2014 MERCEDES-BENZ GLK-CLASS SUV tow

Index
....................................................... 4Introduction
......................................... 22 At a glance
........................................... 31 Safety
................................................... 41 Opening and closing
...........................75 Seats, steering wheel and mirrors
....97 Lights and windshield wipers
..........111 Climate control
................................. 127 Driving and parking
..........................143 On-board computer and displays
....219 Stowage and features
......................273 Maintenance and care
......................299 Breakdown assistance
.....................313 Wheels and tires
............................... 329 Technical data
................................... 365 Contents
3

1, 2, 3 ...
115 V socket ...................................... 285
12 V socket see Sockets
360° camera
Function/notes ............................. 197A
ABS (Anti-lock Braking System) Display message ............................ 236
Function/notes ................................ 67
Important safety notes ....................67
Warning lamp ................................. 263
Activating/deactivating cooling
with air dehumidification .................133
Active Blind Spot Assist Activating/deactivating (on-
board computer) ............................ 229
Display message ............................ 253
Function/informatio n.................... 206
Trailer towing ................................. 209
Active Driving Assistance package .206
Active Lane Keeping Assist Activating/deactivating (on-
board computer) ............................ 229
Display message ............................ 252
Function/informatio n.................... 209
Trailer towing ......................... 206, 212
Active light function .........................115
Active Parking Assist Canceling ...................................... .192
Detecting parking spaces ..............189
Display message ............................ 253
Exiting a parking space ..................191
Important safety notes ..................188
Parking .......................................... 190
Towing a trailer .............................. 192
Adaptive Highbeam Assist
Display message ............................ 247
Function/notes ............................. 116
Switching on/off ...................116, 117
Switching on/off (on-board
computer) ...................................... 231
Additives (engine oil) ........................372Air bags
Display message ............................ 242
Front air bag (driver, front
passenger) ....................................... 46
Important safety notes ....................44
Knee bag .......................................... 46
PASSENGER AIR BAG OFF
indicator lamp .................................. 49
Pelvis air bag ................................... 48
Safety guidelines ............................. 43
Side impact air bag ..........................47
Window curtain air bag ....................48
Air-conditioning system
see Climate control
Air filter (display message) ..............250
AIR FLOW ........................................... 135
Air vents Glove box ...................................... .141
Important safety notes ..................140
Rear ............................................... 141
Setting ........................................... 140
Setting the center air vents ...........140
Setting the side air vents ...............140
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle ..............173
Ashtray ............................................... 283
Assistance display (on-board
computer) .......................................... 228
Assistance menu (on-board
computer) .......................................... 228
ASSYST PLUS Displaying a service message ........300
Hiding a service message ..............300
Notes ............................................. 300
Resetting the service interval
displa y........................................... 300
Service message ............................ 300
Special service requirements ......... 301
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................74
Function .......................................... .74
Switching off the alarm ....................744
Index

ATTENTION ASSIST
Activating/deactivating .................229
Display message ............................ 251
Function/notes ............................. 201
Audio menu (on-board
computer) .......................................... 226
Audio system see separate operating instructions
Authorized Centers
see Qualified specialist workshop
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 246
see Lights
Automatic engine start (ECO start/
stop function) .................................... 149
Automatic engine switch-off (ECO
start/stop function) ..........................149
Automatic headlamp mode ..............113
Automatic transmission Automatic drive program ...............156
Changing gea r............................... 155
DIRECT SELECT lever .....................152
Display message ............................ 258
Driving tips .................................... 155
Emergency running mode ..............158
Engaging drive position .................. 154
Engaging neutral ............................ 153
Engaging park position
automatically ................................. 153
Engaging reverse gear ...................153
Engaging the park position ............153
Kickdown ....................................... 155
Manual drive program ....................156
Overview ........................................ 152
Problem (malfunction) ...................158
Program selector button ................155
Pulling away ................................... 147
Starting the engine ........................147
Steering wheel paddle shifters ......156
Trailer towing ................................. 155
Transmission position displa y........ 153
Transmission positions ..................154
Automatic transmission
emergency mode ............................... 158 B
Backup lamp Changing bulbs .............................. 122
Display message ............................ 245
Bag hook ............................................ 278
Ball coupling Installing ........................................ 214
Removing ....................................... 216
Storing ........................................... 217
BAS (Brake Assist System) .................68
BAS PLUS (Brake Assist System
PLUS) .................................................... 68
Battery (SmartKey) Checking .......................................... 79
Important safety notes ....................78
Replacing ......................................... 79
Battery (vehicle)
Charging ........................................ 318
Display message ............................ 249
Important safety notes ..................316
Jump starting ................................. 320
Blind Spot Assist
Activating/deactivating .................229
Display message ............................ 253
Notes/function .............................. 202
Trailer towing ................................. 204
see Active Blind Spot Assist
BlueTEC
Adding DEF .................................... 162
BlueTEC (DEF) .................................... 370
Brake Assist see BAS (Brake Assist System)
Brake fluid
Display message ............................ 238
Notes ............................................. 372
Brake lamps
Display message ............................ 244
Brakes
ABS .................................................. 67
BAS .................................................. 68
BAS PLUS ........................................ 68
Brake fluid (notes) .........................372
Display message ............................ 236
Driving tips .................................... 168
Important safety notes ..................168
Maintenance .................................. 169 Index
5

Parking brake
........................ 165, 169
Warning lamp ................................. 263
Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Replacing bulbs C
California Important notice for retail
customers and lessees ....................24
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Carpets .......................................... 312
Car wash ........................................ 306
Display ........................................... 310
Exterior lights ................................ 309
Gear or selector lever ....................311
Interior ........................................... 310
Matte finish ................................... 308
Notes ............................................. 305
Paint .............................................. 307
Plastic trim .................................... 310
Power washer ................................ 307
Rear view camera .......................... 309
Roof lining ...................................... 312
Seat belt ........................................ 312
Seat cover ..................................... 311
Sensors ......................................... 309
Steering wheel ............................... 311
Tail pipes ....................................... 310
Trim pieces .................................... 311
Washing by hand ........................... 306
Wheels ........................................... 307
Windows ........................................ 308
Wiper blades .................................. 308
Wooden trim .................................. 311
Cargo compartment cover ...............278
Cargo compartment
enlargement ...................................... 276
Cargo compartment floor Opening/closing ............................ 281
Stowage well (under) .....................281Cargo net
Attaching ....................................... 280
Important safety information .........279
Cargo tie down rings .........................277
Car wash (care) ................................. 306
CD player/CD changer (on-board
computer) .......................................... 226
Center console Lower section .................................. 37
Upper section .................................. 36
Central locking
Automatic locking (on-board
computer) ...................................... 232
Locking/unlocking (SmartKey) ........76
Changing bulbs
Cornering light function .................121
High-beam headlamps ...................120
Low-beam headlamps ....................120
Parking lamps ................................ 120
Reversing lamps ............................ 122
Standing lamps (front) ...................120
Turn signals (front) ......................... 121
Child-proof locks
Important safety notes ....................66
Rear doors ....................................... 66
Children
In the vehicle ................................... 61
Restraint systems ............................ 61
Special seat belt retractor ...............64
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 64
Top Tether ....................................... 65
Cigarette lighter ................................ 284
Cleaning Mirror turn signal ........................... 309
Trailer tow hitch ............................. 310
Climate control
Adjusting the airflow (AIR FLOW) ...135
Automatic climate control (3-zone) 132
Controlling automatically ...............135
Cooling with air dehumidification ..133
Defrosting the windows .................138
Defrosting the windshield ..............137
Dual-zone automatic climate
control ........................................... 129
Important safety notes ..................128
Indicator lamp ................................ 135 6
Index

Lane Keeping Assist
......................204
Lane Tracking package ..................202
PARKTRONIC ................................. 185
Rear view camera .......................... 192
Driving tips
Automatic transmission .................155
Brakes ........................................... 168
Break-in period .............................. 144
DISTRONIC PLUS ........................... 182
Downhill gradient ........................... 168
Drinking and driving .......................166
Driving abroad ............................... 112
Driving in winter ............................ .170
Driving on flooded roads ................170
Driving on sand .............................. 172
Driving on wet roads ......................170
Driving over obstacles ...................172
Exhaust check ............................... 166
Fuel ................................................ 166
General .......................................... 166
Hydroplaning ................................. 170
Icy road surfaces ........................... 171
Limited braking efficiency on
salted road s................................... 168
Off-road driving .............................. 172
Off-road fording ............................. 170
Snow chains .................................. 333
Symmetrical low bea m.................. 112
Tire ruts ......................................... 172
Towing a trailer .............................. 212
Traveling uphill ............................... 173
Wet road surface ........................... 168
DVD audio (on-board computer) ......226
DVD video (on-board computer) ......227 E
EASY-ENTRY feature Activating/deactivating .................233
Function/notes ............................. 105
EASY-EXIT feature
Crash-responsive ........................... 106
Function/notes ............................. 105
Switching on/off ........................... 233
EBD (electronic brake force
distribution)
Display message ............................ 237
Function/notes ................................ 72 ECO display
Function/notes ............................. 167
On-board computer .......................224
ECO start/stop function
Automatic engine start ..................149
Automatic engine switch-off ..........149
Deactivating/activating .................150
General information .......................148
Important safety notes ..................148
Introduction ................................... 148
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency release
Driver's door .................................... 83
Vehicle ............................................. 83
Emergency spare wheel
General notes ................................ 362
Important safety notes ..................361
Storage location ............................ 362
Stowing .......................................... 363
Technical data ............................... 364
Emergency Tensioning Devices
Function .......................................... .60
Safety guideline s............................. 43
Emergency unlocking
Tailgate ............................................ 88
Emissions control
Service and warranty information ....23
Engine
Check Engine warning lamp ........... 268
Display message ............................ 247
ECO start/stop function ................148
Engine number ............................... 367
Irregular running ............................ 151
Jump-starting ................................. 320
Starting problems ..........................151
Starting the engine with the
SmartKey ....................................... 147
Starting with KEYLESS-GO .............147
Switching off .................................. 164
Tow-starting (vehicle) ..................... 325
Engine, jump starting
see Jump starting (engine)
Engine electronics
Problem (malfunction) ...................151 Index
9

Display message
s.......................... 235
Factory settings submenu .............234
Important safety notes ..................220
Instrument cluster submenu ..........230
Lighting submenu .......................... 231
Menu overview .............................. 223
Message memory .......................... 235
Navigation menu ............................ 225
Operation ....................................... 221
Service menu ................................. 230
Settings menu ............................... 230
Standard displa y............................ 223
Telephone menu ............................ 227
Trip menu ...................................... 223
Vehicle submenu ........................... 232
Video DVD operation .....................227
Opening and closing the side trim
panels ................................................. 121
Operating safety Declaration of conformity ................26
Important safety notes ....................25
Operating system
see On-board computer
Operator's Manual
Vehicle equipment ...........................23
Outside temperature display ...........221
Overhead control panel ......................38
Override feature Rear side windows ...........................66P
Paint code number ............................366
Paintwork (cleaning instructions) ...307
Panic alarm .......................................... 42
Panorama roof with power tilt/
sliding panel
Opening/closing .............................. 93
Opening/closing the roller
sunblind ........................................... 94
Problem (malfunction) .....................95
Resetting ......................................... 94
Panorama sliding sunroof
Important safety notes ....................92
Parking ............................................... 164
Important safety notes ..................164
Parking brake ................................ 165Position of exterior mirror, front-
passenger side ............................... 108
Rear view camera
.......................... 192
see PARKTRONIC
Parking aid
Active Parking Assist .....................188
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 237
Notes/function .............................. 165
Parking lamps
Changing bulbs .............................. 120
Switching on/off ........................... 114
PARKTRONIC
Deactivating/activating .................187
Driving system ............................... 185
Function/notes ............................. 185
Important safety notes ..................185
Problem (malfunction) ...................188
Range of the sensors .....................185
Trailer towing ................................. 187
Warning displa y............................. 186
PASSENGER AIR BAG OFF
Problem (malfunction) .....................53
Problems (malfunction) .................. 242
PASSENGER AIR BAG OFF indicator
lamp ...................................................... 49
Plastic trim (cleaning instructions) .310
Power washers .................................. 307
Power windows see Side windows
PRE-SAFE ®
(anticipatory occupant
protection) Display message ............................ 238
Operation ........................................ .54
PRE-SAFE ®
Brake
Activating/deactivating .................229
Display message ............................ 239
Function/notes ................................ 72
Warning lamp ................................. 271
Program selector button ..................155
Protection of the environment General notes .................................. 22
Pulling away
Automatic transmission .................14714
Index

Seat belts
Adjusting the driver's and front-
passenger seat belt .........................58
Adjusting the height ......................... 58
Belt force limiters ............................ 60
center rear-compartment sea t......... 59
Cleaning ......................................... 312
Correct usage .................................. 56
Emergency Tensioning Devices ....... .60
Fastening ......................................... 58
Important safety guidelines .............56
Releasing ......................................... 59
Safety guidelines ............................. 43
Switching belt adjustment on/off
(on-board computer) ......................233
Warning lamp ................................. 261
Warning lamp (function) ................... 59
Seats
Adjusting (electrically) ...................100
Adjusting lumbar support ..............102
Adjusting the 4-way lumbar
support .......................................... 103
Adjusting the head restraint ..........101
Cleaning the cover .........................311
Correct driver's seat position ........... 98
Folding the backrest (rear
compartment) forwards/back .......276
Folding the rear bench seat
forwards/back ............................... 276
Important safety notes ....................99
Seat heating problem ....................104
Storing settings (memory function) 109
Switching seat heating on/off .......103
Sensors (cleaning instructions) .......309
Service menu (on-board computer) .230
Service products Brake fluid ..................................... 372
Coolant (engine) ............................ 372
DEF special additives .....................370
Engine oil ....................................... 371
Fuel ................................................ 367
Important safety notes ..................367
Refrigerant (air-conditioning
system) .......................................... 374
Washer fluid .................................. .373
Settings
Factory (on-board computer) .........234
On-board computer .......................230Setting the air distribution
...............136
Setting the airflow ............................137
Side impact air bag .............................47
Side marker lamp (display
message) ............................................ 245
Side windows Cleaning ......................................... 308
Convenience closing feature ............90
Convenience opening feature ..........90
Important safety information ...........88
Opening/closing .............................. 89
Problem (malfunction) .....................92
Resetting ......................................... 91
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................79
Changing the programming .............77
Checking the battery .......................79
Convenience closing feature ............90
Convenience opening feature ..........90
Display message ............................ 260
Door central locking/unlocking .......76
Important safety notes ....................76
Loss ................................................. 80
Mechanical key ................................ 78
Positions (ignition lock) .................145
Problem (malfunction) .....................80
Starting the engine ........................147
Snow chains ...................................... 333
Sockets Center console .............................. 284
General notes ................................ 284
Rear compartment .........................285
Spare wheel
Storage location ............................ 362
Stowing .......................................... 363
Specialist workshop ............................ 27
Special seat belt retractor .................. 64
Speed, controlling see Cruise control
Speedometer
Digital ............................................ 224
In the Instrument cluster .................33
Segments ...................................... 221
Selecting the unit of measurement 230
see Instrument cluster 16
Index

SRS
see SRS (Supplemental Restraint
System)
SRS (Supplemental Restraint
System)
Display message ............................ 239
Introduction ..................................... 43
Warning lamp ................................. 267
Warning lamp (function) ................... 43
Standing lamps
Changing bulbs .............................. 120
Display message ............................ 245
Switching on/off ........................... 114
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 146
Steering (display message) ..............259
Steering wheel Adjusting (electrically) ...................105
Adjusting (manually). .....................104
Button overview ............................... 35
Buttons (on-board computer) ......... 221
Cleaning ......................................... 311
Important safety notes ..................104
Paddle shifters ............................... 156
Storing settings (memory function) 109
Steering wheel paddle shifters ........156
Stowage areas ................................... 275
Stowage compartments Armrest (under) ............................. 275
Cup holders ................................... 282
Glove box ...................................... .275
Important safety information .........275
Rear ............................................... 276
Stowage net ................................... 276
Stowage net ....................................... 276
Summer opening see Convenience opening feature
Summer tires ..................................... 332
Sun visor ............................................ 282
Surround lighting (on-board
computer) .......................................... 231
SUV (Sport Utility Vehicle) .......................25
Switching air-recirculation mode
on/off ................................................. 139
Switching off the alarm (ATA) ............74 T
Tachometer ........................................ 220
Tailgate Display message ............................ 258
Emergency unlocking .......................88
Important safety notes ....................84
Limiting the opening angle ...............87
Opening/closing (automatically
from inside) ...................................... 87
Opening/closing (automatically
from outside) ................................... 85
Opening/closing (from outside) .......85
Opening dimensions ......................375
Tail lamps
Display message ............................ 244
Tank content
Fuel gauge ....................................... 33
Technical data
Capacities ...................................... 367
Emergency spare wheel .................364
Information .................................... 366
Tires/wheels ................................. 359
Trailer loads ................................... 376
Vehicle data ................................... 375
TELEAID
Call priority .................................... 291
Downloading destinations
(COMAND) ..................................... 291
Downloading routes .......................294
Emergency call .............................. 288
Geo fencing ................................... 295
Locating a stolen vehicle ...............293
MB info call button ........................290
Remote vehicle locking ..................292
Roadside Assistance button ..........290
Search & Send ............................... 292
Self-test ......................................... 288
Speed alert .................................... 294
System .......................................... 288
Triggering the vehicle alarm ........... 295
Vehicle remote malfunction
diagnosis ....................................... 293
Vehicle remote unlocking ..............292
Tele Aid
General notes ................................ 287 Index
17