2014 MERCEDES-BENZ GLK-CLASS SUV service

Video DVD operation
Example: CD/DVD changer display
:
Current scene
X Switch on COMAND and select video DVD;
see the separate operating instructions.
X Press the =or; button on the
steering wheel to select the Audio
Audio menu.
X To select the next/previous scene:
briefly press the 9or: button.
X To select a scene from the scene list
(rapid scrolling): press and hold the
9 or: button until desired scene
has been reached. Telephone menu
Introduction G
WARNING
If you operate information systems and
communication equipment integrated in the
vehicle while driving, you will be distracted
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary.
When telephoning, you must observe the
legal requirements for the country in which
you are currently driving. X
Switch on your mobile phone and audio
system or COMAND, see the separate
operating instructions.
X Establish a Bluetooth ®
connection to the
audio system or COMAND; see the
separate operating instructions.
X Press the =or; button on the
steering wheel to select the Tel Telmenu.
You will see one of the following display
messages in the multifunction display:
R Phone READY Phone READY or the name of the network
provider: the mobile phone has found a
network and is ready to receive.
R Phone No Service Phone No Service: there is no network
available or the mobile phone is searching
for a network.
Accepting a call If someone calls you when you are in the
Tel Tel
menu, a display message appears in the
multifunction display, for example: Example: incoming call
X
Press the 6button on the steering
wheel to accept an incoming call.
You can accept a call even if you are not in
the Tel Tel menu.
Rejecting or ending a call X
Press the ~button on the steering
wheel.
You can end or reject a call even if you are not
in the Tel Telmenu. Menus and submenus
227On-board computer and displays Z

markings as bright lines in the assistance
graphic.
For further information about Lane Keeping
Assist, see (Y page 204).
For further information about Active Lane
Keeping Assist, see (Y page 209).Maintenance menu
In the
Service Service menu, you have the following
options:
R Calling up display messages
(Y page 235)
R Restarting the tire pressure loss warning
system (Canada only) (Y page 337)
R Checking the tire pressure electronically
(USA only) (Y page 338)
R Calling up the service due date
(Y page 300) Settings menu
Introduction In the
Settings Settings menu, you have the following
options:
R Changing the instrument cluster settings
(Y page 230)
R Changing the light settings (Y page 231)
R Changing the vehicle settings
(Y page 232) R
Changing the convenience settings
(Y page 233)
R Restoring the factory settings
(Y page 234)
Instrument cluster Selecting the unit of measurement for
distance
The
Display Unit Speed-/Odometer: Display Unit Speed-/Odometer:
function allows you to choose whether
certain displays appear in kilometers or miles
in the multifunction display.
You can determine whether the multifunction
display shows some messages in miles or
kilometers.
X Press the =or; button on the
steering wheel to select the Sett. Sett.menu.
X Press the :or9 button to select the
Instr. Cluster
Instr. Cluster submenu.
X Press ato confirm.
X Press the :or9 button to select the
Display Unit Speed-/Odometer:
Display Unit Speed-/Odometer:
function.
You will see the selected setting: km
km or
miles miles .
X Press the abutton to save the setting.
The selected unit of measurement for
distance applies to:
R the digital speedometer in the Trip Tripmenu
R the odometer and the trip odometer
R the trip computer
R current consumption and the range
R the navigation instructions in the Navi
Navi
menu
R cruise control
R DISTRONIC PLUS
R ASSYST PLUS service interval display 230
Menus and submenusOn-board computer and displays

Display messages Possible causes/consequences and
M
MSolutions PRE-SAFE
PRE-SAFE
Functions Functions
Currently Limited Currently Limited
See Operator's See Operator's
Manual Manual
PRE-SAFE
®
Brake is temporarily inoperative. Possible causes are:
R function is impaired due to heavy rain or snow.
R the sensors in the radiator grill and the bumper are dirty.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
When the causes stated above no longer apply, the display
message disappears.
PRE-SAFE ®
Brake is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 164).
X Clean the sensors in the radiator grill and the bumper
(Y page 309).
X Restart the engine. PRE-SAFE PRE-SAFE
Functions Limited Functions Limited
See Operator's See Operator's
Manual Manual
PRE-SAFE
®
Brake is inoperative due to a malfunction. BAS PLUS
or the distance warning signal may also have failed.
X Visit a qualified specialist workshop. 6
SRS Malfunction SRS Malfunction
Service Required Service Required There is a malfunction in the SRS (Supplemental Restraint
System). The
6warning lamp also lights up in the instrument
cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop.
For further information about SRS, see (Y page 43). Display
messages
239On-board computer and displays Z

Display messages Possible causes/consequences and
M
MSolutions 6
Front Left Front Left
Malfunction Malfunction
Service Service
Required Required
orFront
Front
Right Malfunction
Right Malfunction
Service Required Service Required SRS has malfunctioned at the front on the left or right. The
6
warning lamp also lights up in the instrument cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. 6
Rear Left Rear Left
Malfunction Malfunction
Service Service
Required Required
orRear
Rear
Right Malfunction
Right Malfunction
Service Required Service Required G
WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
SRS has malfunctioned at the rear on the left or right. The 6
warning lamp also lights up in the instrument cluster.
X Visit a qualified specialist workshop. 6
Rear Center Rear Center
Malfunction Malfunction
Service Required Service Required G
WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
SRS has malfunctioned at the rear center. The 6warning lamp
also lights up in the instrument cluster.
X Visit a qualified specialist workshop. 6
Left Side Curtain Left Side Curtain
Airbag Airbag
Malfunction
Malfunction
Service
Service
Required Required orRight
Right
Side Curtain
Side Curtain
Airbag Airbag Malfunction
Malfunction
Service Required
Service Required There is a malfunction in the left-hand or right-hand window
curtain air bag.
The
6 warning lamp also lights up in the instrument cluster.
G WARNING
The left or right window curtain air bag may either be triggered
unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. 240
Display
messagesOn-board computer and displays

Display messages Possible causes/consequences and
M
MSolutions ? The hood is open.
G WARNING
The open hood may block your view when the vehicle is in motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 164).
X Close the hood. C At least one door is open.
X
Close all the doors. Ð
Power Steering Power Steering
Malfunction See Malfunction See
Operator's Manual Operator's Manual The power steering is malfunctioning.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Phone No Service Phone No Service Your vehicle is outside the network provider's transmitter/
receiver range.
X
Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Check Washer Fluid Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Add washer fluid ( Ypage 305). Display
messages
259On-board computer and displays Z

Problems with the 115 V power socket
Problem Possible causes/consequences and
M
MSolutions The warning lamp on
the 115 V power socket
is not lit. The on-board voltage is too low because the battery is too weak.
X
Start the engine.
or
X Charge the battery (Y page 318).
If the indicator lamp still does not light up:
X Visit a qualified specialist workshop. The temperature of the DC/AC converter is temporarily too high.
X
Remove the electronic device connector from the 115 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
X Visit a qualified specialist workshop. You have connected a small electronic device that has a constant
nominal power of less than 150 W, but a very high switch-on
current. This device will not work. If you connect such a device,
the 115 V power socket will not supply it with power.
X
Connect a suitable device. mbrace
General notes You must have a license agreement to
activate the mbrace service. Make sure that
your system is activated and operational. To
log in, press the ïMB Info call button. If
any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367 Shortly after successfully registering with the
service, a user ID and password will be sent
to you by post.
USA only: you can use this password to log
onto the mbrace area under "Owners Online"
at
http://www.mbusa.com.
The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center. Features
287Stowage and features Z

The mbrace system
To adjust the volume during a call, proceed
as follows:
X Press the WorX button on the
multifunction steering wheel.
or
X Use the volume controller of the audio
system/COMAND.
The system offers various services, e.g:
R Automatic and manual emergency call
R Roadside Assistance call
R MB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been
detected if one of the following occurs:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
R The indicator lamp in the ïMB Info call
button does not light up during self-
diagnosis of the system.
R The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
- SOS button
- F Roadside Assistance call button
- ï MB Info call button
R After the system self-diagnosis, the
Inoperative
Inoperative orService Not Service Not
Activated
Activated message appears in the
multifunction display.
If a malfunction is indicated as outlined
above, the system may not operate as expected. In the event of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R
USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if:
R you see smoke inside or outside of the
vehicle, e.g. if there is a fire after an
accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or
similar situations as soon as it is safe to do
so. Move to a safe location along with other
vehicle occupants. In such situations, secure
the vehicle in accordance with national
regulations, e. g. with a warning triangle.
You must have a license agreement to
activate the mbrace service. Make sure that
your system is activated and operational. To
register, press the ïMB Info call button.
If any of the steps mentioned are not carried
out, the system may not be activated. 288
FeaturesSto
wage an d features

If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
General notes
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The multifunction display shows the
Connecting Call
Connecting Call message.
The audio output is muted.
Once the connection has been made, the
Call Connected
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R Current location of the vehicle (as
determined by the GPS system)
R Vehicle identification number
R Information on the severity of the accident
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Customer
Assistance Center and the vehicle occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance
Center attempts to get more information
on the emergency.
R If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle. If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate
an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes
continuously.
The
Call Failed
Call Failed message appears in the
multifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call X
To initiate an emergency call
manually: press cover :briefly to open.
X Press SOS button ;briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.
X After the emergency call, close cover :.
i If the mobile phone network is
unavailable, mbrace will not be able to
make the emergency call. If you leave the
vehicle immediately after pressing the SOS
button, you will not know whether mbrace
placed the emergency call. In this case,
always summon assistance by other
means. Features
289Stowage and features Z