vehicle immediately after pressing the SOS
button, you will not know whether mbrace
placed the emergency call. In this case,
always summon assistance by other
means.
Roadside Assistance button X
Press Roadside Assistance button 0043for
more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button 0043
flashes while the call is active. The
Connecting Call
Connecting Call message appears on
the multifunction display. The audio output
is muted.
If a connection can be made, the Call
Call
Connected Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R Current location of the vehicle
R Vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or arranges for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i
The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp for Roadside
Assistance call button 0043is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed Call Failed message appears in the
multifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
MB Info call button X
Press MB Info call button 0043for more than
two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button 0043flashes while
the connection is being made. The Features
207Stowage and features Z
Connecting
Connecting
Call
Callmessage appears in the
multifunction display and the COMAND
system is muted.
If a connection can be made, the Call
Call
Connected Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R Current location of the vehicle
R Vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button 0043is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed
Call Failed message appears in the
multifunction display. X
To end a call: press the0076button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center.
All other calls can be ended by pressing:
R
the 0076 button on the multifunction
steering wheel
R or the corresponding COMAND button for
ending a telephone call
i If an mbrace call is initiated, audio output
is muted. The mobile phone is no longer
connected to COMAND. If you must use
your mobile phone, we recommend that
you do this only when the vehicle is
stationary and in a safe location.
Downloading destinations in COMAND Downloading destinations
i
Information on the components and
operating principles of COMAND can be
found in the separate COMAND operating
instructions.
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Destination Download gives you access to a
data bank with over 15 million Points of
Interest (POIs). These can be downloaded on 208
FeaturesStowage and features
damage to the major assemblies or the
vehicle.
Special service requirements
The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
R regular city driving with frequent
intermediate stops
R if the vehicle is primarily used to travel
short distances
R use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long
periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
authorized Mercedes-Benz Center. Care
General notes
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents R
solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked. Exterior care
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! When washing your vehicle in a tow-
through car wash, use the SmartKey
instead of the Start/Stop button. Care
223Maintenance and care Z
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in
winter and after washing. Interior care
Cleaning the display !
For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a
commercially available microfiber cloth
and TFT/LCD display cleaner.
X Dry the display surface using a dry
microfiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag
deployment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been
recommended and approved by Mercedes-
Benz.
Cleaning genuine wood and trim
elements !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
X Wipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use care and cleaning
products recommended and approved by
Mercedes-Benz. Care
229Maintenance and care Z
Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops (Y page 22).Where will I find...?
First-aid kit
The first-aid kit is located in the left-hand
stowage compartment in the trunk.
X Open the trunk lid. X
Turn fastener 0044in the direction of the
arrow.
X Open stowage compartment 0043.
X Open the Velcro fastener and remove the
first aid kit.
i Check the expiration date on the first-aid
kit at least once a year. Replace the
contents if necessary, and replace missing
contents. Vehicle tool kit
Wheel-change tool kit and jack 5 The wheel-change tool kit and the jack are
located in the left-hand stowage space in the
trunk.
Left-hand stowage space in trunk floor
0043
Lug wrench
0044 Towing eye
X Pull the loop on the floor covering and fold
the floor covering forward.
X Take out the jack and lug wrench 0043
underneath it.
TIREFIT kit, wheel chock, alignment bolt
and gloves The TIREFIT kit, wheel chock, alignment bolt
and gloves are located in the left-hand
stowage compartment in the trunk.
Left-hand stowage compartment in the trunk
5 Not included in the scope of delivery in all countries. 232
Where will I find...?Breakdown assistance
X
Remove the jack from the left-hand
stowage space in the trunk to allow the
stowage compartment to be opened.
X Turn fastener 0044in the direction of the
arrow.
X Open stowage compartment 0043.
X Remove the TIREFIT kit, wheel chock,
alignment bolt and gloves. Flat tire
Preparing the vehicle
Your vehicle is equipped with a TIREFIT kit.
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Apply the electric parking brake manually
(Y page 133).
X Bring the front wheels into the straight-
ahead position.
X Shift the transmission to Pwith the button
in the center console.
X Switch off the engine.
X Remove the SmartKey from the ignition
lock.
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door. TIREFIT kit
Using the TIREFIT kit TIREFIT is a tire sealant.
You can use TIREFIT to seal punctures of up
to 0.16 in (4 mm), particularly those in the tire
tread. You can use TIREFIT at outside
temperatures down to
00F84 ‡ (00F820 †). G
WARNING
In the following situations, the tire sealant is
unable to provide sufficient breakdown
assistance, as it is unable to seal the tire
properly:
R there are cuts or punctures in the tire larger
than those mentioned above.
R the wheel rim is damaged.
R you have driven at very low tire pressures
or on a flat tire.
There is a risk of an accident.
Do not drive the vehicle. Contact a qualified
specialist workshop. G
WARNING
The tire sealant is harmful and causes
irritation. It must not come into contact with
your skin, eyes or clothing or be swallowed.
Do not inhale TIREFIT fumes. Keep tire sealant
away from children. There is a risk of injury.
If you come into contact with the tire sealant,
observe the following:
R Rinse off the tire sealant from your skin
immediately with water.
R If the tire sealant comes into contact with
your eyes, immediately rinse them
thoroughly with clean water.
R If tire sealant is swallowed, immediately
rinse your mouth out thoroughly and drink
plenty of water. Do not induce vomiting,
and seek medical attention immediately.
R Immediately change out of clothing which
has come into contact with tire sealant.
R If an allergic reaction occurs, seek medical
attention immediately. Flat ti
re
233Breakdo wn assis tance Z
!
Tow-starting the vehicle is not permitted.
The transmission may otherwise be
damaged.
If the vehicle can no longer be driven because
of an accident or breakdown, you have the
following options:
R transporting the vehicle
As a rule, you should have the vehicle
transported.
R towing the vehicle with the rear axle raised
Only tow the vehicle with the rear axle
raised in exceptional cases.
R towing the vehicle with a tow rope or tow
bar
Only tow the vehicle in exceptional cases.
The engine must be running if you tow the
vehicle with a tow rope or tow bar. Observe
the following notes.
Also observe the following notes:
R If the engine does not start, try jump-
starting it (Y page 240). Tow-starting the
vehicle is not permitted.
R If it is not possible to jump-start the vehicle,
have it transported to the nearest qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
R If the vehicle has transmission damage,
have it transported to a qualified specialist
workshop. Observe the display messages
in the instrument cluster. Installing/removing the towing eye
Installing the towing eye X
Take the towing eye and the wheel
wrench 6
out of the wheel-change tool kit
(Y page 232).
The bracket for the removable towing eye is
in the bumper at the front. It is located under
the cover. X
Pull out cover 0043forwards.
X Take cover 0043off the opening.
Removing the towing eye X
Take the lug wrench 6
from the wheel-
change tool kit (Y page 232).
X Insert the lug wrench handle into the
towing eye and turn it counter-clockwise.
X Unscrew the towing eye.
X Attach cover 0043to the bumper and press
until it engages.
X Return the towing eye and the lug wrench
to the wheel-change tool kit.
X Return the towing eye and the lug wrench
to the trunk. Towing the vehicle with the rear axle
raised
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 242).
Only tow the vehicle with the rear axle raised
in exceptional cases.
! The engine must be switched off
(SmartKey in ignition lock in position 0or
position 1) if the vehicle is being towed with
the rear axle raised or if the parking brake
is being tested on a dynamometer.
Intervention by ESP ®
could otherwise
damage the brake system.
6 Not included in the scope of delivery. Towing and tow-starting
243Breakdown assistance Z
the color and value. The fuse ratings are listed
in the fuse allocation chart.
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center. Before changing a fuse
X Park the vehicle and apply the electric
parking brake.
X Switch off all electrical consumers.
X Remove the SmartKey from the ignition
lock.
The fuses are located in various fuse boxes:
R fuse box in the footwell on the front-
passenger side
R fuse box in the rear
The "Relay and fuse information sheet" is
located with the wheel-change toolkit in the
trunk. Fuse box in the footwell
X
To open: remove the carpet over the
footrest.
X Loosen screws 0043on the floor panel using
a suitable tool.
X Remove the floor panel.
X To close: install the floor panel again.
X Screw in and tighten screws 0043.
X Put in the carpet and press to secure. !
The floor panel must be installed properly,
otherwise moisture or dirt could impair the
function of the fuses. Fuse box in the rear
Coupe X
To open: open the trunk.
X Fold cover 0043in the center of the rear wall
down in the direction of the arrow.
X To close: fold cover 0043up in the opposite
direction to the arrow and press to secure.
! The cover must be installed properly,
otherwise moisture or dirt could impair the
function of the fuses.
Roadster X
To open: from the vehicle interior, lift up
cover 0043between the roll bars in the
direction of the arrow.
X To close: shut cover 0043in the opposite
direction to the arrow and press to secure. Fuses
245Breakdown assistance Z