 104
License plate lamp (Chassis Cab)
Replacing bulbs ............................. 104
Lighting
Light switch ..................................... 93
see Lights
Lights
Activating/deactivating daytime
running lamps (on-board com-
puter with steering wheel but-
tons) .............................................. 194
Activating/deactivating daytime
running lamps (vehicles with
steering wheel buttons) ...................93
Activating/deactivating surround
lighting (vehicles with steering
wheel buttons) ............................... 195
Active light function .........................97
Automatic headlamp mode ..............94
Bulb failure indicator ........................92
Cornering light function ...................96
Driving abroad ............................... 155
Fog lamps ........................................ 94
Hazard warning lamps .....................96
Headlamp range .............................. 95
Highbeam Assist .............................. 97
High beam flasher ............................ 95
High-beam headlamps .....................95
Low-beam headlamps ......................93
Parking lamps .................................. 93
Rear fog lamp .................................. 9412
Index 

Setting the exterior lighting
delayed switch-off (vehicles with
steering wheel buttons)
.................195
Switching the daytime running
lamps on/off (switch) ......................93
Turn signals ..................................... 95
see Changing a bulb
see Interior lighting
Light sensor ......................................... 94
Limited Warranty ................................ 29
Load distribution ............................... 244
Loading guidelines Important safety notes ..................242
Loading rails
Installing cargo tie-down rings .......246
Maximum tensile strength .............331
Loads
Securing ........................................ 244
Transporting .................................. 242
Load securing aids
Carrier systems ............................. 247
Locator lighting
Setting (vehicles with steering
wheel buttons) ............................... 195
Locking
see Central locking
Locking and unlocking manually .......71
Locking centrally see Central locking
Low-beam headlamps
Display message ............................ 210
Driving abroad ............................... 155
Replacing bulbs ............................. 101
Switching on/off .............................. 93
Lumbar support ................................... 83M
M+S tires ............................................ 288
Maintenance ...................................... 258
Malfunctions Message memory (on-board com-
puter) ............................................. 200
Maximum speed
Speed limitation ............................ .155 Menu (vehicles with steering
wheel buttons)
Audio ............................................. 189
Operation ....................................... 188
Settings ......................................... 190
Telephone ...................................... 198
Message
see Display message
Message memory (on-board com-
puter) ................................................. .200
Mirrors Exterior mirrors ................................ 89
Rear-view mirror .............................. 89
Mobile navigation devices ................240
Mobile phone ..................................... 239
Important safety notes ..................239
Pre-installation ............................... 239
Type approval/frequency ..............318
Mounting wheels
Lowering the vehicle ......................312
Mounting a new wheel ...................311
Preparing the vehicle .....................308
Raising the vehicle .........................309
Removing and mounting the spare
wheel ............................................. 314
Removing a wheel ..........................311
Securing the vehicle against roll-
ing away ........................................ 308 N
Navigation Fittings for PND mobile navigation
devices .......................................... 240
Navigation lights
Replacing bulbs ............................. 101
Notes on breaking-in a new vehi-
cle ....................................................... 136 O
Occupant safety Air bags ........................................... 44
Children in the vehicle .....................50
Important safety notes ....................42 Index
13 

Pets in the vehicle
........................... 56
Seat belts ........................................ 47
Odometer
Display (vehicles without steering
wheel buttons) ............................... 184
Display (vehicles with steering
wheel buttons) ............................... 189
Off-road driving
Checklist after driving off-road ......160
Important safety notes ..................159
Rules for driving off-roa d............... 160
Oil
see Engine oil
On-board computer
Display message ............................ 199
Lighting submenu .......................... 194
On-board computer (vehicles with-
out steering wheel buttons)
Display message ............................ 199
General notes ................................ 184
Setting the clock ............................ 185
Standard displa y............................ 184
On-board computer (vehicles with
steering wheel buttons) Audio menu ................................... 189
Display message ............................ 186
Menu overview .............................. 188
Operating ...................................... .186
Operation menu ............................. 188
Settings menu ............................... 190
Standard displa y............................ 189
Telephone menu ............................ 198
Trip computer menu ......................197
Operating safety
Attachments, bodies, equipment
and conversions ............................... 27
Correct use ...................................... 26
Declaration of conformity ................25
Diagnostics connection ...................25
Digital speedometer and odome-
ter .................................................... 25
Important safety note ......................24
Limited Warranty ............................. 29
Modifying engine output ..................25
Qualified specialist workshop ..........26
Radiator cover ................................. 28
Vehicle registration ..........................23
Warning note sticker ........................26Operating system
see On-board computer
Operator's Manual
General notes .................................. 23
Vehicle equipment ...........................23
Outline lamp
Replacing bulbs ............................. 105
Outside temperature display ...........183
Overhead control panel ......................38
Overrevving range .............................183
Overrun cutoff ................................... 154 P
Paint code number ............................319
Paintwork (cleaning instructions) ...269
Paper holder ...................................... 236
Parking ............................................... 151
Important safety notes ..................151
Parking brake ................................ 152
Wheel chock .................................. 153
see PARKTRONIC
Parking aid
see PARKTRONIC
Parking brake
Display message ............................ 209
Notes/function .............................. 152
PARKTRONIC
Deactivating/activating .................170
Driving system ............................... 168
Function/notes ............................. 168
Important safety notes ..................168
Problem (malfunction) ...................171
Range of the sensors .....................168
Roll-back warning .......................... 170
Trailer towing ................................. 170
Warning displa y............................. 169
Partition sliding door
Important safety notes ....................77
Opening/closing .............................. 77
Passenger compartment air-condi-
tioning system
see Climate control
Passenger compartment heating
see Climate control
Perimeter lamp
Replacing bulbs ............................. 104
Pets in the vehicle ............................... 5614
Index 

Plastic trim (cleaning instructions)
..272
Power supply Battery isolating switch .................136
Switching off .................................. 137
Switching on .................................. 137
Power take-off
Engine speed setting .....................172
Power washers .................................. 268
Power windows see Side windows
Preparing for a journey
Checks in the vehicle .....................138
Visual check of the vehicle exte-
rior ................................................. 138
Product information ............................22
Protection of the environment General notes .................................. 22
Pulling away ...................................... 139Q
Qualified specialist workshop ...........26 R
Radiator cover ..................................... 28
Radio Changing stations (vehicles with
steering wheel buttons) .................189
Setting station selection (vehicles
with steering wheel buttons) .........196
see separate operating instructions
Rain and light sensor
Setting the sensitivity (vehicles
with steering wheel buttons) .........196
Windshield wiper ........................... 107
Range (vehicles with steering
wheel buttons) .................................. 197
Rear bench seat Installing/removing (Passenger
Van) ................................................. 85
Stowage compartment (crewcab) ..235
Rear compartment
Activating/deactivating climate
control ........................................... 116
Setting the air vents ......................122Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear door
Child-proof locks .............................. 55
Important safety notes ....................75
Opening/closing .............................. 75
Rear fog lamp
Replacing bulbs ............................. 103
Switching on/off .............................. 94
Rear fog lamp (Chassis Cab)
Replacing bulbs ............................. 104
Rear interior light
Replacing bulbs ............................. 106
Rear lamps
see Lights
Rear rack
Notes ............................................. 247
Rear view camera
Cleaning instructions .....................271
Important safety notes ..................171
Switching on .................................. 171
Rear-view mirror
Anti-glare mode ............................... 89
Rear window defroster
Problem (malfunction) ...................120
Switching on/off ........................... 120
Rear window wiper ...........................108
Switching on/off ........................... 108
Refilling
DEF filler neck ............................... 150
Important safety notes (Diesel
Exhaust Fluid – DEF) ......................149
Refilling procedure (Diesel
Exhaust Fluid – DEF) ......................150
Refrigerant ......................................... 330
Refueling Fuel filler fla p................................. 148
Fuel gauge ..................................... 183
Important safety notes (fuel) .........148
Refueling procedure (fuel) .............148
see Fuel
Releasing the parking lock man-
ually (automatic transmission) ........147 Index
15 

Remote control
Changing the operating duration
(auxiliary heating) .......................... 126
Replacing the battery (auxiliary
heating ) ........................................ 130
Switching on/off (auxiliary heat-
ing) ................................................ 126
Synchronizing (auxiliary heating) ...126
Replacing bulbs
Important safety notes ..................100
Navigation lights ............................ 101
Replacing the battery (auxiliary
heating remote control) .................... 130
Restraint system see SRS (Supplemental Restraint
System)
Reverse warning feature ..................140
Roof carrier Maximum payloa d.......................... 331
Notes ............................................. 247
Roof load (roof carrier) .....................331 S
Safety Children in the vehicle .....................50
Child restraint systems ....................50
Safety systems
see Driving safety systems
Seat belts
Adjusting the height ......................... 48
Belt force limiters ............................ 50
Belt warning/warning lamp .............49
Cleaning ......................................... 273
Correct usage .................................. 47
Display message ............................ 209
Emergency Tensioning Devices ....... .50
Fastening ......................................... 48
Important safety guidelines .............47
Safety guidelines ............................. 43
Warning lamp ................................. 230
Seat heating ........................................ .87
Seats Adjusting lumbar support ................83
Adjusting the co-driver's sea t.......... 83
Adjusting the head restraint ............86
Armrest ............................................ 87
Cleaning the cover .........................272Correct driver's seat position ........... 82
Folding seat
..................................... 85
Important safety notes ....................82
Rear bench seat ............................... 85
Seat heating .................................... 87
Setting the driver's seat ................... 83
Swivel seat ....................................... 84
Twin co-driver's seat ........................85
Securing loads
Important safety notes ..................244
Selector lever
Cleaning ......................................... 272
Sensors (cleaning instructions) .......270
Service Center see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 260
Exceeding a service due date ........260
Notes ............................................. 259
Service due date (automatic dis-
play) .............................................. .259
Service products
Brake fluid ..................................... 328
Coolant (engine) ............................ 329
Diesel ............................................ 321
Diesel Exhaust Fluid (DEF) .............324
Engine oil ....................................... 326
Fuel ................................................ 321
Important safety notes ..................320
Power steering fluid .......................328
Refrigerant ..................................... 330
Transmission oil ............................. 328
Washer fluid .................................. .330
Settings
Resetting all (vehicles with steer-
ing wheel buttons) .........................190
Resetting submenus (vehicles
with steering wheel buttons) .........191
Setting the air distribution ...............117
Setting the airflow ............................118
Setting the clock Vehicles without steering wheel
buttons .......................................... 185
Vehicles with steering wheel but-
tons ............................................... 193
Short journeys (diesel particle fil-
ter) ...................................................... 15516
Index 

Switching the surround lighting
on/off (on-board computer)
.............195
Switch unit see Control panel
Swivel seat .......................................... .84T
Tachometer ........................................ 183
Tail lamps Changing ....................................... 104
Replacing bulbs ............................. 103
see Lights
Tail lamps (Chassis Cab)
Replacing bulbs ............................. 104
Tank
see Fuel tank
Tank content
Fuel gauge ..................................... 183
Range (vehicles with steering
wheel buttons) ............................... 197
Reserve fuel warning lamp .............227
Technical data
Capacities ...................................... 320
Cargo tie-down points .................... 331
Cargo tie-down rings ..................... .331
Loading rails .................................. 331
Roof carrier .................................... 331
Tires/wheels ................................. 297
Trailer tow hitch ............................. 332
Vehicle data ................................... 331
Telephone .......................................... 239
Telephone (on-board computer) Accepting an incoming call ............198
Display messages ..........................220
Numbers from the phone book ......198
Operating ...................................... .198
Redialing ........................................ 199
Rejecting or ending a call ..............198
Temperature
Outside temperature ..................... .183
Setting (climate control) ................117
Setting the unit (vehicles with
steering wheel buttons) .................191
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........62
Immobilizer ...................................... 62
Tow-away alarm ............................... 63Thoraxbag
............................................ 45
Tightening torques for wheel nuts/
wheel bolts ........................................ 312
Time Setting the time (vehicles without
steering wheel buttons) .................185
Setting the time (vehicles with
steering wheel buttons) .................193
Timer
Activating ....................................... 128
Important safety notes ..................127
Overview ........................................ 127
Setting the heating level (auxiliary
heating) ......................................... 130
Setting the preselection time
(auxiliary heating) .......................... 129
Setting weekday, time and oper-
ating duration (auxiliary heating) ...128
Switching immediate heating
mode on/off (auxiliary heating) .....128
Tire pressure
Calling up (on-board computer) .....293
Checking manually ........................292
Display messages (vehicles with-
out steering wheel buttons) ...........201
Display messages (vehicles with
steering wheel buttons) .................218
Maximum ....................................... 292
Notes ............................................. 291
Recommended ............................... 290
Setting the unit (vehicles with
steering wheel buttons) .................193
Tire label ................................ 290, 291
Tire pressure loss warning system ..294
Tire pressure monitor Display message ............................ 218
Indicator lamp ................................ 229
Tire pressure monitoring system
Checking the tire pressure elec-
tronically ........................................ 294
Function/notes ............................. 293
Restarting ...................................... 295
Warning lamp ................................. 294
Tire pressure table ............................297
Tires Aspect ratio (definition) .................306
Average weight of the vehicle
occupants (definition) ....................30518
Index 

Ventilation
Setting the vents ........................... 121
Voltage supply
Fuses ............................................. 283W
Warning and indicator lamps Brakes ........................................... 222
Check Engine ................................. 227
Coolant .......................................... 226
Diesel Exhaust Fluid (DEF) .............224
Electrical step ................................ 230
ESP ®
.............................................. 221
ESP ®
function ................................ 224
Overview .......................................... 35
Seat belt ........................................ 230
Warning- and indicator lamps
ABS ................................................ 221
Air filter .......................................... 228
ASR ................................................ 221
BAS ................................................ 221
Battery charge ............................... 225
Brake wear .................................... 225
Bulbs .............................................. 230
Doors ............................................. 230
Engine oil level ............................... 225
Preglow .......................................... 228
Reserve fuel ................................... 227
Tire pressure monitor ....................229
Water separator ............................. 229
Windshield washer fluid .................229
Warning lamp .................................... 277
Warning triangle ................................ 277
Washer fluid Adding ........................................... 257
Capacities ...................................... 331
Display message ............................ 220
Indicator lamp ................................ 229
Notes ............................................. 330
Wiping with .................................... 107
Wheels
Changing a wheel .......................... 307
Checking ........................................ 287
Cleaning ......................................... 269
Important safety notes ..................286
Interchanging/changing ................307
Mounting a wheel .......................... 308Removing and mounting the spare
wheel
............................................. 314
Storing ........................................... 308
Tightening torque ........................... 312
Window curtain air bag ....................... 46
Windows see Side windows
Windshield
Defrosting ...................................... 118
Windshield heating
Problem (malfunction) ...................119
Switching on/off ........................... 119
Windshield washer fluid
Adding ........................................... 257
Indicator lamp ................................ 229
Windshield wipers
Problem (malfunction) ...................110
Rain and light sensor .....................107
Rear window wiper ........................108
Replacing the wiper blades ............108
Setting the sensitivity (vehicles
with steering wheel buttons and
rain/light sensor) ........................... 196
Switching on/off ........................... 107
Wiping with windshield washer
fluid ............................................... 107
Winter diesel ..................................... 323
Winter driving Slippery road surfaces ...................158
Snow chains .................................. 289
Winter operation
General notes ................................ 288
Radiator cover ................................. 28
Winter tires
M+S tires ....................................... 288
Setting a limit speed ......................155
Wiper blades
Cleaning ......................................... 270
Replacing ....................................... 108
Workshop
see Qualified specialist workshop Index
21 

Exhaust gas aftertreatment
The exhaust gas aftertreatment requires a
reducing agent known as Diesel Exhaust Fluid
(DEF) in order to function correctly. Filling up
the DEF tank is usually part of the service
scope. DEF consumption depends on opera-
tional and driving conditions and it is not nec-
essary to wait until the next scheduled
service to replenish the fluid. Fluid should be
added regularly to the DEF supply reservoir
during vehicle operation or, at the latest, after
receiving the first warning message via the
on-board computer.
To conform to emission regulations, you must
operate the vehicle with DEF and refill the
supply regularly. The engine management
recognizes attempts to operate the vehicle
without DEF, with thinned DEF or with
another reducing agent. After previous warn-
ing messages, the engine management then
prevents a further engine start.
If the DEF level drops below 1.5 US gal
(5.5 l), the first warning message is issued
and a warning tone sounds. After the mes-
sage appears for the first time, and under
normal driving conditions, the remaining DEF
reserve will last for approximately
1000 miles (1600 km) before the next mes-
sage.
After that, the 0.8 US gal (3.0 l)reserve mark
is reached. Once the reserve range has been
reached, you will receive the next warning
message and you will hear a series of warning
tones. After the first message, the DEF
reserve will last for approximately
1,200 miles (1,900 km) until the next mes-
sage is shown. However, you will only be able
to start the engine another 16 times.
You should immediately add 2.0 US gal
(7.6 l) of DEF (Y page 150) or have the DEF
supply reservoir filled at a qualified specialist
workshop.
When the number of remaining engine starts
is 0
0 the engine management prevents the
vehicle being driven at a speed exceeding 5 mph (8 km/h). The
Idle Mode Idle Modemessage
appears in the multifunction display:
If the 00B9 Check Engine indicator lamp lights
up, the exhaust gas aftertreatment is faulty or
an emission-related malfunction has occur-
red (Y page 213). You will then only be able
to drive a maximum 50 mi (80 km) before the
engine management restricts the number of
starts remaining.
If the exhaust gas aftertreatment is faulty,
have it checked and repaired at a qualified
specialist workshop.
Further information on DEF can be found in
the "Refueling" (Y page 149) and "Service
products and capacities" (Y page 324) sec-
tions. Attachments, bodies, equipment and
conversions
General notes !
For safety reasons, have add-on equip-
ment manufactured and installed accord-
ing to the Sprinter body/equipment mount-
ing directives in force. These body/equip-
ment mounting directives ensure that the
chassis and the body form one unit and that
maximum operating and road safety is ach-
ieved.
We recommend for safety reasons that:
R you carry out no other modifications to
the vehicle.
R you obtain the agreement of the distrib-
utor named on the inside of the front
cover for any deviations from the
approved body/equipment mounting
directives.
Approval from certified inspection agen-
cies or official approvals cannot rule out
risks to your safety.
We recommend that you use genuine
Mercedes-Benz parts as well as conversion
parts and accessories that have been specif-
ically approved by Mercedes-Benz for the
type of vehicle. Introduction
27 Z