Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issueanumbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance
Center contacts you and the local law
enforcement agency if the vehicle is
located. However, only the law
enforcement agency is informed of the
location of the vehicle.
iIf the anti-theft alarm system is activated
for longer than 30 seconds,the Mercedes-
Benz Customer Assistance Center is
automatically informed.
Vehicle remote malfunction diagnosis
With the vehicle remote malfunction
diagnosis (Vehicle Health Check), the
Customer Assistance center can provide
improved support for problems with your
vehicle. During an existing call, vehicle data
is transferred to the Customer Assistance
center. The customer service representative
can use the received data to decide what kind
of assistance is required. You are then, for
example, guided to the nearest authorized
Mercedes-Benz Center orarecovery vehicle
is called.
If vehicle data needs to be transferred during
an MB Info call oraRoadside Assistance call,
this is initiated by the Customer Assistance
center. You will see theRoadside
Assistance Connectedmessage in the
COMAND display.Ifthe vehicle remote
malfunction diagnosis can be started, the
Request for vehicle diagnosis
received. Start vehicle diagnosis?
message appears in the display.
XConfirm the message withYes.
XWhen theVehicle Diagnosis Please
Start Ignitionmessage appears, turn
the SmartKey to position2in the ignition
lock (Ypage 147).
XWhen thePlease follow the
instructionsreceivedbyphoneand
move your vehicle toasafe
position.message appears, follow the
customer service representative's
instructions.
The message in the displaydisappears.
If you selectCancel,the vehicle remote
malfunction diagnosis is canceled
completely.
The vehicle operating state check begins.
You will see theVehicle diagnosis
activated.message.
When the diagnosis is completed, the
Transfer vehicle diagnostics data
(Voice connection may be
interrupted during data transfer.)
message appears. The vehicle data can now
be sent to the Customer Assistancecenter.
XPressOKto confirm the message.
The voice connection with the Customer
Assistancecenter is terminated.
You will see theVehicle Diagnosis:
Transferring data...message.
The vehicle data is sent to the Customer
Assistancecenter.
Depending on what the customer service
representative agreed with you, the voice
connection is re-established after the transfer
is complete. If necessary, you will be
contacted atalater time by another means,
e.g. by e-mail or phone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
Rtransfer of service data to the Customer
Assistancecenter. Ifaservice is overdue,
the COMAND display showsamessage
Features297
Stowage and features
Z
Triggeringthe vehicle alarm
With thisfunction, youcan triggerthe
vehicle's panic alarm via text message. An
alarm sounds and the exterior lighting
flashes. Depending on the setting, the panic
alarm lasts five or ten seconds. Afterwards,
the alarm switches off.
Garage door opener
Important safety notes
GWARNING
When you operate or program the garage door
with the integrated garage door opener,
persons in the range of movement of the
garage door can become trapped or struck by
the garage door. There isarisk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the rangeofmovementofthe garage
door.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbonmonoxide. Inhaling
these exhaust gases leads to poisoning. There
isarisk of fatal injury. Therefore never leave
the engine runninginenclosed spaces
without sufficient ventilation.
The HomeLink®garage door opener
integrated in the rear-view mirror allows you
to operate up to three different door and gate
systems.
Use the integrated garage door opener only
on garage doors that:
Rhave safety stop and reverse features and
Rmeet current U.S. federal safety standards
When programmingagarage door opener,
park the vehicle outside the garage.
iCertain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following
telephone assistance services:
RUSA:Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
RCanada:Customer Serviceat
1-800-387-0100
RHomeLink®hotline 1-800-355-3515
(free of charge)
More information on HomeLink®and/or
compatible products is also available
online at http://www.homelink.com.
iNotes on the declaration of conformity
(Ypage 25).
USA:FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Programming
Programming buttons
Observe the "Important safety notes"
(Ypage 299).
Integrated garage door opener in the rear-viewmirror
Garage door remote control is not part of
the integrated garage door opener.
XThe first time before programming, clear
the integrated garage door opener memory
(Ypage 301).
XTurn the SmartKey to position2in the
ignition lock.
Features299
Stowage and features
Z