Problems with the transmission
Problem Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0or 1) if:
R the electric parking brake is being tested
on a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be
damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. Refueling
187Driving and parking
Z
!
Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied.
R the transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
R the front wheels must be turned towards
the curb on steep uphill or downhill
gradients.
R the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
R a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to
neutral position Nwhen you switch off the
engine. The vehicle may roll away. There is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle from rolling away by applying the
parking brake.
i If the engine cannot be switched off as
described here, see "Emergency engine
cutoff" (Y page 381).
Using the SmartKey X
Apply the electric parking brake.
X Shift the transmission to position P.
X Turn the SmartKey to position 0in the
ignition lock and remove it.
The immobilizer is activated. i
If you turn off the engine with the
SmartKey and then remove it from the
ignition lock or open a front door, the
automatic transmission shifts to P
automatically.
With the Start/Stop button X
Apply the electric parking brake.
X Shift the transmission to position P.
X Press the Start/Stop button (Y page 171).
The engine stops and all the indicator
lamps in the instrument cluster go out.
i When the driver's door is closed, this
corresponds to key position 1. When the
driver's door is open, this corresponds to
key position 0: "Key removed".
i If you turn off the engine with the Start/
Stop button, the automatic transmission
shifts to N. If you then open one of the front
doors, the automatic transmission shifts to
P.
If you drive through a car wash with a
conveyor, you can:
R switch on the ignition using the Start/
Stop button and shift the transmission to
N
R insert the SmartKey into the ignition
lock, switch on the ignition and shift the
transmission to N
i In the event of an emergency, the engine
can be turned off while the vehicle is in
motion by pressing and holding the Start/
Stop button for three seconds. This
function operates independently of the
ECO start/stop automatic engine switch-
off function. Parking
191Driving and parking Z
R
the transmission must be in position D.
R the driver's door must be closed when you
shift from Pto Dor your seat belt must be
fastened.
R the front-passenger door and rear doors
must be closed.
Activating X
Briefly pull the cruise control lever towards
you 0044or press it up 0043or down 0087.
DISTRONIC PLUS is selected.
X To adjust the set speed in 1 mph
increments (1 km/h increments): briefly
press the cruise control lever up 0043to the
pressure point for a higher speed, or down
0087 for a lower speed.
Every time the cruise control lever is
pressed up or down, the last speed stored
is increased or reduced.
or
X To adjust the set speed in 5 mph
increments (10 km/h increments):
briefly press the cruise control lever
up 0043 past the pressure point for a higher
speed, or down 0087for a lower speed.
Every time the cruise control lever is
pressed up or down, the last speed stored
is increased or reduced.
X Remove your foot from the accelerator
pedal.
Your vehicle adapts its speed to that of the
vehicle in front, but only up to the desired
stored speed. i
If you do not fully release the accelerator
pedal, the DISTRONIC PLUS Passive
DISTRONIC PLUS Passive
message appears in the multifunction
display. The set distance to a slower-
moving vehicle in front will then not be
maintained. You will be driving at the speed
you determine by the position of the
accelerator pedal.
You can also activate DISTRONIC PLUS when
stationary. The lowest speed that can be set
is 20 mph (30 km/h).
X Briefly pull the cruise control lever towards
you 0044or press it up 0043or down 0087.
DISTRONIC PLUS is selected.
Activating at the current speed/last
stored speed G
WARNING
If you call up the stored speed and it differs
from the current speed, the vehicle
accelerates or decelerates. If you do not know
the stored speed, the vehicle could accelerate
or brake unexpectedly. There is a risk of an
accident.
Pay attention to the road and traffic
conditions before calling up the stored speed.
If you do not know the stored speed, store the
desired speed again. 204
Driving systemsDriving an
d parking
0087
Specified minimum distance to the
vehicle in front; adjustable
0085 Own vehicle
In the Assistance menu (Y page 259) of the
on-board computer, you can select the
assistance graphics display.
X Select the Assistance Info Display Assistance Info Display
function using the on-board computer
(Y page 258).
You will see the stored speed for about five
seconds when you activate DISTRONIC PLUS.
Deactivating DISTRONIC PLUS There are several ways to deactivate
DISTRONIC PLUS:
X
Briefly press the cruise control lever
forwards 0043
or
X Brake, unless the vehicle is stationary.
When you deactivate DISTRONIC PLUS, you
will see the DISTRONIC PLUS Off DISTRONIC PLUS Off message
in the multifunction display for approximately
five seconds.
i The last speed stored remains stored until
you switch off the engine.
i DISTRONIC PLUS is not deactivated if you
depress the accelerator pedal. DISTRONIC PLUS is automatically
deactivated if:
R you engage the electric parking brake or if
the vehicle is automatically secured with
the electric parking brake
R ESP ®
intervenes or you deactivate ESP ®
R the transmission is in the P,Ror Nposition
R you pull the cruise control lever towards
you in order to pull away and the front-
passenger door or one of the rear doors is
open
R the vehicle has skidded
R you activate Active Parking Assist
If DISTRONIC PLUS is deactivated, you will
hear a warning tone. You will see the
DISTRONIC PLUS Off
DISTRONIC PLUS Off message in the
multifunction display for approximately five
seconds.
Tips for driving with DISTRONIC PLUS General notes
Pay particular attention in the following traffic
situations:
R Cornering, going into and coming out of a
bend
R Vehicles traveling on a different line
R Other vehicles changing lanes
R Narrow vehicles
R Obstructions and stationary vehicles
R Crossing vehicles
In such situations, brake if necessary.
DISTRONIC PLUS is then deactivated. 208
Driving systemsDriving and parking
X
To cancel the procedure: press the
0038 button on the multifunction steering
wheel or pull away.
or
X To park using Active Parking Assist:
press the 0076button on the multifunction
steering wheel.
The Park Assist Active Accelerate
Park Assist Active Accelerate
and Brake Observe Surroundings
and Brake Observe Surroundings
message appears in the multifunction
display.
X Let go of the multifunction steering wheel.
X Back up the vehicle, being ready to brake
at all times. When backing up, drive at a
speed below approximately 6 mph
(10 km/h). Otherwise Active Parking Assist
will be canceled.
Active Parking Assist brakes the vehicle to
a standstill when the vehicle approaches
the rear border of the parking space.
Maneuvering may be required in tight
parking spaces.
The Park Assist Active Select D Park Assist Active Select D
Observe
Observe Surroundings
Surroundings message appears in
the multifunction display.
X Shift the transmission to position Dwhile
the vehicle is stationary.
Active Parking Assist immediately steers in
the other direction.
The Park Assist Active Accelerate
Park Assist Active Accelerate
and Brake Observe Surroundings
and Brake Observe Surroundings
message appears in the multifunction
display.
i You will achieve the best results by
waiting for the steering procedure to
complete before pulling away.
X Drive forwards and be ready to brake at all
times.
Active Parking Assist brakes the vehicle to
a standstill.
The Park Assist Active Select R
Park Assist Active Select R
Observe
Observe Surroundings Surroundings message appears in
the multifunction display. As soon as the parking procedure is
complete, the
Park Assist Finished
Park Assist Finished
message appears in the multifunction display
and a warning tone sounds. The vehicle is now
parked. The vehicle is kept stationary without
the driver having to depress the brake pedal.
The braking effect is canceled when you
depress the accelerator pedal.
Active Parking Assist no longer supports you
with steering interventions and brake
applications. When Active Parking Assist is
finished, you must steer and brake again
yourself. PARKTRONIC is still available.
Parking tips:
R The way your vehicle is positioned in the
parking space after parking is dependent
on various factors. These include the
position and shape of the vehicles parked
in front and behind it and the conditions of
the location. It may be the case that Active
Parking Assist guides you too far into a
parking space, or not far enough into it. In
some cases, it may also lead you across or
onto the curb. If necessary, you should
cancel the parking procedure with Active
Parking Assist.
R You can also select preselect transmission
position D. The vehicle redirects and does
not drive as far into the parking space.
Should the transmission change take place
too early, the parking procedure will be
canceled. A sensible parking position can
no longer be achieved from this position.
Exiting a parking space In order that Active Parking Assist can
support you when you exit the parking space:
R the border of the parking space must be
high enough at the front and the rear. A
curb is too small, for example.
R the border of the parking space must not
be too wide, as the position of the vehicle
must not exceed an angle of 45° to the 224
Driving systemsDriving an
d parking
R
you are driving faster than 6 mph
(10 km/h)
R a wheel spins, ESP ®
intervenes or fails. The
00E5 warning lamp lights up in the
instrument cluster.
A warning tone sounds. The parking symbol
disappears and the multifunction display
shows the Park Assist Canceled
Park Assist Canceled
message.
When Active Parking Assist is canceled, you
must steer and brake again yourself.
If a system malfunction occurs, the vehicle is
braked to a standstill. To drive on, depress the
accelerator again. Rear view camera
General notes Rear view camera
0043is in the trunk lid handle.
Rear view camera 0043is an optical parking and
maneuvering aid. It shows the area behind
your vehicle with guide lines in the COMAND
display.
The area behind the vehicle is displayed as a
mirror image, as in the rear view mirror.
i The text of messages shown in the
COMAND display depends on the language
setting. The following are examples of rear
view camera messages in the COMAND
display. Important safety notes The rear view camera is only an aid. It is not
a replacement for your attention to your
immediate surroundings. You are always
responsible for safe maneuvering and
parking. When maneuvering or parking, make
sure that there are no persons, animals or
objects in the area in which you are
maneuvering.
Under the following circumstances, the rear
view camera will not function, or will function
in a limited manner:
R
if the trunk lid is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the camera is exposed to very bright light
R if the area is lit by fluorescent light or LED
lighting (the display may flicker)
R if there is a sudden change in temperature,
e.g. when driving into a heated garage in
winter
R if the camera lens is dirty or obstructed.
Observe the notes on cleaning
(Y page 358)
R if the rear of your vehicle is damaged. In
this event, have the camera position and
setting checked at a qualified specialist
workshop
The field of vision and other functions of the
rear view camera may be restricted due to
additional accessories on the rear of the
vehicle (e.g. license plate holder, bicycle
rack).
i The rear view camera is protected from
raindrops and dust by means of a flap.
When the rear view camera is activated,
this flap opens.
The flap closes again when:
R you have finished the maneuvering
process
R you switch off the engine
Observe the notes on cleaning
(Y page 358). 226
Driving syste
msDriving and parking
Problems with Night View Assist
Problem Possible causes/consequences and
0050
0050Solutions The picture quality of
Night View Assist Plus
has deteriorated. The windshield is fogged up on the inside.
X Fold down camera cover (Y page 359).
X Defrost the windshield (Y page 162). The windshield is iced up.
X
De-ice the windshield (Y page 161). The windshield wipers are smearing the windshield.
X
Replace the wiper blades (Y page 147). The windshield is smeared after the vehicle has been cleaned in a
car wash.
X
Clean the windshield (Y page 357). There is windshield chip damage in the camera's field of vision.
X Replace the windshield. The pedestrian and
animal recognition is
not available. The infrared camera in the radiator grill is dirty.
X
Use a soft cloth and water to clean the infrared camera. Driving Assistance PLUS package
General notes The Active Driving Assistance PLUS package
consists of DISTRONIC PLUS (Y page 201),
Active Blind Spot Assist (Y page 240) and
Active Lane Keeping Assist (Y page 243).
Active Blind Spot Assist General notes
Active Blind Spot Assist uses a radar sensor
system, pointed toward the rear of the
vehicle, to monitor the area to the sides of the
vehicle which the driver is unable to see. A
warning display in the exterior mirrors draws
your attention to vehicles detected in the
monitored area. If you then switch on the
corresponding turn signal to change lane, you
will also receive an optical and audible
warning. If a risk of lateral collision is detected, corrective braking may help you
avoid a collision. Active Blind Spot Assist
evaluates the free space in the direction of
travel and to the side before making a course-
correcting brake application. For this, Active
Blind Spot Assist uses radar sensors which
are pointed in the direction of travel.
Active Blind Spot Assist supports you from a
speed of approximately 20 mph (30 km/h).
Important safety notes
Active Blind Spot Assist is only an aid and is
not a substitute for attentive driving.
G
WARNING
Active Blind Spot Assist does not react to:
R vehicles overtaken too closely on the side,
placing them in the blind spot area
R vehicles which approach with a large speed
differential and overtake your vehicle 240
Driving systemsDriving and parking
If a course-correcting brake application
occurs, red warning lamp 0043flashes in the
exterior mirror and a dual warning tone
sounds. In addition, display 0044underlining
the danger of a side collision appears in the
multifunction display.
In very rare cases, the system may make an
inappropriate brake application. A course-
correcting brake application may be
interrupted at any time if you steer slightly in
the opposite direction or accelerate.
The course-correcting brake application is
available in the speed range between
20 mph (30 km/h) and 120 mph (200 km/h).
Either no braking application, or a course-
correcting brake application adapted to the
driving situation occurs if:
R there are vehicles or obstacles, e.g. crash
barriers, located on both sides of your
vehicle.
R a vehicle approaches you too closely at the
side.
R you have adopted a sporty driving style with
high cornering speeds.
R you clearly brake or accelerate.
R a driving safety system intervenes, e.g.
ESP ®
or PRE-SAFE ®
Brake.
R ESP ®
is switched off.
R a loss of tire pressure or a defective tire is
detected.
Switching on Active Blind Spot Assist
X Make sure that Active Blind Spot Assist is
activated in the on-board computer
(Y page 261).
X Turn the SmartKey to position 2in the
ignition lock.
Warning lamps 0043in the exterior mirrors
light up red for approximately
1.5 seconds. Gray radar waves propagating
backwards appear next to the vehicle in the
assistance display in the multifunction
display. Active Lane Keeping Assist General notes
Active Lane Keeping Assist monitors the area
in front of your vehicle by means of camera
system
0043at the top of the windshield.
Various different areas to the front, rear and
side of your vehicle are also monitored with
the aid of the radar sensor system. Active
Lane Keeping Assist detects lane markings on
the road and can warn you before you leave
your lane unintentionally. If you do not react
to the warning, a lane-correcting application
of the brakes can bring the vehicle back into
the original lane.
If you select km kmin the Display Unit
Display Unit
Speed-/Odometer:
Speed-/Odometer: function on the on-board
computer (Y page 262), Active Lane Keeping
Assist is activated starting at a speed of
60 km/h. If the miles milesdisplay unit is selected,
the assistance range begins at 40 mph.
Important safety notes
If you fail to adapt your driving style, Active
Lane Keeping Assist can neither reduce the
risk of accident nor override the laws of
physics. Active Lane Keeping Assist cannot
take account of road and weather conditions.
It may not recognize traffic situations. Active
Lane Keeping Assist is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time and for staying in your lane.
Active Lane Keeping Assist cannot
continuously keep your vehicle in its lane. Driving systems
243Driving and parking Z