2014 MERCEDES-BENZ GLK-CLASS SUV engine

Emergency call
.............................. 288
General notes ................................ 287
Geo fencing ................................... 295
Locating a stolen vehicle ...............293
MB info call button ........................290
Remote vehicle locking ..................292
Roadside Assistance button ..........290
Search & Send ............................... 292
Self-test ......................................... 288
Speed alert .................................... 294
System .......................................... 288
Triggering the vehicle alarm ........... 295
Vehicle remote malfunction
diagnosis ....................................... 293
Vehicle remote unlocking ..............292
Mechanical key
Function/notes ................................ 78
Locking vehicle ................................ 83
Unlocking the driver's door ..............83
Memory card (audio) .........................226
Memory function ............................... 109
Message memory (on-board
computer) .......................................... 235
Messages see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............227
Modifying the programming
(SmartKey) ........................................... 77
MOExtended run-flat system ...........315
Mounting wheels Lowering the vehicle ......................358
Mounting a new wheel ...................357
Preparing the vehicle .....................355
Raising the vehicle .........................356
Removing a wheel ..........................357
Securing the vehicle against
rolling away ................................... 355
MP3
Operation ....................................... 226
see separate operating instructions
Multifunction display
Function/notes ............................. 222
Permanent displa y......................... 231Multifunction steering wheel
Operating the on-board computer .221
Overview .......................................... 35 N
Navigation Menu (on-board computer) ............225
see separate operating instructions
NECK-PRO head restraints
Operation ........................................ .54
Resetting after being triggered ........55
NECK-PRO luxury head restraints
Operation ........................................ .54
Resetting after being triggered ........55
Notes on breaking-in a new vehicle 144 O
Occupant Classification System
(OCS) Faults ............................................... 53
Operation ........................................ .49
System self-test ............................... 52
Occupant safety
Children in the vehicle .....................61
System overview .............................. 42
OCS
Faults ............................................... 53
Operation ........................................ .49
System self-test ............................... 52
Odometer ........................................... 223
Off-road driving Approach/departure angl e............ 376
Checklist after driving off-road ......172
Checklist before driving off-road .... 172
Fording depth ................................ 375
General information .......................172
Important safety notes ..................171
Maximum gradient climbing ability 376
Traveling uphill ............................... 173
Oil
see Engine oil
On-board computer
Assistance menu ........................... 228
Audio menu ................................... 226
Convenience submenu ..................233
Displaying a service message ........300 Index
13

Seat belts
Adjusting the driver's and front-
passenger seat belt .........................58
Adjusting the height ......................... 58
Belt force limiters ............................ 60
center rear-compartment sea t......... 59
Cleaning ......................................... 312
Correct usage .................................. 56
Emergency Tensioning Devices ....... .60
Fastening ......................................... 58
Important safety guidelines .............56
Releasing ......................................... 59
Safety guidelines ............................. 43
Switching belt adjustment on/off
(on-board computer) ......................233
Warning lamp ................................. 261
Warning lamp (function) ................... 59
Seats
Adjusting (electrically) ...................100
Adjusting lumbar support ..............102
Adjusting the 4-way lumbar
support .......................................... 103
Adjusting the head restraint ..........101
Cleaning the cover .........................311
Correct driver's seat position ........... 98
Folding the backrest (rear
compartment) forwards/back .......276
Folding the rear bench seat
forwards/back ............................... 276
Important safety notes ....................99
Seat heating problem ....................104
Storing settings (memory function) 109
Switching seat heating on/off .......103
Sensors (cleaning instructions) .......309
Service menu (on-board computer) .230
Service products Brake fluid ..................................... 372
Coolant (engine) ............................ 372
DEF special additives .....................370
Engine oil ....................................... 371
Fuel ................................................ 367
Important safety notes ..................367
Refrigerant (air-conditioning
system) .......................................... 374
Washer fluid .................................. .373
Settings
Factory (on-board computer) .........234
On-board computer .......................230Setting the air distribution
...............136
Setting the airflow ............................137
Side impact air bag .............................47
Side marker lamp (display
message) ............................................ 245
Side windows Cleaning ......................................... 308
Convenience closing feature ............90
Convenience opening feature ..........90
Important safety information ...........88
Opening/closing .............................. 89
Problem (malfunction) .....................92
Resetting ......................................... 91
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................79
Changing the programming .............77
Checking the battery .......................79
Convenience closing feature ............90
Convenience opening feature ..........90
Display message ............................ 260
Door central locking/unlocking .......76
Important safety notes ....................76
Loss ................................................. 80
Mechanical key ................................ 78
Positions (ignition lock) .................145
Problem (malfunction) .....................80
Starting the engine ........................147
Snow chains ...................................... 333
Sockets Center console .............................. 284
General notes ................................ 284
Rear compartment .........................285
Spare wheel
Storage location ............................ 362
Stowing .......................................... 363
Specialist workshop ............................ 27
Special seat belt retractor .................. 64
Speed, controlling see Cruise control
Speedometer
Digital ............................................ 224
In the Instrument cluster .................33
Segments ...................................... 221
Selecting the unit of measurement 230
see Instrument cluster 16
Index

SRS
see SRS (Supplemental Restraint
System)
SRS (Supplemental Restraint
System)
Display message ............................ 239
Introduction ..................................... 43
Warning lamp ................................. 267
Warning lamp (function) ................... 43
Standing lamps
Changing bulbs .............................. 120
Display message ............................ 245
Switching on/off ........................... 114
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 146
Steering (display message) ..............259
Steering wheel Adjusting (electrically) ...................105
Adjusting (manually). .....................104
Button overview ............................... 35
Buttons (on-board computer) ......... 221
Cleaning ......................................... 311
Important safety notes ..................104
Paddle shifters ............................... 156
Storing settings (memory function) 109
Steering wheel paddle shifters ........156
Stowage areas ................................... 275
Stowage compartments Armrest (under) ............................. 275
Cup holders ................................... 282
Glove box ...................................... .275
Important safety information .........275
Rear ............................................... 276
Stowage net ................................... 276
Stowage net ....................................... 276
Summer opening see Convenience opening feature
Summer tires ..................................... 332
Sun visor ............................................ 282
Surround lighting (on-board
computer) .......................................... 231
SUV (Sport Utility Vehicle) .......................25
Switching air-recirculation mode
on/off ................................................. 139
Switching off the alarm (ATA) ............74 T
Tachometer ........................................ 220
Tailgate Display message ............................ 258
Emergency unlocking .......................88
Important safety notes ....................84
Limiting the opening angle ...............87
Opening/closing (automatically
from inside) ...................................... 87
Opening/closing (automatically
from outside) ................................... 85
Opening/closing (from outside) .......85
Opening dimensions ......................375
Tail lamps
Display message ............................ 244
Tank content
Fuel gauge ....................................... 33
Technical data
Capacities ...................................... 367
Emergency spare wheel .................364
Information .................................... 366
Tires/wheels ................................. 359
Trailer loads ................................... 376
Vehicle data ................................... 375
TELEAID
Call priority .................................... 291
Downloading destinations
(COMAND) ..................................... 291
Downloading routes .......................294
Emergency call .............................. 288
Geo fencing ................................... 295
Locating a stolen vehicle ...............293
MB info call button ........................290
Remote vehicle locking ..................292
Roadside Assistance button ..........290
Search & Send ............................... 292
Self-test ......................................... 288
Speed alert .................................... 294
System .......................................... 288
Triggering the vehicle alarm ........... 295
Vehicle remote malfunction
diagnosis ....................................... 293
Vehicle remote unlocking ..............292
Tele Aid
General notes ................................ 287 Index
17

Tire bead (definition
)...................... 353
Tire pressure (definition) ................353
Tire pressures (recommended )...... 351
Tire size (data) ............................... 359
Tire size designation, load-bearing
capacity, speed rating .................... 348
Tire tread ....................................... 331
Tire tread (definition) .....................353
Total load limit (definition) .............354
Traction ......................................... 346
Traction (definition) .......................353
Tread wea r..................................... 346
TWR (permissible trailer drawbar
noseweight) (definition) .................353
Uniform Tire Quality Grading
Standards ...................................... 346
Uniform Tire Quality Grading
Standards (definition) ....................351
Unladen weight (definition) ............352
Wear indicator (definition) .............354
Wheel rim (definition) ....................351
see Flat tire
Top Tether ............................................ 65
Towing Important safety guidelines ...........322
Installing the towing eye ................323
Removing the towing eye ...............323
With the rear axle raised ................324
Towing a trailer
Active Parking Assist .....................192
Cleaning the trailer tow hitch ......... 310
Coupling up a trailer ......................214
Decoupling a trailer .......................216
Driving tips .................................... 212
Important safety notes ..................212
Installing the ball coupling .............214
Lights display message ..................243
Mounting dimensions ....................376
Power supply ................................. 217
Removing the ball coupling ............216
Storing the ball coupling ................217
Trailer loads ................................... 376
Towing away
With both axles on the ground .......324
Tow-starting
Emergency engine starting ............325
Important safety notes ..................322Trailer coupling
see Towing a trailer
Trailer loads and drawbar
noseweights ...................................... 216
Trailer towing Active Blind Spot Assist .................209
Active Lane Keeping Assist .... 206, 212
Blind Spot Assist ............................ 204
PARKTRONIC ................................. 187
Permissible trailer loads and
drawbar noseweights .....................216
Transfer case ..................................... 158
Transmission see Automatic transmission
Transmission position display .........153
Transmission position display
(DIRECT SELECT lever) ......................153
Transporting the vehicle ..................324
Traveling uphill Brow of hill ..................................... 173
Driving downhill ............................. 173
Maximum gradient-climbing
capability ....................................... 173
Trim pieces (cleaning instructions) .311
Trip computer (on-board computer) 223
Trip odometer Calling up ....................................... 223
Resetting (on-board computer) ......224
Turn signals
Changing bulbs (front) ...................121
Display message ............................ 244
Switching on/off ........................... 114
TWR (Tongue Weight Rating)
(definition) ......................................... 353
Type identification plate see Vehicle identification plate U
Unlocking Emergency unlocking .......................83
From inside the vehicle (central
unlocking button) ............................. 82 Index
19

V
Vanity mirror (in the sun visor) ........ 283
Vehicle Correct use ...................................... 27
Data acquisition ............................... 28
Display message ............................ 258
Emergency locking ........................... 83
Emergency unlocking .......................83
Equipment ....................................... 23
Individual settings ..........................230
Limited Warranty ............................. 28
Loading .......................................... 342
Locking (in an emergency) ...............83
Locking (SmartKey) .......................... 76
Lowering ........................................ 358
Maintenance .................................... 24
Parking for a long period ................ 165
Pulling away ................................... 147
Raising ........................................... 356
Reporting problems .........................27
Securing from rolling away ............355
Towing away .................................. 322
Transporting .................................. 324
Unlocking (in an emergency) ...........83
Unlocking (SmartKey) ......................76
Vehicle data ................................... 375
Vehicle data ....................................... 375
Vehicle data (off-road driving) Approach/departure angl e............ 376
Fording depth ................................ 375
Maximum gradient climbing ability 376
Vehicle dimensions ...........................375
Vehicle emergency locking ................83
Vehicle identification number see VIN
Vehicle identification plate ..............366
Vehicle tool kit .................................. 314
Video (DVD) ........................................ 227
VIN ...................................................... 366W
Warning and indicator lamps ABS ................................................ 263
Brakes ........................................... 263
Check Engine ................................. 268
Coolant .......................................... 269Distance warning
........................... 271
DISTRONIC PLUS ........................... 271
ESP ®
.............................................. 265
ESP ®
OFF ....................................... 266
Fuel tank ........................................ 268
Overview .......................................... 34
PASSENGER AIRBAG OFF ................49
Reserve fuel ................................... 268
Seat belt ........................................ 261
SRS ................................................ 267
Tire pressure monitor ....................272
Warranty ............................................ 366
Washer fluid Display message ............................ 259
Wheel bolt tightening torque ...........358
Wheel chock ...................................... 355
Wheels Changing a wheel .......................... 354
Checking ........................................ 331
Cleaning ......................................... 307
Cleaning (warning) .........................355
Emergency spare wheel .................361
Important safety notes ..................330
Interchanging/changing ................354
Mounting a new wheel ...................357
Mounting a wheel .......................... 355
Removing a wheel ..........................357
Storing ........................................... 355
Tightening torque ........................... 358
Wheel size/tire size .......................359
Window curtain air bag
Display message ............................ 240
Operation ........................................ .48
Windows
see Side windows
Windshield
Defrosting ...................................... 137
Windshield washer fluid
see Windshield washer system
Windshield washer system ..............305
Notes ............................................. 373
Windshield wipers
Problem (malfunction) ...................126
Rear window wiper ........................123
Replacing the wiper blades ............123
Switching on/off ........................... 12220
Index

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel
consumption. Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems, may be
installed in the following areas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems. 22
Introduction

If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Sports Utility Vehicle
G
WARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
In a rollover crash, an unbelted person is
significantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other Introduction
25 Z

Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and
equipment on the diagnostics connection
is used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position. Observe the following information when
driving your vehicle:
R
the safety notes in this manual
R the Technical Data section in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC. Introduction
27 Z