2014 MERCEDES-BENZ CLS key

Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issueanumbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance
Center contacts you and the local law
enforcement agency if the vehicle is
located. However, only the law
enforcement agency is informed of the
location of the vehicle.
iIf the anti-theft alarm system is activated
for longer than 30 seconds,the Mercedes-
Benz Customer Assistance Center is
automatically informed.
Vehicle remote malfunction diagnosis
With the vehicle remote malfunction
diagnosis (Vehicle Health Check), the
Customer Assistance center can provide
improved support for problems with your
vehicle. During an existing call, vehicle data
is transferred to the Customer Assistance
center. The customer service representative
can use the received data to decide what kind
of assistance is required. You are then, for
example, guided to the nearest authorized
Mercedes-Benz Center orarecovery vehicle
is called.
If vehicle data needs to be transferred during
an MB Info call oraRoadside Assistance call,
this is initiated by the Customer Assistance
center. You will see theRoadside
Assistance Connectedmessage in the
COMAND display.Ifthe vehicle remote
malfunction diagnosis can be started, the
Request for vehicle diagnosis
received. Start vehicle diagnosis?
message appears in the display.
XConfirm the message withYes.
XWhen theVehicle Diagnosis Please
Start Ignitionmessage appears, turn
the SmartKey to position2in the ignition
lock (Ypage 147).
XWhen thePlease follow the
instructionsreceivedbyphoneand
move your vehicle toasafe
position.message appears, follow the
customer service representative's
instructions.
The message in the displaydisappears.
If you selectCancel,the vehicle remote
malfunction diagnosis is canceled
completely.
The vehicle operating state check begins.
You will see theVehicle diagnosis
activated.message.
When the diagnosis is completed, the
Transfer vehicle diagnostics data
(Voice connection may be
interrupted during data transfer.)
message appears. The vehicle data can now
be sent to the Customer Assistancecenter.
XPressOKto confirm the message.
The voice connection with the Customer
Assistancecenter is terminated.
You will see theVehicle Diagnosis:
Transferring data...message.
The vehicle data is sent to the Customer
Assistancecenter.
Depending on what the customer service
representative agreed with you, the voice
connection is re-established after the transfer
is complete. If necessary, you will be
contacted atalater time by another means,
e.g. by e-mail or phone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
Rtransfer of service data to the Customer
Assistancecenter. Ifaservice is overdue,
the COMAND display showsamessage
Features297
Stowage and features
Z

Triggeringthe vehicle alarm
With thisfunction, youcan triggerthe
vehicle's panic alarm via text message. An
alarm sounds and the exterior lighting
flashes. Depending on the setting, the panic
alarm lasts five or ten seconds. Afterwards,
the alarm switches off.
Garage door opener
Important safety notes
GWARNING
When you operate or program the garage door
with the integrated garage door opener,
persons in the range of movement of the
garage door can become trapped or struck by
the garage door. There isarisk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the rangeofmovementofthe garage
door.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbonmonoxide. Inhaling
these exhaust gases leads to poisoning. There
isarisk of fatal injury. Therefore never leave
the engine runninginenclosed spaces
without sufficient ventilation.
The HomeLink®garage door opener
integrated in the rear-view mirror allows you
to operate up to three different door and gate
systems.
Use the integrated garage door opener only
on garage doors that:
Rhave safety stop and reverse features and
Rmeet current U.S. federal safety standards
When programmingagarage door opener,
park the vehicle outside the garage.
iCertain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following
telephone assistance services:
RUSA:Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
RCanada:Customer Serviceat
1-800-387-0100
RHomeLink®hotline 1-800-355-3515
(free of charge)
More information on HomeLink®and/or
compatible products is also available
online at http://www.homelink.com.
iNotes on the declaration of conformity
(Ypage 25).
USA:FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Programming
Programming buttons
Observe the "Important safety notes"
(Ypage 299).
Integrated garage door opener in the rear-viewmirror
Garage door remote controlis not part of
the integrated garage door opener.
XThe first time before programming, clear
the integrated garage door opener memory
(Ypage 301).
XTurn the SmartKey to position2in the
ignition lock.
Features299
Stowage and features
Z

XPress and hold one of buttonsto!on
the integrated garage door opener.
Afterashort time, indicator lamplights
up yellow.
iIndicator lamplights up yellow as soon
as button,$or!is programmed for
the first time. If the selected button has
already been programmed, indicator
lampwill only light up yellow after ten
seconds have elapsed.
XRelease button,$or!.Indicator
lampflashes yellow.
XPoint garage door remotecontrol
towards buttonsto!on the rear-view
mirror atadistanceof2to8inches (5 to
20 cm).
iThe required distancebetween remote
controland the integrated garage door
opener depends on the garage door drive
system. Several attempts might be
necessary. You should test every position
for at least 25 seconds before trying
another position.
XPress and hold button%on remotecontrol
until indicator lamplights up green.
If indicator lamplights up green or
flashes, then programming has been
successful.
XRelease button%on remote controlfor
the garage door drive system.
XIf indicator lamplights up red: repeat
the programming procedure for the
corresponding button on the rear-view
mirror. When doing so, vary the distance
between remote controland the rear-
view mirror.
iIf the indicator lamp flashes green after
successful programming, the garage door
system is usingarolling code. After
programming, you must synchronize the
garage door opener integrated in the rear-
view mirror with the receiver of the garage
door system.
Synchronizing the rolling code
Observe the "Important safety notes"
(Ypage 299).
Your vehicle must be within reach of the
garage door or exterior gate drive. Make sure
that neither your vehicle nor any persons/
objectsare present within the sweep of the
door or gate.
XTurn the SmartKey to position2in the
ignition lock.
XPress the program button of the door or
gate drive (see the door or gate drive
operating instructions, e.g. under
"programming of additional remote
controls").
iUsually,you now have 30seconds to
initiate the next step.
XPress previously programmed button,
$or!of the integrated garage door
opener until the door closes.
The rolling code synchronization is then
complete.
Notes on programming the remote
control
Canadianradio frequency laws require a
"break"(or interruption)ofthetransmission
signals after broadcastingforafew seconds.
Therefore, these signals may notlast long
enough for theintegratedgaragedoor
opener. The signal is notrecognized during
programming. Comparable with Canadian
law, some U.S.garage door openers also
featurea"break".
Proceedasfollows:
Rif you live in Canada
Rif you have difficulties programmingthe
garagedoor opener (regardless of where
you live)when usingtheprogramming
steps
300Features
Stowage and features

XPress and hold one of buttonsto!on
the integrated garage door opener.
Afterashort time, indicator lamplights
up yellow.
XRelease the button.
Indicator lampflashes yellow.
XPress button%of garage door remote
controlfor two seconds, then release it
for two seconds.
XPress button%again for two seconds.
XRepeat this sequence on button%of
remotecontroluntil indicator lamp
lights up green.
If indicator lampturnsred, repeat the
process.
XContinue with the other programming
steps (see above).
Problems when programming
If you are experiencing problems
programmingthe integrated garage door
opener on the rear-view mirror, take noteof
the following instructions:
RCheck the transmitter frequencyofgarage
door drive remotecontrol.This can
usually be found on the back of the remote
control.
The integrated garage door opener is
compatible with devices that have units
which operate in the frequency range of
280to433MHz.
RReplace the batteries in garage door
remote control.This increases the
likelihood that garage door remote control
will transmitastrongand precisesignal
to the integrated garage door openerinthe
rear-view mirror.
RWhen programming, hold remote control
at varying distances and angles from the
button that you are programming. Try
various angles atadistance between 2and
12 inches (5to 30 cm) or at the same angle
but at varying distances.
RIf another remote control for the same
garage door drive is available, repeat the
same programming steps with this remote
control. Before performing these steps,
make sure that new batteries have been
installed in garage door drive remote
control.
RNote that some remote controls only
transmit foralimited amount of time (the
indicator lamp on the remote control goes
out). Press button%on remote control
again before transmission ends.
RAlign the antennacable of the garage door
opener unit. This can improve signal
reception/transmission.
Opening/closing the garage door
After it has been programmed, the integrated
garage door opener performs the function of
the garage door system remote control.
Please also read the operating instructions
for the garage door system.
XTurn the SmartKey to position2in the
ignition lock.
XPress button,$or!which you have
programmed to operate the garage door.
Garage door system withafixed code:
indicator lamplights up green.
Garage door system witharolling code:
indicator lampflashes green.
iThe transmitter will transmitasignal as
long as the button is pressed. The
transmission is halted afteramaximum of
ten seconds and indicator lamplights
up yellow. Press button,$or!again
if necessary.
Clearing the memory
XTurn the SmartKey to position2in the
ignition lock.
XPress buttonsand!.
The indicator lamp lights up yellow.
XPress and hold buttonsand!until the
indicator lamp turns green.
Features301
Stowage and features
Z

XPark the vehicle onalevel surface.
Only check the coolant level when the
vehicle is onalevel surface and the engine
has cooled down.
XTurn the SmartKey to position2in the
ignition lock (Ypage 147).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Ypage 147).
XCheck the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158‡(70 †).
XTurn the SmartKey to position
0(Ypage 147) in the ignition lock.
XSlowly turn caphalfaturn counter-
clockwise to allow excess pressure to
escape.
XTurn capfurther counter-clockwise and
remove it.
If the coolant is at the level of marker bar
$in the filler neck when cold, there is
enough coolant in coolant expansion
tank.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar$in the fuel
filler neck when warm, there is enough
coolant in expansion tank.
XIf necessary, add coolant that has been
tested and approved by Mercedes-Benz.
XReplace capand turn it clockwise as far
as it will go.
For further information on coolant,see
(Ypage 377).
Adding washer fluid to the windshield
washer system/headlampcleaning
system
GWARNING
Windshield washer concentrate is highly
flammable. If it comes intocontactwith hot
enginecomponentsorthe exhaust systemit
could ignite. There isariskoffire and injury.
Make sure that no windshield washer
concentrate is spilled nexttothe filler neck.
XTo open:pull capupwards by the tab.
XAdd the premixed washer fluid.
XTo close:press capontothe filler neck
until it engages.
The washer fluid reservoir is used for both the
windshield washer system and the headlamp
cleaning system.
If the washer fluid level drops below the
recommended minimum of1liter,amessage
appears in the multifunction display
promptingyou to refill the washer fluid
(Ypage 262).
Further information on windshield washer
fluid/antifreeze (Ypage 378).
Maintenance
ASSYST PLUS
Service messages
The ASSYSTPLUS service interval display
informsyou of the nextservice due date.
Maintenance309
Maintenance and care
Z

Under these or similarconditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often.Further information
can be obtained ataqualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
Driving abroad
An extensive Mercedes-Benz Servicenetwork
is also available in other countries. You can
obtain further information from any
authorized Mercedes-Benz Center.
Care
General notes
HEnvironmental note
Dispose of empty packagingand cleaning
clothsinanenvironmentally responsible
manner.
!For cleaningyour vehicle, do not use any
of the following:
Rdry, rough or hard cloths
Rabrasive cleaningagents
Rsolvents
Rcleaningagents containingsolvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g.aring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
!Do not park the vehicle for an extended
period straight after cleaningit, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive forafew minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Regular care of your vehicle isacondition for
retaining the quality in the long term.
Use care productsand cleaningagents
recommended and approved by Mercedes-
Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There isarisk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full brakingpower is restored.
!If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
preventdamage to thevehicle,deactivate
DISTRONICPLUS and the HOLD function in
the following or other similar situations:
Rwhen towing the vehicle
Rin the car wash
!Never clean yourvehicle inaTouchless
Automatic Car Wash as these use special
cleaningagents.These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows and the sliding sunroof
are fully closed.
Rthe ventilation/heating is switched off
(the OFF button has been pressed).
Rthe windshield wiper switch is in position
0.
Otherwise, the vehicle might be damaged.
!In car washes withatowing mechanism,
make sure that the automatic transmission
is in transmission positionN,otherwise the
vehicle could be damaged.
RVehicles withaSmartKey:
Care311
Maintenance and care
Z

Do not remove the SmartKeyfromthe
ignition lock. Do not open the driver's
door or front-passengerdoor when the
engine is switched off. Otherwise, the
automatic transmission selects park
positionPautomatically and locks the
wheels. You can prevent this by shifting
the automatic transmission toN
beforehand.
RVehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park positionP
automatically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in positionN:
XMake sure the vehicle is stationary and the
ignition is switched off.
XTurn the SmartKey to position2in the
ignition lock (Ypage 147).
Use the SmartKey instead of the Start/
Stop button on vehicles with KEYLESS-GO.
XDepress and hold the brake pedal.
XShift the automatic transmission to
positionN.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the
SmartKey in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand
In some countries, washing by hand is only
allowedatspecially equipped washing bays.
Observe the legal requirements in all
countries concerned.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUseasoft sponge to clean.
XUseamild cleaning agent, such asacar
shampoo approved by Mercedes-Benz.
XThoroughly hose down the vehicle with a
gentle jet of water.
XDo not point the water jet directly towards
the air inlet.
XUse plenty of water and rinse out the
sponge frequently.
XRinse the vehicle with clean water and dry
thoroughly withachamois.
XDo not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers
GWARNING
The water jet fromacircular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components.
Componentsdamaged in this way may fail
unexpectedly. There isarisk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced
immediately.
!Always maintainadistance of at least
11.8in(30 cm) between the vehicleand the
powerwasher nozzle. Information about
thecorrectdistanceisavailablefromthe
equipmentmanufacturer.
Movethepower washernozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
Rtires
Rdoor gaps, roof gaps, joints, etc.
Relectrical components
312Care
Maintenance and care

Alignment bolt
%Sheet for faulty wheel
Tire inflation compressor
Lugwrench
Fuseallocation chart
XOpenthe trunk lid.
XLift the trunk floor upwards (Ypage 283).
Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
RMOExtended tires (tires with run-flat
properties) (Ypage 321)
Vehicle preparation is not necessary on
vehicles with MOExtended tires.
Ran emergency spare wheel(Ypage 367)
Information on changing/mountingawheel
(Ypage 357).
XStop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
XSwitch on the hazard warning lamps.
XSecure the vehicle against rolling away
(Ypage 167).
XIf possible, bring the front wheels into the
straight-ahead position.
XVehicles with AIRMATIC: make sure that
"normal" level is selected (Ypage 189).
XSwitch off the engine.
XVehicles without KEYLESS-GO:remove
the SmartKey from the ignition lock.
XVehicles with KEYLESS-GO:open the
driver's door.
The on-board electronicsnow have status
0.This is the same as the SmartKey having
been removed.
XVehicles with KEYLESS-GO:remove the
Start/Stop button from the ignition lock
(Ypage 147).
XAll occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
XMake sure that no one is near the danger
area whileawheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
XGet out of the vehicle. Pay attention to
traffic conditionswhen doing so.
XClose the driver's door.
MOExtended tires (tires with run-flat
properties)
General notes
With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there isatotal loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognizeMOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking
next to the tire size designation, the load-
bearing capacity and the speed index
(Ypage 351).
MOExtended tires may only be used in
conjunction with an active tire pressure loss
warning system or with an active tire pressure
monitor.
If the pressureloss warning message
appearsinthe multifunction display:
RObserve the instructions in the display
messages (Ypage 258).
RCheck the tire for damage.
RIf driving on, observe the following notes.
The maximum driving distance is
approximately 50 miles (80 km) when the
vehicle is partially laden and approximately
18 miles (30 km) when the vehicle is fully
laden.
Flat tire321
Breakdown assistance