2014 MERCEDES-BENZ S-Class maintenance

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
vehicle before driving. For your own safety
and a longer vehicle life, follow the
instructions and warning notices in this
manual. Ignoring them could result in damage
to the vehicle or personal injury to you or
others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle:
R Operator's Manual
R Maintenance Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
You can also use the S-Class Guide
smartphone app: Apple
®
iOS Android™
Please note that the Mercedes-Benz Guides
App may not yet be available in your country.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2225844400 É2225844400'ËÍ

Index
....................................................... 4Introduction
......................................... 22 At a glance
........................................... 31 Safety
................................................... 43 Opening and closing
...........................83 Seats, steering wheel and mirrors
..109 Lights and windshield wipers
..........137 Climate control
................................. 151 Driving and parking
..........................169 On-board computer and displays
....247 Stowage and features
......................315 Maintenance and care
......................347 Breakdown assistance
.....................363 Wheels and tires
............................... 383 Technical data
................................... 421 Contents
3

Brake fluid
Display message ............................ 272
Notes ............................................. 426
Brake force distribution,
electronic
see EBD (electronic brake force
distribution)
Brake lamps
Display message ............................ 281
Brakes
ABS .................................................. 71
Adaptive Brake Assist ......................75
BAS .................................................. 71
BAS PLUS with Cross-Traffic Assist .72
Brake fluid (notes) .........................426
Display message ............................ 266
EBD .................................................. 78
High-performance brake system ....197
Hill start assist ............................... 175
HOLD function ............................... 212
Important safety notes ..................196
Maintenance .................................. 196
Parking brake ................................ 192
Riding tips ...................................... 196
Warning lamp ................................. 303
Breakdown
see Flat tire
see Towing away
Buttons on the steering wheel .........249 C
California Important notice for retail
customers and lessees ....................24
Calling up a malfunction
see Display messages
Camera
see 360° camera
Car
see Vehicle
Care
360° camera ................................. 358
Carpets .......................................... 361
Car wash ........................................ 354
Display ........................................... 359
Exhaust pipe .................................. 359
Exterior lights ................................ 357Gear or selector lever
....................360
Interior ........................................... 359
Matte finish ................................... 356
Night View Assist Plus ...................359
Notes ............................................. 353
Paint .............................................. 356
Plastic trim .................................... 360
Power washer ................................ 355
Rear view camera .......................... 358
Roof lining ...................................... 361
Seat belt ........................................ 361
Seat cover ..................................... 361
Sensors ......................................... 358
Steering wheel ............................... 360
Trim pieces .................................... 360
Washing by hand ........................... 355
Wheels ........................................... 356
Windows ........................................ 357
Wiper blades .................................. 357
Wooden trim .................................. 360
Car key
see SmartKey
Car wash (care) ................................. 354
CD player/CD changer (on-board
computer) .......................................... 256
Center console Overview .......................................... 37
Stowage space .............................. 317
Center console in the rear
compartment
Stowage compartment ..................319
Central locking
Locking/unlocking (SmartKey) ........85
Chauffeur mode
Display message ............................ 299
Fully reclined position ....................121
General notes ................................ 117
Installing the head restraint ...........119
Moving front-passenger seat into
the chauffeur position .................... 118
Moving the front-passenger seat
into the normal position ................. 120
Removing the head restraint .......... 119
Child-proof locks
Important safety notes ....................69
Rear doors ....................................... 696
Index

Opening/closing (automatically
from outside)
................................... 94
Opening/closing (from outside,
HANDS-FREE ACCESS) ....................95
Opening/closing (manually from
outside) ............................................ 94
Power closing .................................. 92
Trunk lid
Display message ............................ 298
Obstacle recognition ........................93
Opening/closing .............................. 93
Opening dimensions ......................429
Trunk load (maximum) ......................429
Turn signals Display message ............................ 280
Switching on/off ........................... 140
Two-way radio
Windshield (infrared reflective) ......345
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking .......................92
From inside the vehicle (central
unlocking button) ............................. 91V
Vanity mirror (in the sun visor) ........324
Vehicle Correct use ...................................... 27
Data acquisition ............................... 28
Display message ............................ 297
Equipment ....................................... 23
Individual settings ..........................259
Limited Warranty ............................. 28
Loading .......................................... 395
Locking (in an emergency) ...............93
Locking (SmartKey) .......................... 85
Lowering ........................................ 412
Maintenance .................................... 24
Operating safety .............................. 25
Parking for a long period ................ 193
Pulling away ................................... 174
Raising ........................................... 409
Reporting problems .........................27Securing from rolling away
............408
Towing away .................................. 376
Transporting .................................. 378
Unlocking (in an emergency) ...........92
Unlocking (SmartKey) ......................85
Vehicle data ................................... 429
Vehicle data
Roof load (maximum )..................... 429
Trunk load (maximum )................... 429
Vehicle dimensions ...........................429
Vehicle emergency locking ................93
Vehicle identification number see VIN
Vehicle identification plate ..............422
Vehicle level Active Body Control (ABC) .............214
Display message .................... 287, 288
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit .................................. 364
Video Operating the DVD ......................... 256
VIN ...................................................... 422 W
Warning and indicator lamps ABS ................................................ 304
Brakes ........................................... 303
Check Engine ................................. 308
Coolant .......................................... 309
Distance warning ........................... 311
ESP ®
.............................................. 305
ESP ®
OFF ....................................... 306
Fuel tank ........................................ 308
Overview .......................................... 34
Parking brake ................................ 307
PASSENGER AIRBAG OFF ................51
Reserve fuel ................................... 308
Seat belt ........................................ 302
SRS ................................................ 307
Steering ......................................... 313
Tire pressure monitor ....................312
Warranty .............................................. 23
Washer fluid Display message ............................ 300
Wheel and tire combination
see Tires 20
Index

R
cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems.
Have aftermarket accessories installed at
a qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been
specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintain a supply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Always specify the vehicle identification
number (VIN) when ordering genuine
Mercedes-Benz parts (Y page 422).Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to print. Country-specific differences are
possible. Bear in mind that your vehicle may
not feature all functions described here. This
also applies to safety-relevant systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies
in accordance with the warranty terms and
conditions in the Service and Warranty
Information booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts
in accordance with the following warranty
terms and conditions:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control System Warranty
R State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are
covered by the Mercedes-Benz Parts and
Accessories warranties. These are available
at any authorized Mercedes-Benz Center.
i Should you lose your Service and
Warranty Information booklet, have an
authorized Mercedes-Benz Center arrange
for a replacement. The new Service and Introduction
23 Z

Warranty Information booklet will be
posted to you.
Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner. 24
Introduction

If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a
risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop. G
WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other
networked components. In particular,
systems relevant to safety could also be
affected. As a result, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury. Introduction
25 Z

may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when
driving your vehicle:
R the safety notes in this manual
R the Technical Data section in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov ; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Introduction
27 Z