Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. 7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no
longer changes gear.
The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
X Have the transmission checked at a qualified specialist work-
shop immediately. 9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no
longer changes gear.
The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is
in position N.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren. Refuelling
175Driving and parking
Z
Adding engine oil
G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil does not spill out
over the filler neck. Allow the engine to cool
down and thoroughly clean the components
that have come into contact with engine oil
before you start the engine. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a ser-
vice system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
Centre.
Damage to the engine or exhaust system is caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R changing the engine oil and oil filter after
missing the change interval required by
the service system
R using engine oil additives
! Do not add too much oil. Topping up with
too much engine oil can result in damage to the engine or to the catalytic converter.
Have excess engine oil siphoned off.
Example
X Turn cap :anti-clockwise and remove it.
X Top up the engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, top up with 1.0 l of engine
oil.
X Replace cap :on the filler neck and turn
clockwise.
Make sure that the cap locks securely into place.
X Check the oil level again with the oil dip-
stick (Y page 338).
For further information on engine oil, see
(Y page 405). Other service products
Checking the coolant level G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
The engine cooling system is under pressure, particularly if the engine is warm. You could 340
Engine compartmentMaintenance and care
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the ASSYST PLUS service interval display after
the service work has been carried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements The prescribed service interval is based on
normal operation of the vehicle. Service work
will need to be performed more often if the
vehicle is operated under arduous conditions
or increased loads, for example:
R regular city driving with frequent intermedi-
ate stops
R if the vehicle is primarily used to travel
short distances
R for frequent operation in mountainous ter-
rain or on poor road surfaces
R if the engine is often left idling for long peri-
ods
In these or similar operating conditions, have,
for example, the air filter, engine oil and oil
filter changed more frequently. The tyres
must be checked more frequently if the vehi-
cle is operated under increased loads. Fur-
ther information can be obtained at a quali-
fied specialist workshop, e.g. a Mercedes-
Benz Service Centre.
Driving abroad An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
Mercedes-Benz Service Centre. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man- ner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly after having cleaned the wheels with wheel cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle has been washed. There is a risk of an acci-
dent. Care
343Maintenance and care
Z
!
Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim. This maintains the high-quality look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wooden trim and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface.
X Wipe the wooden trim and trim elements
with a damp, lint-free cloth, e.g. a microfi-
bre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
! Do not use microfibre cloths to clean gen-
uine leather, artificial leather or DINAMICA covers. If used often, these can damage the
cover.
Note that regular care is essential to make
sure that the appearance and comfort of the
covers are retained over time.
Genuine leather seat covers
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise
become rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a quali- fied specialist workshop.
Leather is a natural product.
It has natural surface properties, e.g.: R unevenness in structure
R marks caused by growth and injury
R subtle colour differences
These are characteristics of leather and not
material faults.
Seat covers from other materials
! Observe the following when cleaning:
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid).
R clean cloth covers with a microfibre cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid). Rub
carefully, and always wipe entire seat
sections to avoid leaving visible lines.
Leave the seat to dry afterwards. Clean-
ing results depend on the type of dirt and how long it has been there.
R Clean DINAMICA covers with a damp
cloth. Make sure that you wipe entire
seat sections to avoid leaving visible
lines. 350
CareMaintenance and care
Interchanging the wheels
G
WARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tyres have different dimensions. The wheel brakes or suspension components may also be damaged. There is a risk of acci-
dent.
Interchange front and rear wheels only if the
wheels and tyres are of the same dimensions.
! On vehicles fitted with a tyre pressure
monitor, electronic components are loca-
ted in the wheel.
Tyre-fitting tools should not be applied in
the area of the valve, as this could damage
the electronic components.
Only have tyres changed at a qualified spe- cialist workshop.
Interchanging the front and rear wheels of
differing dimensions can render the general
operating permit invalid.
Observe the instructions and safety notes in
the "Fitting a wheel" section (Y page 386).
The wear patterns on the front and rear tyres differ depending on the operating conditions.Interchange the wheels before a clear wear
pattern has formed on the tyres. Front tyres
typically wear more on the shoulders and the
rear tyres in the centre.
On vehicles that have the same size front and
rear wheels, you can interchange the wheels
every 5,000 to 10,000 km depending on the
degree of tyre wear. Ensure the direction of
rotation is maintained.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel is interchanged. Check the tyre pressure and,
if necessary, restart the tyre pressure loss
warning system (Y page 385) or the tyre pres-
sure monitor (Y page 383). Direction of rotation
Tyres with a specified direction of rotation
have additional benefits, e.g. if there is a risk of aquaplaning. You will only gain these ben-
efits if the correct direction of rotation is
observed.
An arrow on the sidewall of the tyre indicates
its correct direction of rotation. Storing wheels
Store wheels in a cool, dry and preferably
dark place if they are not being used. Protect the tyres against oil, grease, petrol and diesel. Cleaning the wheels
G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- aged tyres or chassis components replaced
immediately. Fitting a wheel
Preparing the vehicle X
Stop the vehicle on solid, non-slippery and
level ground.
X Apply the electric parking brake manually.
X Move the front wheels to the straight-
ahead position.
X Shift the transmission to position P.
X Make sure that "normal" level is selected
for AIRMATIC (Y page 207).
X Switch off the engine. 386
Changing a wheelWheels and ty
res
X
To remove: take socket;and wheel
wrench =from the vehicle tool kit
(Y page 355).
X Position socket ;on hub cap :.
X Attach wheel wrench =to socket ;and
loosen hub cap :anti-clockwise.
X Remove hub cap :.
X To fit: before fitting, check hub cap :and
the wheel area for soiling and clean if nec-
essary.
X Put hub cap :in position and turn until it is
in the right position.
X Position socket ;on hub cap :.
X Attach wheel wrench =to socket ;and
tighten hub cap :.
The tightening torque must be 25 Nm.
i Note
that the hub cap should be tight-
ened to the specified torque of 25 Nm.
Mercedes-Benz recommends that you have the hub cap fitted at a qualified specialist
workshop. X
Using wheel wrench =, loosen the bolts on
the wheel you wish to change by about one full turn. Do not unscrew the bolts com-
pletely. The jacking points are located just behind the
front wheel arches and just in front of the rear wheel arches (arrows).
X Take the ratchet ring spanner out of the
vehicle tool kit and place it on the hexagon
nut of the jack so that the letters AUFare
visible. X
Position jack Aat jacking point ?. X
Make sure that the base of the jack is posi-
tioned vertically under the jacking point. Changing a wheel
389Wheels and tyres Z
Service products include the following:
R fuels
R lubricants (e.g. engine oil, transmission oil)
R Coolant
R Brake fluid
R windscreen washer fluid
R Climate control system refrigerant
Components and service products must be
matched. Mercedes-Benz recommends that
you use products tested and approved by
Mercedes-Benz. They are listed in this
Mercedes-Benz Owner's Manual in the appro-
priate section.
You can identify service products approved
by Mercedes-Benz by the following inscrip-
tions on the container:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB Approval (e.g. MB Approval 229.51)
Other designations or recommendations indi- cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g.
MB 229.5). They have not necessarily been
approved by Mercedes-Benz.
Further information can be obtained from any
Mercedes-Benz Service Centre or on the
Internet at http://bevo.mercedes-benz.com. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury. Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek
immediate medical attention.
R If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately.
Tank capacity Model Total capacity
All models
80.0 l
Model Of which
reserve fuel AMG vehicles
Approx. 12.0 l
All other models
Approx. 8.0 l
Petrol (EN 228, E DIN 51626
‑1) Fuel grade
!
Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition if you accidentally refuel with the wrong
fuel. Otherwise, fuel can enter the fuel sys-tem. Even small amounts of the wrong fuel could result in damage to the fuel system
and the engine. Notify a qualified specialist
workshop and have the fuel tank and fuel
lines drained completely.
! Only refuel using premium-grade unlea-
ded petrol with at least 95 ROZ/85 MOZ,
that conforms to European standard
EN 228 or E DIN 51626–1 or an equivalent
specification. Service products and capacities
403Technical data Z
R
efficient use of the fuel by the engine
R driving style
R other non-technical factors, such as envi-
ronmental influences, road conditions or
traffic flow
You can minimise your vehicle's CO 2emis-
sions by driving carefully and having it serv-
iced regularly.
The vehicle will use more fuel than usual in the following situations:
R at very low outside temperatures
R in urban traffic
R on short journeys
R in mountainous terrain
i Only for certain countries: you can find
the current consumption and emission val-
ues of your vehicle in the COC documents
(EU CERTIFICATE OF CONFORMITY). These documents are delivered with your vehicle.
The consumption figures were, in each
case, based on the currently applicable ver-sion:
R for vehicles that comply with standards
up to and including the EURO 4 standard,
in accordance with EU Directive
80/1268/EEC
R for vehicles that comply with or exceed
the EURO 5 standard, in accordance with
Regulation (EC) No. 715/2007
Deviations from these values may occur
under normal operating conditions. Engine oil
General notes When handling engine oil, observe the impor-
tant safety notes on service products
(Y page 402).
The quality of the engine oil is decisive for the
function and service life of an engine. After
extensive tests, Mercedes-Benz approves
engine oils that correspond to the current
technical standard. Therefore, only Mercedes-Benz approved
engine oils may be used in Mercedes-Benz
engines.
Further information on tested and approved
engine oils can be obtained from any
Mercedes-Benz Service Centre. Mercedes-
Benz recommends that you have the oil
change carried out at a qualified specialist
workshop. Mercedes-Benz approval is indica- ted on the oil container by the inscription "MBApproval" and the corresponding designa-
tion, e.g. MB Approval 229.51.
You can call up an overview of approved
engine oils on the Internet at
http://bevo.mercedes-benz.com by enter-
ing the designation, e.g. 229.5.
The table shows which engine oils have been
approved for your vehicle. Petrol engines MB Approval
All models
229.5
Use only SAE 0W-4
0or SAE 5W-40 engine oils
for AMG vehicles.
i If the engine oils listed in the table are not
available, you may add the following engine
oils until the next oil change:
R MB Approval 229.1, 229.3 or ACEA A3
This must only be added once and the
amount must not be greater than 1.0 l.
Capacities The following values refer to an oil change,
including the oil filter.
Model Replacement
amount S 63 AMG
S 63 AMG 4MATIC
8.5 l
S 65 AMG
10.5 l
All other models
8.0 lService products and capacities
405Technical data Z