Page 209 of 292

vehicle immediately after pressing the SOS
button, you will not know whether mbrace
placed the emergency call. In this case,
always summon assistance by other
means.
Roadside Assistance button X
Press Roadside Assistance button :for
more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button :
flashes while the call is active. The
Connecting Call
Connecting Call message appears on
the multifunction display. The audio output
is muted.
If a connection can be made, the Call
Call
Connected Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R Current location of the vehicle
R Vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or arranges for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i
The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp for Roadside
Assistance call button :is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed Call Failed message appears in the
multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
MB Info call button X
Press MB Info call button :for more than
two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button :flashes while
the connection is being made. The Features
207Stowage and features Z
Page 210 of 292

Connecting
Connecting
Call
Callmessage appears in the
multifunction display and the COMAND
system is muted.
If a connection can be made, the Call
Call
Connected Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R Current location of the vehicle
R Vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button :is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed
Call Failed message appears in the
multifunction display. X
To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center.
All other calls can be ended by pressing:
R
the ~ button on the multifunction
steering wheel
R or the corresponding COMAND button for
ending a telephone call
i If an mbrace call is initiated, audio output
is muted. The mobile phone is no longer
connected to COMAND. If you must use
your mobile phone, we recommend that
you do this only when the vehicle is
stationary and in a safe location.
Downloading destinations in COMAND Downloading destinations
i
Information on the components and
operating principles of COMAND can be
found in the separate COMAND operating
instructions.
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Destination Download gives you access to a
data bank with over 15 million Points of
Interest (POIs). These can be downloaded on 208
FeaturesStowage and features
Page 211 of 292

the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/
important destinations in the vicinity.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative
determines a suitable driving route based on
your current vehicle position and the desired
destination and guides you live through the
current sections of the route.
Search & Send "Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote closing The remote closing feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby. The vehicle can then be locked by the Mercedes-Benz Customer
Assistance Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
X
Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are inside the vehicle and
you switch on the ignition, the Tele Aid
Tele Aid
Doors Locked Remotely Doors Locked Remotely message appears
in the multifunction display.
USA only: alternatively, the vehicle can be
locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X
Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then attempts to locate the mbrace
system. The Mercedes-Benz Customer
Assistance Center contacts you and the
local law enforcement agency if the vehicle
is located. However, only the law Features
209Stowage an d features Z
Page 212 of 292

enforcement agency is informed of the
location of the vehicle.
i If the anti-theft alarm system is active for
longer than 30 seconds, mbrace
automatically informs the Mercedes-Benz
Customer Assistance Center. Rear spoiler
The rear spoiler improves the handling of the
vehicle. It adapts the vehicle's aerodynamics
to the operating conditions, dependent on the
speed of the vehicle. Example: Coupe
i
If the vehicle is equipped with AMG
adaptive sport suspension system, the
button is in the switch strip above the air
conditioning control panel.
Only use button :to extend and retract the
rear spoiler manually for cleaning.
Button :is not used to operate the rear
spoiler.
If you drive at speeds above 75 mph
(120 km/h), the rear spoiler extends
automatically. Button :flashes until the rear
spoiler has extended and then lights up in red.
If you drive at speeds above 50 mph
(80 km/h), the rear spoiler remains
extended. Button :remains lit in red.
If you drive at speeds below 50 mph
(80 km/h), the rear spoiler retracts
automatically. Button :flashes until the rear
spoiler has retracted and then goes out. Extending and retracting the rear
spoiler manually You can extend and retract the rear spoiler
manually for cleaning.
G
WARNING
Body parts could become trapped if you
manually retract the rear spoiler. There is a
risk of injury.
Make sure that nobody is within the range of
movement of the rear spoiler. Release the
switch immediately if somebody becomes
trapped. The rear spoiler then extends again.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Do not enter an automatic car wash with
the rear spoiler extended. Otherwise, the
rear spoiler may be damaged.
Only extend the rear spoiler in order to
clean it by hand. Retract it again when you
have finished cleaning it.
X Close the trunk lid.
X Select key position 2with the Start/Stop
button (Y page 119).
X To extend: press button :.
The rear spoiler is extended.
Button :flashes until the rear spoiler has
extended and then lights up in red.
X To retract: press and hold button :until
the rear spoiler is completely retracted.
Button :flashes until the rear spoiler has
retracted and then goes out.
Rear Spoiler retracts manually Rear Spoiler retracts manually
appears in the display.
i If you release button :while retracting
the rear spoiler, it extends again
automatically. 210
FeaturesStowage and features
Page 213 of 292

Problems with the rear spoiler
Problem Possible causes/consequences and
M
MSolutions The rear spoiler stops
before reaching the
end position when
retracting manually. You have opened the trunk lid while manually retracting the rear
spoiler.
X
Close the trunk lid.
The rear spoiler extends or, if you press and hold button :,
continues retracting. The rear spoiler stops
before reaching the
end position when
retracting/extending
manually. You have switched off the ignition.
X
Switch the ignition back on.
X Press button to extend/retract the rear spoiler.
The rear spoiler extends/retracts. The rear spoiler cannot
be retracted again after
manually extending it. You have opened the trunk lid while manually extending the rear
spoiler.
X
Close the trunk lid. The rear spoiler does
not extend or retract
automatically. The rear spoiler's movement is blocked, e.g. by an object jammed
between the body and the rear spoiler.
X
Remove the object. Garage door opener
Important safety notes G
WARNING
When you operate or program the garage door
with the integrated garage door opener,
persons in the range of movement of the
garage door can become trapped or struck by
the garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation. The HomeLink
®
garage door opener
integrated in the rear-view mirror allows you
to operate up to three different door and gate
systems.
Use the integrated garage door opener only
on garage doors that:
R have safety stop and reverse features and
R meet current U.S. federal safety standards
When programing a garage door opener, park
the vehicle outside the garage.
i Certain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programing the integrated garage door
opener, contact an authorized Mercedes-
Benz Center. Features
211Stowage and features Z
Page 214 of 292

Alternatively, you can call the following
telephone assistance services:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100
i Notes about the declaration of conformity
can be found here (Y page 22).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Programming Programing buttons
Pay attention to the "Important safety notes"
(Y page 211). Integrated garage door opener in the rear-view
mirror
Garage door remote control Ais not part of
the integrated garage door opener.
X Before programing for the first time, clear
the integrated garage door opener memory
(Y page 214).
X Select key position 2with the Start/Stop
button ( Ypage 119).
X Press and hold one of buttons ;to? on
the integrated garage door opener.
After a short time, indicator lamp :lights
up yellow.
i Indicator lamp :lights up yellow as soon
as button ;,=or? is programed for the
first time. If the selected button has already
been programed, indicator lamp :will only light up yellow after ten seconds have
elapsed.
X Release button ;,=or?.
Indicator lamp :flashes yellow.
X Point garage door remote control A
towards buttons ;to? on the rear-view
mirror at a distance of 2 to 8 inches (5 to
20 cm).
i The required distance between remote
control Aand the integrated garage door
opener depends on the garage door drive
system. Several attempts might be
necessary. You should test every position
for at least 25 seconds before trying
another position.
X Press and hold button Bon remote control
A until indicator lamp :lights up green.
If indicator lamp :lights up green or
flashes, then programing was successful.
X Release button Bon remote control Afor
the garage door drive system.
X If indicator lamp :lights up red: repeat
the programing procedure for the
corresponding button on the rear-view
mirror. When doing so, vary the distance
between remote control Aand the rear-
view mirror.
i If the indicator lamp flashes green after
successful programing, the garage door
system is using a rolling code. After
programing, you must synchronize the
garage door opener integrated in the rear-
view mirror with the receiver of the garage
door system.
Synchronizing the rolling code
Pay attention to the "Important safety notes"
(Y page 211).
Your vehicle must be within reach of the
garage door or exterior gate drive. Make sure
that neither your vehicle nor any persons/
objects are present within the sweep of the
door or gate. 212
FeaturesSto
wage an d features
Page 215 of 292

X
Select key position 2with the Start/Stop
button (Y page 119).
X Press the programing button of the door or
gate drive (see the door or gate drive
operating instructions, e.g. under
"Programing additional remote controls").
i Usually, you now have 30 seconds to
initiate the next step.
X Press previously programed button ;,=
or ? of the integrated garage door opener
until the door closes.
The rolling code synchronization is then
complete.
Notes on programing the remote control
Canadian radio frequency laws require a
"break" (or interruption) of the transmission
signals after broadcasting for a few seconds.
Therefore, these signals may not last long
enough for the integrated garage door
opener. The signal is not recognized during
programing. Comparable with Canadian law,
some U.S. garage door openers also feature
a "break".
Proceed as follows:
R if you live in Canada
R if you have difficulties programing the
garage door opener (regardless of where
you live) when using the programing steps
X Press and hold one of buttons ;to? on
the integrated garage door opener.
After a short time, indicator lamp :lights
up yellow.
X Release the button.
Indicator lamp :flashes yellow.
X Press button Bof garage door remote
control Afor two seconds, then release it
for two seconds.
X Press button Bagain for two seconds. X
Repeat this sequence on button Bof
remote control Auntil indicator lamp :
lights up green.
If indicator lamp :turns red, repeat the
process.
X Continue with the other programing steps
(see above).
Problems when programing
If you are experiencing problems programing
the integrated garage door opener on the
rear-view mirror, take note of the following
instructions:
R Check the transmitter frequency of garage
door drive remote control A. This can
usually be found on the back of the remote
control.
The integrated garage door opener is
compatible with devices that have units
which operate in the frequency range of
280 to 433 MHz .
R Replace the batteries in garage door
remote control A. This increases the
likelihood that garage door remote control
A will transmit a strong and precise signal
to the integrated garage door opener in the
rear-view mirror.
R When programing, hold remote control A
at varying distances and angles from the
button that you are programing. Try various
angles at a distance between 2and
12 inches (5to 30 cm) or at the same angle
but at varying distances.
R If another remote control for the same
garage door drive is available, repeat the
same programing steps with this remote
control. Before performing these steps,
make sure that new batteries have been
installed in garage door drive remote
control A.
R Note that some remote controls only
transmit for a limited amount of time (the
indicator lamp on the remote control goes Features
213Stowage and features Z
Page 216 of 292

out). Press button
Bon remote control
A again before transmission ends.
R Align the antenna cable of the garage door
opener unit. This can improve signal
reception/transmission.
Opening/closing the garage door Once programed, the integrated garage door
opener Awill assume the function of the
garage door system's remote control. Please
also read the operating instructions for the
garage door system.
X Select key position 2with the Start/Stop
button.
X Press button ;,=or? which you have
programed to operate the garage door.
Garage door system with a fixed code:
indicator lamp :lights up green.
Garage door system with a rolling code:
indicator lamp :flashes green.
i The transmitter will transmit a signal as
long as the button is pressed. The
transmission is halted after a maximum of
ten seconds and indicator lamp :lights
up yellow. Press button ;,=or? again
if necessary.
Clearing the memory X
Select key position 2with the Start/Stop
button.
X Press buttons ;and ?.
The indicator lamp lights up yellow.
X Press and hold buttons ;and ?until the
indicator lamp turns green.
i Make sure that you clear the memory of
the integrated garage door opener before
selling the vehicle. Charge maintenance socket
The battery may drain if the vehicle is left
stationary for long periods. In this case,
Mercedes-Benz recommends attaching the trickle charger to the charge maintenance
socket.
The charge maintenance socket is designed
solely for connecting a trickle charger. A
trickle charger can be obtained from an
authorized Mercedes-Benz Center, for
example.
X
Switch the ignition off.
X Open the trunk lid.
X Connect the cable provided in the trunk to
the trickle charger.
X Connect the trickle charger to charge
maintenance socket :. Consult the
manufacturer's operating instructions on
how to do so.
i A trickle charger connected to charge
maintenance socket :only maintains the
current charge level of the vehicle's
electrical system battery. If the vehicle's
electrical system battery is discharged, it
needs to be charged with a battery charger.
You will find further information on
charging the battery on (Y page 236). Floormat on the driver's side
G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats 214
FeaturesStowage and features