2014 MERCEDES-BENZ CLS lock

ProblemPossible causes/consequences andSolutions
The engine cannot be
started using the
SmartKey.
The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
(Ypage 324).
or
XJump-start the vehicle (Ypage 326).
or
XConsultaqualified specialist workshop.
The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.
Adoor is open. Therefore, the SmartKey cannot be detected as
easily.
XClose the door and try to start the vehicle again.
There is interferencefromapowerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshiftingthe automatic transmission out of
park positionP
RStart the engine.
There isarisk of an accident and injury.
When leaving the vehicle, alwaystake the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there isarisk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
Unlocking and opening doors from
the inside
You can openadoor from inside the vehicle
even if it has been locked. If the vehicle has
been locked with the SmartKey or with
KEYLESS-GO, openingadoor from the inside
will trigger the anti-theft alarm system.
Switch off the alarm (Ypage 74).
You can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof locks (Ypage 65).
82Doors
Opening and closing

XTo unlockafrontdoor:pull door
handle.
Locking knobpops up.
The door is unlockedand can be opened.
XTo openafrontdoor:pull door
handle.
XTo unlockarear door:pull up locking
knob.
The door is unlockedand can be opened.
XTo openarear door:pull door handle.
Centrally lockingand unlockingthe
vehicle from the inside
Youcan centrallylockorunlock the vehicle
from the inside.
XTo unlock:press button.
XTo lock:press button.
If allthe doors areclosed,the vehiclelocks.
Meanwhile, the fuel fillerflap will not be
locked or unlocked.
You cannot unlockthe vehicle centrally from
the insideifthe vehicle has been locked with
the SmartKey or KEYLESS-GO.
You can openadoor frominside the vehicle
evenifithas been locked.
You can only open therear doorsfrominside
thevehicle if they are notsecured by the
child-proof locks (Ypage 65).
If the vehicle has been locked using the
lockingbutton for the central locking, or has
been locked automatically, andadoor is
opened from the inside:
Rthe vehicle will be fully unlocked if it had
previously been fully unlocked
Ronly the door which has been opened form
the inside is unlocked if only the driver's
door had been previously unlocked
Automatic locking feature
XTo deactivate:press and hold button
for about five seconds untilatonesounds.
XTo activate:press and hold buttonfor
about five seconds untilatonesounds.
iIf you press one of the two buttonsand
do not hearatone, the relevant setting has
already been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
Doors83
Opening and closing
Z

You could therefore lock yourself out if:
Rthe vehicle is being pushed.
Rthe vehicle is being towed.
Rthe vehicle is onaroller dynamometer.
You can also switchthe automatic locking
function on and off using the on-board
computer (Ypage 232).
Unlocking thedriver'sdoor
(mechanical key)
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
XTake the mechanical key out of the
SmartKey (Ypage 78).
XInsert the mechanical key intothe lock of
the driver's door as far as it will go.

To unlock
XTurn the mechanical key counter-clockwise
to position
.
The door is unlocked.
XTurn the mechanical key back and remove
it.
XInsert the mechanical key intothe
SmartKey.
If you use the mechanical key to unlockand
open the driver's door, the anti-theftalarm
system will be triggered(Ypage 74).
Locking thevehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey, use the mechanical key.
XOpen the driver's door.
XClose the front-passenger door, the rear
doors and the trunk lid.
XPress the locking button (Ypage 83).
XCheck whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs manually, if necessary (Ypage 82).
XClose the driver's door.
XTake the mechanical key out of the
SmartKey (Ypage 78).
XInsert the mechanical key intothe lock of
the driver's door as far as it will go.

To lock
XTurn the mechanical key clockwise as far
as it will go to position
.
XTurn the mechanical key back and remove
it.
XMake sure that the doors and the trunk lid
are locked.
XInsert the mechanical key intothe
SmartKey.
Trunk
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide.Exhaust
gases can enter the vehicleinteriorifthe
trunk lidisopenwhen the engine is running,
84Trunk
Opening and closing

especially if the vehicle is in motion.There is
arisk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
GWARNING
If persons, particularly children are subjected
to prolonged exposure to extremeheat or
cold, there isarisk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
!The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
iOpening dimensions of the trunk lid
(Ypage 379).
You should preferably place luggage or loads
in the cargo compartment. Observe the
loading guidelines (Ypage 278).
Do not leave the SmartKey in the trunk.You
could otherwise lock yourself out.
Vehicles without trunk lid remote closing
feature:the trunk lid can be:
Ropened and closed manually from outside
Ropened automatically from outside
Ropened automatically from inside
Rlocked separately
Runlocked with the mechanical key
Ropened with the emergency release button
Vehicles with trunk lid remote closing
feature:the trunk lid can be:
Ropened and closed manually from outside
Ropened and closed automatically from
outside
Ropened and closed automatically from
inside
Rlocked separately
Runlocked with the mechanical key
Ropened with the emergency release button
Opening/closing from outside
Opening
XPress thebutton on the SmartKey.
XPull handle.
Closing
XPull the trunk lid down using recess.
XIf necessary, lock the vehicle with
thebutton on the SmartKey
(Ypage 76) or with KEYLESS-GO
(Ypage 77).
iIfaKEYLESS-GO key is detected in the
trunk,the trunk lid cannot be locked and
will open again.
Trunk85
Opening and closing
Z

Opening/closing automatically from
outside
Important safetynotes
GWARNING
Combustion enginesemit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunklid is open when the engineisrunning,
especially if the vehicle is in motion. There is
arisk of poisoning.
Always switchoff the enginebeforeopening
the trunk lid. Never drive with the trunk lid
open.
!The trunk lid swingsupwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
iOpening dimensionsofthe trunk lid
(Ypage 379).
Opening
You can open the trunk lid automatically
using the SmartKey or the handle in the trunk
lid.
XPress and hold thebutton on the
SmartKey until the trunk lid opens.
or
XIf the trunk is unlocked, pull the trunk lid
handle and release it again immediately
(Ypage 85).
Closing
GWARNING
Partsofthe body could becometrapped
duringautomatic closing of the trunk lid.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the
closing area duringthe closing process. There
isarisk of injury.
Make sure that nobody is in the vicinity of the
closing area duringthe closing process.
Use one of the followingoptions to stopthe
closing process:
RPress thebutton on the key.
Rpress the remote operating switchonthe
driver's door.
RPress the closing or locking button on the
trunk lid.
RPull the trunk lid handle.
Example: closing and locking button (vehicle withthe trunk lid remote closing feature and KEYLESS-GO)
Closing button
Lockingbutton
XTo close:press closing buttonin the
trunk lid.
Vehicles with thetrunk lid remote closing
featureand KEYLESS-GO:you can
simultaneously closeand lock the trunk lid.
XPress locking buttonin the trunk lid.
iIf you leaveaKEYLESS-GO key in the
trunk,the trunk lid will not lock.
Opening/closing automatically from
inside
Important safetynotes
GWARNING
Partsofthe body could becometrapped
duringautomatic closing of the trunk lid.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the
86Trunk
Opening and closing

closing areaduring the closing process.There
isarisk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
RPress thebutton on the key.
Rpress the remote operating switch on the
driver's door.
RPress the closing or locking button on the
trunk lid.
RPull the trunk lid handle.
GWARNING
The trunk lid can be automatically opened or
closed even if the SmartKey is not in the
vehicle. If children are left unsupervised in the
vehicle, they could activate the functions.
There isarisk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is
arisk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
iOpening dimensions of the trunk lid
(Ypage 379).
Opening and closing
XTo open:pull remote operating switch for
trunk liduntil the trunk lid opens.
XTo close:press remote operating switch
for trunk liduntil the trunk lid is closed.
You can open the trunk lid from the driver's
seat when the vehicle is stationary and
unlocked.
Unlocking the trunk (mechanical key)
!The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
If the trunk cannot be unlocked with the
SmartKey or KEYLESS-GO, use the
mechanical key.
If you use the mechanical key to unlock and
open the trunk lid, the anti-theft alarm system
will be triggered (Ypage 74).
XTake the mechanical key out of the
SmartKey (Ypage 78).
XInsert the mechanical key into the trunk lid
lock as far as it will go.
Trunk87
Opening and closing
Z

Neutral position.
To unlock
XTurn the mechanical key counter-clockwise
from position
as far as it willgoto
position.
The trunk is unlocked.
XTurn the mechanical key back to position

and remove it.
XInsert the mechanical key into the
SmartKey.
Trunk emergencyrelease
You can open thetrunk lid from inside the
vehicle with theemergency releasebutton.
XPressemergency releasebuttonbriefly.
The trunk lid unlocksand opens.
The trunk lid can be unlocked and opened
with thetrunk lid emergency releasewhen
thevehicle is stationaryorwhile driving.
The trunk lid emergency releasedoes not
open thetrunk lid if thebattery is
disconnectedordischarged.
Trunklid emergency release light:
Remergency release buttonflashes for
30 minutes after the trunk lid is opened
Remergency release buttonflashes for
60 minutes after the trunk lid is closed
Side windows
Important safety notes
GWARNING
While opening the side windows,body parts
could become trapped between the side
window and the door frameasthe side
window moves. There isarisk of injury.
Make sure that nobody touches the side
window duringthe opening procedure. If
somebody becomes trapped, release the
switchorpull the switchtoclosethe side
window again.
GWARNING
While opening the side windows,body parts
in the closing area could become trapped.
There isarisk of injury.
Make sure that no body partsare in close
proximityduringthe closing procedure. If
somebody becomes trapped, release the
switchorpress the switchtoopen the side
window again.
GWARNING
If children operatethe side windows they
could become trapped, particularly if theyare
left unsupervised. There isarisk of injury.
Activate the override feature for the rear side
windows.When leaving the vehicle, always
take the SmartKey with you and lock the
vehicle. Never leave children unsupervised in
the vehicle.
Side window reversing feature
The side windows are equipped with an
automatic reversing feature. Ifasolid object
88Side windows
Opening and closing

blocksorrestrictsaside window during the
closingprocess, the side window opens again
automatically. However,the automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying
attention when closingaside window.
GWARNING
The reversing feature does not react:
Rto soft,light and thin objects, e.g. small
fingers
Rover the last4mmofthe closing movement
Rduring resetting
Rwhen closing the side window again
manually immediately after automatic
reversing
This means that the reversing feature cannot
prevent someone being trapped in these
situations. There isarisk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side
windows
The switches for all side windows are located
on the driver's door. There is alsoaswitch on
each door for the corresponding side window.
The switches on the driver's door take
precedence.
Front left
Front right
$Rear right
!Rear left
XTurn the SmartKey to position1or2in the
ignition lock.
XTo open:press the corresponding switch.
XTo close:pull the corresponding switch.
iIf you press the switch beyond the point
of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
iYou can continue to operate the side
windows after you switch off the engine or
remove the SmartKey. This function is
available for up to five minutes or until the
driver's or front-passenger door is opened.
iWhen the override feature for the side
windows is activated (Ypage 65), the side
windows cannot be operated from the rear.
Convenienceopening
General notes
You can ventilate the vehicle before you start
driving. To do this, the SmartKey is used to
carry out the following functions
simultaneously:
Runlock the vehicle
Ropen the side windows
Ropen the sliding sunroof
Rswitch on the seat ventilation for the
driver's seat
iThe convenience opening feature can
only be operated using the SmartKey. The
SmartKey must be close to the driver's
door handle.
Side windows89
Opening and closing
Z