2014 MERCEDES-BENZ E-Class COUPE Smartkey

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 25).Panic alarm
X
To activate: press000Fbutton 0002for at
least one second.
An alarm sounds and the exterior lighting
flashes.
X To deactivate: press000Fbutton 0002
again.
or
X Insert the SmartKey into the ignition lock.
or
X Press the KEYLESS-GO Start/Stop button.
The KEYLESS-GO key must be in the
vehicle. Occupant safety
Important safety notes
G
WARNING
Modifications to the restraint systems could
result in them not functioning properly any
more. The restraint systems could then no
longer protect vehicle occupants as they are
designed to do and could fail in the even tof
an accident or activate unexpectedly, for
example. There is an increased risk of injury.
Never modify parts of the restraint systems.
Do no tattemp tto modify the wiring as well as
electronic components or their software.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz center.
USA only: for further information contact our
Customer Assistance Center at
1-800-FOR-MERCedes (1800-367-6372).
In this section, you will learn the most
important facts about the restraint system
components of the vehicle.
The restraint system consists of:
R Seat belts
R Child restraint systems
R LATCH-type (ISOFIX) child seat securing
system
Additional protection is provided by:
R SRS (Supplemental Restraint System)
R NECK-PRO head restraints
R PRE-SAFE ®
R Cabriolet: roll bar
R Air bag system components with:
-PASSENGER AIR BAG OFF indicator lamp
- Front-passenger seat with Occupant
Classification System (OCS)
Although the systems are independent, their
protective functions work in conjunction with
each other. Not all air bags are deployed in
an accident.
i For information on infants and children
traveling with you in the vehicle as well as 42
Occupant safetySafety

G
WARNING
If the red 001DSRS warning lamp in the
instrument cluster and the 0018001A
indicator lamp light up simultaneously, the
OCS is malfunctioning. The front passenger
front air bag will be deactivated in this case.
Have the system checked by qualified
technicians as soon as possible.C ontactan
authorized Mercedes-Ben zCenter.
Only have the seat repaired or replaced at an
authorized Mercedes-Benz Center.
In order to ensure proper operation of the air
bag system and OCS:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R When seated, a passenger should not
position him/herself in such a way as to
cause the passenger's weight to be lifted
from the seat cushion as this may result in
the OCS being unable to correctly
approximate the passenger's weight
category.
R Read and observe all warnings in this
chapter. If the SmartKey is removed from the ignition
lock or is in position 0,PASSENGER AIR BAG
OFF indicator lamp 0002does not light up.
The Occupant Classification System (OCS)
categorizes the occupant on the front-
passenge rseat using a weight sensor.
The front-passenger fron tair bag is
deactivated automatically for certain weight
categories. If the PASSENGER AIR BAG OFF indicator
lamp is lit, the passenger air bag is disabled.
The PASSENGER AI
RBAG OFF indicator lamp
shows you the current status.
The system does not deactivate:
R the side impact ai rbag
R the pelvis air bag
R the window curtain air bag (Coupe)
R the front-passenger head bag (Cabriolet)
R the Emergency Tensioning Devices
To be classified correctly, the fron tpassenger
must sit:
R with the seat belt fastened correctly
R in a positio nthat is as upright as possible
with their back against the seat backrest
R with their feet on the floor
The OCS weight sensor reading is affected if
the occupant's weight is transferred, e.g. by
leaning on the armrest.
If the front-passenger seat, the seat cover or
the seat cushion are damaged, have the
necessary repair work carried out at a
qualified specialist workshop.
For safety reasons, Mercedes-Benz
recommends that you only use seat
accessories that have been approved by
Mercedes-Benz.
Both the driver and the front passenger
should always observe the PASSENGER AIR
BAG OFF indicator lamp as an indication of
whether or not the front passenger is
positioned correctly. Observe also the air bag
display messages that can be displayed in the
instrument cluster (Y page 256).
If the driver's air bag deploys, this does not
mean that the front-passenger front air bag
will also deploy. 52
Occupant safetySafety

The OCS may have detected that the seat:
R is empty or occupied by the weight of a
typical child up to twelve months old,
seated in a child restraint system.
R is occupied by a small individual, such as a
young teenager or a small adult.
R is occupied by a child in a child restraint
system whose weight is greater than that
of a typical twelve month old child.
These are examples of when the OCS
deactivates the front-passenger fronta ir bag.
Deactivation takes place although the
collision fulfills the criteria for deploying the
driver's air bag.
For further information, see "Air bag display
messages" (Y page 256).
System self-test G
WARNING
If the 0018001Aindicator lamp does not
illuminate, the system is not functioning. You
must contact an authorized Mercedes-Benz
Center before seating any child on the front
passenger seat. G
WARNING
Objects betwee nthe seat surface and the
child restraint system could affect the
function of the OCS. This could result in the
front-passenger front air bag not functioning
as intended during an accident. This poses an
increased risk of injury or even fatal injury.
Do not place any objectsb etween the seat
surface and the child restraint system. Make
sure that the bottom and back of the child
restraint system make full contact with the
front-passenger seat cushion and backrest.
Always comply with the child restraint system
manufacturer's installation instructions. The PASSENGER AIR BAG OFF indicator lamp
lights up:
R
if you turn the SmartKey in the ignition lock
to position 1or 2
R if you press the KEYLESS-GO Start/Stop
button once or twice on vehicles with
KEYLESS-GO
R if an adult is seated properly on the front-
passenger seat and the OCS classifies the
occupant as an adult
The PASSENGER AIR BAG OFF indicator
lamp goes out again after approximately six
seconds.
If the seat is not occupied and the OCS
detects that the front-passenger seat is
empty, the PASSENGER AIR BAG OFF
indicator lamp will continue to light up. The
PASSENGER AIR BAG OFF indicator lamp
will not go out.
For more information about the OCS, see
"Problems with the Occupant Classification
System" (Y page 54). Occupant safety
53Safety Z

R
Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R When using a seat belt to secure infant
restraints, toddler restraints, or children in
booster seats, always follow the child seat
manufacturer's instructions.
Fastening seat belts G
WARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seat whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child. For additional information, see the
"Childrenint he vehicle" section.
Ac hild's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint. G
WARNING
Seat belt presenter 0002must be retracted
while the vehicle is in motion. Only when seat
belt presenter 0002is retracted can the seat
belt be properly positioned on the body and
protect the occupant as intended. Seat-belt extender (example: Coupe)
The seat-belt extender for the driver and front
passenger helps you fasten your seat belt.
Seat-belt extender
0002is extended when the
respective door is closed and the SmartKey
is turned to position 1or 2in the ignition lock. You can also extend seat-belt extender
0002by
using seat-belt extender button 0020in the
center console.
X Press seat-belt extender button 0020.
Seat-belt extender 0002extends.
Seat-belt extender 0002is retracted again if:
R the belt tongue is engaged in the seat belt
buckle.
R the belt tongue is not engaged in the seat
belt buckle within 60 seconds.
R the respective door is opened.
R the SmartKey is turned to position 0in the
ignition lock.
R you release the seat backrest and fold it
forwards.
R the front-passenger seat is unoccupied
after, approximately five seconds. Occupant safety
59Safety Z

If you press seat-bel
textender button 0020
afte rthis, seat-belt extender 0002will not
extend. Seat belt (example: Coupe)
X
Adjust the seat and move the backrest to
an almost vertical position (Y page 116).
X Pull the seat belt smoothly out of seat-belt
extender 0002.
X Without twisting it, guide the shoulder
section of the seat belt across the middle
of your shoulder and the lap section across
your pelvis.
X Engage belt tongue 0003in buckle 0023.
Seat-belt adjustment:ifn ecessary, the
driver's and front-passenger seat belts
automatically adjust to the upper body
(Y page 60).
X If necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body.
Information on releasing the seat belt with
release button 0022(Ypage 60).
Seat belt adjustment The seat-belt adjustment function adjusts the
driver's and front-passenger seat belt to the
upper body of the occupants. The belt strap is tightened slightly when:
R
you engage the belt tongue in the belt
buckle and you then turn the SmartKey to
position 2in the ignition lock.
R the SmartKey is in position 2in the ignition
lock and you then engage the belt tongue
in the buckle once the seat-belt extender
has retracted.
The seat-belt adjustment will apply a
retraction force if any slack is detected
between the occupant and the seat belt. Do
not hold on to the seat belt tightly while it is
adjusting. You can switch the seat-belt
adjustment on and off in the on-board
computer (Y page 246).
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. More
information about PRE-SAFE ®
can be found
under "PRE-SAFE ®
(preventative occupant
protection)" (Y page 56).
Releasing seat belts !
Make sure that the seat belt is fully rolled
up. Otherwise, the seat belt or belt tongue
will be trapped in the door or in the seat
mechanism. This could damage the door,
the door trim panel and the seat belt.
Damaged seat belts can no longer fulfill
their protective function and must be
replaced. Visit a qualified specialist
workshop. 60
Occupant safetySafety

loose in the even
tofanaccident, heavy
braking or a sudde nchange in direction. The
child restraint system could be thrown about,
striking vehicle occupants. There is an
increased risk of injury, possibly even fatal.
Always install child restraint systems
properly, even if they are not being used.
Make sure that you observe the child restraint
system manufacturer's installation
instructions. G
WARNING
Child restraint systems or their securing
systems which have been damaged or
subjected to a load in an accident can no
longer protect as intended. The child cannot
then be restrained in the event of an accident,
heavy braking or sudden changes of direction.
There is an increased risk of injury, possibly
even fatal.
Replace child restraint systems which have
been damaged or subjected to a load in an
accident as soon as possible. Have the
securing systems on the child restraint
system checked at a qualified specialist
workshop, before you install a child restraint
system again. G
WARNING
Infants and small children should never share
a seat belt with another occupant. In the event
of an accident, they could be crushed
between the occupant and seat belt.
Ac hild's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
Children that are too large for a child restraint
must travel in seats using normal seat belts.
Position the shoulder belt across the chest
and shoulder, not the face or neck.Ab ooster
seat may be necessary to achieve proper seat
belt positioning for children over 41 lbs
(18 kg) until they reach a height where alap/ shoulder belt fits properly without a booster
seat.
When the child restraint is no
tinuse, remove
it from the vehicle or secure it with the seat
belt to prevent the child restraint from
becoming a projectile in the event of an
accident. G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot.
Children may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. 64
Children in the vehicleSafety

When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
If children are travelin ginthe vehicle, they
could:
R open doors, thus endangering other people
or road users
R exit the vehicle and be caught by oncoming
traffic
R operate vehicle equipment and become
trapped
There is a risk of an accident and injury.
Always activate the child-proof locks and
override feature if children are traveling in the
vehicle. When leaving the vehicle, always take
the key with you and lock the vehicle. Never
leave children unattended in the vehicle.
You can activate the child-proof lock for the
rear side windows (Y page 68).
Override feature for the rear side
windows G
WARNING
When children ride on the vehicle's rear seats,
activate the override switch. Otherwise the
children could be injured, e.g. by trapping
themselves in the rear side window. X
To activate/deactivate: press button0003.
If indicator lamp 0002is lit, operation of the
rear side windows is disabled. Operation is
only possible using the switches in the
driver's door. If indicator lamp 0002is off,
operation is possible using the switches in
the rear compartment. Driving safety systems
Overview of driving safety systems
In this section, you will find information about
the following driving safety systems:
R ABS ( Anti-lock BrakingSystem)
(Y page 69)
R BAS ( Brake Assist System) (Y page 69)
R BAS PLUS (Brake AssistSystem PLUS) with
Cross-Traffic Assist (Y page 70)
R COLLISION PREVENTION ASSIST (distance
warning function and adaptive Brake
Assist) (Y page 71)
R ESP ®
(Electronic StabilityProgram)
(Y page 74)
R EBD ( Electronic Brake force Distribution)
(Y page 75)
R ADAPTIVE BRAKE (Y page 76)
R PRE-SAFE ®
Brake (Y page 76) Important safety notes
If you fail to adapt your driving style or
become distracted, the driving safety
systems can neither reduce the risk of 68
Driving safety systemsSafety

You can prevent the intervention of the PRE-
SAFE
®
Brake at any time by:
R depressing the accelerator pedal further.
R activating kickdown.
R releasing the brake pedal.
The braking action of PRE-SAFE ®
Brake is
ended automatically if:
R you maneuver to avoid the obstacle.
R there is no longer a risk of collision.
R there is no longer an obstacle detected in
front of your vehicle. STEER CONTROL
General information STEER CONTROL helps you by transmitting a
noticeable steering force to the steering
wheel in the direction required for vehicle
stabilization.
This steering assistance is provided in
particular if:
R both right wheels or both left wheels are on
a slippery road surface when you brake
heavily.
R the vehicle starts to skid.
Important safety notes i
Observe the "Importan tsafety notes"
sectio n(Ypage 68).
If ESP ®
is malfunctioning, you will not receive
steering support from STEER CONTROL.
Power steering will, however, continue to
function. Theft deterrent locking system
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey. X
To activate with the SmartKey: remove
the SmartKey from the ignition lock.
X To activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
X To deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle.
Anyone can start the engine if a valid
SmartKey has been left inside the vehicle.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Mercedes-Benz
Cente rorcall 1-800-FOR-MERCedes (in the
USA) or 1-800-387-0100 (in Canada). ATA (anti-theft alarm system)
X
To arm: lockthe vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp 0002flashes. The alarm
system is armed after approximately
15 seconds.
X To disarm: unlock the vehicle with the
SmartKey or KEYLESS-GO.
Av isual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the trunk lid
R the hood 78
Theft deterrent locking systemSafety