2014 MERCEDES-BENZ CLA-Class power steering

Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Replacing bulbs C
California Important notice for retail cus-
tomers and lessees .......................... 23
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Carpets .......................................... 294
Car wash ........................................ 288
Displa y........................................... 292
Exhaust pipe .................................. 292
Exterior lights ................................ 291
Gear or selector lever .................... 293
Interior ........................................... 292
Matte finish ................................... 290
Notes ............................................. 287
Paint .............................................. 289
Plastic trim .................................... 292
Power washe r................................ 289
Rear view camera .......................... 291
Roof lining ...................................... 294
Seat belt ........................................ 294
Seat cover ..................................... 293
Sensors ......................................... 291
Steering wheel ............................... 293
Trim pieces .................................... 293
Washing by hand ........................... 288
Wheels ........................................... 289
Windows ........................................ 290
Wiper blades .................................. 290
Wooden trim .................................. 293
Cargo compartment enlargement ... 259
Cargo tie down rings ......................... 261
Car wash (care) ................................. 288
Center console Lower section .................................. 35
Upper section .................................. 34 Central locking
Automatic locking (on-board com-
puter) ............................................. 209
Locking/unlocking (SmartKey )........ 76
Changing bulbs
Brake lamps ................................... 117
Cornering light function ................. 117
High-beam headlamp s................... 116
Low-beam headlamp s.................... 116
Rear fog lamp ................................ 117
Reversing lamps ............................ 117
Turn signals (front) ......................... 117
Turn signals (rear) .......................... 117
Child-proof locks
Important safety notes .................... 62
Rear doors ....................................... 62
Children
In the vehicle ................................... 56
Restraint systems ............................ 56
Special seat belt retractor ............... 59
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 60
On the front-passenger sea t............ 59
Top Tether ....................................... 61
Cigarette lighter ................................ 265
Climate control Automatic climate control ............. 125
Automatic climate control (dual-
zone) .............................................. 127
Controlling automaticall y............... 131
Cooling with air dehumidification .. 129
Defrosting the windows ................. 133
Defrosting the windshield .............. 133
Important safety notes .................. 124
Indicator lamp ................................ 131
Maximum cooling .......................... 133
Notes on using dual-zone auto-
matic climate control ............. 126, 128
Overview of systems ...................... 124
Problems with cooling with air
dehumidification ............................ 131
Problem with the rear window
defroster ........................................ 135
Refrigerant ..................................... 352
Refrigerant filling capacity ............. 353
Setting the air distribution ............. 132 6
Index

the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCede s(1-800-367-6372 )or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel may cause damage to the catalytic con-
verter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop. G
WARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop. 24
Introduction

wheel in the direction required for vehicle
stabilization.
This steering assistance is provided in partic-
ular if:
R both right wheels or both left wheels are on
a wet or slippery road surface when you
brake.
R the vehicle starts to skid.
Important safety notes No steering support is provided from STEER
CONTROL, if:
R ESP ®
is malfunctioning.
R the lighting is faulty.
Power steering will, however, continue to
function. Theft deterrent locking system
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey. X To activate: remove the SmartKey from
the ignition lock.
X To deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
SmartKey that is left inside the vehicle.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be star- ted when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in the USA) or 1-800-387-0100 (in Canada). ATA (anti-theft alarm system)
X
To arm: lock the vehicle with the Smart-
Key.
Indicator lamp 0043flashes. The alarm sys-
tem is armed after approximately
15 seconds.
X To disarm: unlock the vehicle with the
SmartKey.
or
X Insert the SmartKey into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R the vehicle with the mechanical key
R a door
R the trunk lid
R the hood
X To stop the alarm: insert the SmartKey
into the ignition lock.
The alarm is switched off.
or
X Press the 0036or0037 button on the
SmartKey.
The alarm is switched off.
The alarm is not switched off, even if you
close the open door that triggered it, for
example. 72
Theft deterrent locking systemSafety

G
WARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train.
! AMG vehicles:
avoid full-load operation
and engine speeds greater than 5000 rpm
when the engine is cold. This helps to pro-
tect the engine and avoids uncomfortable
driving. Key positions
005A
To remove the SmartKey
(shift the transmission to position P)
0047 Power supply for some consumers, such
as the windshield wipers
0048 Ignition (power supply for all consumers)
and drive position
0049 To start the engine
i The SmartKey can be turned in the igni-
tion lock even if it is not the correct Smart- Key for the vehicle. The ignition is not
switched on. The engine cannot be started. Starting the engine
Important safety notes G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in Driving
141Driving and parking
Z

If the transmission is in position
R, the trunk
lid must be closed.
If your seat belt is not fastened, the following conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted out of transmission posi-
tion Por you have previously driven faster
than 2 mph (3 km/h).
i Ensure that you do not depress the accel-
erator pedal unintentionally. Otherwise the
parking brake will be released and the vehi-
cle will start to move.
Emergency braking The vehicle can also be braked during an
emergency by using the electric parking
brake.
X While driving, push handle 0043of the electric
parking brake (Y page 158).
i The vehicle is braked for as long as han-
dle 0043of the electric parking brake is
pressed. The longer electric parking brake
handle 0043is depressed, the greater the
braking force.
During braking:
R a warning tone sounds
R the Release Park. Brake
Release Park. Brake message
appears
R the red 0049(USA only) or 0024(Canada
only) indicator lamp in the instrument clus- ter flashes
When the vehicle has been braked to a stand- still, the electric parking brake is engaged. Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging. If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose controlof the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicleis stationary.
Observe the legal requirements for the coun- try in which you are driving. Some jurisdic-
tions prohibit the driver from using a mobile
phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 ft (approximately 14 m) per
second. 160
Driving tipsDriving and parking

Deactivating the HOLD function
The HOLD function is deactivated automati-
cally if:
R you accelerate. On vehicles with automatic
transmission: only when the transmission
is in position Dor R.
R the transmission is in position Pon vehicles
with automatic transmission.
R you depress the brake pedal again with a
certain amount of pressure until 0043disap-
pears from the multifunction display.
R you secure the vehicle using the electric
parking brake.
R you activate DISTRONIC PLUS.
i After a time, the electric parking brake
secures the vehicle and relieves the service brake.
The electric parking brake automatically
secures the vehicle if the HOLD function is
activated and:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
R a system malfunction occurs.
R the power supply is not sufficient.
If a malfunction occurs, then the transmission may be shifted into position Pautomatically. RACE START
Important safety notes RACE START enables optimal acceleration
from a standing start. The precondition for
this is a suitable high-grip road surface.
RACE START is intended solely for activation
on dedicated race circuits.
i RACE START is only available in AMG vehi-
cles. Conditions for activation You can activate RACE START if:
R the doors, hood and the trunk lid are
closed.
R the engine is running and the transmission,
all-wheel drive clutch and the engine are at operating temperature.
R SPORT handling mode is activated.
(Y page 69)
R the steering wheel is in the straight-ahead
position.
R the vehicle is stationary and the brake
pedal is depressed (left foot).
R the transmission is in position D.
R drive program Mis selected (Y page 150).
Activating RACE START X
Depress the brake pedal with your left foot
and keep it depressed.
X Pull and hold both steering wheel shift pad-
dles.
X The RACE START Confirm: Paddle UP RACE START Confirm: Paddle UP
Cancel: Paddle DOWN
Cancel: Paddle DOWN message appears
in the multifunction display.
X Release both steering wheel shift paddles.
i If the activation conditions are no longer
fulfilled, RACE START is canceled. The
RACE START Not Possible See Opera‐ RACE START Not Possible See Opera‐
tor's Manual tor's Manual message appears in the
multifunction display.
X To cancel: pull the left steering wheel pad-
dle shifter (Y page 151).
or
X To confirm: pull the right steering wheel
paddle shifter (Y page 151).
The RACE START Available Depress
RACE START Available Depress
gas pedal
gas pedal message appears in the multi-
function display.
i If you do not depress the accelerator
pedal within a few seconds, RACE START is canceled. The multifunction display shows
the RACE START Canceled RACE START Canceled message. Driving syste
ms
177Driving an d parking Z

Display messages
Possible causes/consequences and
0050
0050Solutions 00CC
Power Power
Steering
Steering Mal‐
Mal‐
function See Oper‐
function See Oper‐
ator's Manual ator's Manual The power steering is malfunctioning.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident. X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Phone No Service Phone No Service Your vehicle is outside the network provider's transmitter/
receiver range.
X Wait until the mobile phone operational readiness symbol
appears in the multifunction display. 00B2
Check Washer Fluid Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
i If you do not mix antifreeze with the washer fluid in the winter
months, then the washer fluid could freeze in the washer fluid
reservoir. In this case, the Check Washer Fluid
Check Washer Fluid display mes-
sage may appear in the multifunction display.
X Add washer fluid (Y page 286).Wiper Malfunction‐ Wiper Malfunction‐
ing ing The windshield wipers are malfunctioning.
X Visit a qualified specialist workshop. Hazard Warning
Hazard Warning
Flashers Malfunc‐ Flashers Malfunc‐
tioning tioning The hazard warning lamps are faulty.
X Visit a qualified specialist workshop. 242
Display
messagesOn-board computer and displays

Position number
0084identifies the charged battery of the other vehicle or an equivalent jump-
starting device.
X Press together cover 0043of positive clamp 0044and slide it back.
X Connect positive terminal 0044on your vehicle to positive terminal 0087of donor battery 0084
using the jumper cable, beginning with your own battery.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal 0085of donor battery 0084to ground point 0083of your vehicle using
the jumper cable, connecting the jumper cable to battery of other vehicle 0084first.
X Start the engine.
X Before disconnecting the jumper cables, let the engine run for several minutes.
X First, remove the jumper cables from ground point 0083and negative terminal 0085, then from
positive clamp 0044and positive terminal 0087. Begin each time at the contacts on your own
vehicle first.
X Close cover 0043of positive terminal 0044after removing the jumper cables.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
If the weight of the vehicle to be towed or tow- started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per-
missible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 346). Towing and tow-starting
307Breakdown assistance Z