2014 MERCEDES-BENZ M-Class service

AMG adaptive sport suspension
system
................................................ 211
AMG menu (on-board computer) .....278
Anti-loc kbraking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle ..............190
Ashtray ............................................... 346
Assistance display (on-board
computer) .......................................... 272
Assistance menu (on-board
computer) .......................................... 272
ASSYST PLUS Displaying a service message ........369
Hiding a service message ..............369
Notes ............................................. 368
Resetting the service interval
displa y........................................... 369
Service message ............................ 368
Special service requirements ......... 369
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................76
Function .......................................... .76
Switching off the alarm ....................76
ATTENTIO NASSIST
Activating/deactivating .................273
Display message ............................ 301
Function/notes ............................. 229
Audio menu (on-board computer) ....269
Audio system see separate operating instructions
Authorized Centers
see Qualified specialist workshop
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 298
see Lights
Automatic engine start (ECO start/
stop function) .................................... 162
Automatic engine switch-off (ECO
start/stop function) ..........................162
Automatic headlamp mode ..............120Automatic transmission
Automatic drive program ...............170
Changing gea r............................... 168
DIRECT SELECT leve r..................... 165
Display message ............................ 312
Drive program displa y.................... 165
Driving tips .................................... 168
Emergency running mode ..............173
Engaging drive position .................. 167
Engaging neutra l............................ 166
Engaging par kposition
automatically ................................. 166
Engaging revers egear ................... 166
Engaging the par kposition ............ 165
Kickdow n....................................... 168
Manual drive program ....................170
Manual drive program (AMG
vehicles) ........................................ 171
Manual drive program (vehicles
with the ON&OFFROAD package) ..171
Overview ........................................ 165
Problem (malfunction) ...................173
Progra mselector button ................169
Pulling away ................................... 160
Starting the engine ........................159
Steering wheel paddle shifters ......169
Trailer towing ................................. 168
Transmissio nposition display ........165
Transmission positions ..................167
Automatic transmission
emergency mode ............................... 173
Axle load, permissible (trailer
towing) ............................................... 456 B
Bag hook ............................................ 337
Ball coupling Installing ........................................ 255
Removing ....................................... 259
Storing ........................................... 259
BAS (Brake Assist System) .................67
BAS PLUS (Brake Assist System
PLUS) .................................................... 68
Battery (SmartKey) Checking .......................................... 83
Important safety notes ....................83
Replacing ......................................... 83 Index
5

Doors
Automati clocking (on-board
computer) ...................................... 276
Automatic locking (switch) .............. .88
Central locking/unlocking
(SmartKey) ...................................... .80
Control panel ................................... 40
Display message ............................ 313
Emergency locking ........................... 88
Emergency unlocking .......................88
Important safety notes ....................86
Opening (from inside) ......................87
Overview .......................................... 86
Power closing feature ......................88
Downhill Spee dRegulation
see DSR (Downhill Speed Regulation)
Drinking and driving .........................182
Drinks holder see Cuph older
Drive program
Automatic ...................................... 170
Display (DIRECT SELECT lever) ......165
Manual .......................................... .170
Manual (AMG vehicles) ..................171
Manual (vehicles with the
ON&OFFROAD package) ................171
Off-road program (vehicles with
the ON&OFFROAD package) ..........248
SETUP (on-board computer) ..........279
see On-road programs
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service .................370
Symmetrical low bea m.................. 120
Driving in mountainous terrain
Approach/departure angl e............ 190
Driving lamps
see Daytime running lamps
Driving off-road
see Off-road driving
Driving safety systems
ABS (Anti-lock Braking System) .......67
ADAPTIVE BRAKE ............................. 74
Adaptive Brake Assist ......................70
BAS (Brake Assist System) ..............67
BAS PLUS (Brake Assist System
PLUS) .............................................. .68COLLISION PREVENTION ASSIST
....69
Distance warning function ...............69
Electronic brake force distribution ...74
ESP ®
(Electronic Stability Program) .71
ETS/4ETS (Electronic Traction
System) ........................................... 71
Important safety information ...........66
Overview .......................................... 66
PRE-SAFE ®
Brake ............................ .74
STEER CONTROL ............................. 76
Driving systems
360°camera .................................. 225
Active Blind Spot Assist .................237
Active Curve System ......................208
Active Driving Assistance package 237
Active Lane Keeping Assist ............241
Active Parking Assist .....................216
ADS ............................................... 207
AIRMATIC package ........................207
AMG adaptive sport suspension
system ........................................... 211
ATTENTION ASSIST ........................229
Blind Spot Assist ............................ 233
Cruise control ................................ 191
Display message ............................ 301
DISTRONI CPLUS ........................... 194
HOLD function ............................... 206
Lane Keeping Assist ......................235
Level control (vehicles with
AIRMATIC package) .......................209
Level control (vehicles with the
ON&OFFROAD package) ................202
On-road programs .......................... 243
PARKTRONI C................................. 213
Rea rview camera .......................... 220
Driving tips
Automatic transmission .................168
Brakes ........................................... 184
Break-in period .............................. 156
DISTRONI CPLUS ........................... 201
Downhill gradient ........................... 184
Drinking and driving .......................182
Driving abroad ............................... 120
Driving in winter ............................ .187
Driving on flooded road s................ 186
Driving on sand .............................. 190
Driving on wet road s...................... 186
Driving over obstacles ...................190 Index
9

Exhaus
tcheck ............................... 182
Fuel ................................................ 182
General .......................................... 182
Hydroplaning ................................. 186
Icy road surfaces ........................... 187
Limited braking efficiency on
salted road s................................... 184
Off-road driving .............................. 188
Off-road fording ............................. 186
Snow chains .................................. 401
Symmetrical low bea m.................. 120
Tire ruts ......................................... 190
Towing atrailer .............................. 253
Traveling uphill ............................... 190
Wet road surface ........................... 184
DSR (Downhill Spee dRegulation)
Display message ............................ 304
Function/notes ............................. 246
DVD audio
Operating (on-board computer) .....270
DVD video
Operating (on-board computer) .....270 E
EASY-ENTRY feature Activating/deactivating .................277
Function/notes ............................. 113
EASY-EXIT feature
Crash-responsive ........................... 114
Function/notes ............................. 113
Switching on/off ........................... 277
EASY-PACK load-securing kit ...........340
EBD (electronic brake force
distribution)
Display message ............................ 285
Function/notes ................................ 74
ECO display
Function/notes ............................. 183
On-board computer .......................267
ECO start/stop function
Automatic engine start ..................162
Automatic engine switch-off ..........162
Deactivating/activating .................163
General information .......................161
Important safety notes ..................161
Introduction ................................... 161Electronic Stability Program
see ESP ®
(Electroni cStability Program)
Emergenc yrelease
Driver's door .................................... 88
Vehicle ............................................. 88
Emergency spare wheel
General notes ................................ 436
Important safety notes ..................436
Removing ....................................... 436
Storage location ............................ 436
Technical data ............................... 438
Emergency Tensioning Devices
Function .......................................... .59
Safety guideline s............................. 43
Emergency unlocking
Tailgate ............................................ 93
Emissions control
Service and warranty information ....24
Engine
Check Engine warning lamp ........... 325
Display message ............................ 298
ECO start/stop function ................161
Engine number ............................... 443
Irregularr unning............................ 164
Jump-starting ................................. 389
Starting problems ..........................164
Starting the engine with the
SmartKey ....................................... 159
Starting with KEYLESS-GO .............160
Switching off .................................. 180
Tow-starting (vehicle) ..................... 394
Engine electronics
Problem (malfunction) ...................164
Engine oil
Adding ........................................... 366
Additives ........................................ 449
Checking the oil level ..................... 365
Checking the oil level using the
dipstick .......................................... 365
Display message ............................ 300
Filling capacity ............................... 449
Notes about oil grades ................... 448
Notes on oil level/consumption ....365
Temperature (on-board computer) .278
Viscosity ........................................ 44910
Index

Off-road ABS
.................................... 67
Off-road ESP ®
.................................. 73
Off-road programs (vehicle swith
the ON&OFFROAD package) ..........248
Oil
see Engine oil
On and Offroad menu (on-board
computer) .......................................... 278
On-board computer AMG menu ..................................... 278
Assistance menu ........................... 272
Audi omenu ................................... 269
Convenience submenu ..................277
Displaying a service message ........369
Display messages ..........................282
DISTRONI CPLUS ........................... 201
Factory settings submenu .............278
Important safety notes ..................262
Instrument cluster submenu ..........274
Lighting submenu .......................... 274
Menu overview .............................. 266
Message memory .......................... 282
Navigation menu ............................ 268
On and Offroa dmenu .................... 278
Operation ....................................... 264
RACETIMER ................................... 279
Service menu ................................. 273
Settings menu ............................... 274
Standard displa y............................ 266
Telephone menu ............................ 270
Trip menu ...................................... 266
Vehicle submenu ........................... 276
Video DVD operatio n..................... 270
On-road programs
AUTO program ............................... 244
Function/notes ............................. 243
Snow program ............................... 245
SPORT program ............................. 244
Trailer program .............................. 245
Opening and closing the side trim
panels ................................................. 132
Operating safety Declaratio nofconformity ................ 27
Important safety notes ....................26
Operating system
see On-board computer
Operator's Manual
Vehicle equipment ...........................24Outside temperature display
...........264
Overhead control panel ......................39
Override feature Rea rside windows ........................... 66 P
Pain tcode number ............................ 442
Paintwork (cleaning instructions) ...372
Panic alarm .......................................... 42
Panorama roof with power tilt/
sliding panel
Opening/closing .............................. 99
Opening/closing the roller
sunblind ......................................... 100
Problem (malfunction) ...................102
Resetting ....................................... 100
Panorama sliding sunroof
Important safety notes ....................97
Parking ............................................... 179
Important safety notes ..................179
Parking brake ................................ 180
Position of exterior mirror, front-
passenger side ............................... 116
Rea rview camera .......................... 220
see PARKTRONIC
Parking aid
Active Parking Assist .....................216
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 286
Electric parking brake ....................180
Warning lamp ................................. 324
Parking lamps
Switching on/off ........................... 122
Parking lamps (changing bulbs) ......131
PARKTRONIC Deactivating/activating .................215
Driving system ............................... 213
Function/notes ............................. 213
Important safety notes ..................213
Problem (malfunction) ...................216
Range of the sensors .....................214
Trailer towing ................................. 215
Warning displa y............................. 214 Index
15

Rolle
rsunblind
Panorama roof with power tilt/
sliding panel .................................... .99
Rear side windows .........................345
Roof carrier ........................................ 343
Roof lining and carpets (cleaning
guidelines) ......................................... 377
Roof load (maximum) ........................452
Route (navigation) see Route guidance (navigation)
Route guidance (navigation) ............268 S
Safety Childre ninthe vehicle ..................... 60
Child restraint systems ....................60
Occupant Classification System
(OCS) ............................................... 49
Safety system
see Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger sea tbelt ......................... 57
Adjusting the height ......................... 58
Belt force limiters ............................ 59
Cleaning ......................................... 377
Correct usage .................................. 55
Emergency Tensioning Devices ....... .59
Fastening ......................................... 57
Important safety guidelines .............55
Releasing ......................................... 58
Safety guidelines ............................. 43
Switching belt adjustment on/off
(on-board computer) ......................277
Warning lamp ................................. 317
Warning lamp (function) ................... 58
Seats
Adjusting (electrically). ..................106
Adjusting the head restraint ..........106
Cleaning the cover .........................376
Correct driver's sea tposition ........104
Folding the rear bench seat
forwards/back ............................... 335
Important safety notes ..................105
Overview ........................................ 105
Seat heating problem ....................110
Seat ventilation problem ................111Storing settings (memory function) 117
Switching sea
theating on/off .......109
Switching seat ventilation on/off ..110
Securing hooks .................................. 338
Selector lever Cleaning ......................................... 376
Sensors (cleaning instructions) .......374
Service menu (on-board computer) .273
Service products Brake fluid ..................................... 449
Coolant (engine) ............................ 450
DEF special additive s..................... 447
Engine oil ....................................... 448
Fuel ................................................ 444
Important safety notes ..................444
Refrigerant (air-conditioning
system) .......................................... 451
Washer fluid .................................. .451
Settings
Factory (on-board computer) .........278
On-board computer .......................274
Setting the air distribution ...............148
Setting the airflow ............................148
SETUP (on-board computer) .............279
Side impact air bag .............................47
Side marker lamp (display
message) ............................................ 297
Side marker lamps (changing bulbs) 131
Side windows Cleaning ......................................... 373
Convenience closing feature ............95
Convenience opening feature ..........95
Important safety information ...........93
Opening/closing .............................. 94
Overview .......................................... 93
Problem (malfunction) .....................97
Resetting ......................................... 96
Sliding sunroof
Important safety notes ....................97
Opening/closing .............................. 98
Problem (malfunction) ...................102
Resetting ......................................... 99
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................83
Changing the programming .............81 Index
17

Direction of rotatio
n...................... 422
Display message ............................ 310
Distributio nofthe vehicle
occupants (definition) ....................421
DOT, Tire Identification Number
(TIN) .............................................. .418
DOT (Department of
Transportation) (definition) ............419
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 419
GTW (Gross Trailer Weight)
(definition) ..................................... 419
GVW (Gross Vehicle Weight)
(definition) ..................................... 419
GVWR (Gross Vehicle Weight
Rating) (definition) .........................419
Important safety notes ..................398
Increased vehicle weight due to
optional equipment (definition) ......419
Kilopascal (kPa) (definition) ...........419
Labeling (overview )........................ 415
Load bearing index (definition) ......420
Load index ..................................... 417
Load index (definition) ...................420
M+S tires ....................................... 400
Maximum loaded vehicle weight
(definition) ..................................... 419
Maximum load on a tire (definition) 420
Maximum permissible tire
pressure (definition) ....................... 420
Maximum tire loa d......................... 417
Maximum tire load (definition) .......420
MOExtended tires ..........................400
Optional equipment weight
(definition) ..................................... 420
PSI (pounds per square inch)
(definition) ..................................... 420
Replacing ....................................... 421
Service life ..................................... 400
Sidewall (definition) .......................420
Speed rating (definition) ................419
Storing ........................................... 422
Structure and characteristics
(definition) ..................................... 418
Temperature .................................. 414
TIN (Tire Identification Number)
(definition) ..................................... 420
Tire bea d(definition) ...................... 420Tire pressure (definition)
................420
Tire pressures (recommended )...... 419
Tire size (data) ............................... 426
Tire size designation, load-bearing
capacity, speed rating .................... 415
Tire tread ....................................... 399
Tire tread (definition) .....................420
Total load limit (definition) .............421
Traction ......................................... 414
Traction (definition) .......................421
Trea dwear ..................................... 414
TWR (permissible trailer drawbar
noseweight) (definition) .................421
Uniform Tire Quality Grading
Standard s...................................... 413
Uniform Tire Quality Grading
Standard s(definition) .................... 419
Unladen weight (definition) ............420
Wea rindicato r(definition) .............421
Whee lrim (definition ).................... 419
see Flat tire
Tool
see Vehicle tool kit
Top Tether ............................................ 64
Towing Important safety guidelines ...........391
Installing the towing eye ................392
Removing the towing eye. ..............393
With the rear axle raised ................393
Towing atrailer
Activ eParking Assist ..................... 220
Axle load, permissible ....................456
Cleaning the trailer tow hitch ......... 374
Coupling up atrailer ...................... 256
Decoupling atrailer ....................... 258
Driving tips .................................... 253
ESP ®
(Electronic Stability Program) .73
Important safety notes ..................253
Installing the ball coupling .............255
Mounting dimensions ....................455
Power supply ................................. 259
Pulling away with a trailer ..............160
Removing the ball coupling ............259
Storing the ball coupling ................259
Trailer drive program .....................245
Trailer loads ................................... 456
Towing away
With both axles on the ground .......393 20
Index

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 0001of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel
consumption. Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems, may be
installed in the following areas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems. Introduction
23 Z

Have aftermarke
taccessories installed at
a qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not bee napproved by Mercedes.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system .Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been
specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintain a supply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Always specify the vehicle identification
number (VIN) (Y page 442) and the engine
number (Y page 443) when ordering genuine
Mercedes-Benz parts. Operator's Manual
General notes
Before you first drive off, read this Operator's
Manual carefully and familiarize yourselfw ith
your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in
this manual. Disregarding the mmay lead to
damage to the vehicle or personal injury.
Vehicle damage resulting from the disregard
of the instructions is not covered by the
Mercedes-Ben zLimited Warranty. Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipmen tof
your vehicle available at th etime of going to
print. Country-specific differences are
possible .Bear in mind that your vehicle may
not feature all functions described here. This
also applies to safety-relevant systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-BenzC enter.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-BenzC enter will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the term softhe following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State warranty enforcement laws (lemon
laws) 24
Introduction