2014 MERCEDES-BENZ GL-Class door lock

Display messages Possible causes/consequences and
M
MSolutions Â
Key Not Detected Key Not Detected
(white display
message) The KEYLESS-GO key cannot be detected at present.
X
Change the location of the SmartKey with the KEYLESS-GO
functions in the vehicle.
If the KEYLESS-GO key is still not detected:
X Operate the vehicle with the SmartKey in the ignition lock. Â
Remove 'Start' Remove 'Start'
Button and Insert Button and Insert
Key Key KEYLESS-GO is temporarily malfunctioning or is defective. A
warning tone also sounds.
X
Insert the SmartKey into the ignition lock and turn it to the
desired position.
X Visit a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
Safety
Seat belts Problem Possible causes/consequences and
M MSolutions ü
After starting the
engine, the red seat
belt warning lamp lights
up for 6 seconds.
The seat belt warning lamp reminds the driver and front passenger
to fasten their seat belts.
X
Fasten your seat belt (Y page 57).ü
After starting the
engine, the red seat
belt warning lamp lights
up. In addition, a
warning tone sounds
for up to 6 seconds.
The driver's seat belt is not fastened.
X
Fasten your seat belt (Y page 57).
The warning tone ceases. ü
The red seat belt
warning lamp lights up
after the engine starts,
as soon as the driver's
or the front-passenger
door is closed. The driver or front passenger has not fastened their seat belt.
X
Fasten your seat belt (Y page 57).
The warning lamp goes out. There are objects on the front-passenger seat.
X
Remove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out. 324
Wa
rning and indi cator lamps in the instrument clusterOn-board computer and displays

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 28).Stowage areas
Loading guidelines
G
WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury,
particularly in the event of sudden braking or
a sudden change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running,
particularly if the vehicle is moving, exhaust
fumes could enter the passenger
compartment. There is a risk of poisoning.
Turn off the engine before opening the
tailgate. Never drive with the tailgate open.
The gross vehicle weight (GVW) is the vehicle
weight including fuel, vehicle tool kit, spare
wheel, installed accessories, vehicle
occupants and luggage/cargo.
The gross load limit and the gross vehicle
weight rating (GVWR) for your vehicle must never be exceeded. The gross load limit and
the GVWR are specified on the vehicle
identification plate on the B-pillar of the
driver's door (Y
page 415).
The load must also be distributed so that the
weight on each axle never exceeds the gross
axle weight rating (GAWR) for the front and
rear axles. The specifications for GVWR and
GAWR are on the vehicle identification plate
on the B-pillar of the driver's door
(Y page 415).
Observe the notes on the loading the vehicle
(Y page 415).
The handling characteristics of a laden
vehicle are dependent on the distribution of
the load within the vehicle. For this reason,
you should observe the following notes when
transporting a load:
R Never exceed the maximum permissible
gross vehicle weight or the gross axle
weight rating of the vehicle (including
occupants).
R The cargo compartment is the preferred
place to carry objects.
R Position heavy loads as far forwards as
possible and as low down in the cargo
compartment as possible.
R The load must not protrude above the
upper edge of the seat backrests.
R Always place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
R Always place the load behind unoccupied
seats if possible.
R Use the cargo tie down rings and the parcel
nets to transport loads and luggage.
R Use cargo tie-down rings and fastening
materials appropriate for the weight and
size of the load.
R Hook in the cargo net when loading.
R Secure the load with sufficiently strong and
wear-resistant tie-downs. Pad sharp edges
for protection. 340
Stowage areasStowage and features

R
Always stow objects so that they cannot be
thrown around in such situations.
R Always make sure that objects do not
protrude from stowage spaces, parcel nets
or stowage nets.
R Close the lockable stowage spaces while
driving.
R Stow and secure objects that are heavy,
hard, pointy, sharp-edged, fragile or too
large in the cargo compartment.
! Only use the cup holders for containers of
the right size and which have lids. The
drinks could otherwise spill.
The stowage compartments in the doors
provide space for bottles with a capacity of
up to 34 fl. oz. (1.0 l).
The bottles are not secured or prevented from
tipping over. Therefore, do not place any open
drink containers in the stowage
compartments.
Cup holder in the front-compartment
center console :
Cup holder
; Cover
X To open: slide cover ;to its foremost
position.
X To close: pull cover ;back as far as it will
go.
You can remove the cup holder's rubber mat
for cleaning. Clean with clear, lukewarm
water only. Temperature-controlled cup holder in
the front-compartment center console
:
Cup holder
; Residual heat indicator lamp
= Switch
The temperature-controlled cup holder can
be used to keep cold drinks cool and warm
drinks warm.
X Turn the SmartKey to position 2in the
ignition lock.
X To switch on the cooling function: press
and hold button =until the blue indicator
lamp on the button lights up.
X To switch on the heating function: press
and hold button =until the red indicator
lamp on the button lights up.
X To switch off the function: press and hold
button =until the indicator lamp on the
button goes out.
When the heating function is used, the metal
insert of the cup holder is heated. Once a
certain temperature is reached, residual heat
indicator lamp ;lights up. This means that
the metal insert of the cup holder is hot. For
this reason, you must not reach into the cup
holder metal insert.
Do not use hard or sharp objects to clean the
cup holder. Use only a soft cloth to clean it.
Cup holder in the rear seat armrest !
Do not sit on or support your body weight
on the rear seat armrest when it is folded
down, as you could otherwise damage it. Features
349Stowage an d features Z

If you own multiple Mercedes-Benz
vehicles with mbrace and activated mbrace
accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will
be sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote
unlocking may be delayed by 15 to 60
minutes. After 30 days, the vehicle can no
longer be opened remotely.
X Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center at 1-800-FOR-
MERCedes (1-800-367-6372) or
1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
USA only: alternatively, the vehicle can be
opened via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i Vehicle remote opening is only possible if
the corresponding mobile phone network
is accessible. Vehicle remote closing The remote closing feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, the remote closing
may be delayed by 15 to 60 minutes. After
30 days the vehicle can no longer be closed
remotely.
X
Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center at 1-800-FOR-
MERCedes (1-800-367-6372) or
1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the Doors Doors
Locked Remotely
Locked Remotely message appears in the
multifunction display.
USA only: alternatively, the vehicle can be
locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible. Features
361Stowage and features Z

Garage door remote control
Ais not
included with the integrated garage door
opener.
X Turn the SmartKey to position 2in the
ignition lock (Y page 167).
X Select one of buttons ;to? to use to
control the garage door drive.
X To start programing mode: press and
hold one of buttons ;to? of the
integrated garage door opener.
The garage door opener is now in
programing mode. After a short time,
indicator lamp :lights up yellow.
Indicator lamp :lights up yellow as soon
as button ;,=or? is programed for the
first time. If the selected button has already
been programed, indicator lamp :will
only light up yellow after ten seconds have
elapsed.
X Release button ;,=or?. Indicator
lamp :flashes yellow.
X To program the remote control: point
garage door remote control Atowards
buttons ;to? on the rear-view mirror at
a distance of 2 to 8 inches (5 to 20 cm).
X Press and hold button Bon remote control
A until indicator lamp :lights up green.
When indicator lamp :lights up green:
programing is finished.
When indicator lamp :flashes green:
programing was successful. The next step
is to synchronize the rolling code.
X Release button Bon remote control Afor
the garage door drive system.
If indicator lamp :lights up red: repeat
the programing procedure for the
corresponding button on the rear-view
mirror. When doing so, vary the distance
between remote control Aand the rear-
view mirror.
The required distance between remote
control Aand the integrated garage door
opener depends on the garage door drive
system. Several attempts might be necessary. You should test every position
for at least 25 seconds before trying
another position.
Synchronizing the rolling code
Pay attention to the "Important safety notes"
(Y page 364).
If the garage door system uses a rolling code,
you will also have to synchronize the garage
door system with the integrated garage door
opener in the rear-view mirror. To do this you
will need to use the programing button on the
door drive control panel. The programing
button may be placed at different locations
depending on the manufacturer. It is usually
located on the door drive unit on the garage
ceiling.
Familiarize yourself with the garage door
drive operating instructions, e.g. under
"Programing of additional remote controls",
before carrying out the following steps.
Your vehicle must be within reach of the
garage door or exterior gate drive. Make sure
that neither your vehicle nor any persons/
objects are present within the sweep of the
door or gate.
X Turn the SmartKey to position 2in the
ignition lock (Y page 167).
X Get out of the vehicle.
X Press the programing button on the door
drive unit.
Usually, you now have 30 seconds to
initiate the next step.
X Get into the vehicle.
X Press previously programed button ;,=
or ? of the integrated garage door opener
until the door closes.
The rolling code synchronization is then
complete.
Notes on programing the remote control
Canadian radio frequency laws require a
"break" (or interruption) of the transmission
signals after broadcasting for a few seconds.
Therefore, these signals may not last long
enough for the integrated garage door Features
365Stowage and featu res Z

Opening/closing the garage door
After it has been programed, the integrated
garage door opener performs the function of
the garage door system remote control.
Please also read the operating instructions
for the garage door system.
X Turn the SmartKey to position 2in the
ignition lock (Y page 167).
X Press button ;,=or? which you have
programed to operate the garage door.
Garage door system with a fixed code:
indicator lamp :lights up green.
Garage door system with a rolling code:
indicator lamp :flashes green.
The transmitter will transmit a signal as long
as the button is pressed. The transmission is
halted after a maximum of ten seconds and
indicator lamp :lights up yellow. Press
button ;,=or? again if necessary.
Clearing the memory Make sure that you clear the memory of the
integrated garage door opener before selling
the vehicle.
X Turn the SmartKey to position 2in the
ignition lock (Y page 167).
X Press and hold buttons ;and ?.
The indicator lamp initially lights up yellow
and then green.
X Release buttons ;and ?.
The memory of the integrated garage door
opener in the rear-view mirror is cleared. Floormats
G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
Floormat on the driver's side (example)
X
Driver's seat/front-passenger seat:
slide the respective seat back.
X Rear seats: slide the respective seat
forwards.
X To install: place the floormat in the
footwell.
X Press studs :onto retainers ;.
X To remove: pull the floormat from
retainers ;.
X Remove the floormat. Infrared reflective windshield
The infrared reflecting glass prevents the
vehicle interior from becoming too hot. It also
blocks radio waves up into the gigahertz
range. Features
367Stowage and features Z

is in transmission position
N, otherwise the
vehicle could be damaged.
R Vehicles with a SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door or front-passenger door when the
engine is switched off. Otherwise, the
automatic transmission selects park
position Pautomatically and locks the
wheels. You can prevent this by shifting
the automatic transmission to N
beforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:
X Make sure the vehicle is stationary and the
ignition is switched off.
X Turn the SmartKey to position
2(Y page 167) in the ignition lock.
Use the SmartKey instead of the Start/
Stop button on vehicles with KEYLESS-GO.
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the
SmartKey in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield. Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all
countries concerned.
X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlets.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components.
Components damaged in this way may fail
unexpectedly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced
immediately.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle. Care
377Maintenance and care Z

B
Jack
C Wheel bolts
D Towing eye
X Lift the cargo compartment floor up
(Y page 347). Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
R MOExtended tires (tires with run-flat
properties) (Y page 387)
Vehicle preparation is not necessary on
vehicles with MOExtended tires.
R a TIREFIT kit (Y page 386)
R an emergency spare wheel (only for certain
countries) (Y page 439)
Information on changing/mounting a wheel
(Y page 427).
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 188).
X If possible, bring the front wheels into the
straight-ahead position.
X Vehicles with the ON&OFFROAD
package: make sure that highway level is
selected (Y page 212).
X Vehicles with the ON&OFFROAD
package: make sure that highway level is
selected (Y page 212).
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed. X
Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 167).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door.
X Unload heavy luggage.
i Only operate the tire inflation compressor
using a 12 V socket, even if the ignition is
turned off (Y page 352).
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the
on-board voltage is too low, the power to
the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine. MOExtended tires (tires with run-flat
properties)
General notes With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking
next to the tire size designation, the load-
bearing capacity and the speed index
(Y page 421).
MOExtended tires may only be used in
conjunction with an active tire pressure loss
warning system or with an active tire pressure
monitor. Flat tire
387Breakdown assistance