2014 MERCEDES-BENZ CL-Class display

Once the connection has been made, the
Call Connected message appears in the
multifunction display.
The Emergency Call Activated message
is shown in the COMAND display.
All important information on the emergency
is transmitted, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle identification number
R information on the type of emergency
i If the Emergency Call Activated message is shown in the COMAND display,
you cannot use other functions of
COMAND.
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants. If the vehicle occupants respond,
the Mercedes-Benz Customer Assistance
Center attempts to get more information on
the emergency.
i If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle. G
WARNING
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
i During an emergency call, the
Bluetooth ®
connection on the phone is
canceled automatically. After making the emergency call, the connection is
automatically re-established.
Making an emergency call X
To initiate an emergency call
manually: press cover :briefly to open.
X Press SOS button ;briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.
X After the emergency call, close cover :. G
WARNING
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS signal and cannot make voice
contact with the vehicle occupants.
Roadside Assistance button X
Open the stowage compartment under the
armrest (Y page 401). Features
409Stowage and features Z

X
Press and hold Roadside Assistance
button :for more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button :
flashes while the call is active. The
Connecting Call message appears in the
multifunction display and the COMAND
display. The audio output is muted.
If a connection can be established, the CallConnected message appears in the
multifunction display and in the COMAND
display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The multifunction display and COMAND
display show that an mbrace call is active.
You can change to the navigation menu by
pressing the Sbutton during the call,
for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
X Describe the type of assistance needed.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i
The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp in Roadside
Assistance button :is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
The COMAND display shows the Call could not be connected! message.
Press Wto confirm the message.
X To end acall: press the ~button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the COMAND telephone
keypad.
MB Info call button X
Open the stowage compartment under the
armrest (Y page 401). X
Press and hold MB Info call button :for
more tha ntwo seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button :flashes while 410
FeaturesStowage and features

the connectio
nis being established.T he
Connecting Call message appears in the
multifunction display. The COMAND
display shows the Information Call Activated message. The audio output is
muted.
If a connection can be established, the CallConnected message appears in the
multifunction display.
The COMAND display shows the
Information Call Activated message.
If a cellularp hone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. You can change to the
navigation menu by pressing the S
button during the call, for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 18
.
Log in under "Owners Online".
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button :is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available. The
Call Failed message appears in the
multifunction display.
The COMAND display shows the Call could not be connected! message.
Press Wto confirm the message.
X To end acall: press the ~button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the COMAND telephone
keypad.
Call priority When service calls are active, e.g
.Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. All other
calls can be ended by pressing the ~
button on the multifunction steering wheel or
the corresponding button for ending a
telephone call on the COMAND telephone
keypad.
Downloading destinations in COMAND i
The components and operating principles
of COMAND can be found on
(Y page 112).
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Destination Download gives you access to a
database with over 15 million points of
interes t(POIs)/important destinations that
can be downloaded onto the navigation
system of your vehicle. If you know the
destination, you can download the address or
obtain the location of points of interest
18 USA only. Features
411Stowage and features Z

sent. If you own multiple Mercedes-Benz
vehicles with mbrace and activated mbrace
accounts:
Each destination address sent can be
accessed by every vehicle which is
connected with the relevant e-mail
address.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available. The
vehicle can be opened by the Mercedes-Benz
Customer Assistance Center.
The vehicle can be opened remotely up to four
days after the ignition was last switched off.
X Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
X Pull on the trunk lid handle for at least
20 seconds until the indicator lamp in the
SOS button (Y page 408) flashes.
The Connecting Call message appears in
the multifunction display.
USA only: alternatively, the vehicle can be
opened via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
)
i Vehicle remote opening is only possible if
the corresponding mobile phone network
is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the command for vehicle remote unlocking has
been received.
If the trunk lid handle is pulled for longer
than 20 seconds before authorization has
been received, you must wait for
15 minutes. Only then can you pull the
trunk lid handle once again.
Vehicle remote closing The remote closing feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby. The vehicle can then be
locked by the Mercedes-Benz Customer
Assistance Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
X
Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the Tele Aid Doors
Locked Remotely message appears in the
multifunction display.
USA only: alternatively, the vehicle can be
locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
)
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Automatic vehicled ata retrieval for the
service due date You
rvehicle comes with a function which
improves the servicing of the vehicle
considerably. Shortly before the service due
date, mbrace sends important vehicle Features
413Stowage and features Z

X
Slowly slide oil dipstick :into the guide
tube to the stop, and take it ou tagain.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark
= or below, add 1.1 US qt (1.0 liter) of
engine oil.
Checking the oil level using the on-
board computer Measurement
X
Make sure that the SmartKey is in position
2in the ignition lock.
X Press the ;or= button to select the
Service menu.
X Press the :or9 button to select
Engine Oil Level .
X Press the abutton.
The multifunction display shows the
following message: Measuring EngineOil Level Accurate Only When
Vehicle Is Level
i
If you wish to cancel the measurement,
press the %button on the multifunction
steering wheel. 422
Engine compartmentMaintenance and care

Display messages
The measuremen
ttakes a few seconds. You will see one of the following messages in the
multifunction display: Problem Possible causes/consequences and
M Solutions
Engine Oil Level OK The oil level is correct.
Add 1.0 l Engine
Oil At Next
Refueling . The oil level is too low.
X
add 1. 0lof engine oil. Add 1.5 l Engine
Oil At Next
Refueling . The oil level is too low.
X
add 1.5 l of engine oil. Add 2.0 l Engine
Oil At Next
Refueling . The oil level is too low.
X
add 2.0 l of engine oil. Engine Oil Level
Reduce Oil Level The engine oil level is too high.
X
Have excess engine oil siphoned off. For Engine Oil
Level Ignition
Must be On The ignition is switched off.
X
Turn the SmartKey to position 2in the ignition lock. Need More Time to
Check Engine Oil
Level The required waiting period was not observed.
X
If the engine is at normal operating temperature: repeat the
measurement after about five minutes.
If the engine is not at normal operating temperature (e.g. if the
engine was only started briefly): repeat the measurement after
about 30 minutes. Engine Oil Level
Not When Engine On The engine is running; oil level measurement is not possible.
X
Switch off the engine.
X If the engine is at normal operating temperature: wait about five
minutes before carrying out the measurement.
If the engine is not at normal operating temperature, e.g. if the
engine was only started briefly: wait approximately
30 minutes before carrying out the measurement. Adding engine oil
G
WARNING
If engine oil comes into contact with hot
engine parts, it may ignite and you could burn
yourself. Do not spill any engine oil on hot
engine parts. H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a Engine compartment
423Maintenance and care Z

service system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is
caused by the following:
R
using engine oils and oil filters that have
not been specifically approved for the
service system
R replacing engine oil and oil filters after
the interval for replacement specified by
the service system has been exceeded
R using engine oil additives.
! Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off. Example: engine oil cap
X
Turn cap :counter-clockwise and remove
it.
X Add engine oil.
Vehicles with oil level measurement
function in the on-board computer: observe
the information in the on-board computer
when doing so. Vehicles with an oil
dipstick: if the oil level is at or below the
MIN mark on the dipstick, add 1.1 US qt
(1.0 liters) of engine oil. X
Replace cap :on the filler neck and turn
clockwise.
Ensure that the cap locks into place
securely.
X Check the oil level againw ith the oil
dipstick (Y page 421) or the on-board
computer (Y page 422).
Further information on engine oil
(Y page 486). Checking and adding other service
products
Checking coolant level G
WARNING
In order to avoid any potentially serious burns:
R use extreme caution when opening the
hood if there are any signs of steam or
coolan tleaking from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
R do not remove the pressure cap on the
coolant reservoir if the coolant temperature
is above 158 ‡(70 †). Allow the engine to
cool dow nbefore removing the cap. The
coolant reservoir contains hot fluid and is
under pressure.
R using a rag, slowly turn the cap
approximately 1
/ 2 turn to relieve excess
pressure. If opened immediately, scalding
hot fluid and steam will be blown out under
pressure.
R do not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts. 424
Engine compartmentMaintenance and care

X
Park the vehicle on a level surface.
Only check the coolant level when the
vehicle is on a level surface and the engine
has cooled down.
X Turn the SmartKey to position 2in the
ignition lock (Y page 273).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 273).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †).
X Turn the SmartKey to position
0(Y page 273) in the ignition lock.
X Slowly turn cap :half a turn counter-
clockwise to allow excess pressure to
escape.
X Turn cap :further counter-clockwise and
remove it.
If the coolant is at the level of marker bar
= in the filler neck when cold, there is
enough coolant in coolant expansion
tank ;.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar =in the filler
neck when warm, there is enough coolant
in coolant expansion tank ;.
X If necessary, add coolant that has been
tested and approved by Mercedes-Benz.
X Replace cap :and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 487). Adding washer fluid to the windshield
washer system/headlam
pcleaning
system G
WARNING
Washer solvent/antifreeze is highly
flammable. Do not spill washer solvent/
antifreeze on hot engin eparts, because it may
ignite and burn .You could be seriously
burned. X
To open: pull cap:upwards by the tab.
X Add the premixed washer fluid.
X To close: press cap :onto the filler neck
until it engages.
The washer fluid reservoir is used for both the
windshield washer system and the headlamp
cleaning system.
Further information on windshield washer
fluid/antifreeze (Y page 488).
Brake fluid level !
If the brake fluid level in the brake fluid
reservoir has fallen to the MIN mark or
below, check the brake system
immediately for leaks. Also check the
thickness of the brake linings. Visit a
qualified specialist workshop immediately.
Do not add brake fluid. This does not
correct the malfunction.
Only check the brake fluid level when the
vehicle is stationary and on a level surface. Engine compartment
425Maintenance and care Z