2014 MERCEDES-BENZ E-Class COUPE Smartkey

Problems with the rear window defroster
Problem Possible causes/consequences and
0001 Solutions
The rear window
defroster has
deactivated
prematurely or cannot
be activated. The battery has not been sufficiently charged.
X
Switch off any consumers that are not required, e.g. reading
lamps, interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window
defroster can be activated again. Activating/deactivating air-
recirculation mode
General notes You can deactivate the flow of fresh air if
unpleasant odors are enteringt
he vehicle
from outside. The air already inside the
vehicle will then be recirculated.
If you switch on air-recirculation mode, the
windows can fog up more quickly, in
particular at low temperatures. Only use air-
recirculation mode briefly to prevent the
windows from fogging up.
The operation of air-recirculation mode is the
same for all control panels.
Activating/deactivating X
Turn the SmartKey to position 2in the
ignition lock (Y page 165).
X To activate: press the0013button.
The indicator lamp above the 0013button
lights up.
i Dual-zone automatic climate control: air-
recirculation mode is automatically
activated at high outside temperatures.
3-zone automatic climate control: air-
recirculation mode is automatically
activated at high levels of pollution or at
high outside temperatures.
When air-recirculation mode is activated
automatically, the indicator lamp above the 0013
button does not light up. Outside air
is added after about 30 minutes.
X To deactivate: press the0013button.
The indicator lamp above the 0013button
goes out.
i Air-recirculation mode deactivates
automatically:
R after approximately five minutes at
outside temperatures below
approximately 41 ‡ (5 †)
R after approximately five minutes if
cooling with air dehumidification is
deactivated
R after approximately 30 minutes at
outside temperatures above
approximately 41 ‡(5†) if the "Cooling
with air dehumidification" function is
activated Activating/deactivating the residual
heat function
General notes The residual heat function is only available in
vehicles for Canada with automatic climate
control.
It is possible to make use of the residual heat
of the engine to continue heating the vehicle
for approximately 30 minutes after the engine
has been switched off. The heating time
depends on the temperature that has been
set.
Coupe: optimum operation of the residual
heat function is only achieved with the side158
Operating the climate control systemsClimate control

windows and panorama roof with power tilt/
sliding panel closed.
Cabriolet: optimum operatio nofthe residual
heat function is only achieved when the soft
top is closed.
Activating/deactivating X
Turn the SmartKey to position 0in the
ignition lock or remove it (Y page 165).
X To activate: press the0002button.
The indicator lamp above the 0002button
lights up.
i If the residual heat function is activated,
the windows may fog up on the inside.
i The blower will run at a low speed
regardless of the airflow setting.
i If you activate the residual heat function
at high temperatures, only the ventilation
will be activated. The blower runs at
medium speed.
X To deactivate: press the0002button.
The indicator lamp above the 0002button
goes out.
Residual heat is deactivated automatically:
R after approximately 30 minutes
R when the ignition is switched on
R if the battery voltage drops Setting the air vents
Important safety notes
G
WARNING
Very hot or very cold air can flow from the air
vents.T his could result in burns or frostbite in
the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air
outlets. If necessary, redirect the airflow to
another area of the vehicle interior. In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R
keep the air inlet between the windshield
and the hood free of blockages, such as ice,
snow or leaves.
R never cover the air vents or air intake grilles
in the vehicle interior. Setting the center air vents
0002
Center air vent, left
0003 Center air vent, right
0023 Center vent thumbwheel, right
0022 Center vent thumbwheel, left
X To open/close: turn thumbwheels 0023
and 0022up or down. Setting the side air vents
0002
Defroster vent
0003 Side air vent
0023 Control for side air vent Setting the air vents
159Climate control Z

G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train. Keyp
ositions
SmartKey 000F
To remove the SmartKey
(shif tthe transmission to position P)
0006 Power supply for some consumers, such
as the windshield wipers
0007 Ignition (power supply for all consumers)
and drive position
0008 To start the engine
i The SmartKey can be turned in the
ignition lock even if it is not the correct
SmartKey for the vehicle. The ignition is not
switched on. The engine cannot be started. KEYLESS-GO General notes
R
Do not store the KEYLESS-GO key together
with:
-electronic devices, e.g. a mobile phone
or another SmartKey
- metallic objects, e.g. coins or metal film
R Do not keep the KEYLESS-GO key in metal
objects, e.g. metal cases.
This can affect the functionality of
KEYLESS-GO.
Vehicles with KEYLESS-GO are equipped with
SmartKeys featuring the integrated KEYLESS-
GO function and a detachable Start/Stop
button.
The Start/Stop button must be inserted in the
ignition lock and the SmartKey must be in the
vehicle.
Pressing the Start/Stop button several times
in succession corresponds to the different
SmartKey positions in the ignition lock. This
is only the case if you are not depressing the
brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts
immediately.
The Start/Stop button can be removed from
the ignition lock. Then, you can insert the
SmartKey into the ignition lock.
i You do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. You should, however,
always take the SmartKey with you when
leaving the vehicle. As long as the
SmartKey is in the vehicle:
R the vehicle can be started using the
Start/Stop button and
R electrically powered equipment can be
operated. Driving
165Driving and parking Z

Key positions with KEYLESS-GO
As soo
nas the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. If an indicator lamp does not go out after
starting the engine or lights up while driving,
see (Y page 277).
X Insert Start/Stop button 0002into ignition
lock 0003.
i When you insert Start/Stop button 0002
into ignition lock 0003, the system needs
approximately two seconds recognition
time. You can then use Start/Stop
button 0002.
Activating power supply
X Position 0: if Start/Stop button 0002has not
yet been pressed, this corresponds to the
SmartKey being removed from the ignition.
X Position 1: press Start/Stop button 0002.
The power supply is switched on. You can
now activate the windshield wipers, for
example.
Switching on the ignition
X Position 2(ignition): press Start/Stop
button 0002twice.
The ignition is switched on.
i The ignition is switched off when:
R the driver's door is opened and
R you press Start/Stop button 0002once
when in this position. Start/Stop button
0023
USA only
0022 Canada only Starting the engine
Important safety notes G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the automatic transmission out of
parking position P.
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave 166
DrivingDriving and parking

the engine running in enclosed spaces
withou tsufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do no tdepress the accelerator pedal
when starting the engine.
General notes i
The catalytic converter is preheated for
up to 30 seconds after a cold start. The
sound of the engine may change during this
time.
Automatic transmission X
Shift the transmission to position P.
The transmission position display in the
multifunction display shows P.
i You can also start the engine when the
transmission is in position N.
Starting procedure with the SmartKey i
To start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/
Stop button out of the ignition lock.
X Turn the SmartKey to position 3in the
ignition lock (Y page 165)and release it as
soo nas the engine is running.
Using KEYLESS-GO to startt he enginei
The Start/Stop button can be used to
start the vehicle without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted in the ignition lock and the SmartKey must be in the
vehicle.
X Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 165).
The engine starts. Pulling away
Automatic transmission G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R, the vehicle could pull away suddenly .There
is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
! If a warning tone sounds and the
Release Park. Brake message appears
in the multifunction display, the parking
brake is still applied. Release the parking
brake.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor R.
X Release the parking brake (Y page 183).
X Release the brake pedal.
X Carefully depress the accelerator pedal.
i It is only possible to shift the transmission
from position Pto the desired position if
you depress the brake pedal. Only then is
the parking lock released. If you do not
depress the brake pedal, you can move the
DIRECT SELECT lever but the parking lock
remains engaged.
i The vehicle locks centrally once you have
pulled away.T he locking knobs in the doors
drop down.
You can open the doors from the inside at
any time. Driving
167Driving and parking Z

You can also deactivate the automatic
locking feature (Y
page 245).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Hill start assist Hill star
tassist helps you when pulling away
forwards or in reverse on an uphill gradient.
It holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and to depress it before the vehicle begins to
roll. G
WARNING
After a short time, hill start assist will no
longer brake your vehicle and it could roll
away. There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal.N ever
leave the vehicle when it is held by hill start
assist.
X Take your foot off the brake pedal.
The vehicle is then held for about a second.
X Pull away.
Hill start assist is not active if:
R you are pulling away on a level road or on
a downhill gradient.
R the transmission is in position N.
R the parking brake is applied.
R ESP ®
is malfunctioning. ECO start/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicle is
stopped under certain conditions.
The engine starts automatically when the
driver wants to pull away again. The ECO start/stop function thereby helps you to
reduce the fuel consumption and emissions
of your vehicle.
Important safety notes G
WARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes 0002
ECO start/stop display
If the 000C symbol is shown in green in the
multifunction display, the ECO start/stop
function switches the engine off
automatically if the vehicle stops moving.
Every time you switch on the engine using the
SmartKey or the Start/Stop button, the ECO
start/stop function is activated.
If the ECO start/stop function has been
manually deactivated (Y page 170) or a
malfunction has caused the system to be
deactivated, the 000Csymbol is not
displayed.
For further information on automatic engine
switch-off (Y page 169) and automatic
engine start (Y page 169).168
DrivingDriving and parking

Problems with the engine
Problem Possible causes/consequences and
0001 Solutions
The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the SmartKey
in the ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrumen tcluster go
out.
X Try to start the engine again (Y page 166). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-star tthe vehicle (Y page 334).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it. The coolant
temperature gauge
shows a value above
248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 315). Observe the warning
notes as you do so and add coolant if necessary. Driving
171Driving and parking Z

0013
Park position with parking lock
0010 Reverse gear
0011 Neutral
0012 Drive
X Push the DIRECT SELECT lever in the
direction of arrow P.
i The automatic transmission shifts into
park position Pautomatically:
R if you open the driver's door while the
vehicle is stationary in transmission
position Dor R
R if you open the door while traveling at
very low speeds in transmission position
D or R
HOLD function or DISTRONIC PLUS: if the
vehicle is braked using the HOLD function or
DISTRONIC PLUS, the automatic
transmission shifts automatically to
transmission position P.Inaddition, at least
one of the following conditions must be
fulfilled:
R the engine is switched off.
R the driver's door is open and the seat belt
is not in the buckle.
Engaging reverse gear R !
Only shift the automatic transmission to
R when the vehicle is stationary.
X When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever up past the
first point of resistance. Shifting to neutral N G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
X When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever up or down
to the first point of resistance.
If the engine has been switched off, the
automatic transmission automatically shifts
to N.
If the automatic transmission is to remain in
neutral N, e.g. for washing the vehicle in car
washes with a towing device, please observe
the following instructions:
Using the SmartKey:
R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Shift to neutral N.
R Release the brake pedal.
R If the parking brake is engaged, release it.
R Switch off the ignition and leave the
SmartKey in the ignition lock. Automatic transmission
173Driving and parking Z