Downloading destinations in COMAND
Destination Download gives you access to a
database with over ten million points of
interest (POIs) which can be downloaded onto
the navigation system of your vehicle. If you
know the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
You are prompted to confirm route guidance
to the address entered.
i Information on the components and
operating principles of the COMAND
system can be found in the separate
COMAND operating instructions.
X Select Yes
Yes with the 0059or0065 button
on COMAND.
X Confirm with the 008Bbutton on COMAND.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Search & Send "Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
X Contact the following service hotlines: R
USA: Response Center at
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X Return to your vehicle at the time arranged
with the Response Center.
X Press the release button on the door handle
of the rear door for at least 20 seconds until
the indicator lamp in the SOS button
(Y page 268) flashes.
The Connecting Call
Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can be opened via
the Internet in the "Owner's Online" section
using your identification number and
password 3
.
i Vehicle remote opening is only possible if
the corresponding mobile phone network
is accessible.
The SOS button flashes and the
Connecting Connecting Call
Callmessage appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If the lock cylinder on the rear door is
pressed for longer than 20 seconds before
receiving authorization for remote
unlocking from the Response center, you
must wait 15 minutes before you can press
the lock cylinder on the rear door again.
Vehicle remote closing The remote closing feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby. The vehicle can then be
locked by the Mercedes-Benz Customer
Assistance Center.
The vehicle can be remotely locked within
four days of the ignition being turned off.
X
Contact the following service hotlines:
3 USA only. Features
271Stowage and fea tures Z
The vehicle data can now be sent to the
Customer Assistance center.
X Press OK
OK to confirm the message.
The voice connection with the Customer
Assistance center is terminated.
The Vehicle Diagnosis: Vehicle Diagnosis:
Transferring data...
Transferring data... message
appears.
The vehicle data is sent to the Customer
Assistance center.
Depending on what the customer service
representative agreed with you, the voice
connection is re-established after the transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by e-mail or phone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistance center. If a service is overdue,
the COMAND display shows a message
about various special offers at your
workshop.
R monthly status information e-mail on oil
level, air pressure, maintenance, brakes,
etc. If applicable, you will receive
information on special offers in the e-mail.
USA only: this information can also be
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 25).
Information on Roadside Assistance
(Y page 22).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a
customer service representative or via the mbrace portal on the Internet. Each route can
include up to 20 way points. When a route has
been received by the navigation system, the
'Route name' has been saved to
'Route name' has been saved to
memory card. Do you want to start memory card. Do you want to start
route guidance? route guidance? message appears on the
COMAND display. The route is saved to the
SD memory card.
X To start route guidance: selectYes Yes.
An overview of the route is shown in the
display.
i If you select No
No, the saved route can be
called up later in the navigation menu.
X Select Start
Start.
Route guidance is started.
i Downloaded and saved data can be called
up again in COMAND. Further information
can be found in the "COMAND", "Online
and Internet services" and "Download
destination/route" sections.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle. If this
selected speed is exceeded by the vehicle, a
message will be sent to the Customer
Assistance center. The Customer Assistance
center then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated
call.
The data which is sent to the Customer
Assistance center contains the following
information:
R the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was
exceeded Features
273Stowage and features Z
disconnected at a qualified specialist
workshop. You can also charge the battery
with a charger recommended by Mercedes-
Benz. Contact a qualified specialist workshop
for further information.
Explosive gases are created during charging
and jump-starting.
For safety reasons, Mercedes-Benz
recommends that you only use batteries
which have been tested and approved for
your vehicle by Mercedes-Benz. These
batteries provide increased impact
protection to prevent vehicle occupants from
suffering acid burns should the battery be
damaged in the event of an accident.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly
for short trips or if you leave it standing idle
for a lengthy period. Consult a qualified
specialist workshop if you wish to leave your
vehicle parked for a long period of time.
i Remove the SmartKey if you park the
vehicle and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power.
i If the power supply has been interrupted,
e.g. due to a discharged battery, you will
have to:
R set the clock. Information on setting the
clock can be found in the separate
operating instructions.
On vehicles with COMAND and a
navigation system, the clock is set
automatically.
R reset the head restraints on the front
seats (Y page 87)
R reset the function for folding the exterior
mirrors in/out automatically, by folding
the mirrors out once (Y page 93). Charging the battery
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention. G
WARNING
A discharged battery can freeze at
temperatures below freezing point. When
jump-starting the vehicle or charging the
battery, gases can escape from the battery.
There is a risk of an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
! Only charge the battery using the jump-
starting connection point.
! Only use battery chargers with a
maximum charging voltage of 14.8 V.
! Only charge the installed battery with a
battery charger which has been tested and
approved by Mercedes-Benz. These battery
chargers allow the battery to be charged
while still installed in the vehicle.
A battery charger unit specially adapted for
Mercedes-Benz vehicles and tested and
approved by Mercedes-Benz is available as an
accessory. Contact an authorized Mercedes-
Benz Center for information and availability.
Charge the battery in accordance with the
operating instructions for the battery
charger. Battery (vehicle)
301Breakdown assistance Z