2014 MERCEDES-BENZ CLS-Class key

Display messages Possible causes/consequences and
000B Solutions
0002
Don't Forget Your
Key The display message is shown fo
ramaximum of 60 seconds and
is only areminder.
You have opened the driver' sdoor with the engine switched off.
The KEYLESS-GO key is not in the ignitio nlock.
X Remember to take the KEYLESS-GO key with you when you
leave the vehicle. 0002
Key Not Detected
(red display message) The KEYLESS-GO key is not in the vehicle.
Aw
arning tone also sounds.
If th eengineiss witched off ,you can no longer loc kthe vehicle
centrally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 167).
X Locate the KEYLESS-GO key. The KEYLESS-GO key is not detected while the engine is running
because there is interference from
astrongs ource of radio waves.
Aw arning tone also sounds.
X Pull ove rand stop the vehicl esafelyass oonasp ossible,p aying
attention to road and traffic conditions.
X Secure the vehicle against rolling away( Ypage 167).
X Operate the vehicle with the SmartKey in the ignition lock. 0002
Key Not Detected
(white display
message) The KEYLESS-GO key cannot be detected at present.
X
Change the location of the SmartKey with the KEYLESS-GO
functionsint he vehicle.
If the KEYLESS-GO key is still not detected:
X Operate the vehicle with the SmartKey in the ignition lock. 0002
Key Detected in
Vehicle The KEYLESS-GO key has been detected inside the vehicle during
locking.
X
Remove the KEYLESS-GO key from the vehicle. Display messages
263On-board computer and displays Z

Display messages Possible causes/consequences and
000B Solutions
0002
Remove 'Start'
Button and Insert
Key The KEYLESS-GO ke
ycan continuousl ynotbe detected.
KEYLESS-GO is temporarily malfunctionin gorisdefective. A
warnin gtonea lso sounds.
X Inser tthe SmartKey into th eignition loc kand tur nittot he
desire dposition.
X Visit aqualified specialist workshop. 0002
Close Doors to
Loc
kV ehicle At leas
tone door is open. Awarning tone also sounds.
X Close all door sand loc kthe vehicle again. Indicator and warning lamps in the
instrument cluster Warning and indicator lamps
overview
001D Low-beam headlamps
(Ypage 118)
0008 Parking lamps (Y page 118)
0015 High-beam headlamps
(Ypage 119)
00020001 Turn signal (Ypage 119)
0006 Seat belts (Ypage 265)
0004 (USA) Brakes (Y page 266)
0001 (Canada)B rakes (Ypage266)
001C ABS (Ypage267)
0011 ESP®
(Y page2 69)
0009 ESP®
OFF (Y page269)
0005 SPORT handling mode in
AMG vehicles (Y page270)
0012 SRS (Ypage272)
000A Check Engine (Y page273)
0007 Reserve fuel (Ypage273)
0017 Coolant (Ypage273)
0008 Distance warning signal
(Ypage2 75)
0008 Tire pressure monitor
(Ypage2 76) 264
Indicator and warnin
glamps in the instrument clusterOn-board computer and displays

R
Alway sstor eo bjects so tha tthey cannot be
flung around in these or in similar
situations.
R Always make sure that objectsdon ot
protrude from stowage compartments,
parcel nets or stowage nets.
R Close lockable stowage compartments
while driving.
R Stow and secure objectst hat are heavy,
hard, pointy, sharp-edged, fragile or too
large in the trunk.
Observe the loading guidelines (Y page 278).
Glove box X
To open: pull handle 001Aand open glove box
flap 0010.
X To close: fold glove box flap 0010upwards
until it engages.
i The glove box can be ventilated
(Y page 142). The glove box can only be locked and
unlocked using the mechanical key. X
To lock: insert the mechanical key into the
lock and turn it 90° clockwise to position
0002.
X To unlock: insert the mechanical key into
the lock and turn it 90° counter-clockwise
to position 0001.
Eyeglassesc ompartment There is
acompartmen ttostow eyeglasses
in the headliner on the driver's side.
X To open: pull down eyeglasses
compartment 001Aby the handle.
Stowage compartments in the front
center console All models except AMG vehicles
X
To open: slide the cover forwards by
handle 001Ain the direction of the arrow until
it engages.
X To close: briefly press the front of
handle 001A. Stowage areas
279Stowage and features Z

Rear windo
wrolle rsunblind
Important safety notes G
WARNING
When extending or retracting, parts of the
body coul dbecome trapped withi nthe sweep
of the roller sunblind. There is arisk of injury.
When extending or retracting, make sure that
no one has any parts of the body within the
sweep of the roller sunblind. If someone
becomes trapped, briefly press the button
again. The opening or closing procedure will
be stopped.
! Make sure that the roller sunblind can
move freely. Otherwise, the roller sunblind
or other objectsc ould be damaged.
Extending/retracting the roller
sunblind X
Turn the SmartKey to position 2in the
ignition lock (Y page 147).
X To extend or retract: briefly press
button 001A.
The roller sunblind fully extends or fully
retracts.
X To stop: briefly press button 001Aagain.
The roller sunblind stops briefly and moves
back into the out-of-use position. Ashtray
Front ashtray !
The stowage space under the ashtray is
not heat resistant. Before placing lit
cigarettes in the ashtray, make sure that
the ashtray is properly engaged. Otherwise,
the stowage space could be damaged. All vehicles (except AMG)
X
To open: slide cover 001Aforwards until it
engages.
X To remove the insert: grasp insert0024by
the notchatt he side and lift it up 0010and
out.
X To re-install the insert: press insert0024
into the holder until it engages.
X To close: briefly press cover 001Aat the
front.
The cover moves back. AMG vehicles Features
287Stowage and features Z

X
To open: brieflypress the trim on
cover 001A.
The stowag ecompartment opens.
X To remove the insert: slideinsert 0010
forwards in the direction of the arrow.
X Remov einsert 0010.
X To re-install the insert: place the insert
into the holde rand press it in the opposite
direction of the arrow unti litengages.
X To close: foldd ownc over 001A.
i Youc an remove the ashtra yinsert and
us et he resulting compartment for
stowage.
Rear-compartmen tashtray X
To open: slidecover 0010forwards.
X To remove the insert: pull insert001Aup
and out.
X To instal lthe insert: installinsert 001Afrom
above into the holde rand press down into
the holde runtil it engages. Cigarette lighter
G
WARNING
Yo uc an burn yoursel fifyou touch the hot
heating element or the socket of the cigarette
lighter. In addition, flammable materials can ignite if:
R
the hot cigarett elighter falls
R ac hild holds the hot cigarett elighter to
objects, for example
There is arisk of fire and injury.
Always hold the cigarett elighter by the knob.
Always make sure that the cigarett elighter is
out of reach of children. Never leave children
unsupervised in the vehicle. All vehicles (except AMG)
Your attention must always be focused on the
traffic conditions. Only use the cigarette
lighter when road and traffic conditions
permit.
X
Turn the SmartKey to position 2in the
ignition lock (Y page 147).
X To open: slide cover 001Aforwards until it
engages.
X Press in cigarett elighter 0010.
Cigarette lighter 0010will pop out
automatically when the heating element is
red-hot.
X To close: briefly press cover 001Aat the
front.
The cover moves back. 288
FeaturesStowage and features

AMG vehicles
Your attention must always be focused on the
traffic conditions. Only us ethe cigarette
lighte rwhen road and traffic conditions
permit.
X Turn the SmartKey to position 2in the
ignition lock (Y page 147).
X To open: briefly press the trim on
cover 001A.
The stowage compartmento pens.
X Press in cigarette lighter 0010.
Cigarett elighter 0010will pop out
automatically when the heatin gelemen tis
red-hot. 12
Vsockets
General notes X
Turn th eSmartKey to position 1in the
ignitio nlock (Y page 147).
The socket scan be used for accessories with
am aximum draw of 180 W(15 A).
Accessories include such items as lamps or
chargers for mobile phones.
If you use the socket sfor long periods when
the engine is switched off, the battery may
discharge.
i An emergenc ycut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the socket sisautomatically cut. This
ensures that there is sufficient power to
start the engine. Socket under the armrest
X
Open the stowage compartment under the
armrest (Y page 280).
X Lift up the cover of socket 001A.
Socket in the front-compartment center
console All vehicles (except AMG)
X
To open: slide cover 001Aforwards until it
engages.
X Lift up the cover of socket 0010.
X To close: briefly press cover 001Aat the
front.
The cover moves back. Features
289Stowage and features Z

i
Destinatio naddresses are loaded in the
same order as the order in which they were
sent.
Please not ethe following if you have
multiple Mercedes-Benz vehicles with
mbrace and activ embrace accounts:
if multiple vehicles are registered under the
same e-mail address, the destination will
be sent to all the vehicles.
Vehicle remote opening You can use the vehicle remot
eopenin gifyou
have unintentionally locked your vehicle and
ar eplacemen tSmartKey is not available.T he
vehicle can be opened by the Mercedes-Benz
Customer AssistanceC enter.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote
unlocking may be delayed by 15 to
60 minutes. After 30 days, the vehicle can no
longer be opened remotely.
X Contact the following service hotlines:
R
USA: Mercedes-Ben zCustomer
Assistanc eCente rat
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for you rpassword.
X Return to your vehicle at th etimea greed
upon wit hthe Mercedes-Ben zCustomer
Assistanc eCenter.
US Ao nly:alternatively, the vehicle can be
opened via:
R the Internet ,under the "Owner sOnline"
section
R the telephon eapplication (e.g .iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i Vehicle remot eopening is only possible if
the corresponding mobile phone network
is accessible. Vehicle remot
eclosing The remot
eclosing feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby. The vehicle can then be
locked by the Mercedes-Benz Customer
Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, the remot eclosing
may be delayed by 15 to 60 minutes. After
30 days the vehicle can no longer be closed
remotely.
X Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372)o r1-866-990-9007
R Canada: Customer Servic eat
1-888-923-8367
You will be asked for your PIN.
The next time you are inside the vehicle and
you switch on the ignition, the Doors Locked Remotely message appears in the
multifunction display.
USA only: alternatively, the vehicle can be
locked via:
R the Internet,u nder the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible. 296
FeaturesStowage and features

Stolen vehicle recovery service
If your vehicle has been stolen:
X
Notify the police.
The police will issue anumbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance
Center contacts you and the local law
enforcement agency if the vehicle is
located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If the anti-theft alarm system is activated
for longer than 30 seconds ,the Mercedes-
Benz Customer Assistance Center is
automatically informed.
Vehicle remote malfunction diagnosis With the vehicle remote malfunction
diagnosis (Vehicle Health Check), the
Customer Assistance center can provide
improved support for problems with your
vehicle. During an existing call, vehicle data
is transferred to the Customer Assistance
center. The customer service representative
can use the received data to decide what kind
of assistance is required. You are then, for
example, guided to the nearest authorized
Mercedes-Benz Center or arecovery vehicle
is called.
If vehicle data needs to be transferred during
an MB Info call or aRoadside Assistance call,
this is initiated by the Customer Assistance
center. You will see the RoadsideAssistance Connected message in the
COMAND display.Ift he vehicle remote
malfunction diagnosis can be started, the
Request for vehicle diagnosis received. Start vehicle diagnosis?
message appears in the display. X
Confirm the message with Yes .
X When the Vehicle Diagnosis Please Start Ignition message appears, turn
the SmartKey to position 2in the ignition
lock (Y page 147).
X When the Please follow the instructions received by phone and
move your vehicle to
asafe position. message appears, follow the
customer service representative's
instructions.
The message in the displayd isappears.
If you select Cancel ,t
he vehicle remote
malfunction diagnosis is canceled
completely.
The vehicle operating state check begins.
You will see the Vehicle diagnosis activated. message.
When the diagnosis is completed, the
Transfer vehicle diagnostics data (Voice connection may be
interrupted during data transfer.)
message appears. The vehicle data can now
be sent to the Customer Assistancec
enter.
X Press OK to confirm the message.
The voice connection with the Customer
Assistancec enter is terminated.
You will see the Vehicle Diagnosis: Transferring data... message.
The vehicle data is sent to the Customer
Assistancec enter.
Depending on what the customer service
representative agreed with you, the voice
connection is re-established after the transfer
is complete. If necessary, you will be
contacted at alater time by another means,
e.g. by e-mail or phone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistancec enter. Ifaservice is overdue,
the COMAND display shows amessage Features
297Stowage and features Z