2014 MERCEDES-BENZ CL-Class ESP

Problem Possible causes/consequences and
M Solutions
$
(USA only)
J (Canada only)
֌!
The red brake warning
lamp, the yellow ESP ®
and ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running. ABS and ESP
®
are malfunctioning. Therefore, BAS, BAS PLUS,
EBD, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD function and hill
start assist, for example, are not available either.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. ÷
The yellow ESP
®
warning lamp flashes
while the vehicle is in
motion. ESP
®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
X When pulling away, only depress the accelerator pedal as far as
necessary.
X Ease off the accelerator pedal while the vehicle is in motion.
X Adapt your driving style to suit the road and weather conditions.
X Do not deactivate ESP ®
.
For exceptions, see: (Y page 67).å
The yellow ESP
®
OFF
warning lamp is lit while
the engine is running. ESP
®
is deactivated.
G WARNING
If ESP ®
is switched off, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Reactivate ESP ®
.
For exceptions, see: (Y page 67).
X Adapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
X Drive on carefully.
X Have ESP ®
checked at a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
393On-board computer and displays Z

Problem Possible causes/consequences and
M Solutions
֌
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. ESP
®
, BAS, BAS PLUS, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD
function and hill start assist are not available due to a malfunction.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. ֌
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. ESP
®
,B AS, PRE-SAFE ®
, the HOLD functio nand hill start assist are
temporarily unavailable.
BAS PLUS and PRE-SAFE ®
Brake may also have failed.
ATTENTION ASSIST is deactivated.
Self-diagnosis is not ye tcomplete.
G WARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Carefully drive a short distance on a suitable stretch of road,
making slight steering movements at a speed above 12 mph
(20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 394
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Tires
Problem Possible causes/consequences and
M Solutions
h
USA only:
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) is lit.
Canada only:
The yellow tire pressure
monitor warning lamp
(pressure loss) is lit.
The tire pressure monitor has detected a loss of pressure in at
leas
tone of the tires.
G WARNING
With tire pressures which ar etoo low, there is a risk of the
following hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X Observe the additional display messages in the multifunction
display.
X Check the tire pressure. If necessary, correct the tire pressure
(Y page 461).
X If necessary, change the wheel (Y page 477).h
USA only:
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) flashes for
approximately one
minute and then
remains lit.
The tire pressure monitor is faulty.
G WARNING
The system is possibly unable to recognize or register low tire
pressure.
There is a risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Visit a qualified specialist workshop. 398
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Bag hook
!
The bag hoo kcan bear a maximum load
of 6.6lbs (3kg) and should no tbe used to
secure a load. X
Pull bag hook ;down by tab :. Stowage well under the trunk floor
:
Stowage well
; Hook
= Trunk floor cover X
Attach trunk floor cover =to the upper
edge of the trun kwith hooks ;. Features
Cup holder
Important safety notes G
WARNING
In order to help prevent spilling liquids on
vehicle occupants and/or vehicle equipment,
only use containers that fit into the cup
holder .Use lids on open containers and do
not fill containers to aheight where the
contents, especially hot liquids, could spill
during braking, vehicle maneuvers, or in an
accident. Liquids spilled on vehicle occupants
may cause serious personal injury. Liquids
spilled on vehicle equipment may cause
damage not covered by the Mercedes-Benz
Limited Warranty.
When not in use, keep the cup holder closed.
An open cup holder may cause injury to you
or others when contacted during braking,
vehicle maneuvers, or in an accident.
Keep in mind that objects placed in the cup
holder may come loose during braking,
vehicle maneuvers, or in an accident and be
thrown around in the vehicle interior. Objects
thrown around in the vehicle interior may
cause an acciden tand/o rserious personal
injury.
Cup holder in the front-compartment
center console You can remove the cup holder to clean it.
Clean with clear, lukewarm water only. Features
403Stowage and features Z

Socket in the glove box
X
Open the glove box (Y page 400).
X Lift up the cover of socket :.
Socket in the trunk X
Lift up the cover of socket :.mbrace
Important safety notes !
You must have a license agreement to
activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the EMB Info call button to
register. If one of these steps is not carried
out, it may not be possible to activate the
system. If you have questions about the activation,
contact one of the following telephone
hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by mail. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com 16
.
The mbrace system is available if:
R it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center
The mbrace system The mbrace system provides different
services, e.g.:
R
automatic and manual emergency call
R Roadside Assistance call
R MB Info call
16 USA only. Features
407Stowage and features Z

Once the connection has been made, the
Call Connected message appears in the
multifunction display.
The Emergency Call Activated message
is shown in the COMAND display.
All important information on the emergency
is transmitted, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle identification number
R information on the type of emergency
i If the Emergency Call Activated message is shown in the COMAND display,
you cannot use other functions of
COMAND.
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants. If the vehicle occupants respond,
the Mercedes-Benz Customer Assistance
Center attempts to get more information on
the emergency.
i If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle. G
WARNING
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
i During an emergency call, the
Bluetooth ®
connection on the phone is
canceled automatically. After making the emergency call, the connection is
automatically re-established.
Making an emergency call X
To initiate an emergency call
manually: press cover :briefly to open.
X Press SOS button ;briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.
X After the emergency call, close cover :. G
WARNING
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS signal and cannot make voice
contact with the vehicle occupants.
Roadside Assistance button X
Open the stowage compartment under the
armrest (Y page 401). Features
409Stowage and features Z

X
Press and hold Roadside Assistance
button :for more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button :
flashes while the call is active. The
Connecting Call message appears in the
multifunction display and the COMAND
display. The audio output is muted.
If a connection can be established, the CallConnected message appears in the
multifunction display and in the COMAND
display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The multifunction display and COMAND
display show that an mbrace call is active.
You can change to the navigation menu by
pressing the Sbutton during the call,
for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
X Describe the type of assistance needed.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i
The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp in Roadside
Assistance button :is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
The COMAND display shows the Call could not be connected! message.
Press Wto confirm the message.
X To end acall: press the ~button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the COMAND telephone
keypad.
MB Info call button X
Open the stowage compartment under the
armrest (Y page 401). X
Press and hold MB Info call button :for
more tha ntwo seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button :flashes while 410
FeaturesStowage and features

the connectio
nis being established.T he
Connecting Call message appears in the
multifunction display. The COMAND
display shows the Information Call Activated message. The audio output is
muted.
If a connection can be established, the CallConnected message appears in the
multifunction display.
The COMAND display shows the
Information Call Activated message.
If a cellularp hone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. You can change to the
navigation menu by pressing the S
button during the call, for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 18
.
Log in under "Owners Online".
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button :is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available. The
Call Failed message appears in the
multifunction display.
The COMAND display shows the Call could not be connected! message.
Press Wto confirm the message.
X To end acall: press the ~button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the COMAND telephone
keypad.
Call priority When service calls are active, e.g
.Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. All other
calls can be ended by pressing the ~
button on the multifunction steering wheel or
the corresponding button for ending a
telephone call on the COMAND telephone
keypad.
Downloading destinations in COMAND i
The components and operating principles
of COMAND can be found on
(Y page 112).
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Destination Download gives you access to a
database with over 15 million points of
interes t(POIs)/important destinations that
can be downloaded onto the navigation
system of your vehicle. If you know the
destination, you can download the address or
obtain the location of points of interest
18 USA only. Features
411Stowage and features Z