1, 2, 3 ...
115 V socket...................................... 353
12 V socket
see Sockets
360° camera
Cleaning .........................................380
Function/notes.............................235
4ETS (Electronic Traction System)....72
4MATIC (permanent four-wheel
drive)..................................................256
A
ABS (Anti-lock Braking System)
Display message............................291
Function/notes ................................ 67
Important safety notes....................67
Warning lamp ................................. 327
Activating/deactivating cooling
with air dehumidification.................155
Active Blind Spot Assist
Activating/deactivating (on-
board computer)............................281
Display message............................314
Function/information....................247
Trailer towing.................................250
Active Curve System
Display message............................311
Function/notes.............................218
Active Driving Assistance package.247
Active Lane Keeping Assist
Activating/deactivating (on-
board computer)............................282
Display message............................313
Function/information....................251
Trailer towing.................................253
Active light function.........................133
Active Parking Assist
Display message............................314
Exiting a parking space..................229
Function/notes.............................226
Important safety notes..................226
Parking..........................................228
Towing a trailer..............................230
ADAPTIVE BRAKE................................. 75
Adaptive Brake Assist
Display message............................298
Function/notes ................................ 71
Adaptive Highbeam Assist
Display message............................306
Function/notes.............................134
Switching on/off...........................134
Additives (engine oil)........................450
ADS (Adaptive Damping System)
Function/notes.............................217
Air bags
Display message............................301
Front air bag (driver, front
passenger).......................................46
Important safety notes....................44
Knee bag .......................................... 47
PASSENGER AIR BAG OFF
indicator lamp..................................49
Safety guidelines.............................43
Side impact air bag..........................47
Window curtain air bag....................48
Air-conditioning system
see Climate control
Air filter (display message)..............309
AIR FLOW...........................................157
AIRMATIC package
ADS (Adaptive Damping System)...217
Function/notes.............................217
Level control..................................218
Air vents
Glove box .......................................163
Important safety notes..................162
Rear...............................................163
Setting...........................................162
Setting the center air vents...........162
Setting the side air vents...............163
Alarm
ATA (Anti-Theft Alarm system).........77
Switching off (ATA)..........................77
Switching the function on/off
(ATA)................................................77
Alarm system
see ATA (Anti-Theft Alarm system)
Ambient lighting
Setting the brightness (on-board
computer)......................................283
Setting the color (on-board
computer)......................................283
4Index
Power closing feature.........................88
Power washers..................................377
Power windows
see Side windows
PRE-SAFE®(anticipatory occupant
protection)
Display message............................297
Operation .........................................54
PRE-SAFE®Brake
Activating/deactivating.................281
Display message............................299
Function/notes ................................ 75
Warning lamp ................................. 336
Program selector button..................177
Protection of the environment
General notes..................................23
Pulling away
Trailer............................................170
Pulling away (automatic
transmission)..................................... 170
Q
Qualified specialist workshop...........28
R
RACETIMER (on-board computer)....287
Radar sensor system
Activating/deactivating.................285
Display message............................312
Radiator cover...................................371
Radio
Selecting a station.........................278
see separate operating instructions
Radio-controlled devices (installing)367
Radio-wave reception/
transmission in the vehicle
Declaration of conformity................27
Reading lamp.....................................135
Rear compartment
Exit/entry position (3rd row of
seats) .............................................113
Setting the air vents......................163
Rear fog lamp
Switching on/off...........................130
Rear seats
Adjusting.......................................111
Display message............................322
Rear view camera
Cleaning instructions.....................380
Function/notes.............................230
Switching on/off...........................231
Rear-view mirror
Anti-glare (manual)........................122
Dipping (automatic).......................123
Rear window defroster
Problem (malfunction)...................161
Switching on/off...........................160
Rear window wiper
Replacing the wiper blade .............. 142
Switching on/off...........................141
Refrigerant (air-conditioning
system)
Important safety notes..................452
Refueling
Fuel gauge.......................................33
Important safety notes..................182
Refueling process..........................183
see Fuel
Remote control
Programming (garage door opener) 364
Replacing bulbs
Important safety notes..................137
Overview of bulb types..................138
Removing/replacing the cover
(front wheel arch)..........................138
Reporting safety defects....................29
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message............................308
Warning lamp ................................. 333
see Fuel
Residual heat (climate control)........161
Restraint system
see SRS (Supplemental Restraint
System)
Reversing feature
Panorama sliding sunroof................99
Roller sunblinds.............................100
Side windows...................................94
16Index
Sliding sunroof.................................99
Tailgate............................................89
Reversing lamps (display message)305
Roadside Assistance (breakdown)....25
Roller sunblind
Panorama roof with power tilt/
sliding panel..................................100
Rear side windows.........................351
Roof carrier........................................348
Roof lining and carpets (cleaning
guidelines).........................................383
Roof load (maximum)........................453
Route (navigation)
see Route guidance (navigation)
Route guidance (navigation)............277
S
Safety
Child restraint systems....................60
Occupant Classification System
(OCS)...............................................49
Safety system
see Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger seat belt.........................57
Adjusting the height ......................... 58
Belt force limiters............................59
Cleaning ......................................... 383
Correct usage..................................55
Emergency Tensioning Devices ........59
Fastening.........................................57
Important safety guidelines.............55
Releasing.........................................58
Safety guidelines.............................43
Switching belt adjustment on/off
(on-board computer)......................285
Warning lamp ................................. 324
Warning lamp (function) ................... 58
Seats
Adjusting (electrically)...................108
Adjusting the head restraint..........108
Cleaning the cover.........................383
Correct driver's seat position........106
Entry position (3rd row of seats)....113
Exit position (3rd row of seats)......114
Folding down/up (third row of
seats) .............................................111
Folding the 2nd row of seats
forward electrically........................115
Folding the 2nd row of seats
forward manually...........................113
Folding the rear bench seat
forwards/back ............................... 344
Important safety notes..................107
Overview........................................107
Seat heating problem....................118
Seat ventilation problem................119
Storing settings (memory function) 125
Switching seat heating on/off.......116
Switching seat ventilation on/off..118
Selector lever
Cleaning ......................................... 382
Sensors (cleaning instructions).......380
Service menu (on-board computer).282
Service products
Brake fluid.....................................450
Coolant (engine)............................450
DEF special additives.....................448
Engine oil.......................................449
Fuel ................................................ 446
Important safety notes..................445
Refrigerant (air-conditioning
system)..........................................452
Washer fluid ...................................451
Settings
Factory (on-board computer).........286
On-board computer.......................282
Setting the air distribution...............158
Setting the airflow............................158
SETUP (on-board computer).............287
Side impact air bag.............................47
Side marker lamp (display
message)............................................ 305
Side windows
Cleaning ......................................... 379
Convenience closing feature............95
Convenience opening feature..........95
Hinged side windows.......................94
Important safety information...........93
Opening/closing..............................94
Overview..........................................93
Problem (malfunction).....................98
Resetting.........................................96
Index17
Have aftermarket accessories installed at
a qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been
specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintain a supply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Always specify the vehicle identification
number (VIN) when ordering genuine
Mercedes-Benz parts (Ypage 444).
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are
possible. Bear in mind that your vehicle may
not feature all functions described here. This
also applies to safety-relevant systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies
in accordance with the warranty terms and
conditions in the Service and Warranty
Information booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts
in accordance with the following warranty
terms and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control System Warranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are
covered by the Mercedes-Benz Parts and
Accessories warranties. These are available
at any authorized Mercedes-Benz Center.
iShould you lose your Service and
Warranty Information booklet, have an
authorized Mercedes-Benz Center arrange
for a replacement. The new Service and
Warranty Information booklet will be
posted to you.
24Introduction
Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio.
Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372)or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
Introduction25
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If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
Rthe fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Sports Utility Vehicle
GWARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
In a rollover crash, an unbelted person is
significantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts.
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop.
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
26Introduction
hot parts of the exhaust system. There is a
risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other
networked components. In particular,
systems relevant to safety could also be
affected. As a result, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
Never tamper with the wiring as well as
electronic components or their software. You
should have all work to electrical and
electronic equipment carried out at a qualified
specialist workshop.
If you make any changes to the vehicle
electronics, the general operating permit is
rendered invalid.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g.
a curb or a hole in the road
Ra heavy object strikes the undercarriage
or parts of the chassis
In situations like this, the body, the
undercarriage, chassis parts, wheels or
tires could be damaged without the
damage being visible. Components
damaged in this way can unexpectedly fail
or, in the case of an accident, no longer
withstand the strain they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system, they can catch
fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on
continuing your journey you notice that
driving safety is impaired, pull over and
stop the vehicle immediately, paying
attention to road and traffic conditions. In
such cases, visit a qualified specialist
workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA:"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada:"The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
including interference that may cause
undesired operation of the device."
Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
Introduction27
Z
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
tohttp://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty.
Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic
information relating to vehicle operation,
malfunctions, and user settings. This may
include information about the performance or
status of various systems, including but not
limited to, engine, throttle, steering or brake
systems, that is stored and can be read out
with suitable devices, particularly when the
vehicle is serviced. The data obtained is used
to properly diagnose and service your vehicle
or to further optimize and develop vehicle
functions.
COMAND/mbrace (Canada: TELEAID)
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain
situations, and the location of the vehicle may
be compiled through COMAND or the mbrace
system.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assist in
understanding how a vehicle’s systems
performed in certain crash or near crash-like
situations, such as during air bag deployment
or when hitting a road obstacle. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
Rhow various systems in your vehicle are
operating
Rwhether or not the driver and passenger
seat belts are fastened
Introduction29
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