2014 MERCEDES-BENZ SPRINTER wheel

responsible manner. Comply with the instruc-
tions for use of the care products.
Do not run the engine for longer than neces-
sary when the vehicle is stationary.
Before having maintenance and repairs per-
formed, it is essential to read the materials
related to the maintenance and repairs:
R the applicable sections of the technical
documentation, e.g. the Operator's Manual
and workshop information.
R regulations such as industrial safety regu-
lations and accident prevention regula-
tions.
While working under the vehicle, you must
secure the vehicle on jack stands with suffi-
cient load capacity.
Never use the jack as a substitute. the vehi-
cle's jack is intended only to raise the vehicle
for a short time when changing a wheel. It is
not suited for performing maintenance work
under the vehicle.
Please also refer to the notes about qualified
specialist workshops (Y page 26).
The scope and regularity of the inspection
and maintenance work primarily depend on
the often diverse operating conditions. Spe-
cialist knowledge beyond the scope of this
Operator's Manual is required when carrying
out testing and maintenance work. This work
should only be carried out by trained staff.
The vehicle's Maintenance Booklet describes
the extent and frequency of the maintenance
work and contains additional information on
the New Vehicle Limited Warranty and on the
service products.
i Maintenance services must be carried out
in accordance with the provisions and rec-
ommendations in the Maintenance Book-
let.
Not doing so could void the warranty claim
and lead to refusal of goodwill gestures
after the manufacturer has submitted a
damage report. i
Observe the information on Sprinter orig-
inal parts in the "Technical data" section
(Y page 318). Service interval display
General notes A service that is due is displayed in the service
interval display about 1 month in advance. A
message is then displayed while the vehicle
is in motion or when the ignition is switched
on.
i
The service interval display does not pro-
vide information about the oil level. The
service interval display should therefore
not be confused with the 00B3engine oil
level display.
The service due date is displayed in days or
miles (kilometers), depending on the total
distance driven.
The symbols or letters on the service display
show the type of service that is due.
0099 orA
A for a minor service
009A orB B for a major service
Service due date display Vehicles with steering wheel buttons:
the
following messages may be displayed.
R 0099 Service A due in ... days
Service A due in ... days
R 0099 Service A due in ... mi Service A due in ... mi (kmkm)
R 0099 Service A Carry out now
Service A Carry out now
Vehicles without steering wheel buttons:
the following messages may be displayed.
R 0099 for service A
R 009A for Service B
Additionally, you will see the remaining dis-
tance in miles (mi mi) or kilometers (km km) or the
remaining time in days (d d). Maintenance
259Maintenance and care Z

Service due date has been exceeded
Vehicles with steering wheel buttons:
if
you have missed the service due date, one of
the following messages appears in the display
and warning tone also sounds.
R 0099 Service A overdue by ... days
Service A overdue by ... days
R 0099 Service A overdue by ... mi
Service A overdue by ... mi
(km km)
Vehicles without steering wheel buttons:
if you have missed the service due date, the
0099 or009A symbol for the service flashes
for 10 seconds after the ignition is switched
on. A minus sign also appears in front of the
service due date.
Calling up the service due date X
Turn the key to position 2in the ignition
lock.
The display is activated.
Vehicles without steering wheel buttons
X Press the 0079menu button on the instru-
ment cluster repeatedly until the 0099or
009A symbol for the service appears in the
display.
Additionally, you will see the remaining dis-
tance in miles (mi mi) or kilometers ( km km) or the
remaining time in days (d d).
Vehicles with steering wheel buttons
X Press the 0080or007F button on the steer-
ing wheel until the standard display
(Y page 189) appears in the display.
X Press the 0041or0068 button on the steer-
ing wheel repeatedly until the service mes-
sage appears in the display, for example:
R 0099 Service A due in ... days
Service A due in ... days
R 0099 Service A due in ... mi Service A due in ... mi (kmkm) Battery
Important safety notes
Risk of explosion. Explosive oxy-
hydrogen is produced when bat-
teries are being charged. Only
charge batteries in well-ventilated
areas.
Risk of explosion. Avoid creating
sparks. Avoid open flames and do
not smoke in the vicinity of the
battery.
Battery acid is caustic. Wear acid-
proof protective gloves. If skin or
clothes are splashed with acid,
neutralize the splashes immedi-
ately with soapy water or an acid
neutralizer, and then clean the
affected areas with water.
Wear eye protection. When mixing
water and acid, the liquid can
splash into your eyes. Rinse acid
splashes to the eyes immediately
with clean water and contact a
doctor immediately.
Keep children at a safe distance.
Children are not able to assess the
dangers posed by batteries and
acid.
When handling batteries, observe
the safety precautions and special
protective measures contained in
this Operator's Manual.
H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment. Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-260
BatteryMaintenance and care

If you do not unscrew the caps for cleaning,
there is a risk of short circuit.
The breathers in the caps and the cell ven-
tilation tubes must be open. Otherwise, gas
cannot escape.
X Only clean the battery casing with a com-
mercially available cleaning product. Care
Notes on care
G
WARNING
If you use openings in the bodywork or
detachable parts as steps, you could:
R slip and/or fall
R damage the vehicle and cause yourself to
fall.
There is a risk of injury.
Always use secure climbing aids, e.g. a suita-
ble ladder.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked. H
Environmental note
Only clean your vehicle at specially designed
wash bays. Dispose of empty containers and
used cleaning products in an environmentally
responsible manner. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved for Sprinter vehi-
cles. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that the automatic car wash is
suitable for the size of the vehicle.
Before washing the vehicle in an automatic
car wash, fold in the exterior mirrors and
remove any additional antennas. Other-
wise, the exterior mirror, antenna or the
vehicle itself could be damaged.
Make sure that the exterior mirrors are fully
folded out again and that any additional
antennas are re-installed when you leave
the automatic car wash. Care
267Maintenance and care Z

Cleaning the engine
!
Water must not enter intake or ventilation
openings. When cleaning with high pres-
sure water or steam cleaners, the spray
must not be aimed directly at electrical
components or the terminals of electrical
lines.
Preserve the engine after the engine has
been cleaned. Protect the belt drive system
from exposure to the preservative agent.
Also observe the information in the section
"Power washer" (Y page 268).
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by inade-
quate care cannot always be completely
repaired. In such cases, visit a qualified spe-
cialist workshop.
X Remove impurities immediately, where
possible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
Cleaning the windows G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not fold the windshield wipers away
from the windshield unless the hood is
closed. Otherwise, you could damage the
hood.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
Before cleaning the windshield
X Turn the key to position 0in the ignition
lock or remove it.
X Fold the windshield wiper arms away from
the windshield until you feel them engage.
Before switching the ignition on again, fold
the windshield wipers back into position.
Cleaning the windows
X Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
agent that is recommended and approved
for Sprinter vehicles. Exterior
Cleaning the wheels !
Do not use any acidic or alkaline cleaning
agents. They can cause corrosion on the
wheel bolts (wheel nuts) or the retainer
springs for the wheel-balancing weights.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel Care
269Maintenance and care Z

cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
If you clean the wheels with a power washer,
observe the safety notes for the power
washer (Y page 268). You could otherwise
damage the tires.
Cleaning the wiper blades G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not fold the windshield wipers away
from the windshield unless the hood is
closed. Otherwise, you could damage the
hood.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
X Turn the key to position 0in the ignition
lock or remove it.
X Fold the windshield wiper arms away from
the windshield until you feel them engage.
X Carefully clean the wiper blades with a
damp cloth.
X Fold back the wiper arms before switching
on the ignition. Cleaning the exterior lighting !
Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses.
X Clean the plastic covers of the exterior
lighting with a damp sponge and a mild
cleaning agent, e.g. car shampoo for
Sprinter vehicles, or with cleaning cloths.
Cleaning the mirror turn signal !
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the mirror turn signals.
X Clean the plastic lenses of the mirror turn
signals in the exterior mirror housing using
a wet sponge and mild cleaning agent, e.g.
car shampoo or cleaning cloths.
Cleaning the sensors !
Do not use dry, coarse or hard cloths and
do not scrub. You will otherwise scratch or
damage the sensors.
If you clean the sensors with a power
washer or steam cleaner, observe the infor-
mation provided by the manufacturer
regarding the distance to be maintained
between the vehicle and the nozzle of the
power washer. PARKTRONIC sensors (example: front bumper, left
side of vehicle)270
CareMaintenance and care

R
Ensure sufficient ventilation when clean-
ing.
R Make sure that the vehicle interior is
completely dry after cleaning.
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Switch off the audio equipment and let the
display cool down.
X Clean the display surface with a commer-
cially available microfiber cloth and cleaner
for TFT/LCD displays.
X Dry the display surface using a dry micro-
fiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim and the cockpit with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use a mild detergent.
Cleaning the steering wheel and selec-
tor lever X
Thoroughly wipe with a damp cloth.
Cleaning the trim elements !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface.
X Wipe the trim elements with a damp, lint-
free cloth, e.g. a microfiber cloth.
X Heavy soiling: use care products and
cleaning agents recommended and
approved for Sprinter vehicles.
Cleaning the seat covers !
Do not use microfiber cloths to clean arti-
ficial leather covers. If used often, a micro-
fiber cloth can damage the cover.
! Clean:
R artificial leather covers with a cloth mois-
tened with a solution containing 1%
detergent, e.g. dish washing liquid.
R cloth covers with a microfiber cloth mois-
tened with a solution containing 1%
detergent, e.g. dish washing liquid. Wipe
entire seat sections carefully to avoid
leaving visible lines. Leave the seat to dry
afterwards. Cleaning results depend on
the type of dirt and how long it has been
there. 272
CareMaintenance and care

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Where will I find...?
Vehicle tool kit
General notes The vehicle tool kit is in the stowage com-
partment in the footwell on the co-driver's
side.
The vehicle tool kit consists of:
R a towing eye
R a screwdriver with Torx, Phillips and slotted
bits
If your vehicle is equipped with a spare wheel
bracket and a jack, the vehicle tool kit addi-
tionally contains:
R a wheel wrench
R a spanner
R a pump lever rod
Stowage compartment in the co-driv-
er's footwell Unlocking and removing the cover
X
Turn quick-release fastener 0043counter-
clockwise or clockwise 0048.
X Slightly raise and pull out the cover. Removing the vehicle tool kit and the jack
X
Remove vehicle tool kit 0083.
X Pull up quick-release lever 0087and unhook
the retaining strap of jack 0085.
X Lift jack 0085upwards out of the holder.
i When stowing away the jack, place it in
the holder as shown in the illustration.
Make sure that the retaining strap of the
jack is hooked in and tensioned.
Inserting and engaging the cover
X Slide in the cover and fold it down.
X Press down quick-release fastener 0043until
it engages. 276
Where will I find...?Breakdown assistance

X
Take first-aid kit 0087out of the retainer.
X Fold the cover up and turn the quick-
release fasteners to position 0047.
The cover is locked.
i Check the expiration date on the first-aid
kit at least once a year. Replace any expired
or missing contents. Fire extinguisher
Removing the fire extinguisher Fire extinguisher at the front of the base of the co-
driver's seat
X Pull tabs 0044upwards.
X Take fire extinguisher 0043out of its holder.
i Please read the instructions on fire extin-
guisher 0043carefully and familiarize yourself
with its operation. Have fire extin-
guisher 0043refilled after each use and
checked every one or two years. It may
otherwise fail in an emergency.
Observe the legal requirements for each
individual country. Flat tire
Information on breakdown assistance in the
case of a flat tire can be found in the chapter
"Wheels and tires" (Y page 307). Jump-starting
Important safety notes
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention.
Do not use a rapid charging device to start
the vehicle. If your vehicle's battery is dis-
charged, the engine can be jump-started from
another vehicle or from a donor battery using
jumper cables. For this purpose, the vehicle
has a jump-starting connection point in the
engine compartment.
The additional battery in the engine compart-
ment is not suitable for jump-starting opera-
tions. If your vehicle requires jump-starting,
or if you use it to jump-start another vehicle,
use the jump-starting connection point in the
engine compartment.
When jump-starting, observe the following
points:
R The battery is not accessible in all vehicles.
If the other vehicle's battery is not acces-
sible, jump-start the vehicle using a donor
battery or a jump-starting device.
R Do not start the engine if the battery is fro-
zen. Let the battery thaw first.
R Jump-starting may only be performed from
batteries with a nominal voltage of 12 V. 278
Jump-startingBreakdown assistance