
If a connection can be made, the
Call
Call
Connected
Connected message appears in the
multifunction display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The COMAND display indicates that a call
is active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other
products and services from Mercedes-Benz.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The system has not been able to initiate
an MB Info call, if:
R the indicator lamp in MB Info call
button 0043is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed Call Failed message appears in the
multifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND. Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by
the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
R
the 0076 button on the multifunction
steering wheel
R or the corresponding COMAND button for
ending a telephone call
i When a call is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND Downloading destinations
Destination Download gives you access to a
data bank with over 15 million Points of
Interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/
important destinations in the vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i
If you select No No, the address can be saved
in the address book. Features
531Stowage and features Z

Displaying service messages
X Switch on the ignition.
X Press the 0059or0065 button on the
steering wheel to select the Service
Service
menu.
X Press the 0063or0064 button to select the
ASSYST PLUS
ASSYST PLUS submenu and confirm by
pressing the 0076button.
The service due date appears in the
multifunction display. Information about Service
Resetting the ASSYST PLUS service
interval display !
If the ASSYST PLUS service interval
display has been inadvertently reset, this
setting can be corrected at a qualified
specialist workshop.
Have service work carried out as described
in the Maintenance Booklet. This may
otherwise lead to increased wear and
damage to the major assemblies or the
vehicle.
A qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center, will reset
the ASSYST PLUS service interval display
after the service work has been carried out.
You can also obtain further information on
maintenance work, for example.
Special service requirements The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
R regular city driving with frequent
intermediate stops
R if the vehicle is primarily used to travel
short distances R
use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long
periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
Driving abroad An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
authorized Mercedes-Benz Center.
Care
Notes on care
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you Care
547Maintenance and care Z

Cleaning the plastic trim
G
WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag
deployment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been
recommended and approved by Mercedes-
Benz.
Cleaning genuine wood and trim
elements !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
X Wipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
!
Do not use microfiber cloths to clean
genuine leather, artificial leather or
Alcantara® covers. If used often, these can
damage the cover.
i Note that regular care is essential to
ensure that the appearance and comfort of
the covers is retained over time.
Genuine leather seat covers
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully
with a damp cloth and then wipe the
covers down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise
become rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a
qualified specialist workshop.
Leather is a natural product.
It exhibits natural surface characteristics, for
example: Care
553Maintenance and care Z

Tire-change tool kit
0043
Bag containing the tire-changing tools
X Open the trunk lid.
X Open the trunk partition (Y page 104).
X Lift the trunk floor upwards (Y page 524).
i Depending on the equipment, tools
required for a wheel change, such as a jack
or a lug wrench, are not available in all
vehicles. Tools approved for your vehicle
are available at a qualified specialist
workshop.
Bag with the tire-changing tools 0043contains:
R Jack
R Lug wrench
R Alignment bolt
R Wheel chock
R Gloves Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
R MOExtended tires (tires with run-flat
properties) (Y page 557)
R a TIREFIT kit (Y page 558)
Information on changing/mounting a wheel
(Y page 596).
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps. X
Secure the vehicle against rolling away
(Y page 175).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 155).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door. MOExtended tires (tires with run-flat
properties)
General notes With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking
next to the tire size designation, the load-
bearing capacity and the speed index
(Y page 590).
MOExtended tires may only be used in
conjunction with an active tire pressure loss Flat tire
557Breakdown assistance

G
WARNING
In the following situations, the tire sealant is
unable to provide sufficient breakdown
assistance, as it is unable to seal the tire
properly:
R there are cuts or punctures in the tire larger
than those mentioned above.
R the wheel rim is damaged.
R you have driven at very low tire pressures
or on a flat tire.
There is a risk of an accident.
Do not drive any further. Contact a qualified
specialist workshop. G
WARNING
The tire sealant is harmful and causes
irritation. It must not come into contact with
your skin, eyes or clothing or be swallowed.
Do not inhale TIREFIT fumes. Keep tire sealant
away from children. There is a risk of injury.
If you come into contact with the tire sealant,
observe the following:
R Rinse off the tire sealant from your skin
immediately with water.
R If the tire sealant comes into contact with
your eyes, immediately rinse them
thoroughly with clean water.
R If tire sealant is swallowed, immediately
rinse your mouth out thoroughly and drink
plenty of water. Do not induce vomiting,
and seek medical attention immediately.
R Immediately change out of clothing which
has come into contact with tire sealant.
R If an allergic reaction occurs, seek medical
attention immediately.
! Do not operate the tire inflation
compressor for longer than eight minutes
at a time without a break. It may otherwise
overheat.
The tire inflation compressor can be
operated again once it has cooled down. Using the TIREFIT kit
TIREFIT sticker, 2-part
X
Do not remove any foreign objects which
have penetrated the tire, e.g. screws or
nails.
X Remove the tire sealant bottle, the
accompanying TIREFIT sticker and the tire
inflation compressor from the stowage well
underneath the trunk floor (Y page 556).
X Affix part 0043of the TIREFIT sticker within
the driver's field of vision.
X Affix part 0044of the TIREFIT sticker near the
valve on the wheel with the defective tire. X
Pull plug 0085with the cable and hose 0083out
of the housing.
X Screw hose 0083onto flange 0084of tire
sealant bottle 0043.
X Place tire sealant bottle 0043head
downwards into recess 0044of the tire
inflation compressor. Flat tire
559Breakdown assistance Z

X
Take cover 0044off the opening.
X Screw in and tighten the towing eye
clockwise to the stop.
Removing the towing eye Example: towing eye mounting covers
0043
Front cover
0044 Back cover
X Unscrew and remove the towing eye.
X Front bumper: position cover0043on the
opening in the bumper, as shown.
X Twist cover 0043into the opening in the
direction of the arrow.
Cover 0043is now attached at the top edge
of the opening.
X To close, press the lower section of
cover 0043.
X Rear bumper: position cover0044on the
bumper and press until it engages.
X Place the towing eye in the vehicle tool kit
(Y page 556). Towing the vehicle with the rear axle
raised
! The ignition must be switched off if you
are towing the vehicle with the rear axle raised. Intervention by ESP
®
could
otherwise damage the brake system.
X Switch on the hazard warning lamps
(Y page 130).
X Turn the SmartKey to position 0in the
ignition lock and remove the SmartKey
from the ignition lock.
X When leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 567). Towing a vehicle with both axles on
the ground
G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock.
In order to ensure that the automatic
transmission stays in position Nwhen towing
the vehicle, you must observe the following
points:
X Switch on the hazard warning lamps
(Y page 130).
i In order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the
combination switch as usual. In this case,
only the indicator lamps for the direction of
travel flash. When you reset the
combination switch, the hazard warning
flashers start flashing again.
X Make sure that the vehicle is stationary and
the SmartKey in the ignition lock is in
position 0. Towing and tow-starting
569Breakdown assistance Z

is approximately
00CDin (1.6 mm). If this is the
case, the tire is so worn that it must be
replaced. Selecting, mounting and replacing
tires
R Only mount tires and wheels of the same
type and make.
Exception: it is permissible to install a
different type or make in the event of a flat
tire. Observe the "MOExtended tires (tires
with run-flat characteristics" section
(Y page 557).
R Only mount tires of the correct size onto
the wheels.
R Break in new tires at moderate speeds for
the first 60 miles (100 km). They only reach
their full performance after this distance.
R Do not drive with tires which have too little
tread depth, as this significantly reduces
the traction on wet roads (hydroplaning).
R Replace the tires after six years at the
latest, regardless of wear. MOExtended tires (tires with run-flat
properties)
With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires.
MOExtended tires may only be used in
conjunction with an active tire pressure loss
warning system or with an active tire pressure
monitor and on wheels specifically tested by
Mercedes-Benz.
Notes on driving with MOExtended tires with
a flat tire (Y page 557).
i Vehicles equipped with MOExtended tires
are not equipped with a TIREFIT kit at the
factory. It is therefore recommended that
you additionally equip your vehicle with a
TIREFIT kit if you mount tires that do not
feature run-flat properties, e.g. winter tires. A TIREFIT kit can be obtained from a
qualified specialist workshop. Winter operation
General notes
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Changing a wheel"
section (Y page 597). Driving with summer tires
At temperatures below 45 ‡(+7 †), summer
tires lose elasticity and therefore traction and
braking power. Change the tires on your
vehicle to M+S tires. Using summer tires at
very cold temperatures could cause cracks to
form, thereby damaging the tires
permanently. Mercedes-Benz cannot accept
responsibility for this type of damage. M+S tires
G
WARNING
M+S tires with a tire tread depth of less than
00CF in (4 mm) are not suitable for use in winter
and do not provide sufficient traction. There
is a risk of an accident.
M+S tires with a tread depth of less than 00CF
in (4 mm) must be replaced immediately.
At temperatures below 45 ‡ (+7 †), use
winter tires or all-season tires. Both types of
tire are identified by the M+S marking.
Only winter tires bearing the 004Dsnowflake
symbol in addition to the M+S marking
provide the best possible grip in wintry road
conditions.
Only these tires will allow driving safety
systems such as ABS and ESP ®
to function
optimally in winter. These tires have been
developed specifically for driving in snow. 578
Winter operationWheels and tires

There is a risk of accident.
Follow recommended tire inflation pressures
and check the pressure of all the tires
including the spare wheel:
R
monthly, at least
R if the load changes
R before beginning a long journey
R under different operating conditions, e.g.
off-road driving
If necessary, correct the tire pressure.
i The specifications on the sample Tire and
Loading Information placard and tire
pressure tables are examples. Tire
pressure specifications are vehicle-specific
and may deviate from the data shown here.
The tire pressure specifications that are
valid for your vehicle can be found on the
Tire and Loading Information placard and
tire pressure table on the vehicle.
General notes The recommended tire pressures for the tires
mounted at the factory can be found on the
labels described here.
Further information on tire pressures can be
obtained at a qualified specialist workshop.
Tire and Loading Information placard 0043
Recommended tire pressures
The Tire and Loading Information placard is
on the B-pillar on the driver's side
(Y page 586). The Tire and Loading Information placard
contains the recommended tire pressures for
cold tires. The recommended tire pressures
are valid for the maximum permissible load
and up to the maximum permissible vehicle
speed.
Tire pressure table
The tire pressure table is on the inside of the
fuel filler flap.
Example: tire pressure table for all tires permitted
for this vehicle by the factory
The tire pressure table contains the
recommended pressures for cold tires for
various operating conditions, i.e. differing
load and speed conditions.
Example: tire pressure table with tire dimensions
If a tire size precedes a tire pressure, the tire
pressure information following is only valid
for that tire size. The load conditions "partially
laden" and "fully laden" are defined in the
table for different numbers of occupants and
amounts of luggage. The actual number of
seats may differ. 580
Tire pressureWheels and tires