Problem Possible causes/consequences and
M
MSolutions You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 360).
or
X Jump-start the vehicle (Y page 362).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. The vehicle is locked.
X
Unlock the vehicle and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the vehicle. Always keep the SmartKey out of
reach of children.
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
Ideally, place luggage or loads in the trunk/
cargo compartment. Observe the loading
guidelines (Y page 298). Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. If the vehicle has
been locked with the SmartKey or with
KEYLESS-GO, opening a door from the inside 88
DoorsOpening and closing
ProCarManuals.com
X
Insert the mechanical key into the trunk lid
lock as far as it will go.
X Turn the mechanical key clockwise from
position 1to position 2.
X Remove the mechanical key.
X Insert the mechanical key into the
SmartKey. Unlocking the trunk (Sedan)
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
If the trunk cannot be unlocked with the
SmartKey or KEYLESS-GO, use the
mechanical key.
If you use the mechanical key to unlock and
open the trunk lid, the anti-theft alarm system
will be triggered (Y page 78).
X Take the mechanical key out of the
SmartKey (Y page 84).
X Insert the mechanical key into the trunk lid
lock as far as it will go. 1
Neutral position.
2 To unlock
X Turn the mechanical key counter-clockwise
from position 1as far as it will go to
position 2.
The trunk is unlocked.
X Turn the mechanical key back to position
1 and remove it.
X Insert the mechanical key into the
SmartKey. i
When you lock the vehicle (Y page 90),
the trunk is also locked. Trunk emergency release (Sedan)
You can open the trunk lid from inside the
vehicle with the emergency release button. X
Press emergency release button :briefly.
The trunk lid unlocks and opens.
The trunk lid can be unlocked and opened
with the trunk lid emergency release when
the vehicle is stationary or while driving.
The trunk lid emergency release does not
open the trunk lid if the battery is
disconnected or discharged.
Trunk lid emergency release light:
R emergency release button :flashes for
30 minutes after the trunk lid is opened.
R emergency release button :flashes for
60 minutes after the trunk lid is closed. Tailgate emergency release (Wagon)
General notes !
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Opening dimensions of the trunk lid/
tailgate (Y page 426). Trunk/cargo compartment
97Opening and closing Z
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i
If the battery voltage is too low, the seat
heating may switch off. Seats
117Seats, steering wheel and mirrors Z
ProCarManuals.com
Problems with the seat heating
Problem Possible causes/consequences and
M
MSolutions The seat heating has
switched off
prematurely or cannot
be switched on. The on-board voltage is too low because too many electrical
consumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating will
switch back on automatically. Switching the seat ventilation on/off
Activating/deactivating Driver's and front-passenger seat
The three blue indicator lamps in the buttons
indicate the ventilation level you have
selected.
X Turn the SmartKey to position 1or 2in the
ignition lock (Y page 159).
X To switch on: press button:repeatedly
until the desired ventilation level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
ventilation may switch off.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" feature (Y page 99). The seat
ventilation of the driver's seat
automatically switches to the highest level. 118
SeatsSeats, steering wheel and mirrors
ProCarManuals.com
Problems with the seat ventilation
Problem Possible causes/consequences and
M
MSolutions The seat ventilation has
switched off
prematurely or cannot
be switched on. The on-board voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat ventilation will
switch back on automatically. Steering wheel
Important safety notes
G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before starting the engine. G
WARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. Adjusting the steering wheel
:
To adjust the steering wheel height
; To adjust the steering wheel position
(fore-and-aft adjustment)
i Further related subjects:
R EASY-ENTRY/EXIT feature
(Y page 121)
R Storing settings (Y page 125) Steering wheel
119Seats, steering wheel and mirrors Z
ProCarManuals.com
Problems with the steering wheel heating
Problem Possible causes/consequences and
M
MSolutions The steering wheel
heating has switched
off prematurely or
cannot be switched on. The on-board voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the steering wheel
heating will switch back on automatically. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is
making adjustments, make sure that no one
has any body parts in the sweep of the
steering wheel.
If somebody becomes trapped:
R press one of the memory function position
buttons, or
R move the switch for steering wheel
adjustment in the opposite direction to that
in which the steering wheel is moving.
The adjustment process is stopped. G
WARNING
If children activate the EASY-ENTRY/EXIT
feature, they can become trapped,
particularly when unattended. There is a risk
of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board
computer (Y page 252).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active The steering wheel swings upwards when
you:
R
remove the SmartKey from the ignition lock
R with KEYLESS-GO: open the driver's door;
KEYLESS-GO must be in position 1
R with the SmartKey: open the driver's
door; the SmartKey must be in position 0
or 1in the ignition lock (Y page 159)
i The steering wheel only moves upwards if
it has not already reached the upper end
stop. Steering wheel
121Seats, steering wheel and mirrors Z
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X
Turn the SmartKey to position 1or 2in the
ignition lock (Y page 159).
X Press button :for the left-hand exterior
mirror or button ;for the right-hand
exterior mirror.
The indicator lamp in the corresponding
button lights up in red.
The indicator lamp goes out again after
some time. You can adjust the selected
mirror using adjustment button =as long
as the indicator lamp is lit.
X Press adjustment button =up, down, or
to the left or right until you have adjusted
the exterior mirror to the correct position.
You should have a good overview of traffic
conditions.
The convex exterior mirrors provide a larger
field of vision.
After the engine has been started, the
exterior mirrors are automatically heated if
the rear window defroster is switched on and
the outside temperature is low. Heating takes
a maximum of 10 minutes.
i You can also heat up the exterior mirrors
manually by switching on the rear window
defroster. Folding the exterior mirrors in or out
electrically X
Turn the SmartKey to position 1or 2in the
ignition lock (Y page 159).
X Briefly press button :.
Both exterior mirrors fold in or out.
i Make sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate.
i If you are driving faster than 30 mph
(47 km/h), you can no longer fold in the
exterior mirrors.
Setting the exterior mirrors If the battery has been disconnected or
completely discharged, the exterior mirrors
must be reset. The exterior mirrors will
otherwise not fold in when you select the
"Fold in mirrors when locking" function in the
on-board computer. (Y
page 252)
X Turn the SmartKey to position 1in the
ignition lock (Y page 159).
X Briefly press button :.
Folding the exterior mirrors in or out
automatically If the "Fold in mirrors when locking" function
is activated in the on-board computer
(Y
page 252): Mirrors
123Seats, steering wheel and mirrors Z
ProCarManuals.com
take precedence over the daytime running
lamps.
Low-beam headlamps G
WARNING
When the light switch is set to Ã, the low-
beam headlamps may not be switched on
automatically if there is fog, snow or other
causes of poor visibility due to the weather
conditions such as spray. There is a risk of an
accident.
In such situations, turn the light switch to
L. 1W
Left-hand standing lamps
2X Right-hand standing lamps
3T Parking lamps, license plate and
instrument cluster lighting
4Ã Automatic headlamp mode,
controlled by the light sensor
5L Low-beam/high-beam headlamps
BR Rear fog lamp
Even if the light sensor does not detect that
it is dark, the parking lamps and low-beam
headlamps switch on when the ignition is
switched on and the light switch is set to the
L position. This is a particularly useful
function in the event of rain and fog.
X To switch on the low-beam headlamps:
turn the SmartKey in the ignition lock to
position 2or start the engine.
X Turn the light switch to L.
The green Lindicator lamp in the
instrument cluster lights up. Rear fog lamp
1W
Left-hand standing lamps
2X Right-hand standing lamps
3T Parking lamps, license plate and
instrument cluster lighting
4Ã Automatic headlamp mode,
controlled by the light sensor
5L Low-beam/high-beam headlamps
BR Rear fog lamp
The rear fog lamp improves visibility of your
vehicle for the traffic behind in the event of
thick fog. Please take note of the country-
specific regulations for the use of rear fog
lamps.
X To switch on the rear fog lamps: turn the
SmartKey in the ignition lock to position 2
or start the engine.
X Turn the light switch to LorÃ.
X Press the Rbutton.
The yellow Rindicator lamp in the
instrument cluster lights up.
X To switch off the rear fog lamp: press the
R button.
The yellow Rindicator lamp in the
instrument cluster goes out.
Parking lamps
! If the battery has been excessively
discharged, the parking lamps or standing
lamps are automatically switched off to
enable the next engine start. Always park
your vehicle safely and sufficiently lit
according to legal standards. Avoid the
continuous use of the Tparking lamps 130
Exterior lightingLights and
windshield wipers
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