2014 MERCEDES-BENZ S-Class tow

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 27).Where will I find...?
Vehicle tool kit
General notes The towing eye is located in the stowage well
under the trunk floor.
i Apart from certain country-specific
variations, the vehicles are not equipped
with a tire-change tool kit. Some tools for
changing a wheel are specific to the
vehicle. For more information on which
tools are required and approved to perform
a wheel change on your vehicle, consult a
qualified specialist workshop.
Tools required for changing a wheel may
include, for example:
R Jack
R Wheel chock
R Lug wrench
R Ratchet wrench
R Alignment bolt Vehicles with a TIREFIT kit Example
0043 Tire sealant filler bottle
0044 Tire inflation compressor
0087 Towing eye
X Open the trunk lid.
X Lift the trunk floor upwards (Y page 320).
X Use the TIREFIT kit (Y page 366).
AMG vehicles Example
0043 Tire sealant filler bottle
0044 Jack
0087 Ratchet
0085 Alignment bolt
0083 Jacking support
0084 Socket
006B Lug wrench
006C Towing eye
006D Folding wheel chock
006E Tire inflation compressor 364
Where will I find...?Breakdown assistance

The tire-change tool kit is kept in a tray in the
stowage well under the trunk floor.
X Open the trunk lid.
X Lift the trunk floor upwards (Y page 320).Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
R MOExtended tires (tires with run-flat
properties) (Y page 365)
Vehicle preparation is not necessary on
vehicles with MOExtended tires.
R a TIREFIT kit (Y page 364)
Information on changing/mounting a wheel
(Y page 407).
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 190).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
X Open the driver's door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
X Remove Start/Stop button from ignition
lock (Y page 171).
or, if the SmartKey is inserted in the ignition
lock:
X Remove the SmartKey from the ignition
lock.
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier. X
Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door. MOExtended tires (tires with run-flat
properties)
General notes With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking
next to the tire size designation, the load-
bearing capacity and the speed index
(Y
page 401).
MOExtended tires may only be used in
conjunction with an active tire pressure loss
warning system or with an active tire pressure
monitor.
If the pressure loss warning message
appears in the multifunction display:
R Observe the instructions in the display
messages (Y page 295).
R Check the tire for damage.
R If driving on, observe the following notes.
The maximum driving distance is
approximately 50 miles (80 km) when the
vehicle is partially laden and approximately
18 miles (30 km) when the vehicle is fully
laden.
In addition to the vehicle load, the driving
distance possible depends upon:
R Speed
R Road condition
R Outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving
conditions/maneuvers, or it can be increased
through a moderate style of driving. Flat tire
365Breakdown assistance

plenty of water. Do not induce vomiting,
and seek medical attention immediately.
R Immediately change out of clothing which
has come into contact with tire sealant.
R If an allergic reaction occurs, seek medical
attention immediately.
! Do not operate the tire inflation
compressor for longer than eight minutes
at a time without a break. It may otherwise
overheat.
The tire inflation compressor can be
operated again once it has cooled down.
Using the TIREFIT kit X
Do not remove any foreign objects which
have penetrated the tire, e.g. screws or
nails.
X Remove the tire sealant bottle, the
accompanying TIREFIT sticker and the tire
inflation compressor from the stowage well
underneath the trunk floor (Y page 364).
X Affix part 0043of the TIREFIT sticker within
the driver's field of vision.
X Affix part 0044of the TIREFIT sticker near the
valve on the wheel with the defective tire. X
Pull plug 0085with the cable and hose 0083out
of the housing.
X Screw hose 0083onto flange 0084of tire
sealant bottle 0043.
X Place tire sealant bottle 0043head
downwards into recess 0044of the tire
inflation compressor. X
Remove the cap from valve 006Bon the faulty
tire.
X Screw filler hose 006Conto valve 006B.
X Insert connector 0085into a 12 V socket
(Y page 328) in your vehicle.
X Turn the SmartKey to position 1in the
ignition lock (Y page 171).
X Press on/off switch 0087on the tire inflation
compressor to I.
The tire inflation compressor is switched
on. The tire is inflated.
i First, tire sealant is pumped into the tire.
The pressure can briefly rise to
approximately 500 kPa (5 bar/73 psi). Flat tire
367Breakdown assistance Z

Do not switch off the tire inflation
compressor during this phase.
X Allow the tire inflation compressor to run
for five minutes. The tire should then have
attained a pressure of at least 180 kPa
(1.8 bar/26 psi).
If a pressure of 180 kP a(1 .8 ba r/26 psi) has
been attained after five minutes, see "Tire
pressure reached" (Y page 368).
If a tire pressure of 180 kPa (1.8 ba r/26 psi)
has not been attained after five minutes, see
"Tire pressure not reached" (Y page 368).
i If tire sealant leaks out, allow it to dry. It
can then be removed like a layer of film.
If your clothes are soiled with tire sealant,
have them cleaned with perchloroethylene
at a dry cleaner as soon as possible.
Tire pressure not reached If a pressure of 180 kPa
(1.8 ba r/26 psi) has
not been attained after five minutes:
X Switch off the tire inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tire.
X Very slowly drive forwards or reverse
approximately 30 ft (10 m).
X Pump up the tire again.
After a maximum of five minutes the tire
pressure must be at least 180 kPa (1.8 bar/
26 psi). G
WARNING
If the required tire pressure is not reached
after the specified time, the tire is too badly
damaged. The tire sealant cannot repair the
tire in this instance. Damaged tires and a tire
pressure that is too low can significantly
impair the vehicle's braking and driving
characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop. Tire pressure reached G
WARNING
A tire temporarily sealed with tire sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed
the specified maximum speed with a tire that
has been repaired using tire sealant.
The maximum speed for a tire sealed with tire
sealant is 50 mph (80 km/h). The upper part
of the TIREFIT sticker must be affixed to the
instrument cluster in the driver's field of
vision.
! Residue from the tire sealant may come
out of the filler hose after use. This could
cause stains.
Therefore, place the filler hose in the plastic
bag which contained the TIREFIT kit. H
Environmental note
Have the used tire sealant bottle disposed of
professionally, e.g. at a qualified specialist
workshop.
If a tire pressure of 180 kPa (1.8 ba r/26 psi)
has been attained after five minutes:
X Switch off the tire inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tire.
X Stow the tire sealant bottle and the tire
inflation compressor.
X Pull away immediately.
X Stop after driving for approximately ten
minutes and check the tire pressure with
the tire inflation compressor.
The tire pressure must now be at least
130 kPa (1.3 bar/19 psi). G
WARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly damaged. The tire sealant cannot repair 368
Flat tireBreakdown assistance

the tire in this instance. Damaged tires and a
tire pressure that is too low can significantly
impair the vehicle's braking and driving
characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
i In cases such as the one mentioned
above, contact an authorized Mercedes-
Benz Center. Or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
X Correct the tire pressure if it is still at least
130 kPa (1.3 ba r/19 psi). See the Tire and
Loading Information placard on the driver's
side B-pillaro r the tire pressure table in the
fuel filler flap for values.
X To increase the tire pressure: switch on
the tire inflation compressor. X
To reduce the tire pressure: depress
pressure release button 006Dnext to
pressure gauge 006E.
X When the tire pressure is correct, unscrew
the filler hose from the valve of the sealed
tire.
X Screw the valve cap onto the tire valve of
the sealed tire.
X Pull the tire sealant bottle out of the tire
inflation compressor.
The filler hose remains attached to the tire
sealant bottle.
X Stow the tire sealant bottle and the tire
inflation compressor. X
Drive to the nearest qualified specialist
workshop and have the tire changed there.
X Have the tire sealant bottle replaced as
soon as possible at a qualified specialist
workshop.
X Have the tire sealant bottle replaced every
four years at a qualified specialist
workshop. Battery (vehicle)
Important safety notes
Special tools and expert knowledge are
required when working on the battery, e.g.
removal and installing. You should therefore
have all work involving the battery carried out
at a qualified specialist workshop. G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g. the lighting
system, ABS (anti-lock braking system) or
ESP ®
(Electronic Stability Program). The
operating safety of your vehicle may be
restricted. You could lose control of the
vehicle, for example:
R braking
R in the event of abrupt steering maneuver
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar
incident, contact a qualified specialist
workshop immediately. Do not drive any
further. You should have all work involving the
battery carried out at a qualified specialist
workshop.
i For further information about ABS and
ESP ®
, see (Y page 71) and (Y page 76). Battery (vehicle)
369Breakdown assistance Z

Towing and tow-starting
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could
rollover.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the
permissible gross weight of your vehicle.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash !
Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Secure the tow rope or tow bar to the
towing eye only. Otherwise, the vehicle
could become damaged.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Shift the automatic transmission to Nand
do not open the driver's or front
passenger's door during towing. The
automatic transmission may otherwise
shift to position P, which could damage the
transmission.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 422).
It is better to have the vehicle transported
than to have it towed.
If the vehicle has suffered transmission
damage, have it transported on a transporter
or trailer.
The automatic transmission must be in
position Nwhen the vehicle is being towed.
If the automatic transmission cannot be
shifted to position N, have the vehicle
transported on a transporter or trailer. 376
Towing and tow-startingBreakdown assistance

The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot release the electric parking brake
R cannot shift the automatic transmission to
position N
i Disarm the automatic locking feature
before the vehicle is towed (Y page 92). You
could otherwise be locked out when
pushing or towing the vehicle. Installing/removing the towing eye
Installing the towing eye The brackets for the screw-in towing eyes are
located in the bumpers. They are at the rear
and at the front, under covers 0043.
X Remove the towing eye from the vehicle
tool kit/stowage tray (Y page 364).
X Remove cover 0043from the opening.
X Screw in and tighten the towing eye
clockwise to the stop. Removing the towing eye X
Unscrew and remove the towing eye.
X Attach cover 0043to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit/
stowage tray. Towing the vehicle with the rear axle
raised
Only vehicles without 4MATIC can be
towed with the rear axle raised.
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could
otherwise damage the brake system.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be
loaded up and transported.
X Switch on the hazard warning lamps
(Y page 140).
X If necessary, turn the SmartKey in the
ignition lock to position 0and remove the
SmartKey from the ignition lock.
X Take the SmartKey with you when you leave
the vehicle.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 376). Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 376).
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock. Towing and tow-starting
377Breakdown assistance Z

In order to ensure that the automatic
transmission stays in position Nwhen towing
the vehicle, you must observe the following
points:
X You must use the SmartKey instead of the
Start/Stop button (Y page 171).
X Make sure that the vehicle is stationary and
the SmartKey in the ignition lock is in
position 0.
X Turn the SmartKey to position 2in the
ignition lock.
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the electric parking brake.
X Leave the SmartKey in position 2in the
ignition lock.
X Switch on the hazard warning lamps
(Y page 140).
i In order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the
combination switch as usual. In this case,
only the indicator lamps for the direction of
travel flash. After resetting the
combination switch, the hazard warning
lamp starts flashing again. Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged.
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or
transporter if you wish to transport it.
X Turn the SmartKey to position 2in the
ignition lock.
X Shift the automatic transmission to
position N. As soon as the vehicle has been loaded:
X
Prevent the vehicle from rolling away by
applying the electric parking brake.
X Shift the automatic transmission to
position P.
X Turn the SmartKey to position 0in the
ignition lock and remove it.
X Secure the vehicle. Notes on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be
loaded up and transported.
If the vehicle's transmission, front, or rear
axle is damaged, have the vehicle transported
on a truck or trailer.
In the event of damage to the electrical
system: if the battery is defective, the
automatic transmission will be locked in
position P. To shift the automatic
transmission to position N, you must provide
power to the vehicle's electrical system in the
same way as when jump-starting
(Y page 373).
Have the vehicle transported on a transporter
or trailer. Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission
must not be tow-started. You could
otherwise damage the automatic
transmission.
i Information on "Jump-starting"
(Y page 373). 378
Towing and tow-startingBreakdown assistance