Problems with the SmartKey
Problem Possible causes/consequences and
M
MSolutions You can no longer lock
or unlock the vehicle
using the SmartKey. The SmartKey battery is discharged or nearly discharged.
X
Check the SmartKey battery (Y page 80) and replace it if
necessary (Y page 81).
If this does not work:
X Unlock (Y page 84) or lock (Y page 84) the vehicle using the
mechanical key. The SmartKey is faulty.
X
Unlock (Y page 84) or lock (Y page 84) the vehicle using the
mechanical key.
X Have the SmartKey checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. There is interference from a powerful source of radio waves.
X
Lock/unlock the vehicle using the remote control function of
the SmartKey. To do this, hold the SmartKey as close as possible
to the vehicle and press the %or& button.
If the vehicle can also not be locked/unlocked using the remote
control function:
X Unlock (Y page 84) or lock (Y page 84) the vehicle using the
mechanical key. KEYLESS-GO is malfunctioning.
X
Lock/unlock the vehicle using the remote control function of
the SmartKey.
X Have KEYLESS-GO checked at a qualified specialist workshop.
If the vehicle can also not be locked/unlocked using the remote
control function:
X Unlock (Y page 84) or lock (Y page 84) the vehicle using the
mechanical key.
X Have KEYLESS-GO checked at a qualified specialist workshop. You have lost a
SmartKey. X
Have the SmartKey deactivated at a qualified specialist
workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. 82
SmartKeyOpening and closing
Problem Possible causes/consequences and
M
MSolutions The engine can no
longer be started using
the SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 233).
or
X Jump-start the vehicle (Y page 235).
or
X Consult a qualified specialist workshop. The engine can no
longer be started using
KEYLESS-GO. The
SmartKey is in the
vehicle. The vehicle is locked.
X
Unlock the vehicle and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the automatic transmission out of
parking position P.
R shift the manual transmission into neutral.
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. Doors
83Opening and closing Z
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
The trunk lid can be:
R opened/closed from outside
R opened and closed automatically from
outside (vehicles with trunk lid remote
closing feature)
R opened and closed automatically from
inside (vehicles with trunk lid remote
closing feature)
R opened, closed or the procedure stopped
without using your hands (vehicles with
KEYLESS-GO and HANDS-FREE ACCESS)
R locked separately
R unlocked with the mechanical key
R opened with the emergency release button Trunk lid reversing feature
The trunk lid is equipped with an automatic
reversing feature. It reacts if a solid object
obstructs or restricts the trunk lid during the
closing procedure. The trunk lid opens again
automatically. The automatic reversing
feature is only an aid and is not a substitute
for your attentiveness to the trunk lid while it
is closing. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small
fingers
R over the last 1/3 in(8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these
situations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
R press the Fbutton on the SmartKey, or
R press the remote operating switch on the
driver's door, or R
press the closing or locking button on the
trunk lid, or
R pull on the trunk lid handle Opening/closing from outside
Opening X
Press the %button on the SmartKey.
X Pull handle :.
X Raise the trunk lid.
i When the soft top is open, you can use
the loading aid (Y page 204) to raise the
folded soft top when loading it into the
trunk. For this purpose, you can also open
the trunk partition.
The trunk partition must be closed again
after loading. It will otherwise not be
possible to close the roof.
Closing Trunk
85Opening and closing Z
X
Pull the trunk lid down using recess :.
X Lock the vehicle if necessary with
the & button on the SmartKey or with
KEYLESS-GO.
i If a KEYLESS-GO key is detected in the
trunk, the trunk lid cannot be locked and
will open again. Opening/closing automatically from
outside
Important safety notes G
WARNING
Parts of the body could become trapped
during automatic closing of the tailgate.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the
closing area during the closing process. There
is a risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the SmartKey.
R press the remote operating switch on the
driver's door.
R press the closing or locking button on the
tailgate.
R pull the handle on the tailgate.
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
i Opening dimensions of the trunk lid
(Y page 279).
Opening You can automatically open the trunk lid
using the handle in the trunk lid.
X
If the trunk lid is unlocked, pull the trunk lid
handle and let it go again immediately. Vehicles with the trunk lid remote closing
feature: the trunk lid can also be opened
automatically with the SmartKey.
X
Press and hold the Fbutton on the
SmartKey until the trunk lid opens.
Closing X
To close: press closing button :in the
trunk lid.
Vehicles with trunk lid remote closing feature
and KEYLESS-GO: you can simultaneously
close and lock the trunk lid.
X Press locking button ;in the trunk lid.
If a KEYLESS-GO key is detected outside
the vehicle, the trunk lid closes and locks.
i If a KEYLESS-GO key is detected in the
trunk, the trunk lid cannot be locked and
will open again. HANDS-FREE ACCESS
Important safety notes G
WARNING
The vehicle's exhaust system may be very hot.
You could burn yourself by touching the
exhaust system if you use HANDS-FREE
ACCESS. There is a risk of injury. Always
ensure that you only make the kicking
movement within the detection range of
sensors. 86
TrunkOpening and closing
!
If the key is within the rear detection
range of KEYLESS-GO, the following
situations, for example, could lead to the
unintentional opening of the trunk:
R using a car wash
R using a power washer
Make sure that the key is at least 6.5 ft
(2 m) away from the vehicle.
General notes With KEYLESS-GO and HANDS-FREE
ACCESS, you can open or close the trunk lid
or stop the procedure without using your
hands. This is useful if you have your hands
full. To do this, simply move your foot under
the bumper.
Observe the following points:
R Carry your KEYLESS-GO key about your
person. The KEYLESS-GO key must be in
the rear detection range of the vehicle.
R When making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient
clearance to the rear of the vehicle. You
could otherwise lose your balance e.g. on
ice. R
Always ensure that you only make the
kicking movement within the detection
range of sensors :.
R Stand at least 12 in (30 cm) away from the
rear area while doing so.
R Do not come into contact with the bumper
while making the kicking movement. Otherwise, the sensors may not function
correctly.
R HANDS-FREE ACCESS does not function
when the engine is started.
R If a KEYLESS-GO key is within the rear
detection range of KEYLESS-GO, HAND-
FREE ACCESS could be triggered. The trunk
lid could thus be opened or closed
unintentionally, for example, if you:
-set something down or lift something up
behind the vehicle
- polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about
your person in these situations or in
situations similar to these. This will prevent
the unintentional opening/closing of the
trunk.
R Using the HANDS-FREE ACCESS with a
prosthetic leg may restrict functionality.
Operation X
To open/close: move your foot in sensor
detection range :using your leg.
A warning tone will sound while the trunk
lid is opening or closing.
X If the trunk lid does not open after
several attempts: wait at least ten
seconds then move your leg under the
bumper once again.
i If you hold your foot under the bumper for
too long, the trunk lid does not open or
close. Repeat the leg movement more
quickly if this occurs. Trunk
87Opening and closing Z
X
Insert the mechanical key into the trunk lid
lock as far as it will go.
X Turn the mechanical key clockwise from
position 1to position 2.
X Remove the mechanical key.
X Insert the mechanical key into the
SmartKey. Unlocking the trunk (mechanical key)
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
If the trunk cannot be unlocked with the
SmartKey or KEYLESS-GO, use the
mechanical key.
If you use the mechanical key to unlock and
open the trunk lid, the anti-theft alarm system
will be triggered (Y page 75).
X Take the mechanical key out of the
SmartKey (Y page 80).
X Insert the mechanical key into the trunk lid
lock as far as it will go. X
Turn the mechanical key counter-clockwise
as far as it will go from position 1to
position 2.
X Pull the trunk lid handle.
The trunk is unlocked.
X Turn the mechanical key back to position
1 and remove it.
X Insert the mechanical key into the
SmartKey. i
When you lock the vehicle (Y page 84),
the trunk is also locked. Trunk emergency release
You can unlock the trunk lid from the inside
with the emergency release button. X
Press emergency release button :briefly.
The trunk lid unlocks and opens slightly.
X Push the trunk lid upwards to open it
completely.
The trunk lid can be unlocked with the trunk
lid emergency release when the vehicle is
stationary or while driving.
The trunk lid emergency release does not
unlock the trunk lid if the battery is
disconnected or discharged.
Trunk lid emergency release light:
R emergency release button :flashes for
30 minutes after the trunk lid is opened
R emergency release button :flashes for
60 minutes after the trunk lid is closed Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side
window and the door frame as the side
window moves. There is a risk of injury. Side windows
89Opening and closing
Z
Opening and closing using the
SmartKey
Important safety notes G
WARNING
When opening or closing the roof, body parts
could be trapped by, for example, the roof
mechanism, trunk lid or side windows. There
is a risk of injury.
When raising or lowering the roof, make sure
that no body parts are in the vicinity of moving
components. If someone becomes trapped,
release the button.
Opening and closing X
Close the trunk partition (Y page 93).
X Close the trunk lid (Y page 84).
X Vehicles without KEYLESS-GO: point the
tip of the SmartKey at the door handle on
the driver's door.
X Vehicles with KEYLESS-GO: the
SmartKey must be within 6 ft (2 m) of the
vehicle.
X To open: press and hold the %button
on the SmartKey until the roof is fully
opened.
The roof and the rear side windows open.
The front side windows close.
X To interrupt the opening procedure:
release the %button.
X To open the front side windows: press
and hold the %button on the SmartKey
again.
X To close: press and hold the &button
on the SmartKey until the roof is fully
closed.
The roof and the side windows close.
X To interrupt the closing procedure:
release the &button.
i When the roof is closed and the trunk
partition is open, the roof cannot be
opened using the SmartKey functions.
Instead, all of the side windows open or
close simultaneously (Y page 90). Locking the roof again
Important safety notes G
WARNING
If you do not fully open/close the soft top, the
soft-top hydraulics depressurize after a short
time. This causes the soft top to lower
unexpectedly and may cause you or others to
be trapped. There is a risk of injury.
Always open or close the soft top completely.
The roof is not locked if:
R the K symbol and the Vario-Roof Vario-Roofin in
Operation
Operation message appear in the
multifunction display.
R the K symbol and the Open/Close
Open/Close
Vario-Roof Completely
Vario-Roof Completely message
appear and you hear a warning tone.
R you hear a warning tone for up to
10 seconds when pulling away or while
driving.
Locking You can lock the roof again if it is not locked
fully.
X
Pull over and stop the vehicle safely as soon
as possible, paying attention to road and
traffic conditions.
X Make sure that the SmartKey is in position
2in the ignition lock.
X Press the roof switch (Y page 92). Trunk partition
General notes !
To avoid damaging the roof or luggage
when folding back the roof, you should:
R only load the trunk to below the trunk
partition
R not place any objects on or in front of the
trunk partition Roof
93Opening and closing Z
the Xenon bulb and touch the electrical
contacts. There is a risk of fatal injury.
Never touch the parts or the electrical
contacts of the Xenon bulb. Always have work
on the Xenon bulbs carried out at a qualified
specialist workshop.
The front and rear lamps of your vehicle are
equipped with either Xenon or LED bulbs. Do
not replace the bulbs yourself. Contact a
qualified specialist workshop which has the
necessary specialist knowledge and tools to
carry out the work required.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly. Windshield wipers
Switching the windshield wipers on/
off Combination switch
1
$ Windshield wiper off
2 Ä Intermittent wipe, low (rain sensor
set to low sensitivity)
3 Å Intermittent wipe, high (rain sensor
set to high sensitivity)
4 ° Continuous wipe, slow
5 ¯ Continuous wipe, fast
B í Single wipe/ îTo wipe the
windshield using washer fluid
If the wiper blades are worn, the windshield
will no longer be wiped properly. This could prevent you from observing the traffic
conditions, thereby causing an accident.
Replace the wiper blades twice a year, ideally
in spring and fall.
i
The vehicle is equipped with the MAGIC
VISION CONTROL wipe/wash system. The
washer fluid is fed through the wiper blades
and when wiping the screen with washer
fluid î, the water is emitted directly
from the blades. Replacing the wiper blades
Important safety notes G
WARNING
If the windshield wipers begin to move while
you are changing the wiper blades, you could
be trapped by the wiper arm. There is a risk
of injury.
Always switch off the windshield wipers and
ignition before changing the wiper blades.
Changing the windshield wiper blades Moving the wiper arm to a vertical
position
On vehicles without KEYLESS-GO:
X
Turn the SmartKey to position 1or 2in the
ignition lock.
X Set the windshield wipers to
position °.
X When the wiper arms have reached a
vertical position, turn the SmartKey to
position 0and remove it from the ignition
lock.
X Fold the wiper arm away from the
windshield until it engages.
On vehicles with KEYLESS-GO:
X Switch off the engine.
X Remove your foot from the brake pedal.
X Set the windshield wipers to
position °. Windshield
wipers
111Lights and windshield wipers Z