2014 MERCEDES-BENZ CLS-Class navigation

Problem Possible causes/consequences and
0050
0050Solutions The
Navigation
Navigation
Unavailable
Unavailable message
appears. COMAND has an integrated hard drive on which the digital map is
stored.
To protect the integrated hard drive against damage, COMAND
deactivates it at very high and low temperatures. The navigation
system will then be temporarily unavailable.
X
Let the vehicle and COMAND cool down.
X To hide the message: switch COMAND off and then on again. If an area of the hard disk has a malfunction, COMAND can no
longer access the map data in this area. This may occur when
calculating a route, for example.
X
To hide the message: switch COMAND off and then on again.
The navigation system will be operational again until it has to
access the faulty area of the hard drive once more. The message
will then reappear.
X Consult an authorized Mercedes-Benz Center. Problem Possible causes/consequences and
0050 0050Solutions You see a message
informing you that the
DVD containing the dig-
ital map is incompatible
with the system soft-
ware. The DVD containing the digital map cannot be used for the update.
X
To confirm the message: press0098the COMAND controller.
X Eject the DVD.
X Have the system database checked at an authorized Mercedes-
Benz Center. Problem Possible causes/consequences and
0050 0050Solutions The map software
update has failed. The DVD is dirty.
X
Clean the DVD.
X Restart the update. The DVD is scratched.
X
Consult an authorized Mercedes-Benz Center. There is overheating due to excessive temperatures in the vehicle
interior.
X
Wait until the vehicle interior has cooled down.
X Restart the update. COMAND's integrated hard disk is defective.
X
Consult an authorized Mercedes-Benz Center. Problems with the navigation system
121Navigation Z

Problem Possible causes/consequences and
0050
0050Solutions COMAND asks for an
activation code during
the map update. The digital map is secured with an activation code.
X
Consult an authorized Mercedes-Benz Center. 122
Problems with the navigation systemNavigation

Adding the sender of a text message to
an address book entry X
Press 0098the COMAND controller while the
text message is being displayed.
X Select Save Number
Save Number and press0098to con-
firm.
X Select Add Phone No.
Add Phone No. and press0098to
confirm.
X Proceed from the step "Select a number
category" ( Ypage 140).
Deleting a text message X
Select a text message in the text message
inbox by turning 00790052007Athe COMAND con-
troller.
X Select the list symbol to the right of the text
message by sliding 00520096the COMAND con-
troller and press 0098to confirm.
X Select Delete
Delete and press 0098to confirm.
A deletion prompt appears.
X Select Yes
Yes orNo
No and press 0098to confirm.
If you select Yes
Yes , the text message is
deleted.
If you select No
No, the process will be can-
celed.
i This delete function is not supported by
all mobile phones. The Delete failed
Delete failed
message appears. Using the address book
Introduction
Always pay attention to traffic conditions.
Before starting the journey, familiarize your-
self with the address book functions.
Only use COMAND when the road and traffic
conditions permit. You could otherwise
become involved in an accident in which you
or others could be injured.
The address book organizes and stores
entries that are entered from different sour- ces (mobile phone, memory card, USB device,
COMAND phone book, navigation system).
You can use these entries to make telephone
calls and for navigation.
i
Number of contacts in the address
book: the address book can store a total of
4000 contacts.
1500 entries each are reserved in the
address book for:
R contacts from the mobile phone
R contacts that you create in COMAND or
import from other sources
The remaining 1,000 entries are assigned
by COMAND as necessary.
i Display of mobile phone contacts: con-
tacts downloaded from the mobile phone
remain in the address book even if you dis-
connect the mobile phone from COMAND.
Contacts that have previously been availa-
ble can be displayed as soon as the mobile
phone is reconnected. COMAND down-
loads the contacts again so that any new
contacts that have been added to the
mobile phone can be displayed.
As soon as you connect a new mobile
phone to COMAND all the contacts from
the previous mobile phone are replaced by
those from the new phone's address book.
Address book entries remain stored when
the mobile phone is disconnected. For this
reason, delete your personal data using the
reset function before selling your vehicle,
for example (Y page 47). Calling up the address book
Using the function button:
X Press the 002Bfunction button.
You see either the telephone basic menu or
the address book, depending on which was
last active.
X If the telephone basic menu is displayed,
press the 002Bfunction button again. Using the address book
147Telephone Z

Using the telephone basic menu:
X
When the telephone basic menu is dis-
played select Phone Phoneby sliding 00520097the
COMAND Controller and press 0098to con-
firm.
X Select Address Book
Address Book from the menu and
press 0098to confirm. Address book with address book entry
¥and nav-
igable data 0048
X To browse in the address book: turn
00790052007A the COMAND controller.
X To close the address book: press the
002B button.
i An address book entry can contain the
following information:
R name
R first name
R company
R two addresses
R geo-coordinates
R up to five telephone numbers Searching for an address book entry
Search menu with character bar
0043
¥Address book entry
0044 0048 Complete address data from the nav-
igation system
0087 Character bar
0085 0034 Phone book entry on the mobile phone
0083 Entry with voice tag
For more symbols, see the symbol overview
(Y page 137)
X Find entry (Y page 138) Creating a new entry in the address
book
You can enter address data directly into the
address book. If you store telephone num-
bers in the COMAND phone book, these are
also saved in the address book. If you store a
navigation destination, COMAND creates an
address book entry which includes the com-
plete navigable address data.
X Calls up the address book (Y page 147)
X Select New
New in the address book by sliding
00520064 and turning 00790052007Athe COMAND con-
troller and press 0098to confirm.
An input menu with data fields appears. 148
Using the address bookTelephone

X
Press 0098the COMAND controller to con-
firm.
X Select Call
Call and press 0098to confirm.
The phone makes the call. The display
switches to telephone mode. Storing the phone number as a speed
dial number
X Display details for an address book entry
(Y page 149).
X Select the phone number data field by turn-
ing 00790052007A the COMAND controller.
X Select the list symbol to the right of the
data field by sliding 00520096the COMAND con-
troller and press 0098to confirm.
X Select Speed Dial
Speed Dial and press0098to con-
firm.
You can now store the number in one of the
ten speed dial presets (Y page 143).Starting route guidance to an entry
Address book entry with navigable data This function is available as soon as you have
stored a destination in the destination mem-
ory (Y page 105).
X Search for an address book entry with the
0048 symbol and select it from the list
(Y page 148).
X Display details for an address book entry
(Y page 149).
X Select the address data field by turning
00790052007A the COMAND controller and press
0098 to confirm.
Route guidance begins.
or
X Select the list symbol to the right of the
entry by sliding 00520096the COMAND control-
ler and press 0098to confirm.
X Select Navigate
Navigate and press0098to confirm.
Route guidance begins. Address book entry without navigable
data Route guidance can also be started for an
address book entry without the
0048symbol. If
the address data or designations do not
match the digital map, COMAND prompts you
to re-enter the address.
X Enter the destination address (Y page 63)
X Start route guidance.
The navigable address is automatically
added to the address book entry.
i This will provide you with an address book
entry that is suitable for navigation. The
next time the navigation is started, the
address data in the navigation, rather than
the postal address, is used if you have
changed address in the address entry
menu. Therefore, make sure that the des-
tination address is the desired destination
when starting navigation from the address
book. Voice tags
Introduction You can enter voice tags via the Voice Control
System (see the separate operating instruc-
tions). Once you have assigned a voice tag to
an address book entry, you can call up this
entry with a voice command and dial a phone
number, for example. You can add one voice
tag per address book entry.
Adding or changing a voice tag
X
Search for an address book entry with or
without a voice tag (¦) (Y page 148).
X Select the list symbol to the right of the
entry by sliding 00520096the COMAND control-
ler and press 0098to confirm. Using the address book
151Telephone Z

ing
00790052007A the COMAND controller and press
0098 to confirm.
A menu appears.
X Select Import Contacts
Import Contacts and press0098to
confirm.
X Select Receive
Receive Contacts
Contacts From
FromPhone
Phone in
the menu by turning 00790052007Athe COMAND
controller and press 0098to confirm.
This interrupts the Bluetooth ®
connection
between COMAND and your active mobile
phone. COMAND is, however, ready to
receive vCards from another Bluetooth ®
device (PC, mobile phone).
X Start the data transfer on the external Blue-
tooth ®
device (see the operating instruc-
tions for the device).
The number of vCards received is dis-
played.
X To end reception: press0098or the 0038
back button.
COMAND then reconnects to the mobile
phone.
Received vCards are identified by the 00BA
symbol in the address book.
i If you switch to another main function,
e.g. navigation, while receiving vCards, the
reception of vCards will be terminated.
Deleting contacts X
Select Address Book Address Book in the address book
or, if the telephone basic menu is shown,
select Telephone
Telephone by sliding00520064and turn-
ing 00790052007A the COMAND controller and press
0098 to confirm.
A menu appears.
X Select Delete Contacts
Delete Contacts and press0098to
confirm.
X Select one of the following options:
R Internal Contacts
Internal Contacts
R Contacts From Storage Devices
Contacts From Storage Devices R
Received Business Cards
Received Business Cards
R Delete All
Delete All
A prompt corresponding to your selection
appears.
X Select Yes YesorNo
No and press 0098to confirm.
If you select Yes
Yes, the contacts are deleted
according to your selection.
If you select No No, the process will be can-
celed.
Switching importing of contacts on/off You can choose whether contacts are auto-
matically downloaded when a mobile phone
is connected to COMAND, or whether the
automatic download is suppressed.
Connecting a mobile phone (Y
page 126)
X Select Tel
Tel in the telephone basic menu by
sliding 00520064and turning 00790052007Athe COMAND
controller and press 0098to confirm.
A menu appears.
X Select Import Contacts from phone>
phone> and press 0098to confirm.
You can allow 0073or suppress 0053the auto-
matic download. 154
Using the address bookTelephone

X
After entering the search term, select
0054 by turning 00790052007Athe COMAND con-
troller and press 0098to confirm.
A menu appears. Here, you can select
where the destination search should begin.
Selecting the search position X
After a search term has been entered and
confirmed, a menu appears.
COMAND searches for available POIs for
the search term entered:
R near the current vehicle position
R along the calculated route
If a destination has previously been
entered, the function is available.
R near the destination
If a destination has previously been
entered, the function is available.
R near an address
X After selecting Near Destination
Near Destination, enter
an address and confirm.
The search results are displayed. Example: search results
Using search results
X
Select an entry in the list of search results
by turning 00790052007Athe COMAND controller
and press 0098to confirm.
A menu appears.
X To show the detailed view: confirm
Details
Details by pressing 0098the COMAND con-
troller.
The address of the selected entry is dis-
played.
X To use a search result as the destina-
tion: select Navigate to Navigate to by turning00790052007A
the COMAND controller and press 0098to
confirm.
You then switch to navigation mode and
can start route calculation (Y page 69).
You then switch to navigation mode and
can start route calculation.
i The search result is stored in the
"Last destinations" memory at the same
time (Y page 107). You can take the desti-
nation from this memory and save it per- 160
Google™ local searchOnline and Internet functions

manently in the destination memory
(Y
page 105).
X To call up a destination: selectCall Callwith
the COMAND controller and press 0098to
confirm.
You then switch to the telephone function
and make the call (Y page 132).
You then switch to the telephone function
and make the call.
i If there is no phone number available, the
menu item cannot be selected.
X To import a destination: selectImport
Import
with the COMAND controller and press 0098
to confirm.
You can choose whether you want to save
the POI as a personal POI on the SD mem-
ory card or in the address book.
i If there is no SD memory card in the slot,
the Save As Personal POI Save As Personal POI menu item
cannot be selected.
X Insert the SD memory card (Y page 191).
X To save as a personal POI: confirmSave
Save
As Personal POI
As Personal POI by pressing0098the
COMAND controller.
The entry is saved as a personal POI on the
SD memory card.
i You can use a personal POI in navigation
mode for route calculation (Y page 85).
If the personal POI is saved on the SD mem-
ory, you can also use it for route calculation
in another vehicle.
X To save to the address book: select
Save to Address Book Save to Address Book by turning00790052007A
the COMAND controller and press 0098to
confirm.
The entry is stored in the address book. Popular searches
This function allows you to search using pre-
defined search criteria.
X
Bring Popular Searches Popular Searches in the local
search menu to the front by turning 00790052007A
(the COMAND controller and press 0098to
confirm.
A menu displays the available search crite-
ria. Example: popular searches
X
Select the search criteria and press 0098to
confirm.
X Proceed as described in the "Selecting the
search position" section (Y page 160). If
the vehicle is stationary, the search results
can be supplemented manually, e.g. "Hotel
Adler". Google™ local search
161Online and Internet functions