2014 MERCEDES-BENZ GLK-Class service BH due

Telephone
Accepting a call ............................. 227
Display message ............................ 259
Menu (on-board computer) ............227
Number from the phone book ....... .228
Redialing ........................................ 228
Rejecting/ending a call .................227
Temperature
Coolant .......................................... 220
Outside temperature ..................... .221
Setting (climate control) ................136
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........74
Immobilizer ...................................... 73
Time
see separate operating instructions
Tire pressure
Calling up (on-board computer) .....338
Checking manually ........................337
Display message ............................ 256
Important safety notes ..................338
Maximum ....................................... 336
Notes ............................................. 335
Pressure loss warning ....................337
Recommended ............................... 334
Tire pressure loss warning
system
General notes ................................ 337
Important safety notes ..................337
Restarting ...................................... 338
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 340
Function/notes ............................. 338
General notes ................................ 338
Important safety notes ..................339
Restarting ...................................... 341
Warning lamp ................................. 272
Warning message .......................... 341
Tires
Aspect ratio (definition) .................353
Average weight of the vehicle
occupants (definition) ....................351
Bar (definition) ............................... 351
Changing a wheel .......................... 354
Characteristics .............................. 351
Checking ........................................ 331
Definition of terms .........................351Direction of rotatio
n...................... 354
Display message ............................ 256
Distribution of the vehicle
occupants (definition) ....................354
DOT, Tire Identification Number
(TIN) .............................................. .350
DOT (Department of
Transportation) (definition) ............351
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 352
GTW (Gross Trailer Weight)
(definition) ..................................... 352
GVW (Gross Vehicle Weight)
(definition) ..................................... 352
GVWR (Gross Vehicle Weight
Rating) (definition) .........................352
Important safety notes ..................330
Increased vehicle weight due to
optional equipment (definition) ......351
Kilopascal (kPa) (definition) ...........352
Labeling (overview )........................ 347
Load bearing index (definition) ......353
Load index ..................................... 350
Load index (definition) ...................352
M+S tires ....................................... 332
Maximum loaded vehicle weight
(definition) ..................................... 352
Maximum load on a tire (definition) 353
Maximum permissible tire
pressure (definition) ....................... 352
Maximum tire loa d......................... 345
Maximum tire load (definition) .......352
MOExtended tires ..........................315
Optional equipment weight
(definition) ..................................... 353
PSI (pounds per square inch)
(definition) ..................................... 353
Replacing ....................................... 354
Service life ..................................... 332
Sidewall (definition) .......................353
Speed rating (definition) ................352
Storing ........................................... 355
Structure and characteristics
(definition) ..................................... 351
Summer tires ................................. 332
Temperature .................................. 347
TIN (Tire Identification Number)
(definition) ..................................... 35318
Index

If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Sports Utility Vehicle
G
WARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
In a rollover crash, an unbelted person is
significantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other Introduction
25 Z

DEF (BlueTEC vehicles only)
Important notes on use To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent DEF. Adding DEF is one of the
tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the supply of DEF is almost used up,
the Check Additive See Operator's
Check Additive See Operator's
Manual
Manual message is shown in the
multifunction display.
When the DEF supply drops to a minimum, the
Remaining Starts: 16
Remaining Starts: 16 message is shown
in the multifunction display.
If the Remaining Starts: 16
Remaining Starts: 16 message
appears in the multifunction display, you can
start the engine another 16 times. If DEF is
not refilled, you will subsequently be unable
to start the engine . Refill the DEF tank with
around 1 gal (3.8 l) of DEF or have the DEF
tank refilled at a qualified specialist
workshop.
Use the special DEF refill bottle when adding
DEF between maintenance intervals. Contact
a qualified specialist workshop with any
questions or, if necessary, contact Roadside
Assistance (Y page 24).
If the outside temperature is below 12 ‡
(00F811 †) it may be difficult to top up. If DEF is
frozen and there is an active warning
indicator, it may not be possible to add DEF.
Park the vehicle in a warmer place, e.g. in a
garage, until DEF has become fluid again. It
will then be possible to add DEF again.
Alternatively, have the DEF tank refilled at a
qualified specialist workshop.
Further information about BlueTEC exhaust
gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center. Important safety notes on the refilling
procedure DEF is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is:
R not poisonous
R colorless and odorless
R not flammable
When you open the DEF container, small
amounts of ammonia vapor may be released.
Ammonia vapors have a pungent odor and are
particularly irritating to the skin, to mucous
membranes and to the eyes. You may
experience a burning sensation in your eyes,
nose and throat. Coughing and watering of
the eyes are possible.
Do not inhale ammonia vapors. Fill the DEF
tank only in well-ventilated areas.
DEF must not come into contact with your
skin, eyes or clothing and must not be
swallowed. Keep DEF away from children.
If you or other persons come into contact with
DEF, observe the following:
R Rinse DEF from your skin immediately with
soap and water.
R If DEF comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance
without delay.
R If DEF has been swallowed, rinse your
mouth out immediately. Drink plenty of
water. Seek medical assistance without
delay.
R Change out of clothing contaminated with
DEF immediately.
! Only use DEF in accordance with
ISO 22241. Do not mix any additives with
DEF, and do not dilute DEF with water. This
may destroy the BlueTEC exhaust gas
aftertreatment system.
! Rinse surfaces that have come into
contact with DEF immediately with water or
remove DEF using a damp cloth and cold
water. If the DEF has already crystallized,
use a sponge and cold water to clean it. DEF 162
RefuelingDriving and pa
rking

residues crystallize after time and
contaminate the affected surfaces.
! DEF is not a fuel additive and must not be
added to the fuel tank. If DEF is added to
the fuel tank, this can lead to engine
damage.
! Only screw on the DEF refill bottle hand-
tight. It could otherwise be damaged.
The DEF filler neck is under the cargo
compartment floor.
X Switch the ignition off.
X Open the tailgate.
X Lift up the cargo compartment floor
(Y page 314). X
Turn DEF cap 0043counter-clockwise and
remove it. X
Turn DEF filler cap 0044counter-clockwise
and open it.
Filler cap 0044is secured with a plastic strip. X
Unscrew the protective cap from DEF refill
bottle 0087.
X Set DEF refill bottle 0087as shown on the
filler neck and screw it on hand-tight.
X Press DEF refill bottle 0087downward.
The DEF tank is filled. This may take up to
one minute.
i To top up between service intervals, fill
the DEF tank with approximately 1 gal
(3.8 l) of DEF. 1 gal (3.8 l) DEF is equivalent
to approximately 2 DEF refill bottles. Then
have the DEF supply checked at a qualified
specialist workshop and completely refilled
if necessary.
X Release DEF refill bottle 0087.
When DEF refill bottle 0087is no longer
pressed down, filling stops. DEF refill bottle
0087 can be removed when it has been only
partially emptied.
X Turn DEF refill bottle 0087counter-clockwise
and remove it.
X Place DEF filler cap 0044on the filler neck and
turn it clockwise. Refueling
163Driving and parking Z

Servicing the brakes
!
If the red brake warning lamp lights up in
the instrument cluster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at a qualified specialist workshop.
All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. Consult a
qualified specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
! Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, you could
damage the drive train or the brake system.
! As the ESP ®
system operates
automatically, the engine and the ignition
must be switched off (SmartKey in position
0 or 1in the ignition lock) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
the front or rear axle raised (not
permitted for vehicles with 4MATIC).
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
If the brake system has only been subject to
moderate loads, you should test the
functionality of your brakes at regular
intervals. To do so, press firmly on the brake
pedal when driving at a high speed. This
improves the grip of the brake pads. You can find a description of Brake Assist
(BAS) on (Y
page 68).
Mercedes-Benz recommends that you only
have brake pads/linings installed on your
vehicle which have been approved for
Mercedes-Benz vehicles or which correspond
to an equivalent quality standard. Brake
pads/linings which have not been approved
for Mercedes-Benz vehicles or which are not
of an equivalent quality could affect your
vehicle's operating safety.
Mercedes-Benz recommends that you only
use brake fluid that has been specially
approved for your vehicle by Mercedes-Benz,
or which corresponds to an equivalent quality
standard. Brake fluid which has not been
approved for Mercedes-Benz vehicles or
which is not of an equivalent quality could
affect your vehicle's operating safety.
Parking brake G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
If you brake the vehicle with the parking
brake, the brake lamps will not light up.
If you drive on wet roads or dirt-covered
surfaces, road salt and/or dirt could get into
the parking brake.
In order to prevent corrosion and a reduction
in the braking power of the parking brake,
observe the following:
R gently depress the parking brake from time
to time before beginning the journey.
R drive for approximately 110 yds (100 m)at
a maximum speed of 12 mph (20 km/h). Driving tips
169Driving and parking Z

markings as bright lines in the assistance
graphic.
For further information about Lane Keeping
Assist, see (Y page 204).
For further information about Active Lane
Keeping Assist, see (Y page 209).Maintenance menu
In the
Service Service menu, you have the following
options:
R Calling up display messages
(Y page 235)
R Restarting the tire pressure loss warning
system (Canada only) (Y page 337)
R Checking the tire pressure electronically
(USA only) (Y page 338)
R Calling up the service due date
(Y page 300) Settings menu
Introduction In the
Settings Settings menu, you have the following
options:
R Changing the instrument cluster settings
(Y page 230)
R Changing the light settings (Y page 231)
R Changing the vehicle settings
(Y page 232) R
Changing the convenience settings
(Y page 233)
R Restoring the factory settings
(Y page 234)
Instrument cluster Selecting the unit of measurement for
distance
The
Display Unit Speed-/Odometer: Display Unit Speed-/Odometer:
function allows you to choose whether
certain displays appear in kilometers or miles
in the multifunction display.
You can determine whether the multifunction
display shows some messages in miles or
kilometers.
X Press the 0059or0065 button on the
steering wheel to select the Sett. Sett.menu.
X Press the 0064or0063 button to select the
Instr. Cluster
Instr. Cluster submenu.
X Press 0076to confirm.
X Press the 0064or0063 button to select the
Display Unit Speed-/Odometer:
Display Unit Speed-/Odometer:
function.
You will see the selected setting: km
km or
miles miles .
X Press the 0076button to save the setting.
The selected unit of measurement for
distance applies to:
R the digital speedometer in the Trip Tripmenu
R the odometer and the trip odometer
R the trip computer
R current consumption and the range
R the navigation instructions in the Navi
Navi
menu
R cruise control
R DISTRONIC PLUS
R ASSYST PLUS service interval display 230
Menus and submenusOn-board computer and displays

Display messages Possible causes/consequences and
0050
0050Solutions PRE-SAFE
PRE-SAFE
Functions Functions
Currently Limited Currently Limited
See Operator's See Operator's
Manual Manual
PRE-SAFE
®
Brake is temporarily inoperative. Possible causes are:
R function is impaired due to heavy rain or snow.
R the sensors in the radiator grill and the bumper are dirty.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
When the causes stated above no longer apply, the display
message disappears.
PRE-SAFE ®
Brake is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 164).
X Clean the sensors in the radiator grill and the bumper
(Y page 309).
X Restart the engine. PRE-SAFE PRE-SAFE
Functions Limited Functions Limited
See Operator's See Operator's
Manual Manual
PRE-SAFE
®
Brake is inoperative due to a malfunction. BAS PLUS
or the distance warning signal may also have failed.
X Visit a qualified specialist workshop. 0075
SRS Malfunction SRS Malfunction
Service Required Service Required There is a malfunction in the SRS (Supplemental Restraint
System). The
0075warning lamp also lights up in the instrument
cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop.
For further information about SRS, see (Y page 43). Display
messages
239On-board computer and displays Z

The vehicle data can now be sent to the
Customer Assistance center.
X Press OK
OK to confirm the message.
The voice connection with the Customer
Assistance center is terminated.
You will see the Vehicle Diagnosis: Vehicle Diagnosis:
Transferring data...
Transferring data... message.
The vehicle data is sent to the Customer
Assistance center.
Depending on what the customer service
representative agreed with you, the voice
connection is re-established after the transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by e-mail or phone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistance center. If a service is overdue,
the COMAND display shows a message
about various special offers at your
workshop.
R monthly status information e-mail on oil
level, air pressure, maintenance, brakes,
etc. If applicable, you will receive
information on special offers in the e-mail.
USA only: this information can also be
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 28).
Information on Roadside Assistance
(Y page 24).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet. Each route can include up to 20 way points.
Once a route has been received by the
navigation system, you will see the
name> name> has
hasbeen
been saved
saved to
tomemory
memory card.
card.
Do you want to start route
Do you want to start route
guidance? guidance? message in the COMAND display.
The route is saved to the SD memory card.
X To start route guidance: selectYes Yes.
An overview of the route is shown in the
display.
i If you select No
No, the saved route can be
called up later via the navigation menu.
X Select Start Start.
Route guidance is started.
i Downloaded and saved data can be called
up again in COMAND.
You can find further information in the
separate COMAND Operating Instructions.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the
vehicle, a message will be sent to the
Customer Assistance center. The Customer
Assistance center then forwards this
information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated
call.
The data you receive contains the following
information:
R
the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was
exceeded 294
FeaturesStowage and features