Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
(Y page 66).
If the vehicle has been locked with the
SmartKey or with KEYLESS-GO, opening a
door from the inside will trigger the anti-theft
alarm system. Switch off the alarm
(Y page 76). X
Front door: pull door handle 0003.
If the door is locked, locking knob 0002pops
up. The door is unlocked and can be
opened.
X Rear door: pull up locking knob 0002on the
relevan trear door.
The rear door is unlocked and can be
opened. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. The buttons are located on
both fron tdoors. 0002
To unlock
0003 To lock
X To unlock: press button 0002.
X To lock: press button 0003.
If the front-passenger door is closed, the
vehicle locks.
Meanwhile, the fuel filler flap will not be
locked or unlocked.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the SmartKey or KEYLESS-GO.
You can open a front door from inside the
vehicle even if it has been locked.
If the vehicle has been locked using the
locking button for the central locking, or has
been locked automatically, and a door is
opened from the inside:
R the vehicle will be fully unlocked if it had
previously been fully unlocked
R only the door which has been opened form
the inside is unlocked if only the driver's
door had been previously unlocked Doors
87Opening and closing Z
Automatic locking feature
0002
To deactivate
0003 To activate
X To deactivate: press and hold button 0002
for about five seconds until a tone sounds.
X To activate: press and hold button 0003for
about five seconds until a tone sounds.
i If you press one of th etwo buttons and
do not hear a tone, the relevant setting has
already been selected.
The vehicle is locked automatically when the
ignitio nis switched on and the wheels are
turning.
You could therefore be locked out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is on a roller dynamometer.
You can also switch the automatic locking
function on and off using the on-board
computer (Y page 276). Powerc
losing
Power closing pulls the doors and trunk lid
into their locks automatically even if they are
only partly closed. X
To power-close adoor: push the door into
the lock up to the first detent position.
Power closing will pull the door fully closed.
X To power-close the tailgate: lightly press
the tailgate downwards.
Power closing will pull the tailgate fully
closed. Unlocking the driver's door
(mechanical key)
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unloc kand
open the driver's door, the anti-thef talarm
system will be triggered ( Ypage 76).
X Take the mechanical key out of the
SmartKey (Y page 82).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. 0005
To unlock
X Turn the mechanical key counter-clockwise
to position 0005.
The door is unlocked.
X Turn the mechanical key back and remove
it.
X Insert the mechanical key into the
SmartKey. Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey, use the mechanical key. 88
DoorsOpening and closing
X
Open the driver's door.
X Close the front-passenger door, the rear
doors and the tailgate.
X Press the locking button (Y page 87).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible.P ress downthe locking
knobs by hand, if necessary.
X Close the driver's door.
X Take the mechanical key out of the
SmartKey (Y page 82).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. 0005
To lock
X Turn the mechanical key clockwise as far
as it will go to position 0005.
X Turn the mechanical key back and remove
it.
X Make sure that the doors and the tailgate
are locked.
X Insert the mechanical key into the
SmartKey.
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed. Cargo compartment
Important safety notes
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running,
particularly if the vehicle is moving, exhaust
fumes could enter the passenger
compartment. There is a risk of poisoning.
Turn off the engine before opening the
tailgate. Never drive with the tailgate open. G
WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury,
particularly in the event of sudden braking or
a sudden change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
(Y page 452).
You should preferably place luggage or loads
in the cargo compartment. Observe the
loading guidelines (Y page 332).
Do not leave the SmartKey in the cargo
compartment. You could otherwise lock
yourself out.
Vehicles without the EASY-PACK
tailgate: the tailgate can be:
R opened and closed manually from outside
R unlocked from inside with the emergency
release Cargo compartment
89Opening and closing Z
Opening/closing automatically from
outside
Important safety notes G
WARNING
Parts of the body could become trapped
during automatic closing of the tailgate.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the
closing area during the closing process .There
is a risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the 0004button on the SmartKey.
R press the remote operating switch on the
driver's door.
R press the closing or locking button on the
tailgate.
R pull the handle on the tailgate. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running,
particularly if the vehicle is moving, exhaust
fumes could enter the passenger
compartment. There is a risk of poisoning.
Turn off the engine before opening the
tailgate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
(Y page 452).
i Notes on the reversing feature for the
tailgate (Y page 90). Opening the tailgate automatically You can open the tailgate automatically with
the SmartKey or the handle in the tailgate.
X
Press and hold the 0004button on the
SmartKey until the tailgate opens.
or
X If the tailgate is unlocked, pull the handle
and let it go again immediately.
Closing the tailgate automatically G
WARNING
Parts of the body could become trapped
during automatic closing of the tailgate.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the
closing area during the closing process. There
is a risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the 0004button on the SmartKey.
R press the remote operating switch on the
driver's door.
R press the closing or locking button on the
tailgate.
R pull the handle on the tailgate. Closing and locking button (example: vehicle with
EASY-PACK tailgate and KEYLESS-GO)
0002
Closing button
0003 Locking button Cargo compartment
91Opening and closing Z
X
To close: press closing button 0002on the
tailgate.
or
X Press and hold the 0004button on the
SmartKey until the tailgate closes.
Vehicles with the EASY-PACK tailgate and
KEYLESS-GO :you can simultaneously close
and lock the tailgate.
X Press locking button 0003on the tailgate.
If a KEYLESS-GO key is detected outside
the vehicle, the tailgate closes and locks.
All the doors must be shut and the
SmartKey located in the vicinity of the
tailgate.
i The tailgate cannot be opened and closed
with the SmartKey if there is a SmartKey in
the ignition.
If the tailgate touches an object while
closing, the closing procedure is
interrupted and the tailgate reopens.
i If a KEYLESS-GO key is detected in the
cargo compartment, the tailgate will not
lock. Opening/closing automatically from
inside
Important safety notes G
WARNING
Parts of the body could become trapped
during automatic closing of the tailgate.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the
closing area during the closing process. There
is a risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the 0004button on the SmartKey.
R press the remote operating switch on the
driver's door. R
press the closing or locking button on the
tailgate.
R pull the handle on the tailgate. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running,
particularly if the vehicle is moving, exhaust
fumes could enter the passenger
compartment. There is a risk of poisoning.
Turn off the engine before opening the
tailgate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
(Y page 452).
i Notes on the automatic reversing feature
for the tailgate (Y page 90).
Opening and closing You can open and close the tailgate from the
driver's seat when the vehicle is stationary
and unlocked.
X
To open: pull remote operating switch 0002
for the tailgate until the tailgate opens.
X To close: turn the SmartKey to position 1
or 2in the ignition lock.
X Press remote operating switch for
tailgate 0002until the tailgate is closed. 92
Cargo compartmentOpening and closing
Limiting the opening angle of the
tailgate
Important safety notes !
Make sure there is sufficient clearance to
open the tailgate fully when setting the
opening angle. The tailgate could otherwise
be damaged. Ideally, set the opening angle
outside.
Activating You can limit the opening angle of the
tailgate. This is possible in the top half of its
opening range, up to approximately 4in
(10 cm) before the stop.
This could be useful, for example, if there is
insufficien tspace above the tailgate.
X To open the tailgate: pull the handle on
the tailgate.
X To stop the opening procedure at the
desired position: press the closing button
(Y page 91) in the tailgate or pull the handle
on the outside of the tailgate again.
X To store the position: press and hold the
closing button in the tailgate until you hear
a short tone.
The opening angle limiter is activated. The
tailgate will now stop in the stored position
when opening.
Deactivating X
Press and hold the closing button
(Y page 91) in the tailgate until you hear
two short tones. Tailgate emergency release
Important safety notes !
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate. i
Tailgate opening dimensions
(Y page 452).
If the tailgate can no longer be opened from
outside the vehicle, use the emergency
release on the inside of the tailgate.
Opening X
Take the mechanical key out of the
SmartKey (Y page 82).
X Insert mechanical key 0003into the opening
in paneling 0002.
X Turn mechanical key 000390° clockwise.
X Push mechanical key 0003in the direction of
the arrow and open the tailgate.
i When you lock the vehicle (Y page 88),
the cargo compartment is also locked. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side
window and the door frame as the side
window moves. There is a risk of injury.
Make sure that nobody touches the side
window during the opening procedure. If
somebody becomes trapped, release the
switch or pull the switch to close the side
window again. Side windows
93Opening and closing Z
i
The side windows cannot be operated
from the rear when the override feature for
the side windows is activated (Y page 66).Convenience opening
General notes You can ventilate the vehicle before you start
driving. To do this, the SmartKey is used to
carry out the following functions
simultaneously:
R unlock the vehicle
R open the side windows
R open the sliding sunroof or the panorama
roof with power tilt/sliding panel and the
roller sunblinds
R switch on the seat ventilation for the
driver's seat
i The convenience opening feature can
only be operated using the SmartKey. The
SmartKey must be close to the vehicle. For
vehicles without KEYLESS-GO, the
SmartKey must be near the driver's door
handle.
Convenience opening X
Vehicles without KEYLESS-GO: point the
tip of the SmartKey at the door handle on
the driver's door.
X Press and hold the 000Cbutton until the
side windows and the sliding sunroof or the
panorama roof with power tilt/sliding
panel are in the desired position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first.
X Press and hold the 000Cbutton again until
the panorama roof with power tilt/sliding
panel is in the desired position.
X To interrupt convenience opening:
release the 000Cbutton. Convenience closing feature
Important safety notes G
WARNING
When the convenience closing feature is
operating, parts of the body could become
trapped in the closing area of the side window
and the sliding sunroof. There is a risk of
injury.
Observe the complete closing procedure
when the convenience closing feature is
operating. Make sure that no body parts are
in close proximity during the closing
procedure.
When you lock the vehicle, you can
simultaneously:
R close the side windows
R close the sliding sunroof or the panorama
roof with power tilt/sliding panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the
roller sunblinds.
Proceed as follows if someone is trapped:
R Release the 000Bbutton to interrupt the
closing procedure.
R Press and hold the 000Cbutton to open.
Vehicles with KEYLESS-GO:
R Release the sensor surfaces on the exterior
door handle to interrupt the closing
procedure.
R To open, pull the same door handle
immediately and hold it firmly. The door
windows and the sliding sunroof will open
for as long as the door handle is held but
the door is not opened.
i Notes on the automatic reversing feature
for:
R the side window (Y page 94)
R the sliding sunroof (Y page 98) Side windows
95Opening and closing Z
Using the SmartKey
The SmartKey must be in the vicinity of the
vehicle, on vehicles without KEYLESS-GO the
SmartKey must be near the door handle.
X Vehicles without KEYLESS-GO: point the
tip of the SmartKey at the door handle on
the driver's door.
X Press and hold the 000Bbutton until the
side windows and the sliding sunroo forthe
panorama roof with power tilt/sliding
panel are fully closed.
X Make sure that all the side windows and the
sliding sunroof or panorama roof with
power tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
X Press and hold the 000Bbutton again until
the roller sunblinds of the panorama roof
with power tilt/sliding panel close.
X To interrupt convenience closing:
release the 000Bbutton.
Using KEYLESS-GO The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed. X
Touch recessed sensor surface 0002on the
door handle until the side windows and the sliding sunroof or the panorama roof with
power tilt/sliding panel are fully closed.
i Make sure you only touch recessed
sensor surface 0002.
X Make sure that all the side windows and the
sliding sunroof or panorama roof with
power tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
X Touch recessed sensor surface 0002on the
door handle again until the roller sunblinds
of the panorama roof with power tilt/
sliding panel close.
X To interrupt convenience closing:
release recessed sensor surface 0002on the
door handle. Resetting the side windows
If a side window can no longer be closed fully,
you must reset it.
X Close all the doors.
X Turn the SmartKey to position 1or 2in the
ignition lock.
X Pull the corresponding switch on the door
control panel until the side window is
completely closed. (Y page 94)
X Hold the switch for an additional second.
If the side window opens again slightly:
X Immediately pull the corresponding switch
on the door control panel until the side
window is completely closed (Y page 94).
X Hold the switch for an additional second.
X If the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again. 96
Side windowsOpening and closing