2014 MERCEDES-BENZ E-Class COUPE tow

Problems with the transmission
Problem Possible causes/consequences and
0001 Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! If the parking brake is being tested on a
brake dynamometer, the ignition must be
switched off (SmartKey or Start/Stop
button in position 0or 1), as ESP ®
will
otherwise automatically intervene. The
brake system could otherwise be damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. Refueling
179Driving and parking
Z

!
Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R the transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the curb. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to
neutral position Nwhen you switch off the
engine. The vehicle may roll away. There is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle from rolling away by applying the
parking brake.
Vehicles with automatic transmission X
Apply the parking brake firmly.
X Shift the transmission to position P.
Using the SmartKey
X Turn the SmartKey to position 0in the
ignition lock and remove it.
The immobilizer is activated.
i The SmartKey can only be removed if the
transmission is in position P.
Using KEYLESS-GO
X Press the Start/Stop button (Y page 165).
The engine stops and all the indicator
lamps in the instrument cluster go out.
i When the driver's door is closed, this
corresponds to key position 1. When the
driver's door is open, this corresponds to
key position 0:"key removed". If you try to switch off the engine when the
transmission is not in position
P, a message
appears in the multifunctio ndisplay. Asignal
sounds. Parking brake
G
WARNING
If you must brake the vehicle with the parking
brake, the braking distanc eis considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. If you brake the vehicle with the parking
brake, the brake lamps will not light up. Parking
183Driving and parking Z

!
Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately, but
drive on for a short while.T his allows the
airflow to cool the brakes more quickly.
Wet roads If you have driven for a long time in heavy rain
without braking, there may be a delayed
reaction from the brakes when braking for the
first time. This may also occur after the
vehicle has been washed or driven through
deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the
vehicle washed, brake firmly while paying
attention to the traffic conditions. This will
warm up the brake discs, thereby drying them
more quickly and protecting them against
corrosion.
Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance.
R Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
Servicing the brakes !
If the red brake warning lamp lights up in
the instrumentc luster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low. Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at a qualified specialist workshop.
! Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, you could
damage the drive train or the brake system.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition must be switched off
(SmartKey in position 0or 1in the ignition
lock or Start/Stop button in position 0or
1) while the parking brake is being tested
on a brake dynamometer.
Braking maneuvers triggere dautomatically
by ESP ®
may seriously damage the brake
system.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition system must be switched
off (SmartKey in position 0or 1in the
ignition lock or Start/Stop button in
position 0or 1) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
the fron taxle raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
All checks and maintenance work on the
brake system must be carried ou tata
qualified specialist workshop. Consult a
qualified specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop. Driving tips
187Driving and parking Z

When you activate cruise control, the stored
speed is shown in the multifunction display
for five seconds.
Activation conditions
To activate cruise control, all of the following
activation conditions must be fulfilled:
R
the parking brake must be released.
R you are driving faster than 20 mph
(30 km/h).
R ESP ®
must be active, but not intervening.
R the transmission must be in position D.
Storing and maintaining the current
speed You can accept the curren
tspeed if you are
driving faster than 20 mph (30 km/h).
X Accelerate the vehicle to the desired
speed.
X Briefly press the cruise control lever
up 0002 or down 0003.
X Remove your foot from the accelerator
pedal.
Cruise control is activated. The vehicle
automatically maintains the stored speed.
i Cruise control may be unable to maintain
the stored speed on uphill gradients. The
stored speed is resumed when the gradient
evens out. Cruise contro lmaintains the
stored speed on downhill gradients by
automatically applying the brakes. Storing the curren
tspee dorc alling up
the last stored speed G
WARNING
If you call up the stored speed and it is lower
than the current speed, the vehicle
decelerates. If you do not know the stored
speed, the vehicle could decelerate
unexpectedly. There is a risk of an accident.
Pay attention to the road and traffic
conditions before calling up the stored speed.
If you do not know the stored speed, store the
desired speed again. X
Briefly pull the cruise control leve rtowards
you 0002.
X Remove your foot from the accelerator
pedal.
The first time cruise control is activated, it
stores the current speed or regulates the
speed of the vehicle to the previously
stored speed.
Setting aspeed 190
Driving systemsDriving and parking

DISTRONIC PLU
Soperates in range between
0 mph (0 km/h) and 120 mph (200 km/h).
Do not use DISTRONIC PLUS while driving on
roads with steep gradients.
As DISTRONIC PLUS transmits radar waves,
it can resemble the radar detectors of the
responsible authorities. You can refer to the
relevant chapter in the Operator's Manual if
questions are asked about this.
i USA only: This device has been approved
by the FCC as a "Vehicular Radar System".
The radar senso ris intended for use in an
automotive radar system only. Removal,
tampering, or altering of the device will void
any warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
i Canada only: This device complies with
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Removal, tampering, or altering of the
device will void any warranties, and is not
permitted. Do not tamper with, alter, or use
in any non-approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
Important safety notes G
WARNING
DISTRONIC PLUS does not react to:
R people or animals
R stationary obstacles on the road, e.g.
stopped or parked vehicles
R oncoming and crossing traffic As a result, DISTRONIC PLUS may neither give
warnings nor intervene in such situations.
There is a risk of an accident.
Always pay careful attention to the traffic
situation and be ready to brake. G
WARNING
DISTRONIC PLUS cannot always clearly
identify other road users and complex traffic
situations.
In such cases, DISTRONIC PLUS may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
R accelerate unexpectedly
There is a risk of an accident.
Continue to drive carefully and be ready to
brake, in particular when warned to do so by
DISTRONIC PLUS. G
WARNING
DISTRONIC PLUS brakes your vehicle with up
to 50% of the maximum possible deceleration.
If this braking force is insufficient, DISTRONIC
PLUS warns you visually and audibly. There is
a risk of an accident.
In such cases, apply the brakes yourselfa nd
try to take evasive action.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or othe rsimilar situations:
R when towing the vehicle
R in the car wash
If you fail to adapt your driving style,
DISTRONIC PLUS can neither reduce the risk
of accident nor override the laws of physics.
DISTRONIC PLUS cannot tak einto account
the road, traffic and weather conditions.
DISTRONIC PLUS is only an aid. You are
responsible for the distance to the vehicle in 192
Driving systemsDriving an
d parking

Activating
X
Briefly pull the cruise control leve rtowards
you 0003or press it up 0002or down 0023.
DISTRONIC PLUS is selected.
X Press the cruise control lever repeatedly
up 0002 or down 0023until the desired speed
is set.
X Remove your foot from the accelerator
pedal.
Your vehicle adapts its speed to that of the
vehicle in front, but only up to the desired
stored speed.
i If you do not fully release the accelerator
pedal, the DISTRONIC PLUS Passive message appears in the multifunction
display
.The set distance to a slower-
moving vehicle in front will then not be
maintained. You will be driving at the speed
you determine by the position of the
accelerator pedal.
You can also activate DISTRONIC PLUS when
stationary. The lowest speed that can be set
is 18 mph (30 km/h).
X Briefly pull the cruise control lever towards
you 0003or press it up 0002or down 0023.
DISTRONIC PLUS is selected.
Activating at the current speed/last
stored speed G
WARNING
If you call up the stored speed and it differs
from the current speed, the vehicle
accelerates or decelerates. If you do not know
the stored speed, the vehicle could accelerate or brake unexpectedly. There is a risk of an
accident.
Pay attention to the road and traffic
conditions before calling up the stored speed.
If you do not know the stored speed, store the
desired speed again. X
Briefly pull the cruise control lever towards
you 0002.
X Remove your foot from the accelerator
pedal.
DISTRONIC PLUS is activated. The first
time it is activated, the current speed is
stored. Otherwise, it sets the vehicle cruise
speed to the previously stored value.
Driving with DISTRONIC PLUS Pulling away and driving194
Driving systemsDriving and parking

X
If you want to pull away with
DISTRONIC PLUS: remove your foot from
the brake pedal.
X Briefly pull the cruise control leve rtowards
you 0002.
or
X Accelerate briefly.
Your vehicle pulls away and adapts its
speed to that of the vehicle in front.
If no vehicle is detected in front, your
vehicle accelerates to the set speed.
i The vehicle can also pull away when it is
facing an unidentified obstacle or is driving
on a different line from another vehicle. The
vehicle then brakes automatically. There is
a risk of an accident. Be ready to brake at
all times.
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control.
If DISTRONIC PLUS detects that the vehicle
in front has slowed down, it brakes your
vehicle. In this way, the distance you have
selected is maintained.
If DISTRONIC PLUS detects a faster-moving
vehicle in front, it increases the driving speed.
However, the vehicle is only accelerated up
to the speed you have stored.
Selecting the drive program
DISTRONIC Plus supports a sporty driving
style when you have selected the Sdriving
program (Y page 175). Acceleration behind
the vehicle in front or to the set speed is then
noticeably more dynamic. If you have
selected the Edriving program, the vehicle
accelerates more gently. This setting is
recommended in stop-and-start traffic. Changing lanes
If you change to the passing lane, DISTRONIC
PLUS supports you when:
R you are driving faster than 45 mph
(70 km/h)
R DISTRONIC PLUS is maintaining the
distance to a vehicle in front
R you switch on the appropriate turn signal
R DISTRONIC PLUS does not detect a danger
of collision
If these conditions are fulfilled, your vehicle
is accelerated. Acceleration will be
interrupted if changing lanes takes too long
or if the distance between your vehicle and
the vehicle in front becomes too small.
i When changing lanes, DISTRONIC PLUS
monitors the left lane on left-hand drive
vehicles and the right lane on right-hand
drive vehicles.
Stopping G
WARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:
R there is a malfunction in the system or in
the voltage supply.
R DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a
vehicle occupant or from outside the
vehicle.
R the electrical system in the engine
compartment, the battery or the fuses have
been tampered with.
R the battery is disconnected.
R the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
Deactivating DISTRONIC PLUS
(Y page 198). Driving systems
195Driving and parking Z

i
You will see the stored speed for about
five seconds when you activate DISTRONIC
PLUS.
Deactivating DISTRONIC PLUS There are several ways to deactivate
DISTRONIC PLUS:
X Briefly press the cruise control lever
forwards 0002.
or
X Brake, unless the vehicle is stationary.
When you deactivate DISTRONIC PLUS, you
will see the DISTRONIC PLUS Off message
in the multifunction display for approximately
five seconds.
i The last speed stored remain sstored until
you switch off the engine.
i DISTRONIC PLU Sis not deactivated if you
depress the accelerator pedal.
DISTRONIC PLUS is automatically
deactivated if:
R you engage the parking brake
R ESP ®
intervenes or you deactivate ESP ®
R the transmission is in the P,Ror Nposition
R you pull the cruise control lever towards
you in order to pull awaya nd the front-
passenge rdoor is open
R the vehicle has skidded
R you activate Active Parking Assist
If DISTRONIC PLUS is deactivated, you will
hear a warning tone. You will see the
DISTRONIC PLUS Off message in themultifunction display for approximately five
seconds.
Tips for driving with DISTRONIC PLUS General notes
Pay particular attention in the following traffic
situations:
R
Cornering, going into and coming out of a
bend
R Vehicles traveling on a different line
R Other vehicles changing lanes
R Narrow vehicles
R Obstructions and stationary vehicles
R Crossing vehicles
In such situations, brake if necessary.
DISTRONIC PLUS is then deactivated.
Cornering, going into and coming out of a
bend The ability of DISTRONIC PLUS to detect
vehicles when cornering is limited. Your
vehicle may brake unexpectedly or late.
Vehicles traveling on
adifferent line 198
Driving systemsDriving and parking