The vehicle data can now be sent to the
Customer Assistance center.
X Press OK
OK to confirm the message.
The voice connection with the Customer
Assistance center is terminated.
You will see the Vehicle Diagnosis: Vehicle Diagnosis:
Transferring data...
Transferring data... message.
The vehicle data is sent to the Customer
Assistance center.
Depending on what the customer service
representative agreed with you, the voice
connection is re-established after the transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by e-mail or phone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistance center. If a service is overdue,
the COMAND display shows a message
about various special offers at your
workshop.
R monthly status information e-mail on oil
level, air pressure, maintenance, brakes,
etc. If applicable, you will receive
information on special offers in the e-mail.
USA only: this information can also be
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 28).
Information on Roadside Assistance
(Y page 24).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet. Each route can include up to 20 way points.
Once a route has been received by the
navigation system, you will see the
hasbeen
been saved
saved to
tomemory
memory card.
card.
Do you want to start route
Do you want to start route
guidance? guidance? message in the COMAND display.
The route is saved to the SD memory card.
X To start route guidance: selectYes Yes.
An overview of the route is shown in the
display.
i If you select No
No, the saved route can be
called up later via the navigation menu.
X Select Start Start.
Route guidance is started.
i Downloaded and saved data can be called
up again in COMAND.
You can find further information in the
separate COMAND Operating Instructions.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the
vehicle, a message will be sent to the
Customer Assistance center. The Customer
Assistance center then forwards this
information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated
call.
The data you receive contains the following
information:
R
the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was
exceeded 294
FeaturesStowage and features
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R replacing engine oil and oil filters after
the interval for replacement specified by
the service system has been exceeded
R using engine oil additives.
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic
converter. Have excess oil siphoned off. Example: engine oil cap
X
Turn cap :counter-clockwise and remove
it.
X Add engine oil.
If the oil level is at or below the MIN mark
on the oil dipstick, add 1.1 US qt (1.0 l) of
engine oil.
X Replace cap :on the filler neck and turn
clockwise.
Ensure that the cap locks into place
securely.
X Check the oil level again with the oil
dipstick (Y page 303).
Further information on engine oil
(Y page 371). Checking and adding other service
products
Checking coolant level G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. G
WARNING
The engine cooling system is pressurized,
particularly when the engine is warm. When
opening the cap, you could be scalded by hot
coolant spraying out. There is a risk of injury.
Let the engine cool down before opening the
cap. Wear eye and hand protection when
opening the cap. Open the cap slowly half a
turn to allow pressure to escape.
Only check the coolant level when the vehicle
is on a level surface and the engine has cooled
down.
X Turn the SmartKey to position 2in the
ignition lock (Y page 145).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 145).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †). 304
Engine compartmentMaintenance and care
Cleaning the exhaust pipes
!
Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
tail pipe by cleaning it regularly, especially in
winter and after washing.
X Clean the exhaust tail pipes with a chrome
care product tested and approved by
Mercedes-Benz.
Cleaning the trailer tow hitch H
Environmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
! Observe the note on care provided by the
trailer manufacturer.
The ball coupling must be cleaned if it
becomes dirty or corroded.
X Remove rust on the ball of the ball coupling,
e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or
a brush.
X After cleaning, lightly grease the ball of the
ball coupling again.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist
workshop. Interior care
Cleaning the display !
For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a
commercially available microfiber cloth
and TFT/LCD display cleaner.
X Dry the display surface using a dry
microfiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag
deployment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces. 310
CareMaintenance and care
GAWR (Gross Axle Weight Rating)
The GAWR is the maximum gross axle weight
rating. The actual load on an axle must never
exceed the gross axle weight rating. The
gross axle weight rating can be found on the
vehicle identification plate on the B-pillar on
the driver's side. Speed rating
The speed rating is part of the tire
identification. It specifies the speed range for
which the tire is approved. GTW (Gross Trailer Weight)
The GTW is the weight of a trailer including
the weight of the load, luggage, accessories
etc. on the trailer. GVW (Gross Vehicle Weight)
The gross vehicle weight includes the weight
of the vehicle including fuel, tools, the spare
wheel, accessories installed, occupants,
luggage and the drawbar noseweight, if
applicable. The gross vehicle weight must not
exceed the gross vehicle weight rating GVWR
as specified on the vehicle identification plate
on the B-pillar on the driver's side. GVWR (Gross Vehicle Weight Rating)
The GVWR is the maximum permissible gross
weight of a fully loaded vehicle (the weight of
the vehicle including all accessories,
occupants, fuel, luggage and the drawbar
noseweight, if applicable). The gross vehicle
weight rating is specified on the vehicle
identification plate on the B-pillar on the
driver's side. Maximum loaded vehicle weight
The maximum weight is the sum of the curb
weight of the vehicle, the weight of the
accessories, the total load limit and the
weight of the optional equipment installed at
the factory. Kilopascal (kPa)
Metric unit for tire pressure. 6.9 kPa
corresponds to 1 psi. Another unit for tire
pressure is bar. 100 kilopascals (kPa) are the
equivalent of 1 bar. Load index
In addition to the load-bearing index, the load
index may also be imprinted on the sidewall
of the tire. This specifies the load-bearing
capacity more precisely. Curb weight
The weight of a vehicle with standard
equipment including the maximum capacity
of fuel, oil and coolant. It also includes the air-
conditioning system and optional equipment
if these are installed in the vehicle, but does
not include passengers or luggage. Maximum load rating
The maximum load rating in kilograms or
pounds is the maximum weight for which a
tire is approved. Maximum permissible tire pressure
Maximum permissible tire pressure for one
tire. 352
Definition of terms for tires and loadingWheels and tires