2014 MERCEDES-BENZ GLK-CLASS SUV service

1, 2, 3 ...
115 V socket ...................................... 285
12 V socket see Sockets
360° camera
Function/notes ............................. 197A
ABS (Anti-lock Braking System) Display message ............................ 236
Function/notes ................................ 67
Important safety notes ....................67
Warning lamp ................................. 263
Activating/deactivating cooling
with air dehumidification .................133
Active Blind Spot Assist Activating/deactivating (on-
board computer) ............................ 229
Display message ............................ 253
Function/informatio n.................... 206
Trailer towing ................................. 209
Active Driving Assistance package .206
Active Lane Keeping Assist Activating/deactivating (on-
board computer) ............................ 229
Display message ............................ 252
Function/informatio n.................... 209
Trailer towing ......................... 206, 212
Active light function .........................115
Active Parking Assist Canceling ...................................... .192
Detecting parking spaces ..............189
Display message ............................ 253
Exiting a parking space ..................191
Important safety notes ..................188
Parking .......................................... 190
Towing a trailer .............................. 192
Adaptive Highbeam Assist
Display message ............................ 247
Function/notes ............................. 116
Switching on/off ...................116, 117
Switching on/off (on-board
computer) ...................................... 231
Additives (engine oil) ........................372Air bags
Display message ............................ 242
Front air bag (driver, front
passenger) ....................................... 46
Important safety notes ....................44
Knee bag .......................................... 46
PASSENGER AIR BAG OFF
indicator lamp .................................. 49
Pelvis air bag ................................... 48
Safety guidelines ............................. 43
Side impact air bag ..........................47
Window curtain air bag ....................48
Air-conditioning system
see Climate control
Air filter (display message) ..............250
AIR FLOW ........................................... 135
Air vents Glove box ...................................... .141
Important safety notes ..................140
Rear ............................................... 141
Setting ........................................... 140
Setting the center air vents ...........140
Setting the side air vents ...............140
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle ..............173
Ashtray ............................................... 283
Assistance display (on-board
computer) .......................................... 228
Assistance menu (on-board
computer) .......................................... 228
ASSYST PLUS Displaying a service message ........300
Hiding a service message ..............300
Notes ............................................. 300
Resetting the service interval
displa y........................................... 300
Service message ............................ 300
Special service requirements ......... 301
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................74
Function .......................................... .74
Switching off the alarm ....................744
Index

Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 231
Interior lighting .............................. 232
Diagnostics connection ......................26
Diesel ................................................. .370
Digital speedometer .........................224
DIRECT SELECT lever see Automatic transmission
Display (cleaning instructions) ........310
Display messages ASSYST PLUS ................................ 300
Calling up (on-board computer) .....235
Driving systems ............................. 251
Engine ............................................ 247
General notes ................................ 235
Hiding (on-board computer) ...........235
KEYLESS-GO .................................. 260
Lights ............................................ .243
Safety systems .............................. 236
SmartKey ....................................... 260
Tires ............................................... 256
Vehicle .......................................... .258
Distance recorder ............................. 223
see Odometer
see Trip odometer
Distance warning (warning lamp) ....271
DISTRONIC PLUS Activation conditions .....................177
Deactivating ................................... 181
Display message ............................ 254
Displays in the multifunction
displa y........................................... 180
Driving tips .................................... 182
Function/notes ............................. 175
Important safety notes ..................175
Setting the specified minimum
distance ......................................... 180
Warning lamp ................................. 271
Doors
Automatic locking (on-board
computer) ...................................... 232
Automatic locking (switch) .............. .82
Central locking/unlocking
(SmartKey) ...................................... .76
Control panel ................................... 39
Display message ............................ 259
Emergency locking ........................... 83 Emergency unlocking
.......................83
Important safety notes ....................81
Opening (from inside) ......................81
Drinking and driving .........................166
Drinks holder see Cup holder
Drive program
Automatic ...................................... 156
Display ........................................... 153
Display (DIRECT SELECT lever) ......153
Manual .......................................... .156
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service .................301
Symmetrical low bea m.................. 112
Driving in mountainous terrain
Approach/departure angl e............ 173
Driving lamps
see Daytime running lamps
Driving off-road
see Off-road driving
Driving safety systems
ABS (Anti-lock Braking System) .......67
BAS (Brake Assist System) ..............68
BAS PLUS (Brake Assist System
PLUS) .............................................. .68
Electronic brake force distributio n... 72
ESP ®
(Electronic Stability
Program) .................................... 69, 70
ETS/4ETS (Electronic Traction
System) ........................................... 70
Important safety information ...........67
Overview .......................................... 67
PRE-SAFE ®
Brake ............................ .72
Driving systems
360°camera .................................. 197
Active Blind Spot Assist .................206
Active Driving Assistance package 206
Active Lane Keeping Assist ............209
Active Parking Assist .....................188
ATTENTION ASSIST ........................201
Blind Spot Assist ............................ 202
Cruise control ................................ 173
Display message ............................ 251
DISTRONIC PLUS ........................... 175
HOLD function ............................... 1838
Index

Lane Keeping Assist
......................204
Lane Tracking package ..................202
PARKTRONIC ................................. 185
Rear view camera .......................... 192
Driving tips
Automatic transmission .................155
Brakes ........................................... 168
Break-in period .............................. 144
DISTRONIC PLUS ........................... 182
Downhill gradient ........................... 168
Drinking and driving .......................166
Driving abroad ............................... 112
Driving in winter ............................ .170
Driving on flooded roads ................170
Driving on sand .............................. 172
Driving on wet roads ......................170
Driving over obstacles ...................172
Exhaust check ............................... 166
Fuel ................................................ 166
General .......................................... 166
Hydroplaning ................................. 170
Icy road surfaces ........................... 171
Limited braking efficiency on
salted road s................................... 168
Off-road driving .............................. 172
Off-road fording ............................. 170
Snow chains .................................. 333
Symmetrical low bea m.................. 112
Tire ruts ......................................... 172
Towing a trailer .............................. 212
Traveling uphill ............................... 173
Wet road surface ........................... 168
DVD audio (on-board computer) ......226
DVD video (on-board computer) ......227 E
EASY-ENTRY feature Activating/deactivating .................233
Function/notes ............................. 105
EASY-EXIT feature
Crash-responsive ........................... 106
Function/notes ............................. 105
Switching on/off ........................... 233
EBD (electronic brake force
distribution)
Display message ............................ 237
Function/notes ................................ 72 ECO display
Function/notes ............................. 167
On-board computer .......................224
ECO start/stop function
Automatic engine start ..................149
Automatic engine switch-off ..........149
Deactivating/activating .................150
General information .......................148
Important safety notes ..................148
Introduction ................................... 148
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency release
Driver's door .................................... 83
Vehicle ............................................. 83
Emergency spare wheel
General notes ................................ 362
Important safety notes ..................361
Storage location ............................ 362
Stowing .......................................... 363
Technical data ............................... 364
Emergency Tensioning Devices
Function .......................................... .60
Safety guideline s............................. 43
Emergency unlocking
Tailgate ............................................ 88
Emissions control
Service and warranty information ....23
Engine
Check Engine warning lamp ........... 268
Display message ............................ 247
ECO start/stop function ................148
Engine number ............................... 367
Irregular running ............................ 151
Jump-starting ................................. 320
Starting problems ..........................151
Starting the engine with the
SmartKey ....................................... 147
Starting with KEYLESS-GO .............147
Switching off .................................. 164
Tow-starting (vehicle) ..................... 325
Engine, jump starting
see Jump starting (engine)
Engine electronics
Problem (malfunction) ...................151 Index
9

Emergency call
.............................. 288
General notes ................................ 287
Geo fencing ................................... 295
Locating a stolen vehicle ...............293
MB info call button ........................290
Remote vehicle locking ..................292
Roadside Assistance button ..........290
Search & Send ............................... 292
Self-test ......................................... 288
Speed alert .................................... 294
System .......................................... 288
Triggering the vehicle alarm ........... 295
Vehicle remote malfunction
diagnosis ....................................... 293
Vehicle remote unlocking ..............292
Mechanical key
Function/notes ................................ 78
Locking vehicle ................................ 83
Unlocking the driver's door ..............83
Memory card (audio) .........................226
Memory function ............................... 109
Message memory (on-board
computer) .......................................... 235
Messages see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............227
Modifying the programming
(SmartKey) ........................................... 77
MOExtended run-flat system ...........315
Mounting wheels Lowering the vehicle ......................358
Mounting a new wheel ...................357
Preparing the vehicle .....................355
Raising the vehicle .........................356
Removing a wheel ..........................357
Securing the vehicle against
rolling away ................................... 355
MP3
Operation ....................................... 226
see separate operating instructions
Multifunction display
Function/notes ............................. 222
Permanent displa y......................... 231Multifunction steering wheel
Operating the on-board computer .221
Overview .......................................... 35 N
Navigation Menu (on-board computer) ............225
see separate operating instructions
NECK-PRO head restraints
Operation ........................................ .54
Resetting after being triggered ........55
NECK-PRO luxury head restraints
Operation ........................................ .54
Resetting after being triggered ........55
Notes on breaking-in a new vehicle 144 O
Occupant Classification System
(OCS) Faults ............................................... 53
Operation ........................................ .49
System self-test ............................... 52
Occupant safety
Children in the vehicle .....................61
System overview .............................. 42
OCS
Faults ............................................... 53
Operation ........................................ .49
System self-test ............................... 52
Odometer ........................................... 223
Off-road driving Approach/departure angl e............ 376
Checklist after driving off-road ......172
Checklist before driving off-road .... 172
Fording depth ................................ 375
General information .......................172
Important safety notes ..................171
Maximum gradient climbing ability 376
Traveling uphill ............................... 173
Oil
see Engine oil
On-board computer
Assistance menu ........................... 228
Audio menu ................................... 226
Convenience submenu ..................233
Displaying a service message ........300 Index
13

Display message
s.......................... 235
Factory settings submenu .............234
Important safety notes ..................220
Instrument cluster submenu ..........230
Lighting submenu .......................... 231
Menu overview .............................. 223
Message memory .......................... 235
Navigation menu ............................ 225
Operation ....................................... 221
Service menu ................................. 230
Settings menu ............................... 230
Standard displa y............................ 223
Telephone menu ............................ 227
Trip menu ...................................... 223
Vehicle submenu ........................... 232
Video DVD operation .....................227
Opening and closing the side trim
panels ................................................. 121
Operating safety Declaration of conformity ................26
Important safety notes ....................25
Operating system
see On-board computer
Operator's Manual
Vehicle equipment ...........................23
Outside temperature display ...........221
Overhead control panel ......................38
Override feature Rear side windows ...........................66P
Paint code number ............................366
Paintwork (cleaning instructions) ...307
Panic alarm .......................................... 42
Panorama roof with power tilt/
sliding panel
Opening/closing .............................. 93
Opening/closing the roller
sunblind ........................................... 94
Problem (malfunction) .....................95
Resetting ......................................... 94
Panorama sliding sunroof
Important safety notes ....................92
Parking ............................................... 164
Important safety notes ..................164
Parking brake ................................ 165Position of exterior mirror, front-
passenger side ............................... 108
Rear view camera
.......................... 192
see PARKTRONIC
Parking aid
Active Parking Assist .....................188
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 237
Notes/function .............................. 165
Parking lamps
Changing bulbs .............................. 120
Switching on/off ........................... 114
PARKTRONIC
Deactivating/activating .................187
Driving system ............................... 185
Function/notes ............................. 185
Important safety notes ..................185
Problem (malfunction) ...................188
Range of the sensors .....................185
Trailer towing ................................. 187
Warning displa y............................. 186
PASSENGER AIR BAG OFF
Problem (malfunction) .....................53
Problems (malfunction) .................. 242
PASSENGER AIR BAG OFF indicator
lamp ...................................................... 49
Plastic trim (cleaning instructions) .310
Power washers .................................. 307
Power windows see Side windows
PRE-SAFE ®
(anticipatory occupant
protection) Display message ............................ 238
Operation ........................................ .54
PRE-SAFE ®
Brake
Activating/deactivating .................229
Display message ............................ 239
Function/notes ................................ 72
Warning lamp ................................. 271
Program selector button ..................155
Protection of the environment General notes .................................. 22
Pulling away
Automatic transmission .................14714
Index

Seat belts
Adjusting the driver's and front-
passenger seat belt .........................58
Adjusting the height ......................... 58
Belt force limiters ............................ 60
center rear-compartment sea t......... 59
Cleaning ......................................... 312
Correct usage .................................. 56
Emergency Tensioning Devices ....... .60
Fastening ......................................... 58
Important safety guidelines .............56
Releasing ......................................... 59
Safety guidelines ............................. 43
Switching belt adjustment on/off
(on-board computer) ......................233
Warning lamp ................................. 261
Warning lamp (function) ................... 59
Seats
Adjusting (electrically) ...................100
Adjusting lumbar support ..............102
Adjusting the 4-way lumbar
support .......................................... 103
Adjusting the head restraint ..........101
Cleaning the cover .........................311
Correct driver's seat position ........... 98
Folding the backrest (rear
compartment) forwards/back .......276
Folding the rear bench seat
forwards/back ............................... 276
Important safety notes ....................99
Seat heating problem ....................104
Storing settings (memory function) 109
Switching seat heating on/off .......103
Sensors (cleaning instructions) .......309
Service menu (on-board computer) .230
Service products Brake fluid ..................................... 372
Coolant (engine) ............................ 372
DEF special additives .....................370
Engine oil ....................................... 371
Fuel ................................................ 367
Important safety notes ..................367
Refrigerant (air-conditioning
system) .......................................... 374
Washer fluid .................................. .373
Settings
Factory (on-board computer) .........234
On-board computer .......................230Setting the air distribution
...............136
Setting the airflow ............................137
Side impact air bag .............................47
Side marker lamp (display
message) ............................................ 245
Side windows Cleaning ......................................... 308
Convenience closing feature ............90
Convenience opening feature ..........90
Important safety information ...........88
Opening/closing .............................. 89
Problem (malfunction) .....................92
Resetting ......................................... 91
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................79
Changing the programming .............77
Checking the battery .......................79
Convenience closing feature ............90
Convenience opening feature ..........90
Display message ............................ 260
Door central locking/unlocking .......76
Important safety notes ....................76
Loss ................................................. 80
Mechanical key ................................ 78
Positions (ignition lock) .................145
Problem (malfunction) .....................80
Starting the engine ........................147
Snow chains ...................................... 333
Sockets Center console .............................. 284
General notes ................................ 284
Rear compartment .........................285
Spare wheel
Storage location ............................ 362
Stowing .......................................... 363
Specialist workshop ............................ 27
Special seat belt retractor .................. 64
Speed, controlling see Cruise control
Speedometer
Digital ............................................ 224
In the Instrument cluster .................33
Segments ...................................... 221
Selecting the unit of measurement 230
see Instrument cluster 16
Index

Telephone
Accepting a call ............................. 227
Display message ............................ 259
Menu (on-board computer) ............227
Number from the phone book ....... .228
Redialing ........................................ 228
Rejecting/ending a call .................227
Temperature
Coolant .......................................... 220
Outside temperature ..................... .221
Setting (climate control) ................136
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........74
Immobilizer ...................................... 73
Time
see separate operating instructions
Tire pressure
Calling up (on-board computer) .....338
Checking manually ........................337
Display message ............................ 256
Important safety notes ..................338
Maximum ....................................... 336
Notes ............................................. 335
Pressure loss warning ....................337
Recommended ............................... 334
Tire pressure loss warning
system
General notes ................................ 337
Important safety notes ..................337
Restarting ...................................... 338
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 340
Function/notes ............................. 338
General notes ................................ 338
Important safety notes ..................339
Restarting ...................................... 341
Warning lamp ................................. 272
Warning message .......................... 341
Tires
Aspect ratio (definition) .................353
Average weight of the vehicle
occupants (definition) ....................351
Bar (definition) ............................... 351
Changing a wheel .......................... 354
Characteristics .............................. 351
Checking ........................................ 331
Definition of terms .........................351Direction of rotatio
n...................... 354
Display message ............................ 256
Distribution of the vehicle
occupants (definition) ....................354
DOT, Tire Identification Number
(TIN) .............................................. .350
DOT (Department of
Transportation) (definition) ............351
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 352
GTW (Gross Trailer Weight)
(definition) ..................................... 352
GVW (Gross Vehicle Weight)
(definition) ..................................... 352
GVWR (Gross Vehicle Weight
Rating) (definition) .........................352
Important safety notes ..................330
Increased vehicle weight due to
optional equipment (definition) ......351
Kilopascal (kPa) (definition) ...........352
Labeling (overview )........................ 347
Load bearing index (definition) ......353
Load index ..................................... 350
Load index (definition) ...................352
M+S tires ....................................... 332
Maximum loaded vehicle weight
(definition) ..................................... 352
Maximum load on a tire (definition) 353
Maximum permissible tire
pressure (definition) ....................... 352
Maximum tire loa d......................... 345
Maximum tire load (definition) .......352
MOExtended tires ..........................315
Optional equipment weight
(definition) ..................................... 353
PSI (pounds per square inch)
(definition) ..................................... 353
Replacing ....................................... 354
Service life ..................................... 332
Sidewall (definition) .......................353
Speed rating (definition) ................352
Storing ........................................... 355
Structure and characteristics
(definition) ..................................... 351
Summer tires ................................. 332
Temperature .................................. 347
TIN (Tire Identification Number)
(definition) ..................................... 35318
Index

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel
consumption. Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems, may be
installed in the following areas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems. 22
Introduction